Ah, technology. To quote Steve Jobs, arguably the most famous disruptor of our time, "we have no idea how far it's going to go". Whether you're the savviest techy around or a complete tech-dummy or somewhere in between, join Carla Santos, a journalist eager to learn more about tech-related matters, and Christopher Rossa, who continuously seeks to demystify technology, during their monthly conversations with specialists from different industries, who share their knowledge on hot topics such as cybersecurity, cloud, and artificial intelligence. The matters revolve around technology developments and the business challenges linked to them, with interesting reflections on how far we've come and how far we just might go. TechTalk is technology made simple, over a cup of coffee.
In this episode of TechTalk, we explore citizen experience from two perspectives. Marion Massot, Senior UX Designer at PwC Luxembourg’s Experience Center, explains what citizen experience entails and why it’s essential for Luxembourg’s future. Meanwhile, Björn Rohles, Training Manager in User Experience at the Digital Learning Hub Luxembourg, reveals how UX training and a human-centred approach at the Digital Learning Hub are bridging the digital skills gap and empowering citizens. Together, they discuss the challenges, opportunities, and transformative potential of public services in the digital age.
12/16/24 • 36:50
Tired of filling out endless online forms or submitting the same documents across different public entities? Well, whether you’re starting a business, moving, registering a vehicle, studying, or working abroad, these processes could be much simpler thanks to the Once-Only Principle. In this episode of TechTalk, we dive into this topic with Jacques-Félix Wirtz, Director in Government and Public Sector, and Xavier Lisoir, Managing Director in Digital Transformation, at PwC Luxembourg. Together, we explore the opportunities and challenges of implementing the Once-Only Principle, its role in digital transformation, and its impact on the future of Luxembourg’s public administration.
11/27/24 • 39:42
In the first episode of our new TechTalk season, which focuses on the public sector, we discuss how generative AI (GenAI) is being applied in Luxembourg, its current and future uses, the challenges and opportunities ahead, and what this means for the workforce of tomorrow. Our guests are Inès Baer, Head of Data, Statistics, and Labour Market Studies at ADEM, Luxembourg’s National Employment Agency, and David Bernard, Manager in Industry & Public Sector Advisory at PwC Luxembourg.
10/28/24 • 28:19
In this special episode of TechTalk, we speak with Bernard de Villepin, Manager in the Data Strategy & Data Management team at PwC Luxembourg, about the critical role of data in modern organisations. We discuss the challenges of achieving a data-driven environment, emphasising the need for clean, high-quality data, strong data governance, and effective data management. Bernard also shares insights on the impact of emerging technologies like AI and machine learning, and the importance of fostering data literacy to ensure all employees can understand and use data responsibly.
9/30/24 • 36:14
Accurate and timely payroll processes, along with flawless payroll management, are crucial for a positive payroll experience. This, in turn, enhances employee trust in the business, job satisfaction, and engagement. In this episode of TechTalk’s HR Tech season, we delve into the challenges payroll professionals are facing and how technology can help them with our guests Jo Kippers, Director at EPI-USE, and Emeline Barbenchon, Director in the People, Experience & Change department at PwC Luxembourg.
7/22/24 • 25:47
Human Resources (HR) Analytics empowers organisations to make data-driven decisions that can greatly improve their HR functions, from recruitment and retention to employee engagement and performance. In this episode of TechTalk, we delve into HR Analytics with our guests George Giannoulis, European Expert in HR IT Systems and HR Data Management at FANUC Europe, and Niklas Johansson, Manager in the People, Experience & Change team at PwC Luxembourg.
6/24/24 • 21:48
In the first episode of TechTalk’s Human Resources Technology season, we shine a light on employee engagement and how organisations are using technology to enhance it. Our guests are Deborah Kuness, Principle Business Psychologist at Workday Peakon Employee Voice, and Emeline Barbenchon, Director in the People, Experience & Change department at PwC Luxembourg.
5/14/24 • 32:10
In this episode of TechTalk, we explore how organisations are gearing up for the Data Act and the Artificial Intelligence (AI) Act, which are part of the European Union’s Digital Strategy and set clear guidelines for fair data access and ethical AI use across the Union. More precisely, we discuss the operational shifts required, the potential hurdles in compliance, and the strategies to overcome them, among others. Our guests are Dr. Jan-Peter Ohrtmann, Partner at PwC Legal Germany and the Global Privacy & Cyber Legal Network Lead, and Dr. Saharnaz Dilmaghani, Artificial Intelligence & Data Science Senior Associate at PwC Luxembourg.
