Next Level Supply Chain with GS1 US

In this episode, Reid Jackson and Liz Sertl sit down with Bob Czechowicz and Nick Latwis from the  GS1 US Innovation Team. They discuss the most promising trends, the challenges businesses face when navigating new tech, and the critical role of pilots in testing the viability of these innovations. Gain actionable insights into how companies can successfully experiment with new technologies and drive meaningful change in their supply chains. In this episode, you'll learn: Key emerging technologies in supply chains How to use AI as a creative partner for innovation The indicators teams use to decide when a pilot is ready to scale Things to listen for: (00:00) Introducing Next Level Supply Chain (02:54) Emerging technologies in the next three to five years (06:48) Using data to decide which trends matter (16:00) How to design and conduct a pilot test (19:52) Determining market readiness for new technology (27:38) Nick & Bob's favorite tech Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Register now for this year's GS1 Connect and get an early bird discount of 10% when you register by March 31 at connect.gs1us.org. Connect with the guests: Nick Latwis on LinkedInBob Czechowicz on LinkedIn  

1/14/26 • 35:13

Resilience isn't just for small startups—it's vital for businesses of all sizes. In this episode, Jonathan Biddle, author of Supply Chain for Startups, joins Reid Jackson to discuss how companies can build resilient supply chains using key metrics and smart strategies. Jonathan explains how early decisions about structure, visibility, and supplier engagement can set you up for long-term success.  This conversation offers a clear view of what it takes to build supply chain operations that can adapt as the business grows. In this episode, you'll learn: How process mapping uncovers weak points that limit supply chain stability Why consistent supplier communication strengthens visibility and reduces risk The early operational signals that indicate it's time to upgrade systems Things to listen for: (00:00) Introducing Next Level Supply Chain (04:07) Building resilience for early-stage supply chains (06:37) Why supplier insight matters for managing risk (09:41) Daily and weekly habits that improve operations (14:36) Signals that current processes are no longer scalable (20:06) Tools that support growing operations (25:11) How AI can help small supply chain teams (30:21) Jonathan's favorite tech Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn   This episode is brought to you by: Aarongraphics and Wholechain If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website. Connect with the guests: Jonathan Biddle on LinkedInCheck out Jonathan's book, Supply Chain for Startups

12/17/25 • 32:50

Shoppers lose trust the moment they see that your data is inconsistent. In this episode, Jon Gatrell of Loren Data Corp. joins Reid Jackson and Liz Sertl to discuss why product information must stay consistent across every channel. Jon explains how aligned data reduces friction between partners, supports accurate inventory management, and strengthens the experience for buyers and internal teams.  This conversation shows how accurate product data becomes the thread that keeps every part of the supply chain working in sync. In this episode, you'll learn: The operational value of keeping product data consistent across channels The challenges that emerge when item information falls out of sync How accurate data protects customer trust Things to listen for: (00:00) Introducing Next Level Supply Chain (02:54) What customers expect from product data (05:29) How inconsistent product information affects buying decisions (07:37) The biggest data challenges supply chain teams face today (12:55) What the industry is doing to improve data synchronization (19:32) Data strategy shifts companies should prepare for next (25:19) Jon's favorite tech Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn This episode is brought to you by: AccuGraphiX and LSPedia If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website. Connect with the guests: Jon Gatrell on LinkedIn Check out Loren Data

12/3/25 • 29:09

Behind every safe meal is someone who got the data right. Brandon Ballew, Senior Product Information Analyst at Beaver Street Fisheries, joins hosts Liz Sertl and Reid Jackson to discuss how the seafood industry is preparing for FSMA Rule 204, and how GS1 standards like GLNs, GTINs, and 2D barcodes are helping ensure food safety from port to plate. Brandon shares how his team uses data to improve visibility, partner collaboration, and customer confidence, proving that accurate and standardized information benefits everyone in the supply chain. In this episode, you'll learn: How GS1 standards support FSMA 204 traceability Why data quality impacts both compliance and customer trust How Beaver Street Fisheries uses GLNs to connect digital and physical supply chains Jump into the conversation: (00:00) Introducing Next Level Supply Chain (03:51) Preparing for FSMA 204 and data-driven traceability (06:08) Lessons from SIMP and early adoption of seafood standards (09:04) Creative uses of GLNs across operations (12:31) Data synchronization with GS1 Data Hub and 1WorldSync (15:34) The cost of inaccurate data in online ordering (19:00) Educating trading partners about FSMA compliance (22:11) The benefit of 2D barcodes for consumers (26:37) Brandon's favorite technologies Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn This episode is brought to you by: Avery Dennison and Syndigo If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website. Connect with the guests: Brandon Ballew on LinkedIn Check out Beaver Street Fisheries

