Show cover of Secure Connections

Secure Connections

Ryan Morris, IT Channel Veteran talks with todays leading cybersecurity experts about everything cybersecurity. The current threat landscape, the newest bleeding edge tools and communicating their importance to the SMB

Tracks

Customer Experience is Critical
From musician to IT Exec, Luis Giraldo, CXO at ScalePad takes a deep dive with Julian into growing an MSP into a thriving business. Luis has built and sold two IT Services businesses, worked on the vendor side of the equation and now defines himself as an MSP Advocate. All while still finding time to tour with Shakira for 6 months playing keyboards! Luis talks about the nuances between loving tech and loving helping people with tech. Its all about creating an effective customer experience and focusing on the areas to scale and grow your business from the beginning and integrating into your company culture. Some excellent ideas and tips in this episode so be ready to take a few notes. You can connect with Luis through LinkedIN or email him directly at luis.giraldo@scalepad.com   
46:20 09/28/2022
Evolution of EDR
Julian catches up with David Corlette, VP of Product Management with Vipre to talk the evolution of EDR and what Vipre are doing to make it easy for channel partners to implement and manage. With the implementation of Machine Learning and AI, EDR solutions continue to get more and more robust in their protection.
44:45 09/21/2022
Managing Cyber Risk
Andy Anderson, Co-Founder and CEO at Datastream Cyber Insurance sits down with Julian to discuss leveraging cyber insurance to secure both you and your customers. One size certainly doesn’t fit all and a risk assessment is needed for each individual customer environment. For more information about Datastream you can visit and connect with them in our Security Solutions Showcase or visit their website here You can also catch up with Andy at our upcoming Cybersecurity Expo in Lancaster, PA October 26 & 27 where he will be speaking about making Cyber Insurance work for you and your customers. Reserve your spot today and keep the conversation going.
27:43 09/14/2022
Backups Evolved
After a short summer break we are back! Matt Scully, Channel Chief with Redstor catches up with Julian to talk about his new role. Matt explains ‘Hackers aren’t looking at breaking into yesterdays or even today’s technology and environments, they are looking at tomorrows’. Redstor is that evolved BDR solution, leveraging AI technology among others and Matt couldn’t be more excited about helping to bring this solution to the channel. His infectious excitement explains that Redstor are investing all resources on an ongoing basis toward continually buttressing their BDR environment to stay ahead of the bad actors.   Matt talks about some jaw dropping reactions from MSPs during a demo. To schedule yours you can connect directly with Matt through our Security Solutions Showcase or email him directly at matt.scully@redstor.com
35:07 08/17/2022
Cyber Incident Planning - Part II
Brian Sherman, Head of Channel & Market Research with Commcentric follows up with Technology Legal Expert, Brad Gross and CEO of Datastream Cyber Insurance, Andy Anderson for a deeper dive in Cyber Incident preparedness. Insurance driving cybersecurity conversations and managing risk. Clarity and managing expectations with well documented audit trails. The basis for any and all left of boom planning. If you want to hear more you can follow Brad’s, BradCast and Andy’s, Cyber Crime Lab Podcasts at: https://bradleygross.podbean.com/ https://datastreaminsurance.com/cyber-crime-lab-podcasts/
49:44 06/15/2022
Cyber Incident Planning
We’ve all heard that its not a matter of ‘if’ but ‘when’ we will find ourselves on the wrong end of a cyber incident. Brian Sherman, Head of Channel & Market Research with Commcentric joins Technology Legal Expert, Brad Gross and CEO of Datastream Cyber Insurance, Andy Anderson for a round table on the importance of having a clear and concise Cybersecurity Incident Response Plan in place and up to date. Establish accountability, responsibilities and expect these plans will need to spring into action at the most inopportune times. Incorporate honest and open conversations with customers in order to properly manage expectations. Brad explains that we need to clearly define our roles and responsibilities regarding services provided vs. services facilitated and how these will each be handled should there be an event. Conversations that need to happen before an incident, not after. Definitely a conversation we will keep going and digging deeper on future episodes, however in the interim you can get more on the topic now by following Brad’s, BradCast and Andy’s, Cyber Crime Lab Podcasts at: https://bradleygross.podbean.com/ https://datastreaminsurance.com/cyber-crime-lab-podcasts/   
44:15 05/18/2022
Reactive to Proactive Cybersecurity
Danny Jenkins, CEO at ThreatLocker tells us ‘Control your cybersecurity’ when Ryan catches up with him. When you are controlling your security, you are out in front of it, not chasing it and Danny tells us that apart from the fundamentals, this should be the first step to securing environments not the last. The result, beyond better security is also better IT Hygiene as a whole. For more information on Threatlocker or to contact Danny, you can visit them in our Security Solutions Showcase.
