Show cover of Hire and Empower with Molly McGrath

Hire and Empower with Molly McGrath

This podcast is dedicated to providing the key ingredients to transform your employees into a dream team that creates consistent results in every aspect of the business including; team empowerment, leadership, business development, communication hiring, and firing. As some of the country’s leading staffing & management consultants, we help business owners (Entrepreneurs) and the team that support them (Intrapreneurs) to powerfully connect and work together to grow the business, together.

Tracks

Episode 253: Firing People is Part of Growing and Running a Business
In this episode, Molly provides valuable insights into the inevitable aspects of managing a team, such as the need sometimes to make difficult staffing changes, and how to evolve a business into a structured and systematic entity. She explains the need for alignment with the company's vision and goals, urging business owners to remain steadfast in this journey toward growth and operational excellence.   Key Takeaways: Implementing structured business practices such as KPIs, job descriptions, and systematic workflows is essential as a company grows. Resistance to change is a natural part of the process, particularly from first or long-standing employees, and must be addressed strategically. As businesses systematize, it's not uncommon for employees to feel micromanaged, but this transparency is crucial for the overall health of the company. An employee's reluctance towards structured growth can sometimes indicate that the company may no longer be the right fit for them. Having difficult but necessary conversations, whether about performance or business direction, is crucial for maintaining progress and achieving goals.   Quote for the Show: "Yes, you will have to fire people. That's part of the deal." - Molly McGrath   Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/eqbQwlCf5AQ
12:14 4/23/24
Episode 252: An Employee Challenge to Law Firm Leadership
In this episode, Molly tackles the pervasive and potentially harmful belief that employees will never care as much about your business as you do. She challenges those in law firm leadership, to reconsider this notion and cultivate a culture of trust and empowerment in their teams.   Key Takeaways: Empowering Belief: Employees can and do care about your business as much as you do, which is a foundational truth for sustainable business growth. Cultural Shift: To build trust and let go of micromanagement, it's essential to shift the workplace culture to one that recognizes and appreciates employees' commitment. Active Engagement: Molly urges leaders to engage in open dialogue with team members to better understand their role and contributions to the firm's success. Mindset Matters: The belief that employees don't care may be rooted in leaders' lack of trust or fear of letting go, which needs to be addressed for the firm to progress. Transforming Mindsets: By changing the narrative around employee investment, leaders can foster an environment where every team member is motivated to contribute actively to the firm's goals.   Quote for the Show: "Your employees tell me they feel like they care about the business more than you do." - Molly McGrath   Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk The Estate Planning and Elder Law Marketing Summit – https://estateandelderlawsummit.com/event-details   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/afrSS1dxVvY
10:49 4/16/24
Episode 247: Why Client Subscriptions Work
In this episode, Molly unveils the imperative of establishing a client care subscription model in the personal service industry. With her experience and passion, she provides a roadmap on how to build and sell VIP programs that transform one-time clients into lifelong patrons of your law firm.   Key Takeaways:   Client care subscription models can turn satisfied clients into lifetime clients by providing VIP access and continuous service. Monthly or annual subscription models create predictable, residual income streams for law firms. Subscription models enhance firm differentiation, client loyalty, and market presence. Quote for the Show: "Your clients are begging for a way to become a lifetime client of yours." - Molly McGrath   Links The Estate Planning and Elder Law Marketing Summit - https://estateandelderlawsummit.com Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/yJI1IiartrY  
09:44 3/12/24
Episode 246: How to Guarantee Qualified Consults and Close More Deals
In this episode, Molly dives deep into the frustrations that professionals in the legal field experience when dealing with unqualified consultations and the inefficiencies that arise from them. She advocates for the strategic use of educational workshops and webinars to pre-qualify clients, ensuring that by the time a consultation occurs, the potential client is a "hell yes" and already resonates with the firm's approach.    Key Takeaways:   Pre-qualifying consultations can save time and ensure legal professionals meet with only ideal clients. Educational workshops and webinars can effectively prepare and filter potential clients before in-person consultations. The 'workshop model' is adaptable across various legal disciplines and has been proven to increase engagement and sales conversions. The Estate Planning and Elder Law Marketing Summit in Denver promises to provide estate planning and elder law attorneys with a comprehensive system for managing initial consultations and workshops. Quote for the Show: "By the time you meet with somebody, they are already a hell YES!" - Molly McGrath   Links The Estate Planning and Elder Law Marketing Summit - https://estateandelderlawsummit.com/event-details Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/mgsPUoTW5LI  
14:01 3/5/24
Episode 243: Building Your $100k a Month Estate and Elder Law Firm
In this episode, Molly and Jim Blake, Founder and CEO of Bambiz, a marketing expert for estate planning and elder law firms, discuss how to build a $ 100k-a-month estate and elder law firm. They share their proven strategies for hiring the right people, implementing effective marketing techniques, and creating a streamlined process to convert leads into clients. By following their step-by-step playbook, attorneys can achieve significant growth and success in their practices. The episode also introduces an upcoming live event in Denver, Colorado, where Molly and Jim will provide in-depth training and guidance to help attorneys reach their financial goals.   Key Takeaways:   The key hires for a successful law firm include an outsourced marketing coordinator, a client service coordinator, and a legal assistant. Outsourcing marketing tasks to an overseas marketing coordinator can save time and money while still maintaining a high level of quality and customization. Attorneys can focus on their expertise and save time by delegating tasks such as client consultations and document drafting to their team. The upcoming live event in Denver, Colorado, will provide attorneys with a comprehensive playbook and practical guidance to implement the strategies discussed in the episode. Quote for the Show: "If you hire the right people and implement the right marketing,...you can create the $100,000+ month law practice." - Jim Blake   Links Estate Planning and Elder Law Marketing Summit - https://www.estateandelderlawsummit.com/event-details Bambiz Website: https://bambiz.net/ Facebook: https://www.facebook.com/bambizmarketing LinkedIn: https://www.linkedin.com/company/bambiz/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/IFkbILe6jfI