11/19/25 • 30:13

A single contamination can have serious consequences for vulnerable populations, such as students. Traceability is essential to ensure food safety from the farm to the school cafeteria. In this episode, Jim White, President and Co-Founder of ENSESO4Food, and Candice Bevis, Farm Operations Manager at Spartanburg County School District 6, explain how digital traceability simplifies FSMA 204 compliance and strengthens confidence in the food supply chain.  They discuss how affordable technology and GS1 standards help small farms operate with the same precision as large suppliers, connecting farms, processors, and cafeterias for a safer food system. In this episode, you'll learn: How to ensure accountability in food sourcing and delivery Why simplicity and affordability matter for technology adoption Ways schools are using visibility to improve food safety Things to listen for: (00:00) Introducing Next Level Supply Chain (04:22) How the Trakkey partnership began (07:59) Connecting farms, processors, and schools (12:33) How digital tools simplify compliance (18:03) Teaching students where their food comes from (20:56) Making food safety simpler for farmers (23:31) Reducing waste and improving efficiency (26:32) Jim and Candice's favorite tech Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn This episode is brought to you by:AccuGraphix If you're interested in becoming or working with a GS1 US solution partner, please connect with us on LinkedIn or on our website. Connect with the guests: Jim White on LinkedInCheck out ENSESO4Food and Spartanburg County School District Six

10/29/25 • 32:02

Efficiency works when everything goes to plan. But as disruptions grow more frequent and complex, resilience and preparation are what set strong supply chains apart. In this episode, logistics expert John Manners-Bell, founder and CEO of Transport Intelligence, joins hosts Reid Jackson and Liz Sertl to discuss what leaders need to know about supply chain risk, technology, and balance. With over 40 years in the industry advising organizations like the World Economic Forum, the UN, and the European Commission, John shares hard-earned lessons from real-world crises and why efficiency is not enough.  Listeners will gain a sharper understanding of how to prepare for disruption, enhance visibility across their networks, and utilize AI and data to build more resilient operations. In this episode, you'll learn: How to measure the cost of supply chain risk Why you need to prioritize resilience in supply chain strategy How AI helps logistics leaders anticipate risks and plan accordingly Jump into the conversation: (00:00) Introducing Next Level Supply Chain (04:14) Why supply chain risk is everyone's problem (06:41) Balancing efficiency and resilience for long-term success (11:07) Why inventory alone won't save your business (12:51) How visibility and data transform modern supply chains (16:24) Cyberattacks, paper backups, and recovery stories (18:18) The rise of AI and automation in logistics (22:12) Lessons from companies that built resilience (25:57) The mindset every future-ready supply chain leader needs Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Connect with the guests: John Manners-Bell on LinkedIn Check out Transport Intelligence

10/15/25 • 32:20

From Sunday suppers to 2,000 stores… and almost losing them all. Andrew Arbogast turned his dad's cheese dip recipe into a fast-growing CPG brand, only to face the harsh realities of shelf life, co-packing, and retailer expectations. In this episode, he joins Liz Sertl to share how he scaled Arbo's Cheese Dip, what nearly sank the business, and the turning point that gave him a second chance. Listeners will hear the unfiltered story behind bringing a homemade recipe to the national stage, and the resilience, partnerships, and supply chain decisions that made survival possible. In this episode, you'll learn: How shelf life testing and packaging decisions directly impact scalability Why rapid national expansion without brand awareness creates costly supply and demand mismatches What strategies helped Arbo stabilize its operations Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:33) Family traditions that inspired Arbo's recipe (04:25) Why barcodes matter for brand credibility (06:03) Shelf life challenges with early co-packers (08:11) Reformulating products for large-scale production (09:24) Rapid retail expansion that backfired (11:31) Winning Walmart Open Call and scaling mistakes (13:28) Debt crisis and asking for help (17:33) Grants and innovation with Real California Milk (19:31) Favorite flavors and unexpected uses for cheese dip Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Connect with the guests: Andrew Arbogast on LinkedIn Check out Arbo's Cheese Dip

