Show cover of The Workplace Communication Podcast

The Workplace Communication Podcast

A podcast dedicated to leaders who want to elevate team performance by refining leadership communication skills. Join Lindsay Lapaquette, Workplace Communication Expert, as she interviews leading experts on topics related to leadership development, effective workplace communication and personal development to help you unleash the full potential of both you and your team.

Tracks

#125 - Learn How Following The Roadmap to Building Inner Resilience Will Help You Grow with Mark Black
Marathons on their own are tough. But imagine running a marathon with someone else's heart and lungs. Mark Black is a living testament to the incredible power of resilience. Born with a congenital heart defect, Mark underwent life-saving open-heart surgery at just one day old. His journey of resilience began even before he took his first steps.    Against all odds, Mark not only survived but thrived, becoming the only man in history to complete a marathon with another person's heart and lungs. His remarkable story serves as a poignant reminder of the human spirit's capacity to triumph over adversity.    On this episode of The Workplace Communication Podcast, we’re talking with Mark Black, Speaker, Author, Coach at Resurgo Training Solutions Inc. about the roadmap to building inner resilience and its profound impact on personal and professional development. Mark's compelling narrative offers invaluable lessons on embracing adversity, fostering adaptability, and cultivating resilience in the face of life's trials.   Leadership tips you won’t want to miss:  🎙️ Embracing challenges as opportunities for growth 🎙️ Fostering adaptability by cultivating a growth mindset 🎙️ Recognizing the power of resilience in overcoming obstacles 🎙️ Cultivating a supportive work environment that nurtures resilience 🎙️ Empowering your team to embrace change and navigate adversity with resilience   Mark Black is a resilience expert, speaker, author, and coach. He is the only man in history to run a marathon using someone else's heart and lungs.    If you’re looking for inspiration to overcome life's challenges with determination, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/    For a full written transcript of the episode, please see the show notes at the link above.    Mark Black’s contact information: Website Book LinkedIn Facebook Instagram   Lindsay’s contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes
50:32 5/20/24
#124 - We Can No Longer Ignore the Corporate Culture "Elephant in the Room" with Watchen Nyanue Hampton
On this episode of The Workplace Communication Podcast, we’re talking with Watchen Nyanue Hampton, Founder & CEO at I Choose the Ladder, LLC about addressing the corporate culture "elephant in the room." Discover how to foster authentic dialogue, elevate accountability, and prioritize people over metrics to cultivate a healthier organizational environment.  Leadership tips you won’t want to miss:  Fostering a culture of open dialogue that transcends traditional boundaries Elevating accountability to foster a culture of responsibility Prioritizing the well-being of your team over metrics to promote a healthy workplace culture Actively listening to your team to uncover hidden insights and cultivate a culture of trust and transparency Watchen Nyanue Hampton is an expert talent management strategist, speaker, and facilitator who helps Fortune 500 companies keep their employees from quitting. If you’re looking to revolutionize your approach to corporate culture and leadership, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.   Listen to the episode here: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.  Watchen Nyanue Hampton’s contact information: Website LinkedIn Instagram Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes
41:16 4/29/24
#123 - Life, Resilience, & Doing the Hard Things with Ashley Farrar
Many times, we find ourselves on the wild roller coaster called life - navigating twists, turns, and unexpected loops along the way. We push through the chaos, driven by the need to prove our resilience and greatness, whatever the cost.  After all, isn't that what resilience is all about?  We scream, cry, laugh, and hold on tight, eagerly awaiting the moment when the ride comes to a peaceful stop, allowing us to finally catch our breath.  But what if there was another way? What if we could find strength in vulnerability? As a Certified Movement Professional and Owner of Inspired to Move, Ashley Farrar is the ultimate guru of finding both meaning and humour in life's absurdities. She brings a refreshing perspective to the table, reminding us that it’s okay to get down from that ride if it no longer brings us joy.  With her contagious energy and relatable anecdotes, Ashley shows us that resilience isn't about forcing ourselves to endure the chaos - it's about embracing the messy, beautiful journey of life with open arms. On this episode of The Workplace Communication Podcast, I chat with my younger sis, Ashley, about the hilarious mishaps and unexpected turns that shape our journey through life. From surviving bike accidents and brain injuries, to navigating the twists and turns of neurodiversity, Ashley's story is as relatable as it is inspiring. Get ready to laugh, learn, and maybe even snort with laughter as we uncover the secrets to resilience and finding joy in life's chaos. Embracing the balance between perseverance and self-compassion Fostering open communication and empathy to support team members facing adversity Cultivating a workplace culture that prioritizes holistic well-being and mental health Encouraging vulnerability and authenticity in leadership to inspire resilience among team members Encouraging your team to embrace imperfection and celebrate progress over perfection Leadership tips you won’t want to miss:  As a Certified Movement Professional, Ashley believes that movement should be enjoyable, that the mind and body are interrelated, and that all bodies are good bodies. She creates space in her classes for practicing self-compassion, increasing body awareness, and finding ease through movement. A neurodivergent mom of three, Ashley is passionate about challenging the status quo, loves to ski, read, and spend time in nature.  If you're seeking inspiration to overcome life's challenges and cultivate resilience in your personal and professional journey, then this episode is for you!  If you’ve enjoyed this episode, please be sure to subscribe and leave a review.   Listen to the episode: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.  Ashley’s contact information: Website Instagram  YouTube  Facebook Video of Ashley Farrar post-accident Lindsay’s contact information:  To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes
55:58 3/25/24
#122 - Authentic Leadership and Critical Communication Skills with Dan Owolabi
Whether or not we want to admit it, for many of us, leadership has been defined by authority and control. However, now is the time to step into the future of leadership – one where effective leadership is defined by embarking on a journey of self-discovery. One that enables you to connect deeply with yourself and your team, while also guiding others. According to Dan Owolabi, Founding Executive Director of Branches Worldwide, an authentic leader isn't someone who bosses others around, but rather someone who remains true to themselves while serving others in a similar capacity. With over two decades of leadership development experience across multiple continents, Dan brings a wealth of wisdom and practical insights to the table. On this episode of The Workplace Communication Podcast, Dan and I explore how to authenticity, cultivate effective communication, and leverage strategic transparency with your team members. It’s high time we ditch the rulebook and discover how being yourself can transform your leadership style and supercharge your team's success! Leadership tips you won’t want to miss: Engaging in active listening to foster better understanding and connection Embracing vulnerability as a strength to build trust and authenticity within your team Recognizing and valuing diverse perspectives to promote inclusivity and innovation Cultivating empathy to enhance communication and foster stronger relationships Leveraging strategic transparency with your team members Dan Owolabi is the Founding Executive Director of Branches Worldwide, a fast-growing non-profit dedicated to making long-term investments in high-impact Christian entrepreneurs around the world. With over 20 years of experience teaching leadership, Dan is a sought-after international keynote speaker, teaching pastor, and a member of the Global Leadership Summit teaching faculty. To date, Dan has worked with leaders in over twenty countries and four continents, helping them clarify their identity and leverage their influence to serve others.   Dan's latest book "Authentic Leadership", quickly became an Amazon #1 New Release. He holds a graduate degree from Ashland University centering on American Leadership and is completing a doctorate in Global Leadership from Fuller Theological Seminary. Dan is a teaching pastor at Grace Church in Wooster, Ohio where he lives with his wife & two daughters.  If you’re looking to enhance your leadership and communication skills while fostering a culture of authenticity, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Dan Owolabi’s contact information: Website Book LinkedIn Facebook Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