27:58 2/11/24
Episode 232: The Danger of Accepting Mediocre Work in Law Firms
In this episode, Molly discusses the danger of accepting mediocre work in law firms. She emphasizes the importance of continuously striving for growth and improvement, even when things are going well. She encourages law firm owners to get curious, ask the right questions, and analyze key metrics to ensure long-term success and scalability.   Key Takeaways: Law firms should not settle for mediocrity, even when they are financially stable. It is crucial to analyze key metrics and ask the right questions to identify areas for improvement. Law firm owners should strive for controlled growth and scalability to create a profitable and sellable practice.   Quote for the Show: "Stop making decisions based on what your bookkeeper tells you or your CFO." - Molly McGrath   Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/AkOI_z-rSNw  
16:04 11/28/23
Episode 228: What If The Miracle You Need Is Just You Getting Out of Your Own Way
Molly McGrath emphasizes the importance of effective communication and empowerment within law firms. She highlights the need for attorneys to trust their team members and allow them to take on leadership roles in running the firm. She also encourages team members to have courageous conversations with their attorneys and express their needs and concerns. ‌ Key Takeaways ‌ Your team wants to run this like a board of directors. They want structure. They want systems. They want accountability. Team members should have courageous conversations with their attorneys and express their needs and concerns. Both attorneys and team members need to let go of their old roles and embrace new positions to facilitate growth and efficiency. Quote for the Show: "Attorneys, give your team members an opportunity to step up and lead, to become legal leaders." - Molly McGrath ‌ Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk ‌ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/GvwEco0GcP4
17:39 10/31/23
Episode 224: Two Steps to Help Your Attorney and Make Your Life Easier
Molly McGrath shares two simple steps to help attorneys and make employees' lives easier. Step one is to ask attorneys what they are not seeing that they wish they were seeing, to show support and build trust. Step two is to have a follow-up meeting to discuss the feedback and create action items. By implementing these steps consistently, employees can positively impact the attorney's work and create a more efficient and effective team.   Key Takeaways   Give your attorney the space to dump their thoughts and concerns without judgment. Use the Kaizen method to continually improve your processes and systems. Pay attention to what's not working and make small changes to improve things. Invest in your team members by providing them with the tools and resources they need to be successful. Give your team members the permission and confidence to come to you with their ideas and concerns. Be committed to the success of your business and the people you work with. Quote for the Show: "What are you not seeing that you wish you were seeing?" - Molly McGrath   Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/gS6JmwLjqNk
19:47 9/26/23
Episode 223: Overcoming Obstacles and Setting Boundaries for Mental Health in the Workplace
In this episode, Molly interviews Casey Kang Head, founder of The Happier Hustle, about the secrets of overcoming challenges in the workplace. Casey shares her personal journey as a three-time cancer survivor and how it led her to leave a toxic work environment. She emphasizes the importance of conquering obstacles, setting boundaries, embracing change, and developing inner resilience. Casey also highlights the need for individuals to acknowledge their wins and celebrate their accomplishments. Key Takeaways: Conquer obstacles by breaking them down into manageable steps and working through them one at a time. Set boundaries to protect your time and prioritize your well-being. Learn to say no when necessary. Embrace change by adapting and evolving. See change as an opportunity for growth and improvement. Develop inner resilience by celebrating your wins and acknowledging your accomplishments. Strength is a mindset of endurance. Keep pushing forward and don't give up. Quote for the Show: "We need to start thinking about how to solve the problems before they become problems." - Casey Kang Head   Links Website: https://www.thehappierhustle.com Facebook: https://www.facebook.com/thehappierhustle/ Instagram: https://www.instagram.com/thehappierhustle/?hl=en LinkedIn: https://www.linkedin.com/in/casey-kang-head-37a4b488/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/8tABUaos_R8
72:22 9/19/23
Episode 218: Client Care Calls: The Who, What, When, Where & How
Molly discusses the importance of client care calls for both employees and the firm, and provides guidance on how to get started and conduct them effectively. She outlines three different funnels for client care calls: existing clients, past clients, and past prospects. She also highlights the benefits of implementing these calls, such as improving client satisfaction, generating additional revenue, and building credibility with referral sources.    Key Takeaways   Client care calls can be a valuable tool for employees to make a difference and create value within the firm. There are three different funnels for client care calls: existing clients, past clients, and past prospects. Employees should take ownership of client care calls and use them as an opportunity to enhance the client experience and generate additional revenue. Client care calls can be integrated into daily, weekly, or semi-weekly routines, depending on your role. Calls can be divided among team members based on different client categories (existing clients, past clients, past prospects). The information gathered from the calls should be documented in the firm's CRM system for future reference. Quote for the Show: "You are a valued, highly valued team member regardless of what seat you sit in." - Molly McGrath   Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/company/hiring&empoweringsolutions/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/wMNBn2nPytg  