9/24/25 • 25:24

When food safety is on the line, every hour counts. The FDA's new FSMA 204 rule is raising the standard for traceability, with stronger requirements designed to track products faster and manage recalls more effectively. At stake is not just compliance, but the ability to protect both consumers and businesses when outbreaks occur. In this episode, Angela Fields from the FDA joins hosts Reid Jackson and Liz Sertl to explain what FSMA 204 means for supply chains. They explore why proactive traceability is replacing outdated reactive models and how better data is improving the speed and accuracy of investigations. You'll also hear real stories from outbreak response, how electronic records can cut weeks off investigations, and why collaboration across the food industry makes a difference for everyone. In this episode, you'll learn: How FSMA 204 creates new opportunities for supply chain transparency Why recalls work best when industry and regulators communicate clearly What steps companies can take now to prepare for the 2028 compliance deadline Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:58) Angela Fields' background (02:59) Food safety from a regulatory perspective (04:13) How the environment affects supply chain risks (06:59) What FSMA 204 means for industry (08:40) Spinach outbreaks and the cost of recalls (09:53) Why regulations also protect food companies (14:23) How electronic records speed outbreak investigations (17:17) Who triggers recalls and how they happen (19:33) Best practices companies use to prevent recalls (22:15) Where consumers can track recalls and outbreaks Connect with GS1 US: Our website - www.gs1us.orgGS1 US on LinkedIn Connect with the guests: Angela Fields on LinkedIn Check out the FDA

9/10/25 • 27:08

Carter's just pulled off what many retailers thought was impossible.  In only three months, the iconic children's apparel brand rolled out RFID technology across 700 stores:  improving accuracy on every item and making life easier for both store teams and customers. In this episode, Gina Maddaloni and Anna Marie Blackburn from Carter's join hosts Reid Jackson and Liz Sertl to discuss how RFID became central to Carter's retail operations, what it took to win buy-in across the company, and how it is improving both inventory management and customer experience. You'll also hear how Carter's uses RFID to cut payroll costs for year-end inventory by 50 percent, why the rollout became a recruiting tool for store teams, and where the company sees new opportunities to extend RFID into supply chain operations. In this episode, you'll learn: How Carter's achieved one of the fastest RFID deployments in retail Why RFID is no longer "too complex" or "too expensive" What's next as Carter's expands RFID use into its supply chain operations Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:29) Anna Marie and Gina's backgrounds (03:52) What RFID technology means for retail (06:47) The process of rolling out RFID across Carter's stores (13:21) RFID's impact on Carter's operational efficiency (17:49) RFID as a recruiting tool for store teams (18:54) Asset protection benefits and peace of mind (19:34) Expanding RFID into DC operations (21:35) What's next, Carter's move toward serialization (23:01) Advice for companies starting their RFID journey (24:02) Busting RFID myths: cost, complexity, and adoption (26:29) Favorite tech beyond RFID (29:22) What Gina and Anna Marie want to learn next Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn Connect with the guests: Gina Maddaloni on LinkedIn Anna Marie Blackburn on LinkedIn Check out Carter's Learn more about the GS1 US Solution Partner Program: https://www.gs1us.org/industries-and-insights/partners  

8/27/25 • 32:21

The way cash moves through the supply chain is evolving.  What was once a paper-heavy process is now embracing digital transformation. In this episode, Robert Skitt, Senior Manager at Axiom Armored Transport, joins hosts Reid Jackson and Liz Sertl to discuss the shift from traditional, manual methods to more secure, efficient, and accountable digital solutions.  Financial institutions and the Federal Reserve are demanding greater transparency and control over cash movement, and armored transport teams are under increasing pressure to adapt. Robert walks us through the process of how Axiom is modernizing armored transport, replacing handwritten logs with barcode scans and eManifests. In this episode, you'll learn: How GS1 standards are helping digitize cash logistics What "cash visibility" looks like in practice Why early adoption gave Axiom a seat at the table and a competitive edge Jump into the conversation: (00:00) Introducing Next Level Supply Chain (04:52) What cash visibility looks like (07:23) How GS1 standards changed the workflow (11:32) Turning paper-heavy processes into data (13:32) Barcode tech in armored car logistics (15:14) How digitization improves accuracy and trust (19:25) Advice for starting your visibility journey (20:44) Robert's favorite technology today   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Robert Skitt on LinkedInCheck out Axiom Armored Transport

