Show cover of 97 UX Things

97 UX Things

The first two seasons of the 97 UX Things podcast has interviews with authors of the book 97 Things Every UX Practitioner Should Know, who discuss their chapters, career trajectories, and give advice for anyone working in user experience. In season three, book authors, the podcast host, and guests from outside the book provide practical UX tips for listeners. The 97 UX Things podcast is hosted by Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and founder of Watch City Research, a UX research consultancy based outside of Boston, MA.

Tracks

Notes on Taking Notes
Taking notes while moderating user interviews is an important and underrated skill for UX researchers. This episode provides tips on taking great notes during UX research.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
09:36 8/22/23
Observed Behavior is the Gold Standard (feat. Kaaren Hanson)
Kaaren Hanson, PhD discusses her book chapter "Observed Behavior is the Gold Standard" and offers insight on effectively building UX teams.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
16:42 8/8/23
Ask Participants to Tell You What You Don't Know to Ask (feat. Amanda Rotondo)
Amanda Rotondo, PhD discusses her book chapter "Ask Participants to Tell You What You Don't Know to Ask" and provides some insight about building team empathy in a remote world.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
15:38 7/25/23
Have a Well-Rounded UX Research Toolkit to Maximize Insights
Dan Berlin discusses the pitfalls of relying too much on unmoderated usability studies and missing out on deeper insights.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
09:17 7/11/23
Follow These Principles of Gestalt for Better UX Designs (feat. Erin Malone)
Erin Malone discusses her book chapter "Follow These Principles of Gestalt for Better UX Designs."Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
18:54 6/27/23
Designing for Behavior Change (feat. Amy Bucher)
Amy Bucher, PhD, discusses her book Engaged: Designing for Behavior Change, and provides practical tips to UXers who want to incorporate these methods into their work.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
17:20 6/13/23
Designing and Content Strategizing for Trust (feat. Margot Bloomstein)
Margot Bloomstein, author of the 2012 book Content Strategy at Work: Real-world Stories to Strengthen Every Interactive Project, and her 2021 book Trustworthy: How the Smartest Brands Beat Cynicism and Bridge the Trust Gap, discusses how we can build trust with our users through design.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
23:28 5/30/23
Don't Underestimate the Power of Coworkers as Usability Participants (feat. Daniel Diener)
Daniel Diener discusses his book chapter "Don't Underestimate the Power of Coworkers as Usability Participants."Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
23:35 5/16/23
Stuck? Diagrams Help (feat. Abby Covert)
Abby Covert discusses her book Stuck? Diagrams Help.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
27:03 5/2/23
The Right Screener Sets Up Your Recruit and Research for Success (feat. Katelyn Thompson)
Katelyn Thompson discusses her chapter "The Right Screener Sets Up Your Recruit and Research for Success."Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
25:19 4/18/23
Taking a Systems Thinking Approach to UX (feat. Jen Briselli)
Jen Briselli, our first guest from outside the book, discusses how to bring systems thinking to UX.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
24:55 4/4/23
Design Thinking Workshops Will Change Your Process (feat. Theo Johnson)
Theo Johnson discusses his book chapter, "Design Thinking Workshops Will Change Your Process."Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
26:20 3/28/23
The Participant's Well-Being is Your Responsibility (feat. Danielle Cooley)
Danielle Cooley discusses her chapter "The Participant's Well-Being is Your Responsibility."Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
21:49 3/14/23
Leverage Your "Psychologist Voice" for Effective UX Research Moderation
Dan Berlin, editor of the book 97 Things Every UX Practitioner Should Know, and host of this podcast, kicks off season three of the 97 UX Things podcast with a discussion of his book chapter "Leverage Your 'Psychologist Voice' for Effective UX Research Moderation."Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
15:44 3/1/23
Tell the User's Story via Effective Research Reports (feat. Susan Mercer)
Susan Mercer gives tips on producing effective research reports that address business goalsSponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
22:59 4/19/22
Work Together to Create Inclusive Products (feat. Al Lopez)
Al Lopez discusses their chapter Work Together to Create Include Products and provides tips on fostering a diverse work environmentSponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
24:15 3/29/22
Embrace a Shared Cadence to Avoid Silos (feat. Christy Ennis-Kloote)
Christy Ennis-Kloote provides tips on how to keep large teams informed and collaborating efficiently.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
25:53 3/22/22
Frame the Opportunity Before Brainstorming the Solution (feat. Brian Sullivan)
Brian Sullivan provides pointers about not letting solutioning get in the way of brainstorming.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
27:14 3/15/22
Don't Perform a Competitive Analysis Before Ideating (feat. William Ntim)
William Ntim discusses how waiting to do a competitive analysis can improve your design ideation.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
25:34 3/8/22
Diverse Participant Recruiting is Essential to Authentic User Research (feat. Megan Campos)
Megan Campos provides practical tips for ensuring a diverse recruit during user research.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
22:40 3/1/22
Make Learning a Part of Your Design Process (feat. Michelle Morgan)
Michelle Morgan tells us how to make learning part of your design process.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
28:13 2/22/22
Thinking About the Future is Important for Any Design Process (feat. Liz Possee Corthell)
Liz Possee Corthell provides tips on incorporating futures thinking into your design process.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
25:08 2/15/22
Create a Design Portfolio That Gets Results (feat. Shanae Chapman)
Shanae Chapman provides best practices for building a UX portfolioSponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
28:34 2/8/22
Bring Rapid User Research Methods to Agile Teams (feat. Bob Thomas)
Bob Thomas discusses his experience implementing rapid research at a large company.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
28:55 11/16/21
Remember the Four Questions of Critique (feat. Adam Connor)
Adam Connor discusses UX maturity in organizations and best practices for critique.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
27:23 11/9/21
Advocate for Accessibility (feat. Holly Schroeder)
Holly discusses her chapter about advocating for accessibility and provides practical ways for everyone to keep accessibility in mind.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
27:49 11/2/21
If Designing Survey Questions Were Easy, There'd Be No Garbage Data (feat. Annie Persson)
Annie Persson discusses how to make the most out of your survey questions.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
27:15 10/26/21
Improve Usability Testing with Task Cards (feat. Todd Zazelenchuk)
Todd Zazelenchuk discusses the various ways task cards help improve usability studies.Sponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
28:07 10/19/21
Plan User Research with the Customer Question Board (feat. Julia Cowing)
Julia Cowing discusses her chapter about a method to choose the right UX research method for your questions about end-usersSponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
25:32 10/12/21
Sell Your Design Ideas with Trust and Insights (feat. Benson Chan)
Benson Chan discusses his chapter about gaining trust through design insightsSponsored by Watch City ResearchWatch City Research is your trusted UX research partnerDisclaimer: This post contains affiliate links. If you make a purchase, I may receive a commission at no extra cost to you.
25:33 10/5/21

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