61:57 8/22/23
Episode 217: Attorney Referral Fees
Molly is joined by Arya Firoozmand, Co-Founder & CEO of Overture Law, to discuss attorney referral fees. They challenge the old-school mentality around sharing fees and highlight the ethical guidelines that allow attorneys to share fees with each other. Arya explains how Overture Law streamlines the referral process, provides transparency in billing, and ensures a positive client experience.    Key Takeaways Attorneys can ethically share fees with other attorneys by following client disclosure rules. Overture Law provides a platform for attorneys to refer cases to each other and generate referral fees. Client service and responsiveness are crucial in the legal profession. Overture Law offers transparency and control, allowing attorneys to track referrals and receive direct deposits for referral fees. Overture Law provides access to a collaborative and supportive legal community. Quote for the Show: "You can ethically share fees with other attorneys..." - Arya Firoozmand   Links Website: https://overture.law/ Instagram: https://www.instagram.com/overture_law/ LinkedIn: https://www.linkedin.com/company/overturelaw/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/ Get Fix My Boss Book: https://amzn.to/3PCeEhk   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/dZAr1IYWziw  
34:48 8/8/23
209: How to Automate Client Intake & Data Flows in Your Law Practice
In this episode, Molly McGrath and Wouter IJgosse, the founder of DecisionVault.com, talk about how to simplify and automate the intake process, which is a consistent headache for law firms. The conversation delves into the benefits of DecisionVault for estate planning law firms, including time savings, reduced errors, and the ability to push variables into document automation tools. Molly and Wouter discuss how clients have responded positively to the platform's ease of use and the automation possibilities it enables.    Key Takeaways   DecisionVault was created by Julia, the wife of Wouter, who had an estate planning practice and needed a better way to manage client information. It is a platform designed to help law firms automate the intake process, making it more efficient for team members. It works alongside practice management and document automation tools, allowing clients to complete questionnaires over time through the portal. It is beneficial for legal practices beyond estate planning, and the platform is expanding into other areas of law. It can push variables into document automation tools like Gavel, Woodpecker, Formstack, Nakli, and HotDocs. Decision Vault won second place at the American Bar Association Techshow. . Quote for the Show: "Sending an intake form to clients is not self evident and that doesn't work." - Wouter IJgosse     Links Website: https://decisionvault.com/ Facebook: https://www.facebook.com/DecisionVault LinkedIn: https://www.linkedin.com/in/wouterijgosse/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/aiegTm-1Be4   
24:30 6/6/23
208: The Netflix of Legal Marketing
In this episode, Molly McGrath is joined by Jordan Ostroff, the president of LegalEase Marketing. They dive into the concept of the Netflix of legal marketing, discussing the benefits of a subscription model for law firms. Jordan introduces the acronym SET IT, which stands for Strategize, Execute, Track, Iterate, and Test, emphasizing the importancve of quarterly strategizing. The episode emphasizes that tracking data is crucial for identifying the factors influencing revenue and client reviews. Tune in to learn more how to develop marketing strategies, maximize client acquisition and retention rates, and leverage legal marketing techniques to increase client intake and close deals.    Key Takeaways   The Netflix of Legal Marketing can provide law firms with consistent access to new content, tweaks, and changes, enabling them to generate cases and grow their firm effectively. Different firms require different strategies, and there is no one-size-fits-all solution. Converting leads into clients should be the primary focus than solely relying on the number of leads. Tracking data is vital for making informed decisions and identifying the causes of changes in revenue and client feedback. Following up with leads is an often overlooked and underutilized strategy in selling legal services. Law firms should focus on maximizing client acquisition and retention rates. Implementing a customer relationship management (CRM) system is highly recommended for law firms engaged in marketing activities. Quote for the Show: "Marketing is NOT a Set It and Forget It."     Links Website: https://www.legaleasemarketing.com/ Facebook: https://www.facebook.com/jordan.ostroff LinkedIn: https://www.linkedin.com/in/jordan-ostroff/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/lzsfSpDxDXU   
31:34 5/30/23
207: Define Your Own Success
Molly McGrath shares her definition of success, and what success means for entrepreneurs in a virtual world. She emphasizes that success goes beyond revenue and should encompass a sense of fulfillment and the freedom to pursue one's passions. She also encourages entrepreneurs to take a step back and evaluate their situation if they feel overwhelmed and exhausted. She suggests that if joy and ease are lacking in one's business, it may be time to redefine success and consider a fresh start. It is crucial to differentiate between money and growth activities and not focus solely on monetary goals. Molly emphasizes the need for individuals and teams to enjoy their work and feel fulfilled in their definition of success.    Key Takeaways   Align the definition of success with one's purpose or "why." Coaching and support can help reduce stress and encourage delegation of tasks. Prioritize joy, creativity, and white space alongside revenue and size. At least 60% of the attorney's time should be spent on activities such as attending creative and entrepreneurial events, and implementing the ideas that come from them. Consider hiring a fractional COO to manage the business and alleviate stress. Success for entrepreneurs should include a sense of fulfillment and the freedom to pursue what they love.   Quote for the Show: "Success is not only about revenue."     Links Website: https://hiringandempowering.com/ Facebook: https://www.facebook.com/hiringandempowering LinkedIn: https://www.linkedin.com/in/molly-hallmcgrath/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/64uvm6i2I8g
24:37 5/23/23
206: Having Science on Your Side in Your Referral Strategy