8/6/25 • 26:13

The packaging around your product now matters just as much as the product itself. For companies navigating Extended Producer Responsibility (EPR) laws, that's quickly becoming the reality. And it's reshaping how teams think about data, packaging, and compliance. In this episode, Lindsay Savage, Senior Director of Data Governance and Business Platforms at Georgia-Pacific LLC, joins hosts Reid Jackson and Liz Sertl to demystify what EPR means for manufacturers and retailers.  With legislation ramping up across states, Lindsay explains how brands are preparing for complex reporting requirements, coordinating across departments, and turning sustainability regulations into opportunities for smarter product innovation. In this episode, you'll learn: Why EPR is more than a packaging issue and why it matters now How Georgia-Pacific is building scalable systems to manage regulatory data Tips for companies just getting started, from legal teams to logistics Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:21) Lindsay Savage's background (03:16) What EPR means for your business (04:50) Every state has its own rules (06:15) Data overload and the push for standards (07:36) Breaking down product, packaging, and pallet (09:27) Two ways to report EPR data (11:20) How to get started with EPR compliance (12:40) Building cross-functional teams for success (17:55) Embracing AI tools to stay ahead   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Lindsay Savage on LinkedIn Check out Georgia-Pacific

7/23/25 • 19:24

How are brands thinking about their supply chains five years after the COVID-19 crisis? Companies are now leaning more heavily into innovation, from making their operations resilient to market changes to launching sustainability initiatives. In this episode, Stephanie Mehta, CEO and Chief Content Officer at Mansueto Ventures, joins hosts Reid Jackson and Liz Sertl following her keynote at GS1 Connect. They discuss why the supply chain is now at the center of innovation and how companies can stay ahead of changes in the economy and evolving customer demands. Drawing on her experience leading Fast Company and Inc., Stephanie shares how resilience, sustainability, and data-driven thinking are transforming the business landscape for companies of every size.   In this episode, you'll learn: How companies are using the supply chain to drive innovation and acceleration Why executives are rethinking product packaging, automation, and logistics The impact of data and social media on a company's operations   Jump into the conversation: (00:17) Introducing Next Level Supply Chain (02:32) Stephanie Mehta's journey from business journalist to CEO (03:27) How GS1 US collaborates with media brands (04:13) Reaching small businesses with supply chain storytelling (05:41) What most people miss about barcodes (07:35) Why innovation should not stop post-crisis (08:23) How sustainability aligns with consumer demand (11:16) Solving forecasting and inventory with better data (12:05) The logistics of HP's sustainability initiative (15:56) Social media's growing impact on supply chains   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Stephanie Mehta on LinkedIn Check out Mansueto Ventures

7/9/25 • 21:19

Confused by the new regulations and a patchwork of state-level policies? With a new administration setting fresh policy priorities, supply chains are facing shifting rules and growing pressure to adapt. Maggie Lyons, Vice President of Government and Regulatory Affairs at GS1 US, joins hosts Reid Jackson and Liz Sertl to decode the changes affecting how products are made, moved, and sold, and what businesses can do to stay ahead. From SNAP waivers and red dye bans to extended producer responsibility (EPR) laws and 2D barcodes, this episode breaks down how government decisions are impacting daily operations across food, retail, and consumer packaged goods (CPG). Maggie's team works with policymakers and industry leaders to align mandates with existing systems, helping avoid duplication and enabling efficient, standards-based implementation. In this episode, you'll learn: How state-level regulation is influencing national supply chain strategies Why new ingredient bans could create a ripple effect across CPG brands What you can do to stay ahead of policy changes impacting your industry Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:07) Why GS1 built a policy team (04:02) From Capitol Hill to CPG strategy (06:34) Staying focused amid constant regulatory shifts (08:48) Government agencies shaping supply chain standards (10:38) Customs, tariffs, and food assistance priorities (14:59) How SNAP waivers complicate retail operations (17:57) What red dye bans mean next   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Maggie Lyons on LinkedIn

