Listen to Customerland podcast

The Guts of Great Customer Experiences	Customerland	35:37
What Happens When Every Screen Knows Your Name?	Customerland	28:24
How Composable CDPs Are Transforming Retail Media Networks	Customerland	26:23
Beyond Headless: The Journey to Joyful Content Optimization	Customerland	31:24
Real-World AI in Retail: Talkdesk Leaders Reveal What Actually Works Beyond the Hype	Customerland	33:00
Peak Immersion: The Science Behind Engaged Store Associates	Customerland	27:59
Personalization 2.0: What Happens When AI Meets Retail	Customerland	31:11
Loyalty Programs That Actually Work: A SAP CX Perspective	Customerland	40:14
Optimizing Grocery: AI Solutions and Future Trends	Customerland	32:11
Beyond Price: The Untapped Value of Eco-Conscious Shoppers	Customerland	29:59
KPMG: Tariff Impacts and Navigating Retail Uncertainty	Customerland	21:49
How Pega is Changing Real-Time Customer Engagement	Customerland	30:35
The Human Experience: Elevating Customer Connections	Customerland	35:27
Seeing Through the Customer Lens for Enhanced Revenue	Customerland	34:50
Reimagining Patient Experience with Consumer-Driven Insights	Customerland	36:04
Empowering Marketers with Innovation and AI at Constant Contact	Customerland	37:55
The 2025 Consumer Loyalty Engagement Index - Big Changes in the Ways We Interact with Brands	Customerland	30:07
Redefining Loyalty Programs Through Purpose and Sustainability	Customerland	32:00
Decoding Gen Z Loyalty and Engagement	Customerland	38:35
AI-Driven Solutions for Modern Customer Challenges	Customerland	40:47
Navigating AI-Driven Loyalty Shifts	Customerland	28:26
The Rise (and Further Rise) of Commerce Media Networks	Customerland	35:10
Retailers' Guide to the Upcoming Circular Economy Mandate	Customerland	34:09
Pioneering Payment Strategies for Europe's Marketplace Leaders	Customerland	19:08
Reimagining Marketing with Empathy and AI	Customerland	27:29
Empowering Retail Performance with Human-Centric Technology	Customerland	19:39
Empowering Non-Tech Users with AI Solutions	Customerland	37:53
Bridging Physical and Digital with Cutting-Edge Strategies	Customerland	36:15
Harmonizing Business Goals with Customer Experience Strategies	Customerland	30:09
Breaking Loyalty Part 3: Fixing Loyalty for the Modern Age	Customerland	31:18
Breaking Loyalty - Part 2: What Customers Want and What Companies Need	Customerland	43:09
Breaking Loyalty - Part 1: Unraveling the Loyalty Crisis	Customerland	31:05
Key Takeaways from Verint Engage 24	Customerland	63:39
Transforming Insights into Strategic, Actionable Storylines	Customerland	36:40
Reimagining the Airline Industry with Technology Innovation	Customerland	43:26
Mastering Marketing Architecture for Strategic Gains	Customerland	33:47
Grocery Attitude Shifts Point to Some Large Opportunities on the Horizon	Customerland	28:54
Can AI Really Transform Leadership and Employee Wellness?	Customerland	25:57
Impulse Buying and Brand Loyalty in Beverages	Customerland	33:13
Harnessing Customer Satisfaction for Organic Growth	Customerland	32:13

The Guts of Great Customer Experiences

Customerland

35:37

What Happens When Every Screen Knows Your Name?

Customerland

28:24

How Composable CDPs Are Transforming Retail Media Networks

Customerland

26:23

Beyond Headless: The Journey to Joyful Content Optimization

Customerland

31:24