In this episode, Molly speaks with Stacy Brown Randall, the Founder of Growth by Referrals, about the importance of referrals in law firms and how to systematize referral strategies. Stacey talks about how she helps business owners generate referrals naturally without manipulating, incentivizing or even asking. The conversation also covers how to properly thank and nurture referral sources, and how to handle anxiety related to forgetting to thank a referral source. Tune in to learn more about managing and increasing your business referrals. Key Takeaways   Referrals make up 80% of clients for many law firms. Providing great services and results to clients is enough to get referrals. The goal is to generate referrals naturally without desperate tactics like begging or using promotional gimmicks. The attorney industry is based on relationships and referrals, making it perfectly positioned for referral generating strategies. Referrals should be mutually beneficial, where both parties are helped and feel like a hero The psychology and science of referrals can be explored and applied to increase referrals. Quote for the Show: "Uncover the Secret to Generating Referrals Without Asking."     Links Website: https://www.staceybrownrandall.com/ Facebook: https://www.facebook.com/StaceyBrownRandall LinkedIn: https://www.linkedin.com/in/staceybrandall/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/eE4ffXi6xNc   
44:18 5/16/23
205: Unpacking the 3 Levels of Anxiety in the Law Firms
Thank you to LegalEase for sponsoring this episode, find out more at https://www.legaleasemarketing.com/.   In this episode, we delve into the complex and often misunderstood world of anxiety. Today's guest, Noelle McWard, is a renowned expert in the field and the owner of Counseling Solutions. She joins us today to discuss the three main causes of anxiety and how to gain better control of this pervasive emotion. With her upcoming book, Unpack Anxiety Impact, Noelle emphasizes the importance of recognizing the causes and solutions of anxiety to manage it effectively. She also discusses the increasing prevalence of anxiety among young people and the unique challenges faced by attorneys. Join us as we explore the ways that people create anxiety in their lives, and how to address them. Key Takeaways   Anxiety has become a major mental health issue, especially among young people, and was recently discussed at a professional conference. Understanding the three main causes of anxiety can help people gain better control over it. Anxiety is an emotion that is wired into our brain and nervous system to keep us alive and triggers us into fight, flight, or freeze mode. Unfortunately, our system is not able to differentiate between real and perceived danger, leading to anxiety even when there is no real danger. Lawyers have a natural tendency towards control, which can contribute to anxiety in their professional lives. Instead of simply telling people to do yoga or take walks to relieve anxiety, it's important to understand where the anxiety is coming from and how to deal with it effectively. Quote for the Show: "There’s three main causes of anxiety that each have a unique solution."     Links Website: https://www.counselingsolutionschicago.com Facebook: https://www.facebook.com/counselingsolutionschicago/ Pinterest: https://www.pinterest.com/counselingsolutions/ LinkedIn: https://www.linkedin.com/in/noelle-mcward-192473b/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/FIPU60pxehU
66:45 5/9/23
204: Text Message: An Important Tech Tool for Lawyers
Thank you to LegalEase for sponsoring this episode, find out more at https://www.legaleasemarketing.com/.   In this episode, Molly speaks with Jim Calloway, the Director of the Oklahoma Bar Management Assistance Program, who offers tech support to lawyers and paralegals. This episode discusses the importance of text messaging as a communication tool for lawyers and clients, despite some initial reluctance. Jim suggests various ways to use text messages to improve client management, from appointment reminders to increasing response rates. They also discuss different platforms for sending text messages and the importance of storing them in the client's file. Tune in to learn more about the practical applications of text messaging in the legal profession. Key Takeaways Text messaging is an important technology tool for lawyers but is not widely embraced due to concerns about privacy. Practice management software solutions are now adding text messaging, so it can be filed in the proper client digital file. Text messaging is important for lawyers in terms of practice management, efficiency, and notifications to clients. Text message reminders can be useful for clients unfamiliar with the legal process, such as for initial consultations or court appearances. Text messages can be used to increase response rates from prospective and existing clients. Quote for the Show: "Texting is here, we might as well use it."     Links Blog: https://www.lawpracticetipsblog.com Twitter: https://twitter.com/jimcalloway The Digital Edge Podcast: https://legaltalknetwork.com/podcasts/digital-edge/ LinkedIn: https://www.linkedin.com/in/jimcalloway/ Law Firm Admin Bootcamp: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions Youtube - https://youtu.be/owPDzvSpLcc
28:17 5/2/23
203: Building your law firm from the ground up: business skills every attorney needs
Thank you to LegalEase for sponsoring this episode, find out more at https://www.legaleasemarketing.com/.   In this episode, Molly and James discuss the difficulties of transitioning from a legal career to a business-minded one. They touch on how lawyers may have the skills to win a case but may not have the skills to run a successful business. James also discusses the importance of taking time off to manage emotions and maintain physical health, as well as the importance of treating employees with respect. Lawyers may be strong-willed and right in the courtroom, they must treat their staff with respect and understanding in order to run a successful business.   Key Takeaways Accepting all clients in the early stages of a business is important to make ends meet, but eventually, narrowing down the target market is crucial for sustainability. Every decision has consequences, and entrepreneurs must be mindful of this when building a business. Confidence and being unapologetic about who you serve are crucial when building a successful law firm. Transitioning from a legal career to a business-minded one can be difficult, and lawyers must recognize that they may not have all the skills necessary to run a successful business. Hiring people who are better and smarter than you can lead to success in business. Not everyone will want to do business with you, and entrepreneurs must accept this.   Quote for the Show: "Every decision has a Consequence. Period."     Links Website: 8334thewin.com Youtube: https://www.youtube.com/channel/UCc6YLXt4TEKCgZluDLkzwOQ Instagram: https://www.instagram.com/accidentattorneyjg/ Facebook: https://www.facebook.com/georgiatrialattorneys LinkedIn: https://www.linkedin.com/company/georgia-trial-attorneys-at-kirchen-&-grant-llc/ https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/Yf4yGb39Cp0
41:58 4/25/23
202: 89% of your Clients' Buying Decisions are Visual.