47:07 3/4/24
#121 - Why Better Conversations Make for Better Futures with Jason Doiron
Ever tallied up the number of meetings you’ve been in since you stepped into the workforce? How many of those have dragged on endlessly, achieving next to nothing? Amidst tight deadlines, conflicting priorities and endless emails, meetings can either facilitate progress or be a total soul sucking adventure. With over two decades of experience in nonprofit and community development, Jason Doiron is here to guide us through the chaos. Jason guides us as we uncover the secrets behind why effective communication is the key to untangling the mess and unlocking the potential of diverse teams. On this episode of The Workplace Communication Podcast, Jason Doiron, Cocreator at O Stratégies, talks to us about how to leverage your time and efficiency in meetings by consciously crafting meetings to serve the purpose you most need, at each different point in time. Say goodbye to wasted time, watch-checking, and doodling, and say hello to better conversations that will lead to innovation, clarity, and stronger team dynamics. Leadership tips you won’t want to miss: Designing meeting structures that align with desired outcomes Creating space for creativity and innovation in team meetings Balancing structured and organic conversation formats Leveraging diverse methodologies for idea generation and decision-making Jason has over 20 years of experience in the nonprofit and community development world. He focused his academic studies in language and communications studies at the Université de Moncton. He is a practitioner of Art of Hosting and Applied Improv and has held positions in many nonprofit organizations focused on youth, arts and culture, capacity building and social innovation.  His strong and adaptable skills as group facilitator helps him to guide groups in finding clarity, common purpose and work better together in meaningful ways, creating spaces for learning, innovation and co-creation. Jason is co-owner at O Stratégies, a consulting firm specializing in organizational strategy, leadership and social innovation. If you’re looking to harness the power of conversation to drive meaningful change and collaboration in your workplace, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Jason Doiron’s contact information: Website Instagram LinkedIn Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes  
54:18 2/20/24
#120 - Create More Peace, Productivity, and Profit in Your Workplace with Penny Tremblay
Are you ever spending your profits on resolving conflicts that could have been solved with just a thoughtful 5-minute conversation early on?   Mediating conflicts often results in the loss of team efficiency, alongside and a significant financial investment. The challenge of balancing peace, productivity, and profit in the workplace is real.   As a Workplace Relationships Expert, seasoned professional speaker and coach, Penny Tremblay, helps teams and individuals through workplace relationship complexities, not only addressing surface-level issues but also uncovering the root causes of conflicts. This approach fosters an environment where communication flows effortlessly, creating a path to sustainable workplace harmony.   On this episode of The Workplace Communication Podcast, Penny shares elements of her Sandbox System, so you can unlock the secrets to a workplace where peace, productivity and profit can coexist harmoniously.   Leadership tips you won’t want to miss:   ️ Cultivating a workplace where open communication is key to building a positive atmosphere ️ Resolving conflicts promptly by addressing issues head-on ️ Actively listening to your team to foster a culture of empathy and collaboration ️ Recognizing the power of empowerment in the workplace ️ Embracing diversity to nurture an inclusive work environment   Penny Tremblay is the founder of Tremblay Leadership Center and the Workplace Sandbox System™. Organizations save millions of dollars by helping their teams manage conflict from the inside out. Harvard training and years of experience bring fresh concepts and stories to inspire productivity and peace in the workplace sandbox.   If you're looking to create a workplace where peace, productivity, and profit coexist seamlessly, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.     Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.   Penny Tremblay’s contact information:   Website Book LinkedIn YouTube Facebook Instagram   Lindsay’s contact information:   To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
46:44 2/5/24
#119 - Let's Put the "Human" Back in Human Resources with Mark Mears
  In a world where work often feels like a routine, Mark Mears, Founder & Chief Growth Officer at LEAF Growth Ventures brings a refreshing perspective. One that focuses on the transformative power of LOVE in leadership – learning to listen, observe, value and empower.   On this episode of The Workplace Communication Podcast, Mark brings his extensive background in conscious capitalism and purposeful growth to reshape how leaders can create meaningful and fulfilling environments.    Join us as we discuss how to reimagine the workplace together - Let's reimagine the workplace together – where purpose meets productivity and leadership is all about love.   Leadership tips you won’t want to miss:   ️Fostering a workplace culture that values individuality and diversity ️Actively listening to your team's needs to create a more engaged workforce ️Recognizing the whole person – not just the employee – to build genuine connections and relationships ️Cultivating a leadership style centered around LOVE – Listen, Observe, Value, and Empower   Mark A. Mears is a #1 Best Selling author, keynote speaker, consultant, and visionary business leader. He has a significant track record of building stakeholder value—driving innovation and profitable growth among world-class, high-profile brands such as PepsiCo/Pizza Hut, McDonald’s, Frito-Lay, JCPenney, NBCUniversal, and The Cheesecake Factory.Today, Mark serves as Founder and Chief Growth Officer for LEAF Growth Ventures, LLC—a consulting firm inspiring individuals, teams, and organizations to find purpose in fulfilling their true growth potential while making a positive, lasting difference in the world.   Mark has just released his new book titled, The Purposeful Growth Revolution: 4 Ways to Grow from Leader to Legacy Builder. Mark is also a member of the Senior Leader Network within Conscious Capitalism, Inc., a global organization whose mission he shares: Elevating Humanity Through Business.   If you’re looking to foster a workplace where love leads, and individuals thrive, then this episode is for you!   If you’ve enjoyed this episode, please be sure to subscribe and leave a review.    Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.   Mark Mears’s contact information:   Website Book LinkedIn Purposeful Growth Self-Assessment   Lindsay’s contact information:   To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
52:16 1/22/24
#118 - Getting Real 2023: A Sneak Peek Behind the Scenes with Lindsay Lapaquette