41:59 05/11/2022
Digital Transformation Security
Ryan discuss IoT Implementation and securing the massive breadth of Digitally Transformed infrastructure with Cisco, Sr. Product Manager, Robert Albach. Robert talks about the digital divide and where MSPs fit into the mix in order to secure the rapidly evolving fabric of interconnected devices.    Robert is a Cisco Live Distinguished Speaker and has spoken at Hannover Messe Industrie, S4 industrial security conferences and RSA. He authored the security architecture portion of the 2019 iNEMI Manufacturing Roadmap, and is a co-author on multiple industrial deployment guides.
48:15 04/27/2022
Allow All to Deny All
A peak inside the Cytracom platform, Ryan talks with Founder and CEO, Zane Conkle and COO, John Tippet about location-less IT Architecture. Implementation and best practices with IoT devices to Zero Trust frameworks. You can connect with Zane or John through our Security Solutions Showcase or their website at cytracom.com
63:34 04/20/2022
Break the Cybersecurity Cycle
Rob Cheng, Founder and CEO at PC Matic has a very frank conversation with Ryan about the challenges we face with cybersecurity and gives us a fresh and clear perspective on how we can win this fight. Protecting against Ransomware Bounties to insiders and how application white listing gives more control to IT departments against rogue attacks. Breaking the cybersecurity cycle of continuing to allocate increased security budgets to areas and tools that aren’t the most effective in todays landscape. From creating transparency in cybersecurity to implementing and adopting proper frameworks, Rob gives us much to think about and consider.
49:53 04/06/2022
Leveraging Cyber Insurance
Andy Anderson, Co-Founder and CEO at Datastream Cyber Insurance talks with Ryan about having wholistic risk conversations with customers. When utilized properly, Cyber Insurance will leverage your security posture with customers…It isn’t a replacement of any tools in your stack, rather an integral cog in buttressing business operations. Andy gives us a few mind blowing stories from the insurance side that we are looking forward to hearing a lot more of on their upcoming Podcast called ‘The Cyber Crime Lab’. Stay tuned! For more information about Datastream you can visit and connect with them in our Security Solutions Showcase or visit their website here You can also catch up with Andy at our upcoming Cybersecurity Expo in Austin, TX, March 30 & 31 where he will be speaking about making Cyber Insurance work for you and your customers. Reserve your spot today and keep the conversation going.
37:53 03/23/2022
Cyber Risk...From Pandemic to World Conflict
Brian Sherman, Sr. Communications Specialist with Commcentric, has a timely discussion with three channel veterans about the changing landscape and what IT Service Providers need to do in order to keep ahead of today’s threats. Not a ‘Women in the Channel’ production, rather a sobering conversation from three pros, Michelle Ragusa-McBain, Global Channel Community Evangelist with Cisco, Desraie Thomas, Channel Development Manager with Datto and Amy Luby, Chief Channel Evangelist with Acronis. A sobering and heart felt conversation on what their organizations are doing to assist with the current conflict happening in Ukraine and the resulting increased cybersecurity threats. Way too many resources in this one to list so have a pen and paper handy. An excellent reset conversation on training, coming together as one and continuing education for us all. Amy tells us ‘We all have big shift challenges.’ You can catch up with them all at our upcoming Cybersecurity Expo in Austin, TX, March 30 & 31 at the Austin Downtown Marriott. Reserve your spot today and keep the conversation going.
49:36 03/16/2022
Adoption of Advanced Cybersecurity
  Ryan sits down with Oliver Paterson, Global Product Marketing Manager with Vipre to discuss the maturation of the SMB and adoption of advanced tools in their security stacks. While AI and ML solutions continue to evolve and harden, the SMB are widely embracing and recognizing the high priority of cybersecurity in their businesses. For more information about Vipre you can visit and connect with them in our Security Solutions Showcase or visit their website here
35:32 03/09/2022
Leveraging Cybersecurity Vendors
MSP vs. MSSP and what does that look like for IT Service Providers? The fact is that cybersecurity must be part of all service contracts in today’s environment. Scott Barlow, VP of Global MSP at Sophos joins Ryan to discuss leveraging vendor relationships in order to effectively service and secure your clients. Scott shares a staggering Gartner stat ‘96% of Cloud Breaches are due to misconfiguration’. Leveraging vendor expertise and tools to close up these gaps while also growing your business is critical to success for IT Service Providers with limited resources. Using a great Hockey analogy, he tells us ‘Go to where the puck is going to be, not where it is’. Scott also has an affinity for building back yard hockey rinks…we got a shot of the 21/22 rink, however he wasn’t as giving when we asked for a picture of the broken nose and two black eyes!
