Why is it that some global shared services functions add massive value and others are scrapped after just a few months? And what makes the people that lead those successful functions tick? We spend a lot of time thinking about how to build effective shared services functions and right now there is no common platform that brings the best of GBS together. And that’s why we’re starting The GBS Masterminds Podcast. Every two weeks, HighRadius CEO: Sashi Narahari invites highly successful GBS leaders to share their stories, learnings, and unique experiences. In candid and crisp 18-minute conversations, GBS leaders share answers to the most pressing problems facing shared services executives today.
In this interesting podcast episode, you'll hear from Dr. Turan Sahin from Allianz Services. He shares some valuable insights on how GBS can really excel in today's cutthroat business world. Dr. Sahin dives into the topic of why it's crucial for GBS to have an entrepreneurial spirit. He also sheds light on effective methods for finding and keeping top talent, and emphasizes the importance of GBS being seen as a trusted "doctor" for businesses, rather than just a behind-the-scenes cost center. It's an episode you won't want to miss!
Join Sameer Jalundhwala, SVP, GBS at NTT Ltd. as he discusses why GBS leaders should act like entrepreneurs, focus maniacally on internal transformation and earn their seat at the table in this insightful episode.
Join us in bridging the gap between IT and GBS for successful technology transformation. Explore the dynamics between IT and GBS leaders as CIO Jennifer Crites and VP-GBS Amit Yadav navigate tech decision-making. Gain valuable insights on RPA and discover effective budget strategies and value measurement. Tune in to this informative podcast episode and unlock the keys to IT-GBS collaboration.
Discover why Filippo from Reckitt believes in answering questions with "Yes, and..." and how Lars from Fresenius Kabi views GBS as more than just the "Office of the Fairytale." Get ready for an in-depth conversation on RPA, budget allocation, and the critical art of selecting the right technology partners.
Unlock the secrets of successful IT-GBS collaboration! Join our podcast as CIO Rogério Peres from JBS USA and GBS leader Sumit Mitra from Tesco share insights on strategic alignment, budget management, and more.
Ash Mehra from Constellation Brands and Serge De Vos from The Kraft Heinz Company discuss the crucial role of the Value Realization Office (VRO) in technology implementation. In this insight-packed podcast, they share views around ensuring accountability and strategies for developing commitment amongst teams to deliver promised benefits
Jessica Shields from Dexcom, shares the possible integration of GBS into a multinational service model. Discover her GBS journey and how the lack of a mandate enabled enabled the GBS to grow strategically.
CIO, Brian Gabbard and GBS leader, Trista Fisher from Ball Corporation discuss their unique organizational setup that unlocks synergy between business and IT to achieve business outcomes. In this podcast, they share the importance of citizen developers, RPA governance, and GBS involvement in IT decisions.
A GBS academy needs to be part of your talent strategy, find out how with Felix Bailer, VP - GBS at Vertiv. Know more about GBS maturity, talent development, and need of governance in this informative podcast episode.
Technology integration necessitates GBS and IT collaboration; leaders from Amway and Beiersdorf share their experience with RPA governance, process-led technology transformation, and the pivotal role of an enterprise architecture team.
GBS has untapped potential and is competing for talent with world class brands. David brings spotlight on applications of Generative AI in GBS and the controversial Landlord Model.
Michael Zill, CIO & CAO at Acadia Pharmaceuticals, candidly converses with Markus Baumgartner, Head of Global Business Services for Miba Group, and our host Sashi Narahari, Founder & CEO at HighRadius. Join this episode as it unlocks many secrets from the world of GBS and IT.
Ingo Elfering, Chief Information Officer at Fresenius Group, candidly converses with Robert Weltevreden, former Head of Novartis Business Services, and our host Sashi Narahari, Founder & CEO at HighRadius. Join them as they discuss the best path for the future of business-IT collaboration and many more.
Ingo Elfering, Chief Information Officer at Fresenius Group, candidly converses with Robert Weltevreden, former Head of Novartis Business Services, and our host Sashi Narahari, Founder & CEO at HighRadius. Join them as they discuss the best path for the future of business-IT collaboration and many more.
Reto-Urs Sahli, former Chief Digital & Information Officer at Asahi Group, takes part in a candid conversation with Ulla De Hondt, Head of Global Business Services at BAT, along with our host Sashi Narahari, Founder & CEO at HighRadius. Join them as they discuss how to build a collaborative GBS-IT strategy instead of leveraging skills independently and many more.
In this episode, Sashi Narahari is joined by Carla Sarti, VP of Global Business Services at Lear Corporation. They discuss the future of BPOs, what GBS will be involved in over the next 10 years and why India will remain a great location to find talented workers.
In this episode, Sashi Narahari is joined by Oyin Oke, Head of Global Business Services at Huntsman Corporation. They discuss what transformation is necessary for BPOs to stay alive, process automation, the importance of investing in new technologies and how to remain competitive.
In this episode, Sashi Narahari is joined by Mattijs Backx, Senior VP & Head of Global Business Services at PepsiCo. They discuss what India does extremely well in GBS, the importance of talents joining GBS organisations and the influence of technology in GBS growth.
In this episode, Sashi Narahari is joined by Tracy Schaefer, VP Global Business Services at Conagra Brands. They discuss the future of BPOs, the differences between working remotely and in the office and ponder over the possibility that AI will replace people at work.
In this episode, Sashi Narahari is joined by Manny Korakis, SVP, Chief Accounting Officer, Corporate Controller and Treasurer at IQVIA. They discuss the importance of programming in BPO's future, the possibility to move to working fully remotely, and the importance of developing AI in RPA growth.
In this episode, Sashi Narahari is joined by Liliana Becerril Ovalle, Shared Services Global VP at Grupo Bimbo. They discuss the future of GBS for outsourcing, the role of AI technology in GBS and the expansion of Global Business Services.
In this episode, Sashi Narahari is joined by Maciej "Magic" Piwowarczyk, ex-Global VP, GBS for Discovery. They discuss the future of GBS ten years from now. GBS as a tech-enabled service, failing with technology adoption over the last 5 to 10 years and an overall ecosystem orchestration.
In this episode, Sashi Narahari is joined by Jay Cheedella, Vice President, Global Business Services at The Hershey Company. They discuss the future of GBS in ten years from now, the impact of cost-efficiency on the organization's growth and the importance of the growth strategy.
In this episode, Sashi Narahari is joined by Puneet Uppal, Head of Global Business Operations at DIAGEO. They discuss the influence of AI in global business services, the GBS evolution and the importance of onboarding talents to the GBS organization to keep developing.
In this episode, Sashi Narahari is joined by Gavin Ifield, SVP Global Business Services, AECOM. They discuss the importance of continuous improvement, how crucial the digital transformation is for the GBS organisations and best piece of advice for GBS leaders.
In this episode, Sashi Narahari is joined by Suzanne Leopoldi-Nichols, Chief GBS Officer at WPP. They discuss that successful BPOs should be more focused on the processes instead of costs, the beneficial team collaboration when working from the office and what strong future GBS leadership should look like.
In this episode, Sashi Narahari is joined by Manoj Kalra, SVP, Head of Group Business Services at DSM. They discuss the future of RPA, the influence of Artificial and Cognitive Intelligence and why a career in GBS is so amazing at any stage.
In this episode, Sashi Narahari is joined by Pavan Pamidimarri, SVP, Finance Operations & Sourcing at Levi Strauss & Co. They discuss why working and operating models need to continuously evolve, the impact of automatisation and AI on the GBS industry for next years and how GBS organisations stay up to date.
