The Retail Spotlight

Duración total:10 h 42 min

	More Data, Fewer Known Customers: Retail's Quiet Problem \| 🎙️ Meriel Neighbour, Ex-Director of Technology Delivery and Transformation @ River Island	The Retail Spotlight	51:35
	What Retail Gets Wrong About Customer Centricity \| 🎙️ Fernando de Palacio, Executive Director / CMO @ Leroy Merlin	The Retail Spotlight	35:49
	Retail’s Data Gap Has a New Deadline with AI \| 🎙️ Nina Mimica, Ex- Chief Innovation & Digitalization Officer @ Studenac, Executive Advisor @ Kairos Advisory	The Retail Spotlight	34:13
	Anand Rao, Ex-General Manager @ Sharaf DG \| 🎙️ Retail as a Service: The Operating Model Behind Tomorrow’s Stores	The Retail Spotlight	40:15
	Giovanni Zaccariello, SVP Global Visual Experience @ Coach \| 🎙️ Play, Purpose, and the Art of Emotional Retail Design	The Retail Spotlight	49:18
	Mara Carvalho, Digital Director @ Salsa Jeans \| 🎙️ Digital with a Human Heart: Salsa Jeans' Omnichannel Journey	The Retail Spotlight	45:25
	Gianfranco Cuzziol, CRM and Personalisation Advisor \| 🎙️ From Car Boots to CRM: The Art of Purposeful Personalisation #8	The Retail Spotlight	52:48
	Harri Nieminen, Head of Customer Experience and Insight \| 🎙 Customer Experience Reimagined: Inside Stockmann's Emotional Value Index #7	The Retail Spotlight	47:51
	Alan Ferrero, Digital & Ecommerce Director at Camper \| 🎙 Redefining Loyalty: Inside Camper's Walking Society and Sustainable Future #6	The Retail Spotlight	42:03
	Peter Pernot-Day, Head of Strategic and Corporate Affairs for NA and Europe at Shein \| Shaping the Future of Fashion: Shein's On-Demand Production Model #5	The Retail Spotlight	44:49
	Marco Trada, Director eCommerce at Leroy Merlin \| 🎙️ The New Age of DIY : How Leroy Merlin is Blending Tradition with Technology #4	The Retail Spotlight	55:57
	Roger Sole, Chief Digital Officer at Bata Group \| 🎙️ Power of Localisation in Retail: Bata's Strategy for Success \| #3	The Retail Spotlight	51:17
	Alessandra Montrasio, Chief Marketing Officer \| Fast Service, Faster Marketing: Using Feedback to Innovate \| #2	The Retail Spotlight	44:17
	Jonathan Haywood, Former Director CRM & Transformation at Holland & Barrett \| 🎙️ Personalisation, Loyalty and Innovation in the Health and Wellness Space #1	The Retail Spotlight	45:44
	The Retail Spotlight \| Trailer	The Retail Spotlight	00:58