Show cover of CPO PLAYBOOK

CPO PLAYBOOK

CPO PLAYBOOK invites CEOs and executive team members seeking  insights into optimizing organizational dynamics from the Chief People Officer's perspective. Join Felicia Shakiba and esteemed guests as they explore innovative strategies for enhancing talent, fostering a vibrant corporate culture, and maximizing productivity.Visit CPOPLAYBOOK.com for transcripts to all episodes. All media inquiries: media@cpoplaybook.com

Tracks

Tesla's Former Head of People Analytics, Bryce Hoover on Challenges and Data
www.CPOPLAYBOOK.comEpisode TranscriptAboutIn this podcast episode, Bryce Hoover, former Head of People Analytics at Tesla, highlights the crucial role of people analytics in guiding organizational success. He emphasizes the need for clarity of purpose and organizational structure within analytics teams, advocating for direct reporting to HR leaders. Hoover underscores the importance of prioritizing HR leader success and fostering a data-driven culture. He also discusses the challenges of integrating people data across business units and the significance of operational independence and hiring the right data leaders.*Bryce HooverBryce served at Tesla for seven years and built analytics capabilities across BizOps and HR functions. He's a trusted executive partner that sits at the intersection of technical and business leadership to ensure that data assets are harnessed for maximum business value.*All media inquiries: media@cpoplaybook.com
26:14 6/12/24
Adidas Canada President Succession Plan featuring Alim Dhanji and Michael Rossi
www.CPOPLAYBOOK.comEpisode TranscriptAboutEfficient succession planning can significantly elevate company valuations and investor returns, potentially increasing them by 20 to 25%, according to the Harvard Business Review. Today, we have the pleasure of hearing from Aleem Dhanji and Michael Rossi, who will share their experiences in navigating successful transitions and succession planning at Adidas Canada. In 2021, Aleem Dhanji smoothly succeeded Michael Rossi as President of Adidas Canada.*Alim DhanjiAlim Dhanji is Chief People Officer and EVP of Equinox Group – a luxury lifestyle collective of fitness clubs, SoulCycle, Blink Fitness and Hotels - focusing on creating compelling employee experiences that create high-performance teams & legendary consumer experiences.Formerly, Alim was President, Adidas Canada, accountable for revenue, profit and brand development. Alim has over 25 years of international experience in HR, M&A, Sales and Operations across multiple industries. During his career, he has built a reputation for transformational change, innovative strategic thinking, growth acceleration, delivering strong operational excellence and efficiency founded on leading edge HR practices.His advocacy and commitment for DEI and building community has been recognized by Yahoo Finance and the Financial Times as among the top 10 LGBT+ leaders in the world in 2021 and among the top 100 in 2020. In 2024, Alim was recognized as a LGBTQ+ Trailblazer by Attitude Magazine & Bentley Motors.Alim has an MBA and completed the Advanced Management Program at the Harvard Business School.Michael RossiAn accomplished business leader known for delivering results and building great culture, Michael created Voce Leadership in 2021 to bring his unique blend of coaching training and over 20 years of real-world corporate experience to his work with leadership teams. Drawing on his own experiences leading high performance teams, Michael helps CEO’s and senior leaders sharpen their values, understand their strengths, and build deeper trust and cohesion on their teams through executive coaching, workshops and keynote speaking. Michael is also the Chair of the Terry Fox Foundation Board.*All media inquiries: media@cpoplaybook.com
27:26 6/5/24
Portillo's CPO Jill Waite on Transforming Leadership with Program Ignite
www.CPOPLAYBOOK.comEpisode TranscriptAboutIn this podcast episode, Portillo's Chief People Officer Jill Waite discussed their leadership development initiative, the Ignite program. Designed to address managerial retention and skill gaps, the program focuses on promoting internal talent and instilling leadership skills crucial for maintaining Portillo's unique culture across all locations. Key competencies emphasized include communication, relationship building, and accountability.*Jill WaiteJill Waite is Chief People Officer at Portillo's Hot Dogs, a restaurant chain with more than 80 locations, headquartered in Oak Brook, IL. Prior to joining Portillo's in 2019, she held several Human Resources and Operations roles in the retail, grocery and fitness industries with companies such as Sephora and 24-Hour Fitness.Jill was hired to reinvigorate Portillo's culture by reclaiming the hearts and minds of our then-6,000 Team Members. She is also responsible for building the talent pipeline to support the company's growth, retaining Team Members who are passionate about creating lifelong memories for our guests, and developing world-class learning and development programs.She has a Bachelor's degree in Management from University of Florida. Go Gators! Jill lives in Chicagoland with her husband of nearly 20 years, and is a mom to two boys who have a passion for playing soccer competitively.Favorite Portillo's Menu Items: Italian beef sandwich, cheese fries, and chocolate cake.*All media inquiries: media@cpoplaybook.com
23:16 5/29/24
Accor CEO of EMEA & APAC Regions, Duncan O'Rourke on High-Performing Executive Teams
