Customer Connect: A Customer Experience Podcast for Small Business Owners
Duración total:
14 h 04 min
The 2025 Wrap Up!
Customer Connect: A Customer Experience Podcast for Small Business Owners
14:21
Becoming the Leader Your Small Business Needs
Customer Connect: A Customer Experience Podcast for Small Business Owners
59:47
Stop Wasting Time on the Wrong Tech: What Small Businesses Really Need
Customer Connect: A Customer Experience Podcast for Small Business Owners
13:56
Quick Fixes to Prepare for Christmas Trade
Customer Connect: A Customer Experience Podcast for Small Business Owners
13:53
Email Pop-Ups: The Right Way vs the Wrong Way
Customer Connect: A Customer Experience Podcast for Small Business Owners
16:11
The Seasonal Operator Episode 3: Turning a One-Day Event into 46 Years of Loyalty
Customer Connect: A Customer Experience Podcast for Small Business Owners
10:43
Breaking the Busy Cycle: Why Retailers Avoid What Matters Most - Interview with Krista Williamson
Customer Connect: A Customer Experience Podcast for Small Business Owners
57:52
How Friction Costs You Sales (and How to Stop It)
Customer Connect: A Customer Experience Podcast for Small Business Owners
18:42
The Smart Retailer’s Guide to Black Friday
Customer Connect: A Customer Experience Podcast for Small Business Owners
22:36
How Personal Video Messages Can Boost Customer Experience & Sales
Customer Connect: A Customer Experience Podcast for Small Business Owners
12:37
Experience Wins: Turning Customers into Loyal Fans
Customer Connect: A Customer Experience Podcast for Small Business Owners
18:13
Seasonal Operator Ep. 2: Why Adding a Second Business Might Cost You More Than It Makes
Customer Connect: A Customer Experience Podcast for Small Business Owners
15:30
Stop Wasting Emails: How to Send the Ones Customers Open
Customer Connect: A Customer Experience Podcast for Small Business Owners
20:55
Why Email Beats Socials Every Time
Customer Connect: A Customer Experience Podcast for Small Business Owners
15:54
The Website Audit Every Retailer Needs Before Peak Season
Customer Connect: A Customer Experience Podcast for Small Business Owners
21:21
House2Home Moorebank: How Customer Experience Builds a Destination Store
Customer Connect: A Customer Experience Podcast for Small Business Owners
49:58
The Hidden Challenges of Seasonal Businesses
Customer Connect: A Customer Experience Podcast for Small Business Owners
16:32
Experience Wins Ep.1: Small Touches, Big Impact
Customer Connect: A Customer Experience Podcast for Small Business Owners
15:54
How Christmas Store Displays Boost Customer Spending
Customer Connect: A Customer Experience Podcast for Small Business Owners
28:48
The Disney Approach to Customer Experience Every Small Business Can Use: Interview with Vance Morris
Customer Connect: A Customer Experience Podcast for Small Business Owners
56:50
Customer Experience is the Future – And Your Biggest Competitive Advantage
Customer Connect: A Customer Experience Podcast for Small Business Owners
12:45
Retail Wins: 5 Episodes I keep coming back too.
Customer Connect: A Customer Experience Podcast for Small Business Owners
22:57
Seeing Your Business Through the Customer’s Eyes
Customer Connect: A Customer Experience Podcast for Small Business Owners
08:06
Scaling Retail with Purpose: Sally Oulton’s Secrets to Lasting Growth
Customer Connect: A Customer Experience Podcast for Small Business Owners
27:59
Top 5 Tips for Easy Social Media Management
Customer Connect: A Customer Experience Podcast for Small Business Owners
08:23
From Social Media Stuck to Showing Up: How to Get Found in 2025
Customer Connect: A Customer Experience Podcast for Small Business Owners
64:55
Uber Express Pickup: Add It to Your Store’s Click & Collect in Minutes
Customer Connect: A Customer Experience Podcast for Small Business Owners
08:03
Retail Personalisation Made Simple: Tactics That Keep Customers Coming Back
Customer Connect: A Customer Experience Podcast for Small Business Owners
17:45
Make your Store Earn More (Without Selling More)
Customer Connect: A Customer Experience Podcast for Small Business Owners
13:38
In-Store or Online, The First 10 Seconds Matter
Customer Connect: A Customer Experience Podcast for Small Business Owners
16:25
The Return of Paid Returns - What this means for Small Retailers
Customer Connect: A Customer Experience Podcast for Small Business Owners
08:08
Escape Without the Guilt: Normalising Holidays for Business Owners
Customer Connect: A Customer Experience Podcast for Small Business Owners
10:40
Customer Service Creates Loyal Customers
Customer Connect: A Customer Experience Podcast for Small Business Owners
06:56
Market Research for Small Business: A Chat with Alex Fulton
Customer Connect: A Customer Experience Podcast for Small Business Owners
47:10
Can Retailers Compete with Shein & Temu? What France’s New Law Means for Us
Customer Connect: A Customer Experience Podcast for Small Business Owners
06:45
Is Trust the Key to Selling?
Customer Connect: A Customer Experience Podcast for Small Business Owners
12:00
Avoid Misleading Promotions: Lessons from Recent Retailer Fines
Customer Connect: A Customer Experience Podcast for Small Business Owners
05:43
More Than Discounts: Loyalty Strategies That Drive Real Growth
Customer Connect: A Customer Experience Podcast for Small Business Owners
16:55
Maximise EOFY Opportunities Without Discounting Everything
Customer Connect: A Customer Experience Podcast for Small Business Owners
06:21
Retail Revival: Why Your Next Sales Event Should Be at Home
Customer Connect: A Customer Experience Podcast for Small Business Owners
22:50
