Experience the Difference

合計時間：3 h 43 min

	ECXO - Experience the Difference - Nicolette Wuring - Cultivating the right environment for CX	Experience the Difference	29:02
	Experience the Difference - Irina Mostovaya - How to succeed with B2B CX	Experience the Difference	23:53
	ECXO - Experience the Difference - Kirsti Laasio - 'Shifting' to becoming a customer led company	Experience the Difference	19:51
	ECXO - Experience the Difference - Ladislau Batahla - The Human Impact of Digitisation	Experience the Difference	23:41
	ECXO - Experience the Difference - Federico Cesconi - The Democratisation of Customer Intelligence	Experience the Difference	26:15
	ECXO - Experience the Difference - Kari Korkiakoski - There is no such thing as a digital experience	Experience the Difference	15:54
	ECXO - Experience the Difference - Agneiszka Sulicka-Faverey - The importance of clear job profiles in CX	Experience the Difference	16:04
	ECXO - Experience the Difference - Danny Peters - The Power of Customer Journey	Experience the Difference	26:22
	ECXO - Experience the Difference - Measuring Emotional Drivers - Anne-Laure de Broissia	Experience the Difference	24:18
	ECXO - Experience the Difference - Thomas Wieberneit - Content in CX	Experience the Difference	17:52