Reflecting on what’s working, what is not, and adjusting path is second nature to me. I don’t do New Years resolutions. I think they’re a bunch of garbage. Yet here I am, with my very own version of annual reflections. Just call me a sheep In this solo episode, I bring you beyond the polished facade and delve into some of the raw, unfiltered learnings from the past year. This episode also offers a self-guided reflection for you, the listener, on your own successes and key learnings from 2023, alongside a wave of promise and inspiration for 2024. Cause if we don’t believe in ourselves on January 1st right fresh off of vacation, when will we??? All of this is of course served up alongside key business highlights because they’re all part and parcel of determining what worked and what didn’t. Finally, you’ll get a sneak peek into our exciting plans for 2024 while hearing about the discovery that led us here. Strategy, innovation and discipline. Join the conversation and engage in some deep self-reflective questions that will help you unveil your own professional and personal clarity for the year to come. Leadership tips you won’t want to miss: Embracing reality for heightened adaptability Building for stability amidst chronic illness Confronting deep-seated fear of disappointment Embracing vulnerability for greater business outcomes Bridging previous and current business passions with our new business vision If you’ve ready for an aligned and purpose-driven 2024, then this episode is for you! Listen to the full episode here: https://lindsaylapaquette.com/podcast If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  A written transcript of this podcast episode is available upon request.  To request a copy, please send us an email. Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
53:26 1/9/24
#117 - LEAD TOGETHER: Stop Squirreling Away Power and Build A Better Team with Tania Luna
Rethinking power dynamics in the workplace is a conversation rarely ventured into, yet it lies at the core of prevalent challenges such as disengagement, burnout, inequity, and organizational fragility.   As a psychology researcher, author and Founder of Scarlet Spark, Tania Luna's extensive work on leadership has brought her to the thought-provoking exploration of power and leadership. Her works makes insightful parallels between the instinctive behaviour of squirrels hoarding nuts and the inherent human tendency to seek the accumulation of power.   On this episode of The Workplace Communication Podcast, we explore the complexities of leadership and the often-overlooked dynamics of power in the workplace. Drawing on her extensive background, Tania shares practical lessons for leaders seeking to comprehend the impact of leading through a power over approach, and shares actionable insights into reshaping power distribution for more effective and ethical leadership.  Join us for a conversation that transcends conventional leadership paradigms, offering valuable lessons for leaders navigating the intricate tapestry of diverse teams.  Leadership tips you won’t want to miss:   Engaging your team in active decision-making to foster a sense of ownership and inclusivity Fostering open communication channels to promote transparency, understanding, and effective conflict resolution Cultivating curiosity within your team to encourage innovation and a willingness to embrace new ideas Embracing change as an opportunity for growth, emphasizing the importance of adaptability in leadership Empowering your team by delegating tasks and building their confidence as leaders  Tania Luna, author of LEAD TOGETHER: Stop Squirreling Away Power and Build a Better Team, is a psychology researcher, educator, and entrepreneur. She has built and grown multiple companies, including LifeLabs Learning — a leadership development resource that serves thousands of the world’s most influential companies – and Scarlet Spark — a nonprofit that grows the power of organizations that help animals and our planet.   If you’re looking to redefine power dynamics and elevate your team's synergy, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.   Listen to the episode here: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.   Tania Luna’s contact information:   Website Book LinkedIn Instagram Other: TikTok Any additional links: my nonprofit, Scarlet Spark   Lindsay’s contact information:    To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
47:29 12/18/23
#116 - Regain Your Power through Self-Awareness and Healing with Catherine Kontos
Catherine Kontos showcased exceptional resilience as she confronted the harsh reality of stage 3 breast cancer amid a tumultuous divorce, all while running her own business. Catherine faced these profound challenges by harnessing the extraordinary power of the human mind, employing techniques like meditation, visualization, and sheer determination to foster a triumphant, resilient spirit. Her journey stands as a testament to unyielding strength. On this episode of The Workplace Communication Podcast, as a seasoned entrepreneur and Founder of RetreatBoss, Catherine and I explore the transformative journey of regaining personal power through self-awareness and healing and how the lessons she learned through this journey can be applied to all facets of life. Leadership tips you won’t want to miss: Cultivating a culture of mindfulness for heightened self-awareness and resilience Fostering open communication to create a supportive team environment Prioritizing mental well-being for enhanced coping skills in the workplace Fostering a workplace culture that empowers vulnerability Creating a culture of constructive feedback for continuous team self-awareness and development Catherine Kontos is a Transformation Maven and Founder of RetreatBoss. She is an author, a TEdX speaker and retreat consultant.  If you're looking to unlock the secrets of building resilient teams through self-awareness and healing, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Catherine Kontos’s contact information: Website Website 2 Book LinkedIn Facebook Lindsay’s contact information: (note that when you put this into Libsyn, the underline here and above needs to be added in as it doesn’t copy) To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
42:36 12/4/23
#115 - How to Build a Strong, High-Performance Culture as an Introvert with Rico Nasol
In the leadership world, the spotlight often shines brightest on the extroverts, those charismatic individuals who command attention with their bold presence and effortless engagement. Yet, lurking behind this outgoing exuberance lies a vast untapped potential – the power of introverted leadership. As a former Fortune 100 executive, Rico Nasol’s illustrious career at Netflix and Zappos was unveiled by the realization that introversion is not a constraint, but a unique lens through which brilliance is expressed. Growing up in a traditional Filipino household, he had honed the art of being a "social introvert," effortlessly navigating the nuances of social interactions while cherishing the solitude that fuels his creativity and insights. On this episode of The Workplace Communication Podcast, as a Leadership Coach & Consultant, Rico joins us to uncover the misconceptions surrounding introversion, while emphasizing the power of quiet introspection, analytical thinking, and the need for recharging. Join us as we discuss the transformative power of shifting from emulating others’ leadership styles to embracing authenticity. Leadership tips you won’t want to miss: Embracing the power of quiet introspection for effective decision-making Fostering a culture of acceptance, engagement, and empowerment Recognizing the value of authenticity in leadership Cultivating a leadership style that aligns with your unique strengths Rico Nasol is a former Fortune 100 executive (Netflix/Zappos) whose mission is to share and coach strategies that helped him build and scale large teams in 7+ countries. His 3 C's of effective leadership: confidence, clarity, and culture—have created dozens of successful Fortune 100 leaders in the workforce today. If you’re looking to redefine leadership and unleash the power of introversion in your professional journey, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Rico Nasol’s contact information: Website LinkedIn YouTube Facebook Instagram Other Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
49:32 11/19/23
#114 - Why Communication Is Key to Banishing Burnout Among High Achievers with Julian Reeve
