SimpleBiz360™ Podcast
Durată totală:
35 min
Does your business correspondence contain courtesy, purpose, and action? OMOQ #190
SimpleBiz360™ Podcast
00:50
How do you show genuine interest in the lives of your customers? OMOQ #189
SimpleBiz360™ Podcast
00:51
What continuous improvement ideas are you absorbing through everyday life experiences? OMOQ #188
SimpleBiz360™ Podcast
00:53
Is politeness part of your business equation? OMOQ #187
SimpleBiz360™ Podcast
01:00
Is your company being intentional during the first 30 seconds of customer engagement? OMOQ #186
SimpleBiz360™ Podcast
00:52
Are you creating customer expectations based on actual deliverable history? OMOQ #185
SimpleBiz360™ Podcast
00:59
Does your company ever attempt to replace complication with simplification? OMOQ #184
SimpleBiz360™ Podcast
00:49
Are you a problem solver, or problem sweeper? OMOQ #183
SimpleBiz360™ Podcast
00:53
Are your customers receiving your full attention, or partial attention? OMOQ #182
SimpleBiz360™ Podcast
01:00
Do you look customers in the eye when you’re speaking to them? OMOQ #181
SimpleBiz360™ Podcast
00:59
Does your internal terminology match your external customer terminology? OMOQ #180
SimpleBiz360™ Podcast
01:00
How many customer touchpoints are woven into you average transaction? OMOQ #179
SimpleBiz360™ Podcast
00:54
What are the hidden business costs of being a perpetual procrastinator? OMOQ #178
SimpleBiz360™ Podcast
00:55
Are you in the habit of touching things once? OMOQ #177
SimpleBiz360™ Podcast
00:52
Are you taking on more than you can handle? OMOQ #176
SimpleBiz360™ Podcast
00:47
Do you address your customers by using their name? OMOQ #175
SimpleBiz360™ Podcast
00:49
What pain points do customers experience with your business? OMOQ #174
SimpleBiz360™ Podcast
00:50
Have you ever checked your voicemail message to see if it’s professional and clean? OMOQ #173
SimpleBiz360™ Podcast
01:00
Are you careful to make claims instead of assertions? OMOQ #172
SimpleBiz360™ Podcast
00:55
Do you put emphasis on punctuality in business? OMOQ #171
SimpleBiz360™ Podcast
00:59
Would your customers describe your business as being polite? OMOQ #170
SimpleBiz360™ Podcast
00:58
Are you baking consistency into your business model? OMOQ #169
SimpleBiz360™ Podcast
00:56
Are you consistently winning the middle in business? OMOQ #168
SimpleBiz360™ Podcast
00:58
Why do customers detest business streakers? OMOQ #167
SimpleBiz360™ Podcast
00:57
Why do so many customers avoid answering critical business questions? OMOQ #166
SimpleBiz360™ Podcast
00:59
How can we monetize business irritations? OMOQ #165
SimpleBiz360™ Podcast
00:48
Imagine explaining your price once, but never apologizing for quality? OMOQ #164
SimpleBiz360™ Podcast
00:56
What if blame-shifting was replaced by ownership? OMOQ #163
SimpleBiz360™ Podcast
00:54
Are you assuming customer trust, or are you earning it? OMOQ #162
SimpleBiz360™ Podcast
00:56
Do you explain the benefits to your customers? OMOQ #161
SimpleBiz360™ Podcast
00:50
Do your customers know the reasons why? OMOQ #160
SimpleBiz360™ Podcast
00:52
How often is your correspondence brief, clear and succinct? OMOQ #159
SimpleBiz360™ Podcast
00:55
Are you a goal post mover? OMOQ #158
SimpleBiz360™ Podcast
00:50
Do you make things happen, watch what happen, or wondered what happened? OMOQ #157
SimpleBiz360™ Podcast
00:51
Are you in the habit of identifying problems along with solutions? OMOQ #156
SimpleBiz360™ Podcast
00:46
How much value does your company place on providing customers with voluntary updates? OMOQ #155
SimpleBiz360™ Podcast
00:44
Is it finally time to stop telling customers what they want to hear? OMOQ #154
SimpleBiz360™ Podcast
00:59
Is authenticity part of your customer facing business model? OMOQ #153
SimpleBiz360™ Podcast
00:52
Are your customer facing personnel made up of doers, talkers, feelers, or thinkers? OMOQ #152
SimpleBiz360™ Podcast
00:45
When was the last time you read a book about improving business skills? OMOQ #151
SimpleBiz360™ Podcast
00:50