Thank you to LegalEase for sponsoring this episode, find out more at https://www.legaleasemarketing.com/.   Amanda discusses the importance of one's style and how it can affect their success. 89% of what people learn about someone is visual, and the first three to seven seconds of meeting someone are crucial for either connecting or disconnecting. Dressing the part and having the right mindset are key to connecting with people and opportunities. It's not just about clothes, but rather about how someone feels wearing them. The conversation then shifts to increasing earning potential and growth for our future selves. Amanda emphasizes that dressing the part and having the necessary confidence and authenticity is essential for achieving the desired goals.   Takeaways Style can be a useful tool to help move forward in life. Activating your crown chakra can open you up to divine inspiration, with the color purple being representative of this chakra. Meditation is a powerful practice for strengthening your seventh chakra and quieting your mind. Indigo, navy, and dark blue are great colors to wear when making major decisions or listening to your intuition. Journaling can be a helpful way to express yourself and share your beliefs. The third eye chakra is linked to intuition and finding answers within oneself.   Quote for the Show: "Change Your State Through Style and Be Your Next Level Success."    Links Website: https://www.amandaweilstyle.com Youtube:https://www.youtube.com/channel/UCkSZn2tGtsX2zX51ErI_IWg/featured  Instagram: https://www.instagram.com/amandaweilstyle/ Facebook: https://www.facebook.com/groups/styleawakening LinkedIn: https://www.linkedin.com/in/amanda-weil Free Color Confidence Quiz: https://www.amandaweilstyle.com/quiz https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/VxYquv2k8qk  
59:02 4/18/23
201: When you Believe What you are doing will Work...
Billie Tarascio is an entrepreneur who believes in the power of experimentation and deep curiosity when it comes to business. She recommends understanding one's own risk tolerance before embarking on any experiment, as many may fail. However, those that do succeed can lead to faster progress. She also encourages empowering one's team with clear roles and goals. Billie acknowledges that finding and building a team is one of the hardest parts of entrepreneurship, and that it may involve a lot of turnover. Billie also stresses the importance of investing in the people within the company and training them to become their own replacements.   It’s important to have a high risk tolerance and be driven by passion for your business. Implementing a low cost, limited scope legal service model and using 100% cloud software can be a successful strategy for growing a law firm. Combining modern technology with traditional law firm business model principles can lead to success in the legal industry. Experimenting and testing new approaches in pricing models, rather than relying on assumptions is important. Technology can be used to make the legal process more efficient, regardless of pricing model. Branding and marketing are important for law firms, and an approachable and polished website can help attract clients. There is power in experimentation and deep curiosity on entrepreneurship, and understanding one's own risk tolerance. Building a strong leadership team by promoting from within the company and investing in people can lead to successful and intentional growth for a business. Quote for the Show: "Stop Chasing Easy Wins, They Don't Exist!"   Links: Website: https://mymodernlaw.com Youtube: https://www.youtube.com/channel/UCUir14Y00_F06-H_W7lxtoA Tiktok: https://www.tiktok.com/@modernlawaz Instagram: https://www.instagram.com/modernlaw/ Facebook: https://www.facebook.com/MyModernLaw LinkedIn: https://www.linkedin.com/company/987323/ Ways to Tune In:   Amazon Music https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/09Vrn3n0w1I
37:36 4/11/23
200: Mental Overwhelm and Overall Gut Health Connection
Amanda discusses the connection between mental overwhelm and gut health. She notes that overwhelm can be experienced as a result of a variety of life stressors such as relationships, work dynamics, and client dynamics. It was also noted that the microbiome that lines the gut is necessary for the body to function optimally. Amanda explains that when these neurotransmitters are out of balance, it can lead to feelings of mental overwhelm. She also suggests ways to balance these neurotransmitters and improve gut health.   Takeaways Mental overwhelm is a pervasive problem in our culture and can be a chronic and consistent issue for many people. The microbiome, a collection of microscopic organisms that line the gut, is responsible for producing hormones and neurotransmitters that are necessary for the body to function optimally. To improve gut health and balance neurotransmitters, it's important to get adequate sleep, reduce stress, and eat a well-balanced diet. Chronic, never-ending loop thoughts, rumination, worry, or considerations may indicate an imbalance of glutamate neurotransmitter and not enough GABA neurotransmitter. Balancing the brain-gut connection can lead to improved creativity, solutions, understanding, empathy, compassion, and patience. Self-care is essential to improve mental overwhelm and gut health, and listeners should prioritize their health and wellbeing by being kind to themselves and taking time to focus on their needs.     Quote for the Show: "Our microbiome is going to affect our mental ovewhelm."   Links Website: https://www.hinmanholistic.com Youtube: https://www.youtube.com/channel/UC24Q7hA6puPjBSyB9TtzOew Instagram: https://www.instagram.com/hinmanamanda/ Facebook: https://www.facebook.com/hinmanholistic LinkedIn: https://www.linkedin.com/in/amanda-hinman-675100a3 Free Gift: 3 Steps to Decrease Bloating in 3 days, https://www.hinmanholistic.com/decrease-bloating  Supplemental Taurine  Supplemental L-Theanine   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/rGmCcn4qnuI  
24:02 4/4/23
199: Great Marketing is not Enough if Your Prospects Do Not Convert