www.CPOPLAYBOOK.comEpisode TranscriptAboutThe podcast emphasizes the vital role of high-performing executive teams in driving organizational success. Felicia Shakiba introduces Duncan O'Rourke, CEO of Accor, who shares insights on crafting effective leadership teams. Duncan highlights the importance of results-focused leadership and values alignment within the team. He prioritizes qualities like subject matter expertise and strategic thinking in team members. Duncan stresses open communication, diversity, and talent inclusion in decision-making.*Duncan O'RourkeAfter studying hotel management at César Ritz Colleges Switzerland and earning an MBA from Reims Management School, Duncan held several hospitality executive positions across Europe, the US, and the Middle East. From 2004, he served as General Manager at Kempinski Hotel Thessaloniki Nikopolis before overseeing the pre-opening of two London hotels.He later became Regional Director & General Manager at Kempinski Ishtar Dead Sea in Jordan, overseeing ten regional pre-openings. In 2008, he became Chief Operating Officer of Kempinski Hotels, joining the Management Board.Duncan joined Accor at the end of 2016, as the COO Europe for the luxury segment and was responsible for 140 hotels in the region until end of 2019. In September 2018, he additionally took over as the COO Central Europe, leading teams in Germany, Austria and Switzerland.As CEO of the Premium, Midscale and Economy Division for Middle East, Africa, Turkey and Asia Pacific, Duncan oversees 1,000 operating properties, with 200+ in the pipeline, with brands including Swissôtel, Mövenpick, Pullman, Grand Mercure, Mercure, Novotel, Novotel Suites, Adagio, ibis, ibis budget and ibis styles.In October 2020, Duncan joined the Group’s Executive Committee and manages the Premium, Midscale and Economy Division across 44 countries.*All media inquiries: media@cpoplaybook.com
26:27 5/22/24
Virgin Money's Syreeta Brown on HR Initiatives
www.CPOPLAYBOOK.comEpisode TranscriptAboutThe podcast episode emphasizes the crucial role of Chief People Officers (CPOs) in aligning HR agendas with business strategy. Key points stress the use of data analytics to advocate for business-oriented initiatives and build trust with leaders. Syreeta Brown, Group Chief People Officer at Virgin Money, highlights the importance of understanding the business landscape and prioritizing initiatives effectively.*Syreeta BrownSyreeta Brown is currently Group Chief People & Communications Officer at Virgin Money UK PLC reporting directly to the CEO and is a member of the Executive Leadership Team.  She was appointed to the role in November 2021.  Prior to joining Virgin Money Syreeta was a Managing Director at the US Global bank, Citi, and led the HR function for the Global Functions and Operations and Technology business in Europe, Middle East and Africa region.  In this role Syreeta was responsible for the People Strategy and HR practices regionally for 20,000 employees (Global Functions covers Risk, Finance, Legal, Compliance, HR, Internal Audit, Public Affairs, Government Affairs, Security Investigative Services, AML).Prior to joining Citi Syreeta was a HR Director at British Telecom Group PLC having joined as a graduate.  She worked across various businesses in her 12 years there in a number of roles across the HR generalist and Centre of Excellence space (Performance Management, Resourcing and Talent Management).Syreeta has been a Board Trustee for the Access All Areas Theatre (2016-2019) – a Theatre company for learning disabled artists based in Hackney, London and sits on the ‘Panel of Influential Women’ run by the Advanced Boardroom Excellence Group led by Helen Pitcher OBE, based in London which is focused on the development of senior executives.  Syreeta has been recognised for 20 years of service to Human Resources by CIPD and was named Financial Services Leader of the year at 2018 Black British Business Awards.She was also included in the UK Powerlist 2022 and named as an Involve Empower Role Model 2022.  In 2023 Syreeta was included in the UK Powerlist top 10 most influential Black British people.  Syreeta is an advisory Board member for the Black Talent charter initiative in the UK led by Harry Matovu KC, a Board Trustee of the ALETO foundation chaired by Sir Ken Olisa and Vice Chair of the Change the Race Ratio Campaign chaired by Sir Trevor Phillips. Syreeta actively advocates for and supports Parents who have children with Special Needs focusing on Autism.*All media inquiries: media@cpoplaybook.com
26:09 5/15/24
Googler Jennie Ibrahim on Inclusivity of Women in Tech
www.CPOPLAYBOOK.comEpisode TranscriptAboutThe podcast highlights challenges for women in engineering and offers solutions. Key takeaways include the low retention rate due to hostile environments and biases. Jenny Ibrahim, a Google manager, emphasizes addressing insecurities like impostor syndrome and advocating for team members. She stresses sponsorship over mentorship for career advancement and suggests fostering inclusive cultures and amplifying underrepresented voices. Overall, the episode provides actionable steps for managers to support diversity in technical roles, applicable to any minority group.*Jennie IbrahimJennie Ibrahim has been building software and leading teams for more than 20 years. She's been working at Google for more than 14 years, working as a software engineer manager and technical lead of a team of full-stack software engineers working in Java and Angular Dart.Prior to Google, she worked in the defense industry, in companies such as BAE Systems and General Dynamics. She was the chair of the board of directors for Project Scientist, a non-profit organization helping girls get into STEM and is now on the oversight committee at Oakhouse.  She holds a Masters in Computer Science from Northeastern University.Jennie shares her knowledge of Java and Dart as a guest speaker at the Orange County Java User Group, Sabio Coding Bootcamp, and the SoCal Code Camp.  She is regularly invited to speak at technology-related events to inspire future software engineers.She has been a guest of the Experian DataTalk podcast and the keynote speaker at the Women Impact Tech Los Angeles #WITLA conference. She has been a panelist multiple times at WICS at UCI. She enjoys time with her husband and three kids ages 8, 10, and 12.*All media inquiries: media@cpoplaybook.com
27:40 5/8/24
Gary Hayslip of SoftBank Discusses the Role of a CISO