6/25/25 • 29:01

What if you could see what your customers are searching before they even hit 'buy'? In today's hyper-competitive marketplace, that's exactly what the best brands are doing, and it's giving them a serious edge. In this episode, Chris Barnes, General Manager of Retail & Alternative Channels at Jungle Scout, joins hosts Reid Jackson and Liz Sertl to break down how brands are using real-time search, product, and shopper data to respond faster to market signals on Amazon and beyond. Chris shares how companies are identifying market opportunities, protecting category share, and improving performance across pricing, inventory, and advertising, all by knowing what to look for in the data. In this episode, you'll learn: How to use search and shopper behavior to guide product strategy Why category management looks different in the age of marketplaces The data brands overlook and how it impacts sales performance Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:07) Chris Barnes on his career journey (04:38) Transforming strategy with data and intelligence (05:55) Category management in-store vs. online (09:23) AI's impact on search and consumer behavior (13:04) Dude Wipes' growth and success (15:35) Leveraging data to understand consumer needs (19:17) Power of data analytics in product development (20:48) Top strategies for maximizing growth (27:37) The future of agencies and AI in business   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Chris Barnes on LinkedInCheck out Jungle Scout

6/11/25 • 29:32

How do you build a beverage brand from scratch and land in over a thousand stores? For Aisha Chottani, it started with stress and a few homemade "potions". In this episode, Aisha, Founder and CEO of Moment, joins hosts  Reid Jackson and Liz Sertl to talk through what really goes into launching and scaling a functional drink brand. From labeling boxes by hand to managing relationships with co-packers and navigating supply chain failures, Aisha shares the behind-the-scenes story most startup founders keep to themselves. She also gets real about what went wrong, like barcode mix-ups and Amazon returns gone sideways, and how those lessons became systems that power Moment's growth today. In this episode, you'll learn: Why small brands need relationships more than volume How early mistakes can turn into long-term wins What to watch out for when scaling distribution and operations Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:34) Building a global mindset from four continents (03:07) From McKinsey burnout to homemade "potions" (06:06) Barcode errors and the pain of early logistics (08:21) Growing Moment to 1,000 stores and 30 DCs (11:33) What small brands can leverage on (14:06) Collaborating with Lululemon (17:15) Why Moment leans into a subscription model  (20:39) Operational failures to learn from (27:36) Aisha's favorite technology Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Aisha Chottani on LinkedInCheck out Moment

5/21/25 • 30:11

What does it take to grow a brand on Amazon today? The rules have changed, and Amazon is now less of a storefront and more of a dynamic ad and data platform. In this episode, Jason Boyce, Founder and CEO of Avenue7Media, joins host Reid Jackson to share what he's learned over 22 years in the e-commerce world. From selling as a reseller to building a brand and leading an agency, Jayson explains why success now depends on feeding the algorithm, not pitching to buyers. He breaks down how streaming TV is driving direct Amazon sales, the problem with locked attributes and UPCs, and why attribution is finally catching up to the promise of connected TV. In this episode, you'll learn: Why traditional retail rules don't apply to Amazon How Connected TV can accelerate brand growth What makes Amazon profitable when compared to DTC Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:53) From failed consulting to full-service agency (06:26) Fixing locked attributes and bad UPC data (09:59) Streaming ads that convert like e-commerce (13:56) Selling to algorithms, not people (16:34) Comparing Amazon to direct-to-consumer (20:44) Why CTV is outperforming display ads (26:48) How AI will change the way we shop   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Jason Boyce on LinkedInCheck out Avenue7Media