One of the biggest things that many companies struggle with is attracting leads and turning them into customers. So often companies will rely on marketing teams to bring in leads, but since there is no intake coordinator they can’t get them to convert. That is where today’s guest comes in! Please welcome to the show, Chris Mullins,  the CEO of Intake Academy. Chris is also the author of Law Firm Conversions: Great Marketing Is Not Enough When Your Prospects Don't Convert! Chris joins the host Molly McGrath to talk about how you need more than just great marketing to get a prospect to convert.    Takeaways:  Law firms spend huge sums of money on marketing, but they don’t teach the marketing team on how to handle calls and how to sell. If you aren’t teaching your marketing team to sell or convert leads then you can’t expect successful results from them. Depending on what firm you are working at, they might have a different definition or idea of what the next step is after converting someone to be a prospect.  When owners are seeing that there's little to no conversation from leads, the first thing they do is blame marketing. This leads to owners throwing more money at marketing without providing the proper training, education and coaching to their team. As the owner, you need to embrace the fact that selling is also experience and customer service. If you don’t have this mindset then you will be hemorrhaging money. If you want to help your marketing team close deals and be better at selling, then have them record their calls and listen to the recordings. That way you can tell them how great they are and give them feedback and tell them about new opportunities. Make sure to treat not just your team, but your clients also with love, caring and concern. If you treat them this way and be considerate of their feelings then you are more likely to have them motivated to close deals. What most people want to learn is how to be confident and learn to be empathetic. You can do this by making a list of 5 things and dive into one of those things and see how it feels. Quote of the Show:  "Inspect what you Expect." - Chris Mullins Links: LinkedIn: https://www.linkedin.com/in/chrismullinsphonesalesdoctor/ Website: https://intakeacademy.com/ Book: https://www.amazon.com/Law-Firm-Conversions-Marketing-Prospects/dp/0996360018 Bootcamp Link: https://www.lawfirmadminbootcamp.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/0hC5p0U79Bg Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
39:08 3/21/23
198: The 2-Hour Lifestyle Lawyer
Today’s guest is ranked as the second best out of 850 estate planning lawyer in New York according to Yelp. She has spoken at the UN Headquarters to discuss estate planning for non citizens, and she is the creator of 2-Hour Lifestyle Lawyer ™! Please welcome to the show, Laura Cowan, Esq! Laura is the Founder & CEO of the Law Office of Laura E. Cowan PLLC and she joins the host Molly McGrath to talk about how she is inspiring lawyers to make $10k a month while only working virtually 2 hours a day.    Takeaways:   A lot of attorneys were looking to add estate planning as an area of practice during the pandemic as it allows for a lot of the meetings to be done virtually.  Oftentimes people think that being a lawyer means you have to give your personal life in order to be successful but that isn’t the case.  There are three buckets that you have to be successful in if you want to be a successful estate planning attorney; Attracting leads, Closing leads, and Executing work. (ACE for short).  The measuring stick of success is not just closing and hiring, it’s also the lead generation you are building and nurturing the relationships you have. As an attorney, you need to focus on either attracting leads or closing leads. You can do this by educating the community or presenting and your staff members should be responsible for getting you booked on these events.  If you want to save time as an attorney, you can have team members review and draft documents. If you have 10 clients and a month, having a team member do that would save you 10 hours of tedious work. At the end of the day, you are actually doing your clients a disservice if you try to provide them with everything they need yourself. As the attorney, you need to be laser focused on the part or parts that really matter. Let your staff handle the rest.    Quote of the Show: 5:01 “If you're an attorney and you're looking to have a style business where you wanna make 10, 15, $20,000 a month consistently working part-time so you can do whatever, then I can teach you how to do that.”   Links: LinkedIn: https://www.linkedin.com/in/lauraecowanlaw/ Website: https://2hourlifestylelawyer.com/ https://lauraecowanlaw.com/ Instagram: https://www.instagram.com/thelauracowan/?hl=en Bootcamp Link: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube -  https://www.youtube.com/watch?v=gs-Dg1NXF0o&ab_channel=Hiring%26EmpoweringSolutions   Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/  
50:27 3/14/23
197: Attorneys, Are you unintentionally abusing your staff and yourself?
Our legal and financial services industries are broken, and today’s guest is here to help fix it. Ali Katz is the Founder & CEO at New Law Business Model. She works to update the way families and small business owners make their decisions about legal, insurance, financial and tax matters. Ali joins the host Molly McGrath to talk about how to avoid taking your frustrations out on your staff.   Takeaways:    Ali created the new law business model when she realized that the traditional model for lawyers and their staff is broken. She discovered this when she was in a business for herself and she noticed that the way she was taught to serve clients from law school doesn’t really serve everyone the way it should. The need for transformation in the legal and financial services industry is dire. With the way the current system is set up, it causes a lot of stress on founders and CEOs which leads to them taking their anger out on their staff.  When you are opening your own law firm, you have to be a leader and leadership begins with yourself. We tend to model ourselves after our role models and if they aren’t setting a positive example, it sets others up for failure. There is a lot of power in taking a moment to take a breath and focus on what the issue is at hand. This allows both people to clear their minds and come up with a solution to the issue instead of immediately getting angry. In many cases, the lawyers who are the most stressed out, you are probably coming across as mean and it creates a stressful environment and makes everyone uncomfortable in the office.  Your emotions are your responsibility. As a leader, you need to keep your emotions in check and you need to make sure you are empowering your employees enough that they feel comfortable and confident to be strong. Your team members can be your boss, but you also have to be somebody who is bossable.  You need to ask yourself how you maintain the balance between being a leader and also being a collaborative partner with members of your team. Quote of the Show: “Become the boss that is bossable.” - Ali Katz Links: LinkedIn: https://www.linkedin.com/in/thealikatz/ Website: https://www.thealikatz.com/podcast/ https://lnk.bio/newlawbusinessmodel Bootcamp Link: https://www.lawfirmadminbootcamp.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/D38PkUMbIrw Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/  
52:57 3/7/23
196: Is your Proven Sales Structure Consistently Closing 60-80%?