www.CPOPLAYBOOK.comEpisode TranscriptAboutThe podcast underscores the crucial role of Chief Information Security Officers (CISOs) in protecting organizations from cyber threats. Gary Hayslip, a seasoned CISO, emphasizes the evolving nature of the role from technical to strategic leadership. He highlights the importance of integrating CISOs into the executive team and discusses the ethical concerns surrounding their reporting structure.*Gary HaysllipGary Hayslip is an experienced Global CISO with repeated success delivering innovative security programs to safeguard enterprises at every touchpoint. An insightful thought leader with proven business acumen and commitment to organizational mission, values, and goals. Hayslip brings this wealth of information technology, security leadership, and risk management experience to his role as the CISO, for SoftBank Investment Advisers & SoftBank Group International. Hayslip’s previous executive roles include multiple CISO, CIO, Deputy Director of IT, and Chief Privacy Officer roles for the U.S. Navy (Active Duty), the U.S. Navy (Federal Government employee), the City of San Diego California, and Webroot Software.Hayslip is a proven cybersecurity professional; he has established a reputation as a highly-skilled communicator, author, and keynote speaker. Hayslip co-authored the CISO Desk Reference Guide: A Practical Guide for CISOs – Volumes 1 & 2, The Executive Primer: An Executives Guide to Security Programs, and Developing your Cybersecurity Career Path. He also recently published The Essential Guide to Cybersecurity for SMBs. Hayslip serves as a director on several boards and is also a technology advisor for several others.*All media inquiries: media@cpoplaybook.com
29:20 5/1/24
Recruiting Strategies for a Global Demand
www.CPOPLAYBOOK.comEpisode TranscriptAboutKey takeaways from the podcast episode highlight the evolution of talent search in the era of remote work, expanding access to a global talent pool. James Ayers, the Global Talent Acquisition Leader at Archlynk. James stresses the importance of aligning mindsets within recruitment teams and leadership to navigate the complexities of hiring across diverse countries and cultures. Understanding local markets and tailoring job descriptions accordingly is crucial, as James Ayers emphasizes the impact of language and culture on candidate experience.*James AyersI have been involved with Global Talent Acquisition for most of my career and been based in multiple countries such as Australia, Singapore, England, India, United States and Canada.I am very enthusiastic about driving business results through hiring the best people in the market who are highly engaged, passionate, smart and bring with them a learning mindset all with a keen eye on diversity and inclusive nature.I pride myself on creating highly engaged, passionate, and learning teams. Underlining this simply, I love the recruiting industry and while it’s a highly competitive environment, I strive to ensure we have fun and create a safe environment where people can be themselves - devoid of the politics and bureaucracy you may find at other companies all while doing the best work of their lives!*All media inquiries: media@cpoplaybook.com
29:09 4/24/24
Learning Effective Performance Management with Kyle Lagunas
www.CPOPLAYBOOK.comEpisode TranscriptAboutKyle Lagunas shed light on the complexities of performance management. By prioritizing data quality, stakeholder alignment, and leveraging AI, organizations can unlock the full potential of their performance management programs. His insights offer a roadmap for HR leaders navigating the ever-evolving landscape of talent management.*Kyle LagunasKyle Lagunas is the Head of Strategy & Principal Analyst at Aptitude Research. He’s spent over a decade studying innovation cycles in HR and talent technology—with leadership roles in both the solution provider and practitioner space—and brings that breadth of experience and insight to his work advising vendors and practitioners on the ever-evolving world of talent. He’s a transformational talent leader, top industry analyst, and no-nonsense strategist with a reputation for bringing a fresh perspective to the table.*All media inquiries: media@cpoplaybook.com
28:20 4/17/24
Reducing Entrepreneurial Risk with John Wensveen's NSU Framework
www.CPOPLAYBOOK.comEpisode TranscriptAboutThe podcast episode discusses the challenges entrepreneurs face, including high failure rates in the early years. John Wensveen, Chief Innovation Officer at Nova Southeastern University, shares his initiative to support entrepreneurs through a "theme park for entrepreneurs." He emphasizes the importance of addressing talent gaps and adapting academic curricula to industry needs. Wensveen also highlights efforts to assist military veterans in transitioning to entrepreneurship. Overall, the conversation underscores the program's impact on economic development and empowering entrepreneurs and veterans.*John WensveenDr. John Wensveen is Chief Innovation Officer at Nova Southeastern University and Executive Director of the Alan B. Levan | NSU Broward Center of Innovation responsible for overseeing a multimillion-dollar public-private partnership to support the growing entrepreneurial ecosystem in Broward County and South Florida. John is also the official advisor to the Mayor of Broward County on innovation, technology, and entrepreneurship and is an Official Member of the Forbes Technology Council.John is a TEDx speaker and his higher education experience includes faculty and senior leadership positions at Miami Dade College, Purdue University, Dowling College, and Embry-Riddle Aeronautical University. John’s entrepreneurship and industry experience includes senior leadership positions at Mango Aviation Partners, Radixx International, Airline Visions, InterVISTAS, Marriott Vacation Club International, MAXjet Aiways, and Canada 3000 Airlines. John earned Masters and Ph.D. degrees in International Air Transport and Business from Cardiff University (United Kingdom) and a B.A. in Geography and Transportation Land Use Planning from the University of Victoria (Canada).*All media inquiries: media@cpoplaybook.com
30:53 4/10/24
Sales Training on Social Selling with Tim Hughes