Julian Reeve's professional journey through the music industry was an exhilarating rollercoaster ride, filled with soaring highs that rival Broadway's top notes. As musical director of the ground-breaking Broadway sensation Hamilton, Julian Reeve scaled career summits that seem insurmountable to most.   However, the peak of his success crumbled just three months into his dream role when a stress-induced heart attack abruptly plummeted him to new lows. What was once a beautiful symphony of perfectionism and unwavering commitment quickly descended into chaos, marked by self-medication and self-neglect.  On this episode of The Workplace Communication Podcast, we’re joined by Julian Reeve, Founder & CEO, at Perfect Equilibrium™ Inc. to discuss the pivotal role of effective communication, self-reflection, proactive dialogue, and prioritizing self-care in burnout prevention. Join us to explore concrete strategies for maintaining balance and conquering burnout among high achievers. Leadership tips you won’t want to miss:    🎙️ Prioritizing self-care and well-being in your leadership journey 🎙️ Fostering open and honest communication to prevent burnout among high achievers 🎙️ Understanding the importance of self-reflection in maintaining equilibrium 🎙️ Embracing proactive dialogue with your team to address stress and pressure 🎙️ Recognizing the transformative power of communication in achieving personal and professional balance   Julian Reeve, former music director for Broadway's ground-breaking hip-hop musical Hamilton, discusses the importance of communication in preventing burnout. Reeve has a background in music, starting as a drummer and eventually becoming the MD. He has taken over 25 Broadway shows worldwide and worked as the music supervisor for Hamilton, putting in a replacement cast for the originals. Reeve's career change occurred when he had a stress-induced heart attack three months into his job. The 20 years leading up to the attack were filled with perfectionism and self-medication, leading to a lack of self-care and exercise. Reeve's life changed when he realized that he had done the damage to his body and mental health. He now focuses on promoting communication and self-care, aiming to disrupt society's approach to work and attitudes to stress. If you’re looking to unlock the secrets of conquering burnout while achieving your highest ambitions, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.    🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/   For a full written transcript of the episode, please see the show notes at the link above.   Julian Reeve’s contact information: Website Book LinkedIn Facebook Instagram Other: Free Consultation Link   Lindsay’s contact information:   To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
50:26 11/6/23
#113 - Using an Agile Mindset Framework to Solve Complex DEI Problems with Angel G. Henry
In an era where the pursuit of equity has yet to be achieved, it is glaringly evident that individuals who hold minoritized identities continue to be significantly underrepresented in the C-Suite. Drawing upon her own experience in Senior leadership in the tech industry, Angel G. Henry has made it her mission to transform corporate environments into inclusive spaces that value and amplify every voice – at all levels of the organization. On this episode of The Workplace Communication Podcast, Angel explains how the Agile Mindset Framework can be applied to the realm of diversity, equity, and inclusion. With its emphasis on transparency, prioritization, action, and reflection, this framework has the potential to revolutionize leadership practices, converting complex DEI challenges into tangible, immediate gains. Join us as we explore the transformative potential of an Agile mindset in reshaping the corporate environment into a more diverse, equitable, and inclusive space. Leadership tips you won’t want to miss: 🎙️ Tailoring leadership training to individuals' identities and experiences 🎙️ Addressing the "broken rung" challenge in the career progression of those who hold minoritized identities 🎙️ Embracing a short-term commitment for concrete, long-term change 🎙️ Accelerating change through rapid, incremental improvements 🎙️ Addressing DEI through micro-education Angel G. Henry creates ceiling breakers. She is the author of Dents in the Ceiling: Tools Women and Allies Need to Breakthrough; it is her knowledge of why women and minorities are missing from the C-Suite that provides awareness for corporate leaders to make change. Angel has 20-years of tech muscle, a sought-after trainer, speaker, adjunct instructor, and inclusive workplace advisor.  If you’re looking to break barriers and create an inclusive workplace, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Angel G. Henry’s contact information: Website Book LinkedIn YouTube Facebook Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
47:26 10/22/23
#112 - The Risks and Perils of the Rise of Disordered Minds in Leadership with Ian Hughes
Leadership positions, even in democratic societies, often become breeding grounds for the abuse of power. This alarming reality is evident right before our very eyes. From the physics labs of Northern Ireland to the depths of psychoanalytic psychotherapy, Ian Hughes has seen firsthand the potent influence of dangerous personalities in shaping our society. As the acclaimed author of “Disordered Minds: How Dangerous Personalities are Destroying Democracy”, Ian’s meticulous research and profound understanding of history and human psychology unravel the complex interplay of psychological and societal dynamics that enable individuals with personality disorders to rise to positions of authority. Once in power, it is not uncommon for these individuals to perpetuate cycles of abuse through their leadership. On this episode of The Workplace Communication Podcast, prepare for a gripping discussion as Ian shares profound insights into how personality disorders can profoundly impact societal structures and leadership. His thought-provoking insights will challenge your thinking, prompting you to explore innovative ways to reshape our communities to counteract the influence of dangerous minds. Along the way, Ian draws compelling parallels to the business and leadership that will leave you hungry for more. Leadership tips you won’t want to miss: 🎙️ Recognizing the correlation between trauma and the development of personality disorders 🎙️ Understanding the role of nurture versus nature in the emergence of dangerous personalities 🎙️ Reimagining leadership qualities beyond competitiveness and dominance 🎙️ Challenging fixed narratives and consensual knowledge to pave the way for positive change 🎙️ Valuing care and compassion in society to counterbalance the allure of destructive leadership Ian Hughes is author of “Disordered Minds: How Dangerous Personalities are Destroying Democracy”. His background is in physics and psychoanalytic psychotherapy, and his current research focuses on the transformation to a more environmentally sustainable society that can better support human flourishing.  If you're looking to understand the intricate web of personality disorders, leadership, and societal transformation, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Ian Hughes’s contact information: Website Book Twitter/X Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
47:31 10/6/23
#111 - Why Culture is Key When Dealing with International Teams with Janet Livingstone
Imagine a workplace where the diverse backgrounds of your colleagues enrich every project and the understanding cultural nuances becomes a superpower for collaboration. Having travelled to 28 countries and lived/worked on five continents, Janet Livingstone recognized early on that being curious about others can bring you some of life’s most rewarding learnings. As the Founder of Culture Is Key, she's on a mission to show us how embracing cultural diversity can forge unbreakable bonds among teams and lead to some of the most innovative solutions in business. On this episode of The Workplace Communication Podcast, Janet and I explore intercultural collaboration, delving into the nuances that shape successful interactions within diverse teams. Janet's wealth of experience on five continents enriches our understanding of how to bridge differences to forge resilient workplace relationships, ultimately driving meaningful results. Join us as we embark on a journey through the heart of cross-cultural dynamics, discovering profound insights about how to nurture effective communication and teamwork in diverse teams. Leadership tips you won’t want to miss: 🎙️ Recognizing boundary differences across cultures 🎙️ Addressing boundary differences with curiosity 🎙️ Holding intentional meetings to build team culture 🎙️ Encouraging open dialogue around cultural perspectives 🎙️ Fostering trust through open, judgment-free conversations Janet Livingstone is the founder of Culture is Key, a consultancy devoted to leadership development, executive coaching and team effectiveness. Janet helps leaders and teams take ownership of their own development through intentional work. As a multilingual expert on intercultural competence who has lived and worked on five continents, Janet is curious about everyone. She draws on her lived experience to expand dialogue and build trust with hybrid and international teams both in established companies and startups. A former podcast host, you’ll find Janet getting everyone at meetings to laugh a little, studying jazz, finding humor in everyday observations, or traveling (she’s been to 28 countries so far). If you’re looking to enhance cross-cultural teamwork and amplify leadership effectiveness, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Janet Livingstone’s contact information: E-mail Website LinkedIn Facebook Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