It’s that time of year where everyone talks about all the marketing that they can do, but the closing rates aren’t up to speed. Let’s get Q1 going in the right direction with today’s guest, Michael Patrick Strauch! Michael is the Founder of The Closing Room, and he joins the host Molly McGrath to give his tips to help attorneys retain more cases and see their closing rate skyrocket.    Takeaways:  In 30 days, you can follow the system model laid out in the closing room and see promising results.  It’s important to have a solid structure laid into place in your law firm in order to see the closing rate go up. You don’t want your closing process to be entirely reliant upon one person, and if it needs then that needs to change to the point that you can plug in anyone. Oftentimes, attorneys are running their own consultations. If the goal of the consultation is to get the client to stay with the firm, you don’t want to give them legal advice and then risk giving that away for free.  If you have the right structure in place, then legal advice isn’t necessary and then you can close between 60 to 80%. At the end of the day, it all comes down to the structure you have in place.  Part of sales is empathizing with the prospect. You can let them share their story but you need a process in place that gently guides them toward retaining your law firm. You want to make sure you are getting a deal done during the consultation. If you don’t get someone to sign on the dotted line, it is almost a guarantee that you won’t see that potential client sign with you. Most of the time, the issue isn’t poor quality leads but rather it’s the inability to close the deal in the conference room. Quote of the Show: “If you have the right structure in place, you never have to give legal advice” - Michael Patrick Strauch Links: LinkedIn: https://www.linkedin.com/in/michael-patrick-strauch-mps-28403864/ Website: https://www.theclosingroom.com/ Bootcamp Link: https://www.lawfirmadminbootcamp.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/nNgsjuS_fDA   Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/  
42:52 2/28/23
195: Maximum Lawyer: The Future of Law Firms with the Gurus
Today we are joined by two very special guests. Please welcome to the show, Jim Hacking & Tyson Mutrux! Jim is the Owner of Hacking Law Practice, LLC and Tyson is the Managing Partner at Mutrux Firm Injury Lawyers. They are also the Host and Co-Host of The Maximum Lawyer Podcast. Together, they sit down with Molly McGrath to talk about the challenges that lawyers are facing from the remnants of the pandemic and what the future of 2023 and beyond will hold for them.   Takeaways:    As we get further into 2023, more and more lawyers are venturing out to start their own law firms because they realized that the stress of the grind that the pandemic put on them is not what they want for their futures.   Consistency is key when it comes to maintaining your law firm. You want to make sure you keep your employees within your company.  As law firm owners, it’s important to be cognizant of taking care of your employees and making sure your team is good. When hiring people into your law firm, don’t just put anyone into a chair at your company. You want to make sure that they are a fit in the culture as well. A way to avoid this is by being very intentional with your hiring process. If you feel like you have to watch your employees by micromanaging them, you will never be successful. You hired these people and you need to trust that they will get their work done and turn in a quality product. Taking the time to stop and think is critical for law firms owners in 2023. Typically law firm owners tend to be reactive and bounce around so it can help you focus on the important aspects if you take a moment to stop, think and relax.  Empowering your employees can help to make a law firm run smoother in all business aspects. Your employees are a relationship so you want to give them feedback and give them permission to lead.  Success is having a positive impact on someone else’s life. You can reach out to the people you are connected with and have a real heart to heart to truly understand what is plaguing them and how you can help. Quote of the Show: “I think that lawyers are starting to see that the grind and the way that they sort of soldiered through the pandemic is probably not how they want to live long term.” - Jim Hacking    “Culture is really, really important” - Tyson Mutrux Links: Jim's LinkedIn: https://www.linkedin.com/in/jimhacking/ Tyson's LinkedIn: https://www.linkedin.com/in/tysonmutrux/ Websites: ​​https://hackinglawpractice.com/ https://tysonmutrux.com/ Podcast: https://maximumlawyer.com/podcast/ Bootcamp Link: https://www.lawfirmadminbootcamp.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/-S_qjHhB8ww Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
46:20 2/21/23
194: Answering Your Craving for Rest
 Today’s guest is a military spouse who discovered that during her husband’s retirement that she was tired and burnt out from all the work she was doing to take care of everything. Shari Biery is a Nationally Board Certified Health Coach at Alive with Purpose Health & Life Coaching, LLC. She is also working on a book called It’s Your Turn, and she joins the host Molly McGrath to talk about the importance of rest and how it can help you to better yourself and achieve your goals.     Takeaways:    If you are going through a lot in the world, it’s worth it to take a pause and take a deep breath. This will help you to better reframe your mindset and to really focus on the important things that need to be done.  As a society, we have bought into the idea that our worthiness is based on how busy we are instead of who we are and how we take care of ourselves. This creates an unhealthy culture where people will work themselves to the point of exhaustion and in turn the work they do will suffer from them.  How you do one thing in your life is how you do everything, and it shows up everywhere. If your life is in chaos and there is a lack of organization, then that will seep into every part of your life and affect your work. Take time to focus on yourself and where your senses are at in terms of your professional and business life. If you feel run down, take the time to step away and let yourself recharge. Sometimes it’s easy to get drained and worn out by certain people in your life. If you feel that there are people in your life who do this, you need to make a change and limit your interactions with those people. We often hear typical tropes of “if you aren’t working all the time you are lazy” or “you can’t make money if you don’t work hard”. We take this to heart and overwork ourselves, but it’s important to not to take them so seriously. Give yourself permission to ask for help and or to take some time to yourself. You don’t need to be Superman and take on every challenge yourself.  Quote of the Show: "Rest is a Revenue Generating Activity" - Shari Biery   Links: LinkedIn: https://www.linkedin.com/in/shari-biery/ Website: https://sharibiery.com/ Instagram: https://www.instagram.com/alivewithpurposecoaching/?hl=en Bootcamp Link: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/olpsUP7XT3k Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/  
