The CX Iconoclast
Durată totală:
15 h 57 min
Stanford's Erik Brynjolfsson on the impact of accelerating advances in AI right now
The CX Iconoclast
35:40
Simon Paris - A Visionary Approach to the Future of Banking
The CX Iconoclast
30:49
Kevin O'Meara of Shaw Industries on the urgent need to transform manufacturing and supply chains
The CX Iconoclast
33:41
Chris Gopal on Breakthrough Supply Chains in complicated times
The CX Iconoclast
36:31
Joe Wheeler - Customer Experience in the Digital Age
The CX Iconoclast
34:50
Is Customer Success dead?
The CX Iconoclast
33:10
Sean Albertson - Four metaphorical rocks affecting customer flow
The CX Iconoclast
32:49
Deep Thought from HBS Deep Thinker Das Narayandas
The CX Iconoclast
38:36
Clear thinking from Joe Pinto, Chief Customer Experience Officer at Pure Storage
The CX Iconoclast
30:11
The best CX Iconoclast advice from three marketing thought leaders in 2023
The CX Iconoclast
06:49
The best CX Iconoclast advice from another four sales and marketing leaders in 2023
The CX Iconoclast
10:16
Unveiling the Conga Way with Chris Bishop, Chief Customer Officer
The CX Iconoclast
29:51
Best CX Iconoclast advice from four business leaders in 2023
The CX Iconoclast
13:16
Best CX Iconoclast advice from seven top thought leaders in 2023
The CX Iconoclast
12:17
Joe Wheeler - Digital First, People Second?
The CX Iconoclast
33:03
Ralph Oliva & Liam Fahey - How B2B Marketing Gets Intensely Personal
The CX Iconoclast
36:06
Tom Fishburne - Humor as Tool for Reflection and Change in Business
The CX Iconoclast
33:29
Mark Templeton – “CX Washing,” Culture, and the Holy Grail of Customer Experience
The CX Iconoclast
34:53
Steve Byrne – Linking Innovation to Purpose and Strategy
The CX Iconoclast
35:53
Peter Fader and Daniel McCarthy – Customer Value, Disclosable Metrics, and Data to Guide Change
The CX Iconoclast
50:43
Bill Binch – Sales Success, Data-Driven Insights, and Ideal Customers
The CX Iconoclast
37:10
David Tudehope – Customers as the Best Guide for Innovation and Change
The CX Iconoclast
35:31
Michael Schrage – Delivering on the Value of What You Measure
The CX Iconoclast
34:10
Paul Marsden – Technology, Customers, and Core Human Needs
The CX Iconoclast
34:20
Richard Watts – CX as a Common Language for Boards, Leaders, and Employees
The CX Iconoclast
34:05
Martin White – Navigating the Push and Pull of B2B CX
The CX Iconoclast
36:05
Angela Vargo - Transparency and Information as the Key to CX
The CX Iconoclast
29:54
Andy Lark - The “Broken Premise” of Customer Love
The CX Iconoclast
33:59
Tom Monahan – Customer Experience as a Means, Not an End
The CX Iconoclast
40:45
Erik Brynjolfsson - The Power of Data-Driven Strategy
The CX Iconoclast
37:02
The CX Iconoclast - A podcast for the discontented
The CX Iconoclast
01:23