53:58 9/21/23
#110 - Ignite Your Influence and Impact by Embracing Who You Are with Richard Newman
Richard Newman's path to communication prowess was far from conventional. At the tender age of four, he found himself grappling with the feeling of being misunderstood.   As he continued to navigate the labyrinth of human interactions, he gradually recognized that he experienced unique communication challenges.  He explored his introverted nature, and after discovering the power of body language, he even ventured to a Tibetan monastery in the Himalayas.  Little did he know that later in life, all of his experiences would culminate in a revelation that he was Autistic, shedding new light on his communication journey throughout his lifetime.  On this episode of The Workplace Communication Podcast, as Founder and CEO at Body Talk, Richard talks to us about the transformative power of embracing authenticity, which he has seen both in his own life and through his professional work.   Join us as we talk about balancing authentic voices with societal expectations, how you can lose our authenticity without even realizing it, and what you can do to reconnect with your authentic self.  Leadership tips you won’t want to miss:  🎙️ Clarifying your core values for resilient decision-making 🎙️ Liberating your communication from the weight of societal expectations 🎙️ Embracing your unique communication style to create meaningful connections 🎙️ Addressing the communication disconnect that can occur between Neurodivergent and Neurotypical individuals 🎙️ Navigating challenges with an authentic compass for empowered influence  Richard Newman is an award winning writer and Founder of UK Body Talk. His team has coached 120,000 people from all over the world to improve their communication in business. His new book 'Lift Your Impact' will help you transform your mindset, influence and future with proven strategies for success.  If you're looking to enhance your influence, foster meaningful connections, and lead with authenticity, then this episode is for you!  If you’ve enjoyed this episode, please be sure to subscribe and leave a review.   🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/  For a full written transcript of the episode, please see the show notes at the link above.  Richard Newman’s contact information: Website Book LinkedIn Facebook Instagram Other: Company website   Lindsay’s contact information:  To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes 
49:39 9/11/23
#109 - Finding Common Ground and Leading Across the Generations in The New Normal with Vivek Iyyani
The dynamics of multigenerational teams have become increasingly complex. From major advances in technology, to different values, and differing perspectives on boundaries and work-life balance, these gaps can become the perfect storm. With a passion for bridging the gap across generations, Vivek Iyyani saw the need for understanding and collaboration in the workforce. Leaning into his background in psychology, he has built his expertise on intergenerational work, becoming a sought-after speaker and author of countless books on related topics. On this episode of The Workplace Communication Podcast, as Millennial Specialist at Millennial Minds PL, Vivek talks to us about how technology, parenting styles, and social media have widened the generational gap, heightening communication challenges between older and younger team members at work. Join us as we uncover valuable insights and strategies for effective leadership in a multi-generational workforce. Leadership tips you won’t want to miss: 🎙️ Being proactive in communication and setting clear expectations 🎙️ Fostering a psychologically safe environment for open dialogue across all team members 🎙️ Embracing different communication preferences within the team 🎙️ Regularly checking in with team members to provide support and guidance 🎙️ Encouraging cross-generational conversations to foster empathy and understanding Vivek Iyyani is a professional speaker on the multi-generational workforce and the future of work. With his expertise and passion for fostering intergenerational understanding, Vivek's insights offer valuable guidance for leaders navigating the challenges and opportunities of the modern workplace. If you're looking to bridge the generational gap and lead your team to success in the new normal, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Vivek Iyyani’s contact information: Website Book LinkedIn YouTube Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
39:13 8/28/23
#108 - Are Your Chronically Ill Employees Challenging You and Your Leadership? with Julie Hamilton
Imagine having to navigate the challenges of living with a chronic illness. Now imagine having to deal with the additional burden of a job that doesn’t offer you the accommodations you need for the unseen challenges you face. For many who live with a chronic illness, the result is a life of underemployment or unemployment. Yet, with appropriate accommodations, many individuals who live with a chronic illness can thrive in their professional roles. It’s time to close this gap. On this episode of The Workplace Communication Podcast, we’re talking with Julie Hamilton, Certified Fibromyalgia Coach and Life Coach, Owner of Coaching PI at Coaching PI LLC. After her own diagnosis of fibromyalgia in 2009, Julie realized she needed to blend her personal experience with her background in Human Resources Management to shed light on the challenges faced by individuals with chronic illnesses in the workplace, and what can be done to support them. Join us as Julie offers valuable insights on how to create a supportive work environment by cultivating open communication, collaboratively identifying appropriate accommodations, and fostering a culture of trust and inclusivity. Leadership tips you won’t want to miss: 🎙️ Tailoring accommodations to meet individual needs and essential job functions 🎙️ Creating a supportive workplace culture that values well-being and diversity 🎙️ Ensuring HR policies are written and administered with a focus on employee well-being 🎙️ How to foster open communication and trust with employees dealing with chronic illnesses Julie Hamilton has over 20 years of Human Resource Management experience and has been a Certified Fibromyalgia Coach for over 7 years.  She was diagnosed with a chronic illness in 2009 so she has used her knowledge of HR and her fibro world to help navigate the workplace for herself and others.   If you’re looking to enhance your leadership skills by fostering an inclusive workplace that supports employees with chronic illnesses, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Julie Hamilton’s contact information: Website Book LinkedIn YouTube Facebook Instagram Blog link Podcast for the Fibromyalgia Book Lindsay’s contact information: (note that when you put this into Libsyn, the underline here and above needs to be added in as it doesn’t copy) To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
45:30 8/14/23
#107 - 4 Strategies to Help You Build and Sustain Trust-Based Relationships with Ingrid Christensen