5/7/25 • 32:41

How accurate is your inventory? For many retailers, answering that question is more difficult than it appears—especially when inventory counts are only conducted once or twice a year. In this episode, Dean Frew, President, RFID Solutions Division, SML IIS, sits down with hosts Reid Jackson and Liz Sertl to explore how RFID solves one of retail's biggest challenges. Dean shares how real-time data at the item level drives results from return fraud to buying online and pick up in store. He also discusses what it takes to make RFID work at scale, how adoption has changed post-COVID, and why distribution centers are the next frontier.   In this episode, you'll learn: How RFID improves inventory accuracy Where retailers are seeing the most significant ROI New use cases beyond the sales floor   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:20) Dean's background and RFID journey (06:35) Improving inventory accuracy with RFID (12:13) Reducing returns fraud with item-level data (18:07) How BOPIS impacts inventory and sales (23:01) Boosting inbound accuracy at distribution centers (26:14) RFID in checkout and fitting room experiences   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Dean Frew on LinkedInCheck out SML Group

4/23/25 • 31:04

Did you know that the first coupon dates back to the 1800s?  It hasn't changed much for something that's been around that long, and how shoppers redeemed coupons stayed the same…until now. In this episode, Brett Watson, CEO of The Coupon Bureau, joins hosts Reid Jackson and Liz Sertl to talk about how the world of coupons is finally catching up. With digital formats, real-time validation, and built-in fraud prevention, coupons are evolving for the modern retail experience.  Brett explains what it takes to bring an old system into the digital age, why coupon fraud has become such a costly issue, and how these changes are unlocking new opportunities for both brands and consumers.   In this episode, you'll learn: How couponing has evolved over the years The role of coupons in marketing and media The future of coupon technology   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (03:31) History of couponing  (09:45) The scale of coupon fraud in the industry (14:56) The new coupon standard (18:54) Different innovations and applications of coupons (23:23) Brett's favorite tech she can't live without   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Brett Watson on LinkedIn Check out The Coupon Bureau

4/9/25 • 26:57

Do you ever think about food safety when you sit down for a meal? It's easy to take for granted, but behind every meal, strict standards and practices ensure the food we consume is safe. In this replay episode, we revisit our conversation with Darin Detwiler, Founder and CEO of Detwiler Consulting Group. Darin's path to food safety is deeply personal, driven by the tragic loss of his son to E. coli. Darin shares how the food safety industry is adapting to technological advancements like data analytics, AI, and digital solutions while meeting the ongoing demand for consistent production. If you've ever wondered about the efforts behind keeping food safe, this episode provides an inside look at the evolving food safety landscape and how we can continue protecting consumers in a rapidly changing environment.   In this episode, you'll learn: How digital solutions like data analytics and blockchain balance long-term and short-term food safety goals The need for courage in food safety leadership to proactively manage and prevent crises The power of social media to help improve food safety and transparency   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (00:45) What led Darin into the food safety industry (04:05) What Detwiler Consulting Company offers (09:20) New technology and trends in the food safety industry (14:08) How Darin and his team use AI and evolve it (16:39) Big failures that have taken place in the food safety industry (23:47) Darin's favorite technology at the moment   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Darin Detwiler on LinkedIn Check out Detwiler Consulting Group

3/26/25 • 27:06

The apparel industry is working to be more sustainable, but verifying those claims is complicated. With over 70 certifications and no standardized way to share data, brands and retailers struggle to track sustainability efforts efficiently. In this episode, Amy Reiter, Senior Director of Customer Success for the Apparel and General Merchandise Initiative at GS1 US, joins hosts Reid Jackson and Liz Sertl for a conversation on the challenges of sustainability certifications in apparel. Many companies still rely on PDFs and spreadsheets to verify organic cotton claims and responsible manufacturing. GS1 US is working to change that by improving data-sharing processes and exploring how GTINs (Global Trade Item Numbers) can streamline certification tracking. Tune in to learn how the industry is tackling sustainability verification and what it means for brands, retailers, and consumers alike.   In this episode, you'll learn: Why GTINs are critical for accurate sustainability claims How brands and retailers can replace inefficient certification tracking The growing role of machine-readable data in product transparency   Jump into the conversation: (00:00) Sustainability Journey at GS1 US (03:16) Streamlining Textile Certification Data (06:51) GTIN Certification Process Overview (10:22) Gen Z Drives Eco-Label Awareness (13:04) Seamless Machine-Readable Data Sharing (18:28) Sustainability Practices in Business   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Amy Reiter on LinkedIn

