Breaking the Blueprint

Varighed i alt:14 h 18 min

	The Secrets of Storybuilding	Breaking the Blueprint	61:57
	You’ve Got Company Culture All Wrong	Breaking the Blueprint	73:31
	The Most Dangerous Place for Any Brand Is the Middle	Breaking the Blueprint	52:50
	The $247bn Market You're Missing	Breaking the Blueprint	61:17
	Making the Blueprint - Season Finale!	Breaking the Blueprint	64:49
	From Cost Centre To Insight Hub - The Contact Centre Revolution Has Begun	Breaking the Blueprint	69:09
	Why Stadiums Are Now Data Farms	Breaking the Blueprint	64:56
	Fool’s Gold: Tech Vendors Are Selling You a Dream – But Handing You a Jigsaw Puzzle \| Chris Morrissey, Zoom CX	Breaking the Blueprint	61:30
	Why are organisations still making this massive mistake when it comes to Customer Experience?	Breaking the Blueprint	63:43
	Customers remember the break up, not the journey	Breaking the Blueprint	51:52
	Why Your CX Metrics Might Be Lying To You	Breaking the Blueprint	43:40
	How Can Cybersecurity Improve Customer Experience?	Breaking the Blueprint	43:49
	How Physical Space Shapes What Your Customers Think	Breaking the Blueprint	61:26
	Human Vs AI	Breaking the Blueprint	41:41
	The Beginning	Breaking the Blueprint	41:57
	Trailer - Breaking the Blueprint	Breaking the Blueprint	00:42