www.CPOPLAYBOOK.comEpisode TranscriptAboutTim Hughes, a pioneer in social selling, emphasizes the importance of leveraging social media for sales teams. He stresses the need for a buyer-centric approach on platforms like LinkedIn, where engaging content and genuine interactions are key.Hughes advises salespeople to invest time in building their online presence and network, offering practical strategies for creating compelling content and initiating meaningful conversations. By focusing on personal branding and providing valuable insights, sales professionals can effectively connect with potential clients and drive business growth.*Tim HughesTim Hughes is universally recognised as the world leading pioneer and innovator of Social Selling.  He is currently ranked Number 1 by Onalytica as the most influential social selling person in the world. In 2021, Linkedin said he was one of the top 8 sales experts globally to follow and Brand 24 announced recently he was the 16th most influential person in marketing globally, based on measured social media influence.He is also Co-Founder and CEO of DLA Ignite and co-author of the bestselling books “Social Selling - Techniques to Influence Buyers and Changemakers - 2nd edition” and “Smarketing - How To Achieve Competitive Advantage through Blended Sales and Marketing”.  He has recently launched a second edition of “social selling - techniques to influence buyers and change makers” which has been fully updated.  All three books were published by Kogan Page.*All media inquiries: media@cpoplaybook.com
30:30 4/3/24
Nurturing an Entrepreneurial Mindset: Insights from Coldcart CEO Jason Park
www.CPOPLAYBOOK.comEpisode TranscriptAboutIn this podcast episode, Felicia Shakiba and Jason Park discuss the importance of cultivating an entrepreneurial mindset within startup teams, drawing from Jason's experiences at Coldcart. They highlight traits like being solutions-oriented, adaptable, and embracing ambiguity as opportunities for innovation. Jason Park is the CEO & Co-founder at Coldcart, he shares insights into Coldcart's mission to revolutionize e-commerce logistics for perishable products, emphasizing the need for problem-solving and adaptability. He reflects on hiring challenges and personal growth, emphasizing the ongoing journey of balancing intuition with structure in a collaborative environment.*Jason ParkJason Park is a multi-functional executive and business builder, with operating leadership experience at all levels of scale, ranging from startup founder to Fortune 100 officer roles.Currently, Jason is CEO and co-founder of Coldcart, a venture-backed technology platform which optimizes and scales eCommerce fulfillment and delivery for brands with perishable products.Prior to Coldcart, Jason founded and scaled Allstate Identity Protection from zero to three million subscribers. He joined Allstate from Bain & Company, where he led strategy, innovation, and transformation consulting engagements for B2B and consumer technology companies. Earlier in his career, Jason held a variety of operations, product, and technology roles.Jason is a graduate of Harvard University with an MBA from the University of Chicago.*All media inquiries: media@cpoplaybook.com
27:22 3/27/24
Snapping Up Executives at Snap
www.CPOPLAYBOOK.comEpisode TranscriptAboutReveal the challenges in executive recruitment, particularly at Snap. Research indicates a high failure rate among executives due to pressure for immediate results and misalignment with company culture. Tony Bush stresses the importance of assessing executives for mindset and cultural fit, emphasizing traits like dealing with ambiguity. He is a Head of Executive Search for Snap, Inc. Successful hires at Snap exhibit detail-oriented approaches and embody the company's values of being smart, kind, and creative. Effective onboarding involves early meetings, feedback, and balancing action with patience. Snap's unique culture, where values are actively lived by leaders, fosters a supportive work environment that encourages retention and success.*Tony BushTony Bush is a talent acquisition leader in Silicon Valley and for nearly 20 years has led technology recruiting for companies like VMware, LinkedIn, Apple, Intuit and Okta. More recently he has focused on building and leading executive search teams to deliver world class leadership talent. He is currently Head of Executive Search for Snap, Inc.*All media inquiries: media@cpoplaybook.com
25:41 3/20/24
Is College Worth It?
www.CPOPLAYBOOK.comEpisode TranscriptAboutKey takeaways from this podcast episode include a decline in confidence in traditional higher education due to rising costs and uncertain job prospects. Matt Wilkerson, CEO and Co-founder at Extern introduced externships as a solution, offering students real-world projects remotely and helping companies engage with more students efficiently. Despite the advantages of skills-based hiring, its limited prevalence is attributed to challenges in standardization. Overall, the discussion emphasizes the need for innovative solutions like externships to bridge the gap between academic preparation and workplace readiness.*Matt WilkersonMatt is the Co-founder & CEO of Extern which invented the remote Externship, a new form of work experience with integrated learning. Externships let people quickly build their resumes with real work experiences remotely while giving companies expert-designed, turnkey projects that drive business outcomes.Previously known as Paragon One, last year Extern served 8,800 multi-week Externships to students out of nearly 100,000 applications on behalf of brands like PwC, Home Depot, AT&T, HSBC, Macquarie, HP, National Geographic, Beats by Dre, Hugo Boss, and more. Extern's mission is to enable anyone from any background to access professional experience, and its vision is to enable people to build their resume while earning their degree.It's backed by Foundation Capital, Launch Fund, Learn Capital, University Ventures, and YCombinator. Matt previously co-founded and was CFO of AHAlife, a luxury online marketplace for discovering 1,000+ designers and artisans from 45+ countries, which raised over $20M of venture capital and merged with ASX-listed Design Milk.Before launching AHAlife, Matt sourced, executed, and oversaw consumer internet investments with Technology Crossover Ventures, a $10Bn venture capital fund. Prior to TCV, Matt began his career in the Media & Telecom Investment Banking Group at Morgan Stanley, focusing on M&A, IPO, and debt issuances for new media and telecom companies. Matt holds both a B.S. degree in Computer Science & Engineering and a B.S. in Management Science from MIT.
