CX Roundtable

Ukupno trajanje:10 h 07 min

	Workforce Management 401: The Strategic Partner	CX Roundtable	73:09
	Workforce Management 301: Defining What "Good" Looks Like	CX Roundtable	53:16
	Workforce Management 201: The Link Between Cost, Burnout, and Experience	CX Roundtable	50:43
	Workforce Management 101: The Invisible Engine of Customer Experience	CX Roundtable	54:06
	The Future of Contact Centers: AI, Human Leadership & the Next Decade of CX	CX Roundtable	55:44
	Founders in CX: Why Culture and Customer Experience Start at the Top	CX Roundtable	67:43
	Building Support from Scratch: How to Hire, Lead, and Scale the Right Way	CX Roundtable	60:53
	The Future of Help Desks: AI, Product Partnerships, and Redefining Customer Experience	CX Roundtable	64:02
	Finding Your Voice in CX Content Creation	CX Roundtable	62:47
	The Future of BPOs	CX Roundtable	65:17