39:42 02/16/2022
Cybersecurity Implementation
With so much focus around cybersecurity over the past few years and looking ahead to escalating threats in 2022 and beyond, its easy to lose focus on how Managed Security fits into our current stack. The evolution of the IT Service Provider began with Break Fix, then to a recurring revenue model with Managed Services and now Managed Security. What is the mindset of our customers and how do they view IT Services? Luis Giraldo, CXO at ScalePad, talks with Ryan about shared responsibilities with customers and growing along side them. Luis see’s the next logical step over the next few years as continued evolution into a trusted business advisor and partner. They give us some great insights and ideas around making this evolution by looking at it from the client’s perspective. Taking periodic 10,000 foot views of your business and offerings are critical to growth and long term success. They give us a fresh perspective in this episode which all IT Service Providers will interpret a little differently depending on where they are in the evolution, however great ideas that apply to us all.  
42:07 02/02/2022
Lean in & Engage
Brian Sherman, Sr. Communications Specialist with Commcentric, pays us a visit for a guest podcast with new IoTSSA member Michelle Ragusa-McBain, Global Channel Evangelist with Cisco to discuss the power of community. Michelle continues to be a strong advocate for advancing women in technology and mentoring both men and women to excel and succeed in this industry. She gives us lots of resources to check out in this edition, however encourages you to check out the Cisco Elevate Community and some great presentations from their last virtual event. Check it out here
32:45 01/26/2022
Cybersecurity Talent
Ryan talks with Guillaume Boisvert, Director of Product Innovation at Sherweb about tackling the HR Challenge for IT Service Providers. Finding cybersecurity talent is at the top of the list for MSPs trying to scale their business. Guillaume tells us that adding headcount is not necessarily the answer…Objectives can be accomplished by balancing out job functions, training from within or adding new tools to make you more efficient. To learn more about Office Protect by Sherweb and to connect with Guillaume you can find him on linkedin and their website at https://www.sherweb.com/
49:57 01/19/2022
The Cybersecurity Conversation
Cybersecurity in 2022 looks to be an even hotter button than years past. Cybercriminals are becoming more persistent and devious than ever…This needs to be top of mind with business this year and moving forward. Ryan catches up with Amelia Paro, Business Development Manager with ID Agent to discuss the Sales Conversation and breaking through the SMB. ‘Tell a story to sell without selling’, Amelia tells us. Move the needle by invoking an emotional response from your prospects.
42:01 01/12/2022
2022 Cybersecurity Responsibilities
Brad Gross, Technology Legal Expert, looks into the crystal ball with Ryan to discuss what lies ahead for IT Service Providers in 2022 and beyond. High points that are going to affect providers and how these can affect services and your business moving forward. Microsoft NCE Pricing Implied Fiduciary Duties Co-Managed Services Quoting Software Regulations (From Cyber Insurance Companies) Always very valuable information from Brad and a great perspective from customers perspective and what MSPs need to do in order to effectively manage expectations. You can contact Brad at info@bradleygross.com or check out his Podcast, sorry, Bradcast…at technologybradcast.com Please Note: There are a few mentions in this episode of our upcoming Cybersecurity Expo in Phoenix. As we’re sure you’re already aware, the coronavirus (COVID-19) pandemic has meant that it’s now vital to limit social contact and avoid gathering. For that reason, out of an abundance of caution, we’ve made the difficult decision to postpone our Live In Person Cybersecurity Expo in Phoenix to September 14 & 15, 2022. While we know this is disappointing, we hope you can understand the steps we’re taking to help keep our staff and attendees safe. What happens next? All registered attendees will be contacted by Robin Miller in the coming week so that she can facilitate moving your registration to the new September dates. For those who have not yet registered, great news…we will be announcing in the coming week our next live in person event at the end of March this year. We are finalizing locations and dates as we speak…stay tuned!
40:20 12/30/2021
Assume Everything is Dirty
‘Assume everything is dirty’ states PC Matic Vice President Corey Munson when he catches up with Ryan to talk Application White Listing. Adoption of a Zero Trust architecture provides users with essential security that fills gaps left by reactive endpoint protection software solutions, and provides an additional layer of protection from increasingly complex cyber threats. For more information on PC Matic or to contact Corey, you can visit them in our Security Solutions Showcase.
36:24 12/08/2021
Satisfying Regulation
Al Alper, CEO at CyberGuard 360 takes a 10,000 foot view with Ryan and a look at the mindset of our customers and regulators. As Al states, ‘They don’t want War and Peace…just tell them what they want and need to know in plain English’. Visibility – Documentation – Audit Trail…The CyberGuard 360 roadmap to winning new business at incredible margins! For more information on CyberGuard 360 or to contact Al, you can visit them in our Security Solutions Showcase.
