Show cover of Reel Talk: The Customer Insights Show

Reel Talk: The Customer Insights Show

This is Reel Talk: The Customer Insights Show with Jenn Vogel. Jenn and her guests share valuable information to help you understand your customers better, discuss customer insights and how to use data to make better customer-centric decisions. We publish weekly podcast episodes here and also livestream at youtube.com/c/Voxpopme The show is presented to you by Voxpopme, the leader in video surveys. Learn more about video feedback here: https://bit.ly/36aqmZg Thanks for listening.

Tracks

87: Solving complex business problems with customer insights 41:35 08/11/2022
86: How to humanize business 37:18 08/04/2022
85: Why Americans don’t trust the polls and how to fix them 42:33 07/28/2022
84: How Ohio University teaches consumers insights and analytics 46:45 07/21/2022
83: How to use Jobs to Be Done to make progress 48:07 07/14/2022
82: Why is product positioning so hard anyway? 45:29 07/07/2022
81: Unleashing the power of your brand to influence customer decisions 32:06 07/01/2022
80: Why you shouldn’t start with YOUR why 32:36 06/25/2022
79: Will my marketing really fail if I don’t talk to consumers? 26:19 06/21/2022
78: How insights help us understand customer journey stages 39:38 06/14/2022
77: What's an actionable insight anyway? 44:40 06/07/2022
76: How important should the Metaverse be to your brand? 38:21 05/31/2022
75: The importance of agile qual in ad testing 30:01 05/24/2022
74: How to build genuine relationships with external suppliers 39:01 05/18/2022
73: How to always stay curious 33:16 05/11/2022
72: How do you know your customer service is actually good or bad? 38:29 05/03/2022
71: Helping consumers find your brand on the web when it matters 44:53 04/18/2022
70: How to understand your reputation and manage it better 41:06 04/11/2022
69: How to bring the consumer voice to trends reporting 43:30 04/07/2022
68: The importance of communicating results 43:02 03/31/2022
67: How to use agile innovation to propel your business forward 43:19 03/21/2022
66: Why you need genuine relationships to understand customers 38:44 03/14/2022
65: How to start or evolve a customer experience program 27:01 03/07/2022
64: How to build a consumer-first mindset 52:41 02/28/2022
63: Does market influence work better through intimacy or authority? 41:14 02/15/2022
62: How to use new qual research methods in a 136-year-old company 41:37 02/10/2022
61: Why is empathy in short supply? 50:39 02/01/2022
60: How to track a brand's health 37:21 01/24/2022
59: DIY market research: The how-to-guide 41:59 01/18/2022
58: TLDR: In case you missed every episode last year! 60:23 01/12/2022