41:18 3/13/24
People Analytics and How to Get Started
www.CPOPLAYBOOK.comEpisode TranscriptAboutThis discussion shares the critical importance of establishing solid data foundations for effective people analytics. Guest speaker, Richard Rosenow VP, People Analytics Strategy at OneModel, emphasizes the need for organizations to prioritize data governance, structure, and quality to unlock valuable insights that can enhance various areas such as recruitment, retention, and diversity. Richard explains that building people analytics on shaky data foundations is akin to building on sand, stressing the necessity of confidence in data before diving into deeper analytics. They highlight common mistakes organizations make in data architecture, including overlooking the unique challenges of HR data, underestimating the importance of time sequencing, and neglecting regulatory considerations.*Richard RosenowRichard Rosenow is a recognized leader in HR technology, named one of the 2023 Top 100 HR Tech Influencers by HRexecutive.com. With a background in HR and People Analytics at Facebook, Uber, Nike, and Argo AI, he now applies his expertise at One Model as the Vice President of People Analytics Strategy.A respected figure in the people analytics community, Richard shares his knowledge and insights on LinkedIn. He guides those new to the field, discusses ethical considerations and new regulations, and helps professionals understand the data foundations that are needed to power modern people analytics. His practical approach influences the way companies leverage data to make workforce decisions.*All media inquiries: media@cpoplaybook.com
27:31 3/6/24
Leadership in the Era of ChatGPT and Sustainability
www.CPOPLAYBOOK.comEpisode TranscriptAboutDr. Dieter Veldsman, Chief HR Scientist at the Academy to Innovate HR, sheds light into the impact of ChatGPT, sustainability, and macroeconomic factors on the evolution of leadership in the modern era. Dr. Veldsman discusses the necessity for intentional skill development among leaders to meet evolving business needs, emphasizing the importance of up-skilling, acknowledging the need for a holistic skill set, and fostering a culture of continuous learning and exposure to diverse business functions. Furthermore, he highlights the critical role of technology, particularly AI, in reshaping HR practices and enabling personalized employee experiences.*Dr. Dieter VeldsmanDr. Dieter Veldsman is a distinguished figure in organizational psychology, with a 15-year track record in Strategic HR, Organizational Design, and Development. His career spans vital roles like Group Chief Human Resource Officer and Principal Consultant, influencing organizations across EMEA, APAC, and LATAM.His exceptional contributions to the HR field have been recognized with prestigious accolades, including the 'Chief HR Officer of the Year' award by CHRO SA Society in 2021 and the 'Practitioner of the Year Award' by the Society for Industrial Psychology South Africa in 2018. A prominent speaker at global conferences, Dr. Veldsman explores HR, The Future of Work, and Organizational Development with insightful clarity.He hosts "The HR Dialogues," videocast to share stories from leading HR professionals across the globe. Dr. Veldsman's commitment to knowledge-sharing extends to academia, where he enriches minds as a guest lecturer and contributes thought-provoking articles, book chapters, and mainstream publications.At the Academy to Innovate HR (AIHR), he is the Chief HR Scientist, committed to up-skilling 100,000 HR professionals by 2025. Leading a community of over 15,000 students across 140 countries, Dr. Veldsman is pivotal in evolving HR practices for the future.*All media inquiries: media@cpoplaybook.com
44:21 2/28/24
Set Effective OKRs with ChatGPT
www.CPOPLAYBOOK.comEpisode TranscriptAboutHost Felicia Shakiba collaborates with Enrique Rubio, founder of Hacking HR, to demonstrate the power of ChatGPT in designing Objectives and Key Results (OKRs). Throughout the episode, the collaborative partnership between ChatGPT and human expertise is emphasized as crucial for refining AI-generated insights to fit specific organizational needs. By querying ChatGPT in real-time for insights on HR strategy priorities and discussing the implications within the context of a hypothetical scenario involving ABC Enterprises' growth goals, listeners gain actionable insights on leveraging AI to drive organizational growth effectively.*Enrique RubioEnrique is a passionate advocate for Human Resources, People Operations, Technology, and Innovation. With a background in Electronic Engineering and an Executive Master's in Public Administration focused on HR, he brings over 20 years of experience in the HR and tech industries.Enrique holds certifications in Design Thinking, Scrum Master, and PMP, reflecting his dedication to professional development. As the founder of Hacking HR, a global community of HR leaders and practitioners, he is deeply engaged in exploring the digitization of the workplace and the intersection of technology and HR in shaping the future of work.*All media inquiries: media@cpoplaybook.com
21:22 2/21/24
Becoming the Boss of Business Intelligence at Valentino
www.CPOPLAYBOOK.comEpisode TranscriptAboutAlessandro Patruno, Head of Business Intelligence and Planning Transformation at global luxury brand Valentino, discusses his journey from individual contributor to manager. He shares insights on overcoming challenges such as managing diverse teams and building trust, emphasizing the importance of soft skills like teamwork and communication in effective leadership. Alessandro's experience offers valuable advice for aspiring leaders in technical environments, making this episode essential listening for those navigating their own managerial journey.*Alessandro PatrunoA proud graduate of Bocconi University in Milan, Alessandro started his career in 2009 as a Business Analyst at Levi Strauss & Co. and then at Brooks Brothers, engaged in Merchandising, Retail, Wholesale and Planning topics.Afterwards, he worked in the renowned Milanese luxury gastronomy Peck as an International Business Manager, with the goal of nurturing his commercial skills in addition to the analytical ones.Lastly, he joined Valentino in 2015, where he held progressively responsible positions, ultimately assuming the role of Head of Business Intelligence and Planning Transformation Initiatives.*All media inquiries: media@cpoplaybook.com
28:13 2/14/24
Harvard Business Publishing Career Path Design Journey