Trust is the secret ingredient that holds relationships together, weaving an intricate tapestry of human connections. But what exactly does trust mean, and how does it impact our lives? Through her exploration of the science of trust as President and Founder of INGCO International, Ingrid Christensen has uncovered the intricate dynamics that shape our ability to trust ourselves and the profound impact of trust on our relationships. With her expertise in global language solutions, Ingrid brings a wealth of experience and insights on the tangible benefits of trust in driving productivity, innovation, and employee engagement. On this episode of The Workplace Communication Podcast, Ingrid shares four powerful strategies to help you build and sustain trust-based relationships. Join us as we discover the profound significance of trust in our lives and the power of bridging communication gaps to empower individuals to truly connect with one another. Leadership tips you won’t want to miss: 🎙️ Cultivating trust through attuned and empathetic communication 🎙️ Trusting yourself as the foundation for trusting others 🎙️ Recognizing situations in which you may need interpreter services but haven’t yet realized it 🎙️ The impact of trust on decision-making and cultural fit within organizations 🎙️ Embracing trust as a transformative force for personal growth and fulfillment Ingrid Christensen is the President + Founder of INGCO International, a global language solutions provider. She published her first book, "The Language of Trust," in 2023 after witnessing the power of trust-based communication to build meaningful professional and personal relationships.  If you’re looking to enhance your relationships, foster trust, and unlock the countless benefits that trust-based communication brings, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Ingrid Christensen’s contact information: Website Book ​​LinkedIn Instagram Facebook Twitter Other: Company LinkedIn Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
46:18 7/31/23
#106 - Profits, People, and Purpose: Smarter Collaboration for Engagement and Performance with Dr. Heidi K. Gardner
In the vast realm of workplace dynamics, it is all too easy to fall prey to the alluring pitfall of misinterpreting mere harmony as genuine collaboration. But did you know that there is a difference between simply "getting along" and embarking on a journey of intelligent collaboration? On this episode of The Workplace Communication Podcast, we’re joined by Dr. Heidi K. Gardner, a Harvard University Professor, Bestselling Author, and Co-Founder at Gardner & Co. Dr. Gardner shares her research into smarter collaboration, providing practical insights and strategies for leaders and teams to create an environment that unlocks the full potential of collaboration. Join us as we uncover the secrets to smarter collaboration and discover how it can enhance engagement, performance, and success in the workplace. Leadership tips you won’t want to miss: 🎙️ Fostering psychological safety to encourage productive task conflict within teams 🎙️ Understanding the difference between task conflict and relationship conflict within your team 🎙️ Building trust among team members to enhance productive task conflict 🎙️ Encouraging open and honest communication to enhance collaboration 🎙️ Developing a clear organizational strategy to guide decision-making in the workplace Dr. Heidi K. Gardner is a sought-after advisor, keynote speaker, and facilitator for organizations across a wide range of industries globally. Named by Thinkers50 as a Next Generation Business Guru, she is a Distinguished Fellow at Harvard Law School and former professor at Harvard Business School.  If you're looking to enhance collaboration, engagement, and performance in your team, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Dr. Heidi K. Gardner’s contact information: Website Book LinkedIn YouTube Articles and Podcasts Other Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
42:22 7/16/23
#105 - Keeping it Fair for Everyone: Integrity & Neutrality in Investigation Processes with Dean Benard
In a world where speaking up can often feel futile, where justice and fairness seem elusive, and where workplace conflicts can leave us feeling unheard, it’s easy for many conflicts to go unresolved. Finding a neutral party that will lend an ear and unearth the truth without being swayed by the biases and preconceptions ingrained in our society may seem like an impossible feat. With over 25 years of experience investigating and mediating disputes, Dean Bernard has seen what happens when people are silenced by fear. As a Conflict Strategist and CEO of Bernard and Associates, he deeply understands that honesty, integrity, and fairness must be the pillar of any workplace investigation for people to be willing to open up. On this episode of The Workplace Communication Podcast, Dean shares valuable insights on the most crucial aspects of any investigative process, choosing a neutral investigator, adopting a trauma-informed approach, addressing employee curiosity, and more. Join us as we delve into Dean's methodology, where he emphasizes the power of listening, understanding, and maintaining an open mind to navigate the complex world of workplace investigations. Leadership tips you won’t want to miss: 🎙️ How to choose an investigator who leads with neutrality 🎙️ Leaving behind traditional assumptions for a trauma-informed investigation 🎙️ Dealing with the curiosity of employees who aren’t involved in the conflict 🎙️ Nurturing a culture of open communication in the workplace to resolve conflicts effectively 🎙️ Practicing active listening and empathy skills to better navigate conflicts Dean Benard is a conflict strategist with over 25 years of experience investigating and mediating disputes. Starting his career in nursing and later transitioning to policing, Dean ultimately found his calling in investigative work. His firm, Bernard and Associates, specializes in workplace investigations, striving to provide impartiality and neutrality throughout the process.   If you’re looking to enhance your understanding of integrity and neutrality in workplace investigations, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Dean Benard’s contact information: Website LinkedIn YouTube Facebook Twitter Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
35:50 7/3/23
#104 - How to Spot and Address Conflict on Remote and Virtual Teams with Carol Bowser
Driven by her passion for conflict resolution, Carol Bowser's journey began in community mediation training. There, she discovered the profound significance of actively engaging individuals in the resolution process in order to unlock possibilities for those seeking resolution of conflict. Her background in law further fueled her desire to empower people through mediation while emphasizing the vital role of effective communication and validation in building trusting, collaborative relationships. As a Workplace Conflict Expert and Founder of Conflict Management Strategies, Carol empowers individuals to actively participate in resolving workplace conflicts. She firmly believes in the transformative power of involving people in creating collaborative solutions, setting her apart as a true visionary in her field. On this episode of The Workplace Communication Podcast, Carol shares invaluable insights into universal themes surrounding workplace conflict so you can address conflict head-on with less stress. Join us as we delve into practical strategies that individuals can use to strengthen their conflict resolution skills, whether a team leader or team member in a virtual setting. Leadership tips you won’t want to miss:  🎙️ How conflict resolution fosters a sense of ownership 🎙️ Identifying signs that conflict is increasing in a remote team 🎙️ Recognizing unmet expectations as a core cause of conflict 🎙️ Building time for team development into team meetings  Carol Bowser, J.D is a workplace conflict expert. After practicing Employment Law for several years, Carol founded Conflict Management Strategies when she realized a lawsuit can’t deliver the level of resolution and satisfaction that is gained when people are actively involved in creating solutions to their workplace conflict. In her over 20 years of experience, she has discovered some universal themes about workplace conflict and loves to share how people at all levels can strengthen their conflict resolution muscles.  If you're looking to enhance your conflict resolution skills and improve communication within your remote or virtual team, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Carol Bowser’s contact information:  Website LinkedIn Facebook Twitter  Lindsay’s contact information:  To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
39:00 6/19/23