45:32 12/01/2021
Controls vs. Redundancy
Danny Jenkins, CEO at ThreatLocker breaks down security stacks with Ryan. Controls, Detection and Training being the three main pillars. Where some go heavy with multiple layers of detection, controls can often time get over looked. Danny gives us a scenario where hackers can actually use a compromised customer environment as recon against you the MSP to get around detection tools, where controls like Zero Trust and MFA can prevent these attacks and ultimate breach.
37:07 11/24/2021
Protecting You Against You
Matt Scully, Channel Chief with Mailprotector goes beyond with Ryan to discuss email extortion and bad guys exploiting the psychographics of human behaviour. How private is electronic communication? From trade secrets to personal matters we all have communications that we don’t want in the public realm…As Matt says ‘Protecting you against you’ is a perfect way to describe cybersecurity leading into 2022.
37:29 11/10/2021
Pulling Back the Curtain
IoTSSA has always been strong advocates of cybersecurity education…its been our mantra since we started back in 2017. Huntress have taken cybersecurity training for MSPs to the next level with their HackIT events which they started in 2020 and continued to evolve this year. Ryan sits down with Huntress, Sr. Security Researcher, John Hammond to unpack the event and the benefit to you the IT Service Provider. Hands on training and demos that really illustrate the anatomy of a hack and the mindset of cyber criminals. A clear understanding of the threats and offense coming at you, best prepares you to defend and shore up your stack and security offerings. For a recording of the most current event which concluded last week you can get a copy at hackitmsp.com  
40:16 11/03/2021
Cybersecurity Deployment
Ryan and Vince Crisler, Founder and CEO at Dark Cubed have a great re-cap discussion of the IoTSSA Cybersecurity Expo in Charlotte late last month. From getting started to evolving your current security stack, no matter your cybersecurity maturity level. Vince lays out that different customers have different needs and you need to deploy solutions that best fit a specific client or situation. Too often the fundamentals are overlooked when deploying cybersecurity and managing client risk. Our next live event is coming up in Phoenix, January 18 – 20. You can catch up with Vince and Dark Cubed in person. He is looking forward to continuing these conversations and meeting you all.  
34:37 10/27/2021
The Cybersecurity Story
Communicating the threat landscape to the SMB has always been a challenge and customers simply don’t believe, it can and will happen to them. Ryan talks with Curricula, Founder and CEO, Nick Santora about how they are using the power of story telling to penetrate and educate the single largest threat to organizations…the users themselves. For National Cybersecurity Awareness Month, the team at Curricula are hosting a series of webinars every Friday in October, broadcasting live at 2 p.m. EST / 11 a.m. PST. https://www.curricula.com/curriculaville
39:01 10/20/2021
Hardening the Endpoint
With the evaporation of perimeters are we effectively securing all the endpoints? Ryan catches up with Addigy, Founder and CEO, Jason Dettbarn about securing all the endpoints, including Apple devices. Implementing a cybersecurity culture with your clients and educating them on steps and implementations we all need to take in technology that continues to expand and grow faster and faster everyday.
39:28 10/06/2021
Cybersecurity Dynamics
Compliance plays a part in cybersecurity, however isn’t in and of itself security, rather a tool to help you manage it. Ryan gets into the weeds with Mav Turner, Head of Product with N-able talking about the complex dynamics of cybersecurity. Framing out risk, breaking down your security stack and most importantly putting your stack into action…Mav talks about the challenges and complexities that IT Service Providers face and offers some great tips on execution.
36:34 09/15/2021
Hell Fire is Avoidable
‘Hell Fire is in the forecast’ states Tyler Moffitt, Senior Threat Research Analyst with Webroot, however it is also avoidable. Ryan chats with Tyler about the importance of a solid security posture and taking the necessary steps to best secure yourself and your customers in todays ever evolving threat landscape. Tyler tells us to start by being aware that you don’t know everything. Stay engaged and educated in order keep yourself at the forefront. Crypto and cybersecurity? They clear up some misconceptions about Crypto-Currencies and the roll they play in todays cybersecurity.
44:54 09/08/2021
The Business of Cybersecurity
Marketing and Business Development has always been a challenge with selling IT Services. You have the expertise with a great service offering, however struggle breaking through and effectively growing your business. Pete Busam, Founder & President of Equilibrium Consulting has an excellent chat with Ryan on the business of cybersecurity. Pete delivers some solid advice and ideas to get your marketing plan engaged and effective. ‘Lead generation is not marketing’ states Pete….Leads are the result of a solid marketing plan.
38:11 09/01/2021