CX Passport
Total duration:
21 h 39 min
The One With the AgileCX - Lauren Feehrer E220 Greatest Hits
CX Passport
33:44
The One With The Culture Shock Absorber - Eric Stone E219
CX Passport
27:36
The One With The AI Readiness Truth - Fred Stacey CEO Cloud Tech Gurus E218
CX Passport
29:51
The one with the new studio - Jessica “JP” Posey, Senior Director of CX for Kit E217
CX Passport
33:34
The one with mean girls - Beth Karawan CoFounder / EVP at Imprint CX E216
CX Passport
29:12
REPLAY The one with the rapid recovery - Celia Fleischaker, CMO & Amberly Dressler, VP Corporate Marketing isolved E187
CX Passport
38:50
What is Southwest Thinking?! - LinkedIn live replay with Sam Stern E214
CX Passport
34:58
The one with the hierarchy of opportunity - Ian Storm Dir Strategic Solutions at Aspect Software E213
CX Passport
29:34
The one with the resilience - Tabitha Dunn E212
CX Passport
26:32
The one where she’s a diplomat - Deanna Stearns E211
CX Passport
25:11
The one with XLAs - Doug Rabold E210
CX Passport
27:25
The one with WFM - Irina Mateeva E209
CX Passport
25:20
The one where he Disnefies Customer Retention - Vance Morris E208
CX Passport
35:33
The one with behavior driven CX - Candy Kothmann Call Center Director at Texas Workforce Commission E207
CX Passport
21:54
The one with profits through consistency - Tucker Wakabayashi E206
CX Passport
29:57
The one with the climate of CX - Jeff Louden Digital Product Manager E205
CX Passport
33:03
The one with the psychology of loyalty - Vinay Parmar E204
CX Passport
34:12
The one with CX the customer would pay for - Karyn Furstman E203
CX Passport
33:32
The one with the posture of learning - Jeff Harrell E202
CX Passport
32:00
The one with the CX bridge - Sean Cherry Experience Insights at LinkedIn E201
CX Passport
33:53
200!!! The one with the scene setting - Michelle Pascoe E200
CX Passport
35:56
The one with the shepherds of CX - Rachel Sheriff Chief Customer Officer at Recurly E199
CX Passport
36:35
The one with the biker CX - Rick Malsch E198
CX Passport
33:43
The One with the 2024 First Class Holiday Special part 2 - E197
CX Passport
32:32
The One with the 2024 First Class Holiday Special part 1 - E196
CX Passport
30:28
The one with the core principles - Neal Berg CX Strategist at Evolve Partners E195
CX Passport
33:59
The one with the storytelling - Andrew Carothers CX OpenToWork E194
CX Passport
32:16
The one with the Alaska employee experience - Jaylene Owen Dir HR & Payroll Hames Corporation E193
CX Passport
37:11
The one with the skydiving - Dara Kiernan author of “Freefall: Leadership Lessons from the Skies” E192
CX Passport
38:12
The one with burrito employee experience - Lacey Davidson, HR Manager at JumBurrito E191
CX Passport
32:33
The one where offboarding matters - Gary Marra CX #OpenToWork E190
CX Passport
34:08
The one where we stop KPI hunting - Marcus Karlsson Customer Experience Strategist at SEB in CX Passport Episode 189
CX Passport
31:02
The one with the Guatemalan CX - Enrique Saenz CEO & Founder of PercepcionesCX E188
CX Passport
37:09
The one with the rapid recovery - Celia Fleischaker, CMO & Amberly Dressler, VP Corporate Marketing isolved E187
CX Passport
37:55
The one where she knows what makes us tick - Tamar Cohen CEO/Founder at HaloEffect Management E186
CX Passport
32:31
The one with the CX nervous system - Jameson McFarland E185
CX Passport
31:50
The one with yellow iron CX - Lynn Daniel CEO The Daniel Group E184
CX Passport
35:24
The one where emotions drive experiences - Ariana Bucio COO at BP Gurus E183
CX Passport
32:30
The one with the AgileCX - Lauren Feehrer Founder and President of LoyaltyCraft Consulting E182
CX Passport
33:44
The one with CX in Ghana - Kojo Hayford, Founder CEO at eSAL E181
CX Passport
33:38