#103 - How to Lead with Kindness in your Communications with Katrina German
Katrina German, a visionary entrepreneur and passionate advocate for social change, is revolutionizing our relationship with technology through her company EthicalDigital.ca. Katrina ’s ground-breaking research with the University of Saskatchewan has revealed what we’ve all suspected intuitively - social media impacts our mental health. This concern has been the driving force behind Ethical Digital’s emphasis on mindful communication for a healthier online environment. On this episode of The Workplace Communication Podcast, Katrina talks to us about the importance of leading with kindness and empathy in our communications, both in business marketing and the online workplace. We explore how our digital interactions and the way we communicate affect our well-being and mental health, productivity, and sleep. Join us as Katrina shares insights and practical tips on creating healthier communication habits and fostering a kinder online environment. Leadership tips you won’t want to miss: 🎙️ The ethical considerations in using FOMO as a marketing technique 🎙️ Creating inclusive and inviting marketing messages through conscious language choices 🎙️ Adjusting our online behaviours to minimize the negative impacts of social media on our mental health 🎙️ Aligning marketing strategies with personal values to create a positive and inclusive online environment 🎙 Setting healthy boundaries for digital engagement with your team to promote adequate recovery Katrina German is the CEO and founder of EthicalDigital.ca, where they are changing the trajectory of the internet through digital strategy, research and certification. Katrina has recently been included in Future for Good's "2022 Social Good Founders to Watch", has won the YWCA Women of Distinction Award for Entrepreneurship, Startup Canada Prairie Award for Innovation, and has won the prestigious international Women in Tech award for "Women in Communications". If you're interested in leading with kindness and enhancing your communication skills in the digital space, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Katrina German’s contact information: Website Book LinkedIn Facebook Twitter Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
33:12 6/5/23
#102 - How to Stop Hostility and Incivility from Becoming the New Normal with Shelby Scarbrough
Shelby Scarbrough has worked in the White House as a member of President Ronald Reagan’s advance team and a protocol officer in the U.S. Department of State. Through these roles, her interactions with prominent world leaders led her to a journey of evaluating, exploring and deeply understanding the concept of civility. As author of Civility Rules! Creating a Purposeful Practice of Civility, Shelby believes that civility is not just about how we treat each other. She believes it extends to the characteristics of our own behaviour and how we show up in the world as individuals who aim to build a civil society. On this episode of The Workplace Communication Podcast, Shelby joins us to talk about how to stop hostility and incivility in the world. Join us as we discuss how shifting from focusing on the “difficult” people who prevent us from living collaboratively in a civil society to self-reflection on our own behaviours and decisions can have much greater impact on the world than we sometimes imagine. Leadership tips you won’t want to miss: 🎙️ ️ The connection between civility on a societal level and workplace civility 🎙️ How to discern trust in our relationships 🎙️ The role of emotional intelligence in interpersonal communication 🎙️ Taking individual responsibility to create a civil society 🎙️ The overriding principles to watch out for in a difficult situation Shelby Scarbrough began her career in the White House as a member of President Ronald Reagan’s advance team and then served as a protocol officer in the U.S. Department of State. She is the author of Civility Rules! Creating A Purposeful Practice Of Civility. If you’re looking to enhance civility in your workplace, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Shelby Scarbrough’s contact information: Website Book LinkedIn Facebook Twitter Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
43:45 5/23/23
#101 - Building a World-Class Workplace Culture Full of Happy People with Darrin Jahnel
Darrin Jahnel has had the heart of an entrepreneur since the day he was born. From a software engineer with multiple side-hustles to $70,000 in credit card debt, he has experienced the rocky start of many entrepreneurs. Despite his initial challenges, Darrin has always kept his eye on his true passion, trusting this would open the doors he wanted in life. Now, as a founder and CEO of Jahnel Group, Darrin leads a 150-person team in his thriving software consulting company in upstate New York. His unwavering focus on building a world-class workplace culture full of happy people has been the secret to his success. Together with his brother and partner, Darrin has spent more hours thinking about and planning for how to bake workplace culture into every aspect of their company than anything else. On this episode of The Workplace Communication Podcast, we sit down with Darrin and dive deep into all of the ways in which Jahnel Group has built their workplace culture into one where people wake up eager and excited every day to tackle their next big project. Tune in now to be inspired. Leadership tips you won’t want to miss: 🎙️ Consistently going out of your way to foster deep connections 🎙️ Intentionally planning for people to do extraordinary things together as a way to build bonds 🎙️ The ROI of creating a self-serve buffet of culture-building activities 🎙️ Building all layers of leadership in a way that supports your workplace culture Darrin Jahnel is the founder and CEO of Jahnel Group, a 150-person software consulting company headquartered in upstate New York. Darrin leads with energy and is maniacally focused on creating an amazing work environment for his team. Jahnel Group has made the Inc 5,000 list 6 years in a row and has won multiple best workplace awards for their amazing culture. If you’re looking to build a happy workplace culture for your team, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Darrin Jahnel’s contact information: Website Company website LinkedIn Facebook Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
46:29 5/8/23
#100 - Celebrating the 100th Milestone at The Workplace Communication Podcast with Madeleine Farrar
Anyone who knows me knows I am a wee bit passionate about communication. A brief interaction can touch your soul and change your life when you truly connect with someone. I began The Workplace Communication Podcast with the hopes of having this impact on others’ lives, and to bring these skills to leaders around the world who want to lead through trust and respect. For our 100th episode, we did things a bit differently. I’m joined by my 11-year-old niece, Maddy Farrar. Maddy is an 11-year-old who has the soul and wisdom of a 90-year-old. After watching the video clip for this episode, my 11-year-old daughter said, “what’s happening to her? I’m really worried about her. She’s starting to sound like you”. Watch out listeners, I may just end up with a permanent co-host. Join us as Maddy grills me about the history and goals of the Workplace Communication Podcast and explores how my passion for learning influenced my career as a leadership trainer and speaker. Leadership tips you won't want to miss: 🎙️ The importance of building a business authentically 🎙️ Communication as an essential key to successful leadership 🎙️ Focusing on having a bigger impact in life and on those around you 🎙️ Shifting from an authoritarian leadership style to a more collaborative style 🎙️ Making society a better place through trust and respect Lindsay Lapaquette is the Founder of Collaborative Solutions and host of The Workplace Communication Podcast. She specializes in training middle managers to communicate more authentically with their teams. If you’re looking to learn more about how this podcast began and to celebrate this huge milestone with us, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.   🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above.  Lindsay’s contact information: To book a discovery call  E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn  Previous podcast episodes
32:43 4/23/23
#099 - How to Prepare for Change When You Don't Know What Change is Coming with Jim Frawley
