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97 UX Things

Authors of the book 97 Things Every UX Practitioner Should Know discuss their chapters, career trajectories, and give advice for anyone working in user experience


Susan Mercer - Tell the User's Story via Effective Research Reports
Susan Mercer gives tips on producing effective research reports that address business goals
23:02 04/19/2022
Al Lopez - Work Together to Create Inclusive Products
Al Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environment
24:17 03/29/2022
Christy Ennis-Kloote - Embrace a Shared Cadence to Avoid Silos
Christy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently.
22:52 03/22/2022
Brian Sullivan - Frame the Opportunity Before Brainstorming the Solution
Brian Sullivan provides pointers about not letting solutioning get in the way of brainstorming.
27:16 03/15/2022
William Ntim - Don't Perform a Competitive Analysis Before Ideating
William Ntim discusses how waiting to do a competitive analysis can improve your design ideation.
25:37 03/08/2022
Megan Campos - Diverse Participant Recruiting is Essential to Authentic User Research
Megan Campos provides practical tips for ensuring a diverse recruit during user research.
22:42 03/01/2022
Michelle Morgan - Make Learning a Part of Your Design Process
Michelle Morgan tells us how to make learning part of your design process.
28:15 02/22/2022
Liz Possee Corthell - Thinking About the Future is Important for Any Design Process
Liz Possee Corthell provides tips on incorporating futures thinking into your design process.
25:11 02/15/2022
Shanae Chapman - Create a Design Portfolio That Gets Results
Shanae Chapman provides best practices for building a UX portfolio
28:36 02/08/2022
Bob Thomas - Bring Rapid User Research Methods to Agile Teams
Bob Thomas discusses his experience implementing rapid research at a large company.
28:57 11/16/2021
Adam Connor - Remember the Four Questions of Critique
Adam Connor discusses UX maturity in organizations and best practices for critique.
27:46 11/09/2021
Holly Schroeder - Advocate for Accessibility
Holly discusses her chapter about advocating for accessibility and provides practical ways for everyone to keep accessibility in mind.
27:52 11/02/2021
Annie Persson - If Designing Survey Questions Were Easy, There'd Be No Garbage Data
Annie Persson discusses how to make the most out of your survey questions.
27:18 10/26/2021
Todd Zazelenchuk - Improve Usability Testing with Task Cards
Todd Zazelenchuk discusses the various ways task cards help improve usability studies.
28:09 10/19/2021
Julia Cowing - Plan User Research with the Customer Question Board
Julia Cowing discusses her chapter about a method to choose the right UX research method for your questions about end-users
25:35 10/12/2021
Benson Chan - Sell Your Design Ideas with Trust and Insights
Benson Chan discusses his chapter about gaining trust through design insights
25:36 10/05/2021
Shipra Kayan - Align Your Team Around Customer Needs via Design Workshops
Shipra Kayan discusses her chapter about how workshops can help align teams and stakeholders
26:54 09/28/2021
Eduardo Ortiz - Implement Service Design in Your Practice
Eduardo Ortiz chats about service design and how it can be implemented in an organization.
26:30 09/14/2021
Joe Sokohl - Don't Forget About Information Architecture
Joe Sokohl discusses how information architecture is the backbone of a good design.
31:26 09/07/2021
Priyama Barua - Boost Your Emotional Intelligence to Move From Good to Great UX
Priyama Barua discusses how emotional intelligence can help a practitioners in their UX careers. 
28:40 08/31/2021
Kathi Kaiser - Know These Warning Signs of Information Architecture Problems
Kathi Kaiser discusses finding and addressing information architecture problems in your design.
28:37 08/24/2021
Marli Mesibov - Design for Content First
Marli Mesibov discusses her chapter on designing for content first.
25:38 08/17/2021
Julie Meridian - Put on Your InfoSec Hat to Improve Your Designs
Julie Meridian chats about her chapter about improving designs by employing an InfoSec lens
24:01 08/10/2021
Anna Iurchencko - Improve Communication and Encourage Collaboration Using Sketches
Anna Iurchencko discusses her chapter about using sketches to improve communication
29:21 08/03/2021
Mike Hawley - Assess Usefulness and Desirability Early in Product Development
Mike Hawley discusses his chapter about using design artifacts to get more out of your formative user interviews.
28:17 07/27/2021
Kyle Soucy - Data Alone Does Not Create Empathy, Storytelling is Key
Kyle Soucy discusses her chapter about how we can improve our research readouts by focusing on the presentation, not the report.
26:55 07/20/2021
Morgane Peng - Not All Interfaces Need To Be Simplified
Morgane Peng discusses how enterprise, information rich interfaces don't necessarily need to be simplified.
26:49 07/13/2021
Jon Robinson - Embrace Your Ignorance
Jon Robinson discusses his chapter about staying humble in our UX work.
24:39 07/06/2021
Cindy Brummer - Personas with Emotions and Behaviors are More Valuable
Cindy Brummer discusses her chapter about maximizing the utility of personas by focusing them on behaviors.
24:57 06/29/2021
Becca Kennedy - Include Non-Users in Your Research
Becca Kennedy discusses her chapter in the book: Include Non-Users in Your Research.
21:14 06/22/2021