3/12/25 • 20:27

The Food Safety Modernization Act (FSMA) compliance deadline is approaching quickly, giving companies less than a year to meet new food safety and traceability requirements. But beyond compliance, why does traceability matter? In this episode, Wiggs Civitillo, Founder & CEO of Starfish,  joins hosts Reid Jackson and Liz Sertl to discuss how product traceability can streamline recalls, reduce food waste, and build consumer trust. Inconsistent data and lack of interoperability are some of the biggest challenges companies face in food traceability. Starfish addresses these challenges by enabling secure, seamless data sharing across the supply chain. Tune in to hear FSMA 204 explained and discover solutions to help companies stay compliant. In this episode, you'll learn: Practical solutions to meet FSMA 204 requirements efficiently The impact of real-time data on food safety monitoring How companies can use traceability to build consumer trust   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:41) Challenges and lessons from the IBM Food Trust (05:25) How Starfish connects supply chains (13:58) Recalls, food safety, and consumer trust (19:19) Understanding FSMA 204 and compliance (25:06) Benefits of product traceability (30:39) Wiggs' favorite tech tool   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Wiggs Civitillo on LinkedIn Check out Starfish

2/19/25 • 34:29

Customers have endless options at their fingertips. If they can't find what they need in your store, they'll simply go elsewhere to shop. But this isn't just a retailer's problem, it's a challenge that impacts the entire supply chain. In this episode, industry expert Mike Graen joins hosts Reid Jackson and Liz Sertl to break down the critical importance of on-shelf availability. Mike shares why ensuring products are accessible to customers is more essential than ever. He also shares how RFID, AI-driven algorithms, and robotics are transforming inventory accuracy, alongside actionable strategies to keep shelves stocked and customers satisfied.    In this episode, you'll learn: The difference between "in-stock" and "on-shelf availability" How technology is solving inventory challenges and boosting sales The evolving nature of customer loyalty and how to keep up   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (03:13) The importance of on-shelf product availability (OSA) (05:21) Why retailers are losing customers (07:41) Challenges with inventory management (14:15) The different ways customers shop  (18:52) Getting serious about measuring OSA  (22:47) Computer vision and RFID to track OSA (28:35) GS1 standards in the supply chain (32:52) Evolving together with technology (35:13) Mike's favorite tech   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Mike Graen on LinkedIn

2/5/25 • 40:53

Traceability and supply chain integrity are more than just buzzwords—they're the backbone of patient safety and industry innovation.  In this episode, host Reid Jackson welcomes Gary Lerner, Founder and CEO of Gateway Checker, to explore the transformative power of the Drug Supply Chain Security Act (DSCSA). They discuss how the shift from lot-level to item-level traceability is revolutionizing healthcare, providing unprecedented safeguards against counterfeiting and channel diversion. From the mechanics of 2D barcodes to the role of AI in analyzing supply chain data, Gary shares practical insights from his 20+ years of experience navigating the intersection of digital and physical supply chains.   In this episode, you'll learn: How DSCSA is transforming healthcare supply chains with item-level traceability The critical role of 2D barcodes in ensuring authenticity and patient safety Why data quality and interoperability are the next big steps for supply chain efficiency   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:18) From brand protection to healthcare supply chains (03:37) Innovating item-level traceability in goods (05:15) The importance of supply chain integrity in healthcare (06:48) Breaking down the "license plate" of pharmaceuticals (09:23) Understanding DSCSA and its impact on patient safety (12:38) How bad actors exploit supply chain gaps (13:49) Counterfeit prevention as part of national security (16:10) Using interconnectivity to uncover supply chain risks (19:16) Best practices for adapting to DSCSA regulations (21:09) How serialization enables better inventory accuracy (26:05) The future of supply chain integrity and AI innovation   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with Guest: Gary Lerner on LinkedIn Gateway Checker

1/22/25 • 35:35

As 2025 approaches, supply chain trends like digital transformation, AI, sustainability, and smart logistics remain top of mind. In this episode, James Chronowski, Vice President of Strategic Account Management at GS1 US, joins hosts Reid Jackson and Liz Sertl to explore how data quality plays a crucial role in addressing these trends. James offers practical insights for businesses to tackle emerging challenges and seize opportunities in an evolving supply chain landscape.   In this episode, you'll learn: The top trends shaping the supply chain industry in 2025  Why data quality and governance are essential for businesses How to build resilient supply chains in a rapidly changing environment   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:36) Current and future trends in the supply chain (08:20) The foundational role of data governance  (11:42) How businesses can be more resilient in 2025 (13:52) James Chronowski's favorite tech   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: James Chronowski on LinkedIn