Change is an inescapable aspect of our lives. It often happens faster than we are able to adapt. One of the challenges we face during change is the fear of being left behind. This can happen if we aren’t able to fully adapt to the changes surrounding us. And let’s face it. With the current economic climate, adaptability is key to businesses survival. According to Jim Frawley, Founder of Bellwether, by tapping into our beliefs and the traits that make us each uniquely human, we can ensure we are not left behind is. Armed with a deep connection to ourselves, we become more adaptable to change without even needing to fully understand every aspect of the changes we need to adapt to. On this episode of The Workplace Communication Podcast, we talk with Jim about how employers can prepare for an economic downturn and communicate effectively with employees through challenging times. Leadership tips you won’t want to miss: 🎙️ Why perspective shifts constantly, based on changing contexts 🎙️ Recognizing the difference between problems and circumstance 🎙️ Accepting and embracing that there are no rules for future change 🎙️ Making quicker decisions for greater adaptability 🎙️ Repositioning yourself to create value to your clients through a looming recession Jim Frawley is the Founder and Principal of Bellwether, a company dedicated to helping organizations and people build resiliency, adapt to change and thrive in rapidly shifting contexts. He is the host of the Bellwether Hub podcast and best-selling author of Adapting in Motion: Finding Your Place in the New Economy, a practical guide to responding to multiple levels of macro change. If you’re wondering about where to start in your preparation for change, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Jim Frawley’s contact information: Website Book LinkedIn YouTube Twitter Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
35:31 4/10/23
#098 - 7 Steps to Turn Your Biggest Weakness Into Your Strongest Defense with Christian Espinosa
Christian Espinosa was convinced from an early age that his intellect was his greatest asset. This belief served him well until he became a CEO and noticed that his team members also coveted the sought-out title of smartest person in the room. This jockeying for recognition of intelligence began affecting how Christian’s team related to and communicated with clients. Christian suddenly realized that his greatest weakness was people skills – and that it was one he would need to develop to continue to be successful in business. On this episode of The Workplace Communication Podcast, we talk with Christian about the 7 steps he took to raise emotional intelligence and improve his self-leadership skills, ultimately turning his biggest weakness into his greatest strength. Leadership tips you won’t want to miss: 🎙️ The challenges that come from hanging your identity on being the smartest person in the room 🎙️ Why the true meaning of communication is the response you get 🎙️ How acknowledging others starts with being able to acknowledge yourself 🎙️ Accepting that developing emotional intelligence skills comes with hills and valleys Christian Espinosa is the bestselling author of “The Smartest Person in the Room”, an entrepreneur and founder of Alpine Security, a white hat hacker, a certified high-performance coach, and a lover of heavy metal music and spicy food. Christian used to value being the smartest person in the room until he realized that his greatest contribution to humanity, leadership, and the fight against cybercrime is his ability to bring awareness and simple solutions to challenges associated with high IQ/low EQ staff.  If you’re looking to develop your emotional intelligence skills, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review. 🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Christian Espinosa’s contact information: Website Book LinkedIn YouTube Facebook Twitter Instagram Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
37:41 3/20/23
#097 - 10 Ways to Overcome Your Fear of Failure with Faisal Hoque
Faisal Hoque is no stranger to the typical hurdles of life. After building a highly successful company in his late twenties, he learned that things don’t always work as anticipated when he was fired from the second company he opened. Things only got worse when his twenty-year-old son was diagnosed with cancer. Faisal not only had to take care of his son throughout his illness, but he also had to find a way to rise up again in his career. These life experiences are what led Faisal to a journey of internal life reflections that revolved around overcoming the fear of failure. On this episode of The Workplace Communication Podcast, Faisal Hoque, Founder and Chair at NextChapter at Shadoka, gives us a peek at his acceptance journey, where he found that practicing mindfulness, resilience and empathy helped him maintain a consistent sense of pragmatic optimism in the face of fear. Leadership tips you won’t want to miss: 🎙️ Finding momentary joy amidst adversity 🎙️ Finding meaning by impacting others when you have space 🎙️ Engaging in daily meaningful activities as a way to conquer fear 🎙️ The power of building community and connecting with others on a human level 🎙️ Balancing logic and emotion to enhance resilience Faisal Hoque is the founder of SHADOKA, NextChapter, and other companies that focus on enabling sustainable and transformational changes. He has developed over 20 commercial business and technology platforms and worked with public and private sector giants such as the US Department of Defense, GE, MasterCard, American Express, PepsiCo, IBM, Home Depot and JPMorgan Chase. If you’re looking to learn new ways of overcoming the fear of failure and don’t know where to start, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode here: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Faisal Hoque’s contact information: Website Book: Everything Connects and Lift LinkedIn Facebook Twitter Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
42:53 3/6/23
#096 - Learn How to Enhance Team Collaboration Through Cognitive Diversity with Carolynne Wintrip
Working as a team of diverse members with hundreds of differences is something that many of us have yet to master. One thing that often remains untapped is the strength and power of optimizing those differences that lie between us. Carolynne Wintrip has been fascinated by team work and collaboration from a young age. She believed that learning about team collaboration would not only help her to impact change, but also help her team to become more productive, achieve better results, and build stronger relationships. On this episode of The Workplace Communication Podcast, we’re talking with Carolynne Wintrip, Learning & Team Effectiveness Consultant at Luminus Learning about cognitive diversity and the kind of power it holds in the workplace in order to enhance team collaboration. Leadership tips you won’t want to miss: 🎙️ Recognizing the way in which you process information 🎙️ Identifying the gap between how you and the person you’re speaking with process information 🎙️ Adapting and appreciating the different thinking and behavioral styles of your team members 🎙️ Moving past the affinity bias to find ways to understand people who process information differently than we do Carolynne Wintrip is a dynamic facilitator and the founder of Luminus Learning. Her mission is to help people and teams improve collaboration and results. She creates and facilitates learning experiences and conversations that support leadership and team effectiveness, organizational change, communication, influence, and resilience. An experienced Emergenetics Associate, Personal Resilience Practitioner and Team Effectiveness Coach, Carolynne thrives when exploring and acting on new possibilities with people. If you’re looking to enhance your team collaboration through cognitive diversity, then this episode is for you! If you’ve enjoyed this episode, please be sure to subscribe and leave a review.  🎧 Listen to the episode: https://lindsaylapaquette.com/podcast/ For a full written transcript of the episode, please see the show notes at the link above. Carolynne Wintrip’s contact information: Website LinkedIn Twitter Lindsay’s contact information: To book a discovery call E-mail Website Free e-course: Free Yourself from Workplace Confrontation and Conflict LinkedIn Previous podcast episodes
47:49 2/20/23

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