www.CPOPLAYBOOK.comEpisode TranscriptAboutIn this episode, Angela Cheng-Cimini, SVP of Talent & CHRO at Harvard Business Publishing, reveals the organization's career path design journey. From leveraging data insights to fostering collaboration, Angela shares key strategies behind implementing an impactful career framework. Learn how this initiative led to doubled internal mobility rates and heightened employee engagement. Tune in for valuable insights into effective career development strategies.*Angela Cheng-CiminiAngela joined Harvard Business Publishing as Senior Vice President, Talent & Chief Human Resources Officer in 2021, spearheading efforts to develop a talent roadmap that supports the business strategy and create a deeply engaged and diverse workforce.Angela brings 30 years of both generalist and specialist Human Resources experience, having worked across consumer product goods, professional services, and high-tech as well as nonprofits. She has shepherded businesses through start-up, growth, and maturity with key responsibility for helping organizations identify and build the necessary organizational capabilities.Previously Angela was at ClearMotion, Inc. an automotive technology startup where she evolved the HR function from administrative to strategic. She also served as the Global Head of Human Resources for Crabtree & Evelyn, leading an international team spanning four continents and prepared the brick-and-mortar business to go completely digital.Angela sits on the Alumni Board of Directors for Cornell University; serves as an HR Venture Adviser for SemperVirens, an early-stage venture fund that invests in technology transforming healthcare, work, and financial wellness; and is Board Director for the T. Howard Foundation, a mission-driven organization dedicated to increasing diversity in the media industry.*All media inquiries: media@cpoplaybook.com
21:24 2/7/24
Well-being and Company Culture
www.CPOPLAYBOOK.comEpisode TranscriptAboutTop US career advisor, Laurie Ruettimann, shares her inspiring journey from burnout to success, urging listeners to prioritize well-being and embrace self-leadership for professional excellence. We discuss her insights on challenging traditional corporate practices, redefining work-life balance, and the transformative impact of pursuing hobbies outside of work. Laurie's wisdom provides actionable strategies for fostering a positive work environment.*Laurie RuettimannLaurie Ruettimann, a distinguished consultant and author with over two decades in leadership and HR, began as an HR leader before evolving into an influential writer and speaker. Recognized by CNN in 2009 as a top US career adviser, her insights have appeared on platforms like NPR, The New Yorker, and The Wall Street Journal.Globally renowned for her keynote addresses on leadership and technology in the workplace, her best-selling book, “Betting On You,” delves into modern HR dynamics. Laurie also shapes future leaders through LinkedIn Learning and sparks discussions on her podcast, Punk Rock HR. She’s a steadfast advocate for enhanced workplace experiences.Her forthcoming book is Corporate Drinker, based on stories and a podcast of the same name. She lives with her husband and cats in Raleigh, North Carolina.*All media inquiries: media@cpoplaybook.com
25:58 1/31/24
ChatGPT and the Chief AI Officer
www.CPOPLAYBOOK.comEpisode TranscriptAboutExplore the challenges and opportunities of AI adoption in organizations, highlighting the evolving role of Chief AI Officers. Matt Lewis, Global Chief Artificial and Augmented Intelligence Officer at Inizio Medical, shares insights into his role, emphasizing AI's role in enhancing human decision-making in the realm of Life Sciences.The episode digs into practical approaches such as pilot projects, competency development, and the importance of soft skills in successfully integrating AI, including tools like ChatGPT, into work processes.*Matt LewisMatt leads the Augmented Intelligence function across Inizio Medical. With 25 years of life sciences experience, Matt specializes in partnering with key stakeholders to speed time to decision leveraging artificial intelligence, advanced analytics, digital innovation and bespoke consultancy. He has deep expertise in oncology/hematology, neuropsychiatry and rare disorders and has contributed to the launch of over 60 treatments globally.Matt Co-Chairs the AI Task Force at the International Society for Medical Publication Professionals, where he oversaw the development and publication of the global roadmap and call to action on Artificial Intelligence, published on November 1st.He co-authored the Declarative Statement on Artificial Intelligence for the Healthcare Communications Association, published in early October, was the featured speaker in 2023 for the Medical Affairs Professional Society Executive Consortium, on Augmented Intelligence, and helped to architect its Generative AI White Paper, published on September 28.Matt is a founding Board Member of the Society for Artificial Intelligence and Health, and is the Executive Lead for Inizio Medical’s Business Employee Resource Group on Mental Health and Wellbeing.*All media inquiries: media@cpoplaybook.com
25:42 1/24/24
Bridging the CEO & Chief People Officer Relationship
www.CPOPLAYBOOK.comEpisode TranscriptAboutAlex Seiler, Former Chief People Officer, shares crucial insights on how CEOs and CPOs can collaborate successfully. He highlights the significance of understanding each other's working styles and building trust for a productive leadership dynamic. The discussion extends to compensation challenges for Chief People Officers, exploring factors behind pay gaps and providing strategies for achieving fair compensation. Gain expert advice on cultivating effective relationships between CEOs and Chief People Officers.*Alex SeilerAlex Seiler is a global people leader with over 15 years of experience transforming people functions and putting talent first at companies such as WeWork, Blue Shield of CA, NBCUniversal, Time Inc., and Citi. He most recently served as Chief People Officer at GHJ, overseeing People, Workplace Experience and Internal Communications.Under his leadership, GHJ recently won the Transform Award for “People Activator: Employee Experience of the Year”. He also acts as a strategic advisor to three People tech start-ups, ChangeEngine, Kindred Minds and When Insurance. Alex is a champion for diversity, equity and inclusion, as well as a mental health advocate and has been recognized as a thought leader throughout his career.He speaks at numerous conferences, has written and been featured in articles, a book (Hiring for Diversity) and various podcasts.*All media inquiries: media@cpoplaybook.com
22:55 1/17/24
Creativity with Cirque du Soleil Executive Daniel Lamarre
