The CX Iconoclast
Skupno trajanje:
19 h 16 min
Humans, AI, and the Trouble with Truth: A Conversation with Dean Eckles
The CX Iconoclast
36:11
Humanity at Scale: Bruce Temkin on Redefining Leadership in the Age of AI
The CX Iconoclast
38:11
Why do some organizations disrupt while others decay? - With MIT's Steve Spear
The CX Iconoclast
39:52
AI, Leadership, and the Future of Customer Experience – with Moira Clark
The CX Iconoclast
41:42
What Global CEOs Need to Know About CX in Latin America - With Felipe Bayón and Mauricio Duarte
The CX Iconoclast
34:53
The Future of Telcos in an AI-driven World - With Harry Baldock and Marc Anné
The CX Iconoclast
40:42
NPS Isn't Dead, But It’s on Life Support: The Future of B2B Customer Experience
The CX Iconoclast
27:33
Marketing, AI, and the Power of Focus: Insights with Simon Lyons
The CX Iconoclast
33:56
The Future of CX: AI, NPS, and the Power of Data - with Richard Owen and Mauricio Duarte
The CX Iconoclast
24:23
B2B CX Reimagined: Predictive Analytics and Account-Level Insights - with Richard Owen and Mauricio Duarte
The CX Iconoclast
36:27
What happened to Starbucks’ "third place" magic? With Joe Pine and Louis-Etienne Dubois
The CX Iconoclast
36:35
Best of 2024: Customer-Centric Transformation | Highlights from the CX Iconoclast Podcast
The CX Iconoclast
08:11
Best of 2024: AI and Predictive Analytics | Highlights from the CX Iconoclast Podcast
The CX Iconoclast
07:30
Best of 2024: Operational Resilience and Flexibility
The CX Iconoclast
06:29
Best of 2024 – Technology-driven CX enhancements
The CX Iconoclast
04:48
Best of 2024 – The Value of Long-Term Customer Relationships - With Das Narayandas
The CX Iconoclast
07:23
Beyond the Buzz: Making AI Work for Your Business – With Amir Hartman
The CX Iconoclast
36:42
Revolutionizing Healthcare: Aging, AI, and the Future of Medicine – With Jean-Christophe Barland
The CX Iconoclast
37:07
Innovation in Action: AkzoNobel's Blueprint for Digital Success - With Michel Claassens
The CX Iconoclast
32:49
Beyond the Hype: The Real Impact of AI in Business - With Bob Cooper
The CX Iconoclast
34:39
Joe Pine on the amazing evolution of The Experience Economy over the last 25 years
The CX Iconoclast
35:09
A Customer-Centric Vision for Healthcare's Future with Eric Tagliere
The CX Iconoclast
38:08
Customer Lifetime Value and the Future of CX with Don Peppers
The CX Iconoclast
36:09
From NLP to LLMs: Insights in language understanding from Industry Leaders
The CX Iconoclast
32:40
Stanford's Erik Brynjolfsson on the impact of accelerating advances in AI right now
The CX Iconoclast
35:40
Simon Paris - A Visionary Approach to the Future of Banking
The CX Iconoclast
30:49
Kevin O'Meara of Shaw Industries on the urgent need to transform manufacturing and supply chains
The CX Iconoclast
33:41
Chris Gopal on Breakthrough Supply Chains in complicated times
The CX Iconoclast
36:31
Joe Wheeler - Customer Experience in the Digital Age
The CX Iconoclast
34:50
Is Customer Success dead? - With Chris Adlard
The CX Iconoclast
33:10
Sean Albertson - Four metaphorical rocks affecting customer flow
The CX Iconoclast
32:49
Deep Thought from HBS Deep Thinker Das Narayandas
The CX Iconoclast
38:36
Clear thinking from Joe Pinto, Chief Customer Experience Officer at Pure Storage
The CX Iconoclast
30:11
The best CX Iconoclast advice from three marketing thought leaders in 2023
The CX Iconoclast
06:49
The best CX Iconoclast advice from another four sales and marketing leaders in 2023
The CX Iconoclast
10:16
Unveiling the Conga Way with Chris Bishop, Chief Customer Officer
The CX Iconoclast
29:51
Best CX Iconoclast advice from four business leaders in 2023
The CX Iconoclast
13:16
Best CX Iconoclast advice from seven top thought leaders in 2023
The CX Iconoclast
12:17
Joe Wheeler - Digital First, People Second?
The CX Iconoclast
33:03
Ralph Oliva & Liam Fahey - How B2B Marketing Gets Intensely Personal
The CX Iconoclast
36:06