4/8/24 • 39:29
To mark International Women’s Day, we invited two remarkable women who, as members of Girls in Tech Luxembourg, are helping other women to shape their voice in the typically male-dominated tech field: Vasiliki Moschou, IT Business Analyst at Arcelor Mittal & Co-Managing Director of Girls in Tech Luxembourg, and Yoliana Bayona, Director in Technology Advisory at PwC Luxembourg and Business Development & Partnerships Manager in Girls in Tech Luxembourg. In this episode, Vasiliki and Yoliana share their journeys in the tech industry, the challenges and opportunities they have faced as women in tech, and the mission and impact of Girls in Tech Luxembourg.
3/11/24 • 37:59
In this episode of TechTalk, the first of our Technology & Regulation season, we talk about how organisations, particularly service providers such as Microsoft, are preparing for the Digital Operational Resilience Act (DORA), the challenges that come with enhancing digital resilience as well as client expectations and needs. Tom Deprins, Director in Global Financial Services Compliance at Microsoft and Xiaoyi Fang, Senior Manager in Regulatory & Compliance Advisory Services at PwC Luxembourg, join us to share their insights into navigating the landscape of digital resilience.
2/27/24 • 39:19
In this episode of TechTalk, we explore how Enterprise Architecture ensures technology investments align with business goals, creating a cohesive and agile structure for growth and innovation. Our guests are Ravi Jhawar, Director in Enterprise Architecture and Vincent Gauché, Managing Director in Emerging Technology, from PwC Luxembourg.
1/22/24 • 40:06
2023, what a year it has been for technology! In this episode, Carla and Christopher, your co-hosts, talk about what shook the tech world in 2023, from Elon Musk's rebranding of Twitter to the transformative impact of AI. They also shed light on the evolution of work trends, and share their views on the important people side of tech and what they are excited about in 2024.
12/19/23 • 33:09
What if you could create your own ChatGPT without coding? Thanks to low-code and no-code development platforms, this is possible. They enable people, who have little to no knowledge of coding or have no time for it, to create their own applications. And that’s how the citizen developer is born. Together with Davy De Roeck, a Senior Technical Specialist in Business Applications and Low-Code at Microsoft Benelux, and Xavier Lisoir, Managing Director in Emerging Technology at PwC Luxembourg, we discuss the emergence and evolution of low-code, its capabilities and limitations, and the impact of emerging technologies like ChatGPT and Bing Chat.
11/30/23 • 40:53
In the first episode of TechTalk’s season on Tech Trends for 2024, we dive into the evolution of the IT organisation’s role, operating models and positioning towards the business, and the factors driving this transformation. Our guests Krzysztof Jaros-Kraszewski and Adam Tymofiejewicz, Technology Strategy Directors at PwC Luxembourg, share some best practices as well.
10/24/23 • 27:09
In this special episode of TechTalk, we deep dive into fighting financial crime, its challenges, the financial risks in fintech, and the red flags to be aware of regarding legal and compliance matters. To help us understand this complex matter, we welcome Pav Gill, a lawyer who is probably best known as the Wirecard’s whistleblower, and Michael Weis, Forensics and Anti-Financial Crime Leader at PwC Luxembourg.
9/11/23 • 37:13
In the last episode of TechTalk’s Data & AI season, we deep dive into the potential ethical concerns and risks associated with the use of AI, including generative AI, and how organisations can use these tools responsibly. We also discuss the European Union AI Act, the first EU regulatory framework for AI proposed by the European Commission in April 2021. We are joined by Saharnaz Dilmaghani, Senior Associate from the Data Analytics and AI team and an AI specialist, and Vojtech Volf, Manager and specialist in ICT Regulatory and Compliance, from PwC Luxembourg.
8/7/23 • 37:42
In this episode of our ICT Spring Special season on Tech for Sustainability, we speak with Dave Coplin, Chief Envisioning Officer at The Envisioners, about what sustainability means to him, his views on how technology impacts the sustainable future of the world, what The Envisioners is doing to contribute to that future, and more.
7/24/23 • 23:45
In this episode of our ICT Spring special season on Tech for Sustainability, we speak with Lily Wang, Partner at Expon Capital, about what sustainability means to her, her views on how technology impacts the sustainable future of the world, and what Expon Capital is doing to contribute to that future, and more.