www.CPOPLAYBOOK.comEpisode TranscriptAboutDaniel Lamarre, the Executive Vice-Chairman of the Board at Cirque du Soleil, and host Felicia Shakiba, explore the pivotal role of creativity within organizations, discussing the delicate balance between creativity and commercial success, and the imperative nature of embracing risk and learning from failures. Lamarre emphasizes the need to nurture creativity at every level of an organization, using clear mandates, openness to novel ideas, and celebrating both successes and failures as fundamental elements for sustained innovation and growth.*Daniel LamarreAs Executive Vice-Chairman of the Board, Daniel Lamarre is in charge of strengthening key partnerships and driving new growth projects for Cirque du Soleil Entertainment Group. For the last two decades, as President and Chief Executive Officer of Cirque du Soleil, Daniel Lamarre was in charge of strategy at both the business development and operations levels.He also led the rebirth of Cirque du Soleil in 2021 and saw to the organization’s financial sustainability and the perpetuation of its culture and values. Maintaining the fine balance between the company’s overall strategy, stability, and financial growth, and the integrity of its culture and corporate values, Daniel spearheaded the company’s transformation into the global live entertainment leader it is today.*All media inquiries: media@cpoplaybook.com
25:02 1/10/24
Performance Management and Organizational Culture
www.CPOPLAYBOOK.comEpisode TranscriptAboutIn this unique episode, Felicia Shakiba, your host, shares an inspiring  journey. Discover how she pioneered the Four Pillars of Performance Management, revealing insights into her innovative approach. She unfolds the story behind these transformative pillars, providing a unique perspective on their ability to drive organizational culture.*Felicia ShakibaFelicia Shakiba is the Founder, Podcast Host, and Fractional Chief People Officer at CPO PLAYBOOK Consultancy and serves on the Advisory Board for Y-Combinator company, Paragon One. She is also the former Global Head of Performance Management of the $12B multinational advertising and PR technology giant, WPP. She has led several international HR teams for clients in industries such as fintech, biotech, ad tech, and more. She has nearly 20 years of experience in people strategy and has impacted over 130,000 employees in her career.Shakiba earned a master's degree in Industrial-Organizational Psychology and pursues ongoing education at Stanford University Graduate School of Business (GSB).*All media inquiries: media@cpoplaybook.com
28:20 1/3/24
Best Leadership Insights 2023 (Part 2)
www.CPOPLAYBOOK.comEpisode TranscriptAboutWelcome to the sequel of the CPO PLAYBOOK Holiday Special. Here, we're joined by an exceptional lineup of leaders and experts shaping the future of HR and leadership. Dr. Daisy Grewal, Senior Manager at Intuit, digs into cutting-edge people analytics; Jon Stross, co-founder of Greenhouse, shares insights on talent acquisition and the future of AI; Brad Williams, from Northwestern Mutual, discusses strategies for leadership buy in; Matt Abrahams, a Stanford lecturer, focuses on impactful communication, while Matteo Turi, Chairman of Letoon Holding, offers a global leadership perspective; Marc Effron, President of The Talent Strategy Group, outlines high-impact talent strategies, and Chandler Bondan, CPO at BuzzFeed, wraps up with insights into fostering inclusive workplace cultures. Join us for a condensed yet enriching discussion, where these experts provide a roadmap for navigating the complexities of modern leadership practices.*Dr. Daisy GrewalA seasoned social psychologist, currently holds the position of Senior Manager, People Analytics & Research Partners at Intuit. Prior to this, she served as the Director of Evaluation at Stanford University.Jon StrossVisionary and co-founder of GreenhouseBrad WilliamsHead of HR Technology and People Analytics at Northwestern Mutual, a Fortune 100 company with nearly 9,000 employees.Matt AbrahamsAs a Lecturer in Organizational Behavior at Stanford University’s Graduate School of Business, he has helped countless presenters improve and hone their communication, including some who have delivered IPO road shows as well as TED, World Economic Forum, and Nobel Prize presentations. His online talks garner millions of views and he hosts the popular, award winning podcast Think Fast, Talk Smart: The PodcastMatteo TuriMatteo is an accomplished CFO, Board Director, and Entrepreneur, with a 28-year journey across clean technologies, water, infrastructures, medical technology/SaaS, telecom, retail banking, recruitment and renewable energy sectors.Marc EffronMarc founded and leads The Talent Strategy Group and created and publishes TalentQ magazine. He co-authored the Harvard Business Review Publishing best-seller One Page Talent Management and 8 Steps to High Performance.Chandler BondanAs BuzzFeed, Inc.'s Chief People Officer, Chandler manages a diverse People Team across the organization, and oversees all strategic initiatives related to organizational planning, talent acquisition, learning and development, performance management, compensation and benefits, labor relations, and diversity, equity, and inclusion.*Be a guest on the showAll media inquiries: media@cpoplaybook.com
41:29 12/27/23
Best Leadership Insights 2023 (Part 1)
www.CPOPLAYBOOK.comEpisode TranscriptAboutJoin us for leadership and thought-provoking insights' on the CPO PLAYBOOK podcast. In this episode, we reflect on the most impactful moments from engaging conversations with top HR leaders, influential thinkers, and accomplished executives. From exploring the dynamic role of Chief People Officers to advocating for Diversity, Equity, and Inclusion (DEI), our guests, including luminaries like Colleen McCreary from Credit Karma, Dr. Todd Kashdan from George Mason University, Ann Le Cam of Walt Disney, Stephan Le Cam, President of Logoden Advising, share invaluable wisdom, and Hugo Veiga and Diego Machado from AKQA.*Colleen McCrearyColleen McCreary, the latest addition to Ribbit Capital's team, brings a wealth of experience as the former Chief People Officer of Credit Karma. With a remarkable career spanning over 15 years, Colleen has held executive positions in renowned tech companies like Microsoft and Zynga, where she played pivotal roles in their growth and success.Todd KashdanAwarded the 2013 Distinguished Early Career Researcher Award by the American Psychological Association, Todd Kashdan is among the world’s top experts on the psychology of well-being, psychological strengths, mental agility, and social relationships. His research has been featured in hundreds of media outlets, including multiple articles in Harvard Business Review, The New York Times, Fast Company, and Forbes.Ann LeCamCurrently, Ann is an Executive Fellow at the Harvard Business School (HBS), focused on designing experimental and interactive learning programs to better prepare leaders for the complexity and speed of the digital era and to instill the right mindsets and behaviors to thrive in the current business world. Currently Ann also serves as Wētā Digital's SVP, Global Talent and Animation Production. Prior to this, Ann was the SVP of Production, Talent and Studio Planning at Walt Disney Animation Studios in Los Angeles.Stephan LeCamStephan is an entrepreneur. Following a 20 year career in investment banking, he incorporated Logoden International Advising with the goal of providing structuring solutions for Infrastructure and Mining related projects, as well as servicing Governments, Agencies and Financial Investment Companies across various regions of the globe. Stéphan is a graduate of ISG Business school in France and Harvard University Management Development Program.*Be a guest on the showAll media inquiries: media@cpoplaybook.com
