VUX World
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39 h 22 min
Why AI is the future of customer service with Fergal Reid, Chief AI Officer at Intercom
VUX World
72:26
How AI is rewriting the business automation playbook with Joe Kim, CEO of DRUID AI
VUX World
84:07
What is agentic AI? Inside Teneo’s real-world automation approach with Anne Jenkins
VUX World
80:14
15 million chats per year: Lessons in AI-driven customer conversations from Lloyds Banking Group with Cainan Wright and John Young
VUX World
73:18
Mastering context engineering in conversational AI with Martin Cross, Connect
VUX World
58:16
Making human-like voice AI accessible and affordable with NLX and Inworld
VUX World
62:05
AI, empathy, and the future of work with Ian Jacobs, Opus Research
VUX World
73:19
Expert analysis of the best AI platforms in 2025
VUX World
29:12
Machines that talk: How Toyota drives innovation in manufacturing with Kordel France
VUX World
70:04
NiCE & Cognigy: The AI arms race in CX has begun
VUX World
45:22
Inside the analyst’s mind: How AI is reshaping enterprise communications with Jon Arnold
VUX World
62:31
Inside the AI copilot revolution that saved Essent €1.8M with Kellin Sjoerds and Ricky Rekkers
VUX World
59:17
From IVR to AI: The future of voice testing in contact centres with Satish Barot, Klearcom
VUX World
50:05
The enterprise AI evolution nobody’s talking about with Merlin Bise, Inbenta
VUX World
62:52
Gaining clarity in conversational AI live from Boost Camp
VUX World
31:32
How True Classic tailored AI for customer experience with Jordan Gesky
VUX World
51:50
AI vs BPO: Foundever's transformative journey with Guillaume Laporte
VUX World
58:53
Designing for generative AI: The UX evolution at Prudential with Alex Shin
VUX World
44:51
The mid-market’s AI agent advantage with Braden Ream, Voiceflow
VUX World
51:09
The mad genius of using LLMs as classifiers with Katherine Munro, Swisscom
VUX World
95:30
Building AI maturity at Pandora with Sonia Ingram
VUX World
68:02
AI beyond the hype: what actually works for enterprise with Andrei Papancea, NLX
VUX World
57:25
AI on the rails: Arriva's journey into intelligent travel assistance
VUX World
48:01
Responsible AI, Real Results with Citizens Advice
VUX World
51:32
NatWest on Gen AI with Mark Worden
VUX World
60:08
Inside Autodesk’s AI-powered sales & CX transformation with Chafik Abdellaoui
VUX World
58:41
Is AI enough? How businesses can stand out
VUX World
58:26
Revolutionising AI usability with Jakob Nielsen
VUX World
66:47
AI agents: hype vs reality with Ronald Ashri, OpenDialog
VUX World
62:08
Salzburg AG revolutionises customer service with generative AI, Sarah Haider
VUX World
55:29
You won't believe how Rasa is revolutionising Conversational AI
VUX World
53:18
The generative AI platform that's revolutionising business growth, with Noam Fine
VUX World
60:12
Navigating CX: Lean, AI, and Customer-Centric Transformation
VUX World
64:18
Agentic AI and LLMs, what to expect in 2025
VUX World
56:12
Bridging the Generative AI Gap: Governance, Quality, and Enterprise Adoption
VUX World
50:37
Let's RAG and roll: the role of content in LLM applications
VUX World
55:38
The future of AI orchestration with Dmitry Shapiro of MindStudio
VUX World
60:33
Getting AI into the enterprise with Stephan Schuessler, Deloitte
VUX World
43:56
AI and the super-powered future with Jeremy Kahn, Fortune
VUX World
63:26
The AI revolution in recruitment with Martyn Redstone
VUX World
50:49