51:47 2/14/23
193: Make the Jump to the Top 8%
It’s easy to get caught up in the normal day-to-day things in life that can keep you from achieving the goals you have set for yourself, but now is the time to break away from them! It’s time to take back the reins from excuses and take control of your destiny. Today’s guest is Sara Connell, the Founder Thought Leader Academy at Sara Connell Coaching, and the author of Bringing in Finn: An Extraordinary Surrogacy Story. Sara joins the host Molly McGrath to share some of her most important tips to help you make a big jump as a leader!   Takeaways:  As a leader, it’s your job not to get “seduced by the excuse”. You need to be the example for your team and set the proper tone so instead of giving up on goals that you have set for yourself, you want to have the attitude of “I can, and I will”. Research from Harvard suggests that you have an 80% likelihood of completing a goal just from writing it down. So if you are stuck on trying to achieve a goal, start by simply writing it down.  When it comes to making a big leap in your personal or business life, it all stems from feeling empowered. Once you feel empowered to ask for a raise or to focus on the health of your team, you are more likely to chase after that goal. It’s important to make sure that your team is healthy and functioning to the best of their abilities. If they are fully healthy and happy, they will work harder and feel more committed to achieving a goal.  Action is the antidote to fear. It’s normal to be afraid of bigger conversations but if you want to get over that fear, then take the time to actually have the conversation instead of just overthinking it and playing it over and over in your head. Take the time to sit down and write out three tangible contributions that you made to your team, organization or clients. This will show you the hard work that you have done and the important things that you have managed to accomplish. If you have demonstrated the contributions that you have made, and show up with confidence, then it will be hard for a boss or client to say no to what you are asking.   Quote of the Show: "Thought Leaders are NOT Seduced by Excuses" - Sara Connell   Links: Twitter: https://twitter.com/saracconnell?lang=en LinkedIn: https://www.linkedin.com/in/saraconnellauthor/ Website: https://www.saraconnell.com/ Book Link: https://www.amazon.com/Bringing-Finn-Extraordinary-Surrogacy-Story/dp/1580054102 Bootcamp Link: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/BA9qi-swT00   Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
54:41 2/7/23
192: The Prospective Client Goal Calculator
Knowing the numbers for your company and staying on top of them is the key to running a successful business. However, these aren’t the typical numbers that you are used to such as your PNLs, this is about your front of house for your office. John Rehbein is the Founder of Ettinger Tech, LLC and he’s joining the host Molly McGrath to talk about an amazing tool he has created to help law firms stay more organized.    Takeaways:   The Client Goal Calculator will help any law to better understand their goals and their reporting. Oftentimes law firms want to jump head first into reporting but they don’t know how the process works and end up confused and lost.  Think of the goal posts that you want to set for your company (ie, how many engagement agreements you are looking for, etc) and that can better help you understand what you need to do to meet those goals. You might have plenty of leads, but it could turn out that people aren’t signing the agreement to work with you. That’s where the Client Goal Calculator comes in handy as it points out your pain points and can help you try to fix them. It’s ok not to know everything. When people are calling your firm, you don’t need to have an answer for them right away but you tell them you will find the answer and then call them back once you have it. Don’t be afraid to pick up the phone and talk with clients. It’s just like talking with anybody.  Oftentimes, the questions that are being asked by people over the phone are the same questions, so you start to develop more knowledge around the question. You will want to develop a list of red flag questions. This will help you to weed out people who would otherwise be a waste of time, and if people pass the test of the red flags then you can proceed forward with them and book more appointments with them. Quote of the Show: "Stop Wasting Time Just to Look Busy." - Ettinger Tech   Links: LinkedIn: https://www.linkedin.com/in/john-rehbein-64583a110/ Website: https://www.ettingerconsulting.com/ Bootcamp Link: https://www.lawfirmadminbootcamp.com/ Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/3V73DcyH1r0 Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
28:46 1/31/23
191: Show Up Where the 93% are hanging out
The internet is a great resource for many different things, but it’s also where the vast majority of your buyers are hanging out. In the modern day, you need to go and reach your clients where they are rather than expecting them to come to you. Stacey Lake is the Founder and Managing Director at Lawfecta. Stacey joins the host Molly McGrath to talk about how you can meet your clients in the best way.    Takeaways:   Having proof that you are online as a law firm will help take you to the next level. This will show to clients that you are up to date on technology and that it will be easier to communicate with you. The Local Pack are businesses on Google that rank higher than others because they have a lot of Google reviews and are seen as a higher authority.  It’s important to collect Google reviews and have clients and customers leave positive reviews because that is how you will get your business to rank higher on Google.  One way to get more online reviews for your business is to incentivize people to leave reviews. You want to make sure that you are motivating people to give reviews if people are happy with the service you provided.  A Google review doesn’t always come from a paid client. It can come from anyone that has had any experience with your business, even if it’s something as simple as consultation.   Quote of the Show: "Stop Wasting Time Just to Look Busy." - Ettinger Tech   Links: Twitter: https://twitter.com/LegalStacey LinkedIn: https://www.linkedin.com/in/staceymlake/ Website: https://www.lawfecta.com/ Bootcamp Link: https://www.lawfirmadminbootcamp.com/   Ways to Tune In: Amazon Music - https://www.amazon.com/Hiring-and-Empowering-Solutions/dp/B08JJSLJ7N Apple Podcast - https://podcasts.apple.com/us/podcast/hiring-and-empowering-solutions/id1460184599 Spotify - https://open.spotify.com/show/3oIfsDDnEDDkcumTCygHDH Google Podcast - https://podcasts.google.com/feed/aHR0cDovL2ZlZWRzLmxpYnN5bi5jb20vMTc4MTM2L3Jzcw Stitcher - https://www.stitcher.com/show/hiring-and-empowering-solutions YouTube - https://youtu.be/bFp002gSxFk   Hire & Empower is produced by Ringmaster, on a mission to create connections through B2B podcasts. Learn more at https://ringmaster.com/
24:46 1/24/23

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