7/24/23 • 14:19
In this episode of our ICT Spring Special season on Tech for Sustainability, we speak with Hao Wang, Chief Operations Officer at MetaBank, about what sustainability means to him, his views on how technology impacts the sustainable future of the world, and what MetaBank is doing to contribute to that future, and more.
7/17/23 • 13:36
We were at the ICT Spring 2023 to record a whole season of TechTalk about Tech for Sustainability. ICT Spring is one of the top tech conferences in Europe where business decision-makers, innovation managers, startups, researchers and venture capitalists get to network and exchange knowledge. In this episode, we speak with Jean-Paul Lorrain, Head of environment, CO2 and CAPEX at ArcelorMittal, about what sustainability means to him, his views on how technology impacts the sustainable future of the world, and what ArcelorMittal is doing to contribute to that future, and more.
7/17/23 • 14:54
In this episode of TechTalk, we explore the results of the third edition of the “Use of Data Analytics and AI in Luxembourg” survey, with Andreas Braun, Director of Artificial Intelligence & Data Science at PwC Luxembourg. He tells us how organisations in Luxembourg are considering AI technologies in their strategy, including generative AI, what AI tools they use and why, and how much they know about the European AI Act, among other things.
7/10/23 • 32:40
Are you familiar with the technologies that underpin Generative AI? They are called Large Language Models (LLMs) and can generate human-like text on a seemingly limitless number of matters in almost any language. In this episode of TechTalk, Krishna Vadakattu, Responsible for the Artificial Intelligence and Machine Learning roadmap at Dataiku, explains what these models are, how they are developed, and how they work. He also shares some use cases for LLMs and how to use them in an enterprise context.
6/19/23 • 37:16
Artificial Intelligence is a fascinating field that doesn’t cease to evolve and amaze us. That’s why we couldn’t shy away from having one season dedicated to it. And we start big with an episode on Generative AI. For this episode, we invited Christoph Schommer, Professor of Artificial Intelligence at the University of Luxembourg, and Aida Nazari, Founder and Chief Operating Officer of LuxAI, to talk about how businesses can use it to innovate, the concerns around it, the upcoming new developments in the field, and much more.
5/30/23 • 30:20
In this episode of TechTalk, the last of our Cloud Season, we welcome once more Quentin Bechoux, Cloud transformation Manager at PwC Luxembourg, but also Gaetan Claeys, who works as Public Sector Account Manager at Amazon Web Services in Belgium. We talk about the AWS commitments on sustainability, the key aspects organisations should consider for their IT Cloud transformation project, the most common concerns and drivers when migrating to the Cloud, and more.
4/18/23 • 37:11
How does the user experience, whether that’s customers or employees, fit into the cloud transformation journey so many organisations are going through? That’s the subject of this episode of TechTalk, the third of our Cloud season. Frantz Dorilas, Digital Transformation Senior Manager, and Quentin Bechoux, Cloud Transformation Manager at PwC Luxembourg, are our fantastic guests.
3/20/23 • 15:44
In this episode, we talk about cloud security with Quentin Bechoux, Cloud Transformation Manager, and Simon Petitjean, Cybersecurity Director, at PwC Luxembourg. More precisely, we dive into the European Cybersecurity Certification Scheme for Cloud Services (EUCS), how to manage the security aspect of the cloud adoption journey, and how to ensure the security of data in the public cloud.
2/27/23 • 17:03
We are kicking off a new season of TechTalk - the one on Cloud. In our first episode, we talk with Xiaoyi Fang, Regulatory and Compliance Manager, and Quentin Bechoux, Cloud Transformation Manager, about Cloud sovereignty and governance. They provide an overview of Cloud technologies today, and the relevant regulations that apply to it at EU level. We also discuss key challenges and opportunities of cloud adoption.
1/23/23 • 25:14
As the year draws to a close, we are taking a moment to reflect on it and to look ahead to 2023. In this “End of the Year” special episode, we talk about the major trends with Miquel Lladó, Professor of Strategic Management & Leadership, and advisor to CEOs and Executive Teams on Strategy Formulation & Implementation.
12/19/22 • 30:40
In this episode, we talk with Dr. Dalia Khader, CISO of the international division of Swiss Life, who shares her knowledge about the fascinating field of cryptography. Excited about this episode? So are we!
12/5/22 • 31:56
In this episode of TechTalk, Alexandre Dulaunoy, Head of Department of CIRCL - Computer Information Response Center Luxembourg, tells us about the importance of ICT infrastructure design, how current practices are unintentionally helping attackers and what should be done instead.
11/14/22 • 27:43