21:07 12/20/23
Work Burnout in Human Resources
www.CPOPLAYBOOK.comEpisode TranscriptAboutJulie Turney, Founder & CEO of HR at Heart Consulting, sheds light on the critical aspects of HR burnout, legal risks, and ethical frameworks within organizational settings. We discuss the crucial realm of HR burnout, legal risks, and ethical frameworks within organizations. Discover how neglecting dedicated HR support can lead to significant ramifications, as highlighted by recent legal cases and global studies showing 98% of HR professionals experiencing burnout.Julie TurneyJulie Turney is a seasoned HR professional with over 15 years of experience in human resources. Her journey into HR began with a personal mission to transform workplaces into havens where employees can grow and thrive. This mission was fueled by a negative experience she encountered as an employee. Her belief is that leaders should wear multiple hats as coaches, guides, and mentors. Leaders should create psychologically safe spaces where employees can thrive and flourish, not just survive.Julie has made it her mission to share the techniques and skills that have shaped her career and empowered her to be the exemplary leader she is today. In 2020, Julie launched HRatHeart Consulting, to support HR professionals struggling with burnout, compassion fatigue, workplace trauma and loneliness in navigating their HR careers. She helps them transition from burnout to brilliance.Julie's commitment to the HR profession extends to her role as an author, where she penned her enlightening book "Confessions of an HR Pro: Stories of Defeat and Triumph." She also hosts her HR Podcast show, HR Sound Off, offering invaluable insights and interviews with industry experts. Her influence doesn't stop there; she takes the stage as a TEDx speaker captivating audiences with her wisdom and experiences. Beyond these accomplishments, Julie is the host of DisruptHR events in Barbados, Trinidad, and Jamaica, further cementing her reputation as a trailblazer in the HR field.Her multifaceted approach to improving people's experiences in the workplace has earned her a well-deserved place as a prominent figure in the world of HR, inspiring positive change and progress wherever her journey takes her.*Be a guest on the showAll media inquiries: media@cpoplaybook.com
28:57 12/13/23
Build Trust from the Courtroom to the Boardroom
www.CPOPLAYBOOK.comEpisode TranscriptAboutA Watson Wyatt study highlighted by Forbes, reveals that high-trust enterprises outperform their low-trust counterparts by an astonishing 286% in total return to shareholders. Building trust within your organization is no easy feat, and we delve into the challenges leaders and executives face in navigating complex interpersonal dynamics. Discover the formula for building trust and dive into the transformative impact trust delivers in order to become a master of persuasion.*Juliet HuckBlazing a trail in the uncharted territory of Persuasive Communications for 25 years, Juliet Huck has been retained by some of the nation’s most prestigious organizations, corporations and law firms. She has assisted in moving billion-dollar projects forward and securing billions of dollars in decisions through her proven process. From the Enron Litigation to a billion-dollar Exxon project she has been involved in the strategic development and visual communications for some of the corporate world’s largest projects to date as well as the nation’s top high profile and high-dollar exposure litigation in the country.*Be a guest on the showAll media inquiries: media@cpoplaybook.com
23:44 12/6/23
International Downsizing
www.CPOPLAYBOOK.comEpisode TranscriptAboutLiu Liu, Strategic Leader for Environmental and Economic Sustainability at Tearfund, engages in a conversation around the complexities of international downsizing, examining the unique challenges and dynamics that emerge when implementing changes across diverse cultures and countries. From managing varying levels of engagement to tailoring approaches for different cultural backgrounds, the episode offers practical strategies for leaders navigating global changes.*Liu LiuLiu Liu is the Strategic Leader for Environmental & Economic Sustainability for Tearfund. He has decades of experience as a Cross-Cultural Intelligence Coach who specializes in helping international organizations and businesses to improve communications and cooperation among staff for better individual and team performance. He coaches managers and leaders working in a cross-cultural context to build trust, communicate effectively, and deliver results.As a senior manager in an international relief and development organization, he has worked with people in over 30 countries over his two-decades-long career. He uses a coaching approach to manage cross-country teams and complex programs to deliver results and impacts.Liu Liu is an Associated Certified Coach(ACC), a  member of the International Coaching Federation (ICF), and an Executive Contributor to Brainz Magazine.He is a Board member of an international charity called Care For Children placing orphaned children into family care.He holds a BA(Hon) in International Studies and an MSc in Development Management.*Be a guest on the showAll media inquiries: media@cpoplaybook.com
26:25 11/29/23
Leadership Skills in Mergers and Acquisitions
www.CPOPLAYBOOK.comEpisode TranscriptAboutIn this episode, Felicia Shakiba engages in a riveting conversation with Matteo Turi, Chairman and Founder of Letoon Holdings. Together, they unveil the blueprint of a high-performing executive leadership team within the realm of mergers and acquisitions. The episode highlights the critical role of diverse leadership attitudes, effective communication, and a transformative approach to organizational culture.*Matteo TuriMatteo is an accomplished CFO, Board Director, and Entrepreneur, with a 28-year journey across clean technologies, water, infrastructures, medical technology/SaaS, telecom, retail banking, recruitment and renewable energy sectors. His expansive portfolio spans PLCs, SMEs,and startups, marked by expertise in M&A, capital raising, and crisis management. With fluency in French, Italian, and Spanish, Matteo’s global outlook enriches his strategic acumen.Matteo has strong experience of successful capital raising, for both for small and large businesses, from sources of Equity and Debt, having raised over £240m, raising amounts between £5m to £200m, including £5m of private venture debt.As CEO and founder, Matteo steered a valuation leap from £10m to £140m in the Biotech/Circular Economy sector, showcasing his visionary leadership. His expertise extended to exhibiting strong Boardroom and Influencing Skills, enabling collaboration and effective decision-making.*Be a guest on the showAll media inquiries: media@cpoplaybook.com
25:50 11/22/23