1/8/25 • 16:27

Modern technology makes starting an online business easy. However, that also means stiffer competition.  How can aspiring entrepreneurs succeed in the world of e-commerce? In this episode, Jesse Ness, at Ecwid by Lightspeed, joins hosts Reid Jackson and Liz Sertl to discuss the essential steps and common pitfalls of starting and growing an online business. They discuss ways high-quality imagery, detailed product descriptions, and social media engagement can help your store stand out. Jesse also shares insights on emerging market trends like live selling and community engagement.   In this episode, you'll learn: How storytelling helps brands stand out in a crowded e-commerce market The first steps to setting up a successful online store Tips to overcome growth plateaus and how to scale your business effectively   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:43) Online selling with Ecwid (04:02) How to set up an online store (08:27) Share your brand story (12:11) Why entrepreneurs give up too soon (17:10) The rise of live selling and other e-commerce trends (22:16) Jesse Ness' favorite tech (24:34) Using AI to enhance daily life   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Jesse Ness on LinkedIn Check out Ecwid by Lightspeed

12/18/24 • 27:31

This year has been packed with incredible supply chain stories showcasing innovation, collaboration, and inspiring moments in supply chain logistics. In this episode, hosts Reid Jackson and Liz Sertl take you through their favorite conversations of the year, featuring insights from industry leaders like Gena Morgan, Dr. Darin Detwiler, and Chuck Lasley. They discuss key topics that defined the year—data quality, traceability, retail automation, and the UPC barcode—all while looking ahead to what's next in 2025.   In this episode, you'll learn: Key trends that influenced supply chains in 2024 Innovations driving transparency and traceability Exploring the future of 2D barcodes and data quality   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:48) 2D barcodes, data quality, and GS1 standards  (05:20) E-commerce and supply chain challenges (06:37) Improving traceability and food safety (11:04) The adoption of the barcode and its multiple uses (13:11) Liz's favorite episodes  (15:14) Reid's favorite episodes   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn

12/4/24 • 18:33

What started as a college project has now become a pantry staple sold in over 5,000 stores.  In this episode, Matt Pittaluga, Co-Founder of Hank Sauce, joins hosts Reid Jackson and Liz Sertl to share how a homemade hot sauce grew into a beloved national brand. Matt explains how traceability and consistency have been key to scaling the business while keeping product quality high. Through detailed product codes and a robust production database, Hank Sauce tracks every ingredient from batch creation to store shelves, ensuring full transparency and control. This meticulous approach to data and process has fueled Hank Sauce's growth from a local favorite to a nationwide success.   In this episode, you'll learn: How Hank Sauce scaled its distribution to national retailers The importance of traceability in ensuring food safety and product quality Strategies for building networks to expand brand reach   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (01:34) The Hank Sauce story (06:38) Grassroots marketing and early sales strategies (10:09) Scaling up distribution to large retailers (13:22) The importance of traceability and food safety (16:11) Building a brand with a limited marketing budget (19:21) Advice for new entrepreneurs (26:30) Matt Pittaluga's favorite tech   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Matt Pittaluga on LinkedIn Check out Hank Sauce

11/20/24 • 30:34

With disruptions becoming more frequent, companies must adapt or risk falling behind. To stay ahead, many are embracing new technology, with AI emerging as a powerful tool for enhancing supply chain agility and resilience. In this episode, Steve Hochman, VP of Research at Zero100, joins hosts Reid Jackson and Liz Sertl to talk about the key trends shaping the future of supply chains. He highlights the need for organizations to adapt by improving cross-functional collaboration and leveraging artificial intelligence. In today's rapidly changing global environment, organizations must focus on their people, processes, and technology to build lasting supply chain resilience.   In this episode, you'll learn: Effective ways to leverage AI for automating supply chain operations The importance of cross-collaboration for a more integrated and responsive system How to implement small-scale AI experiments for meaningful impact   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (03:10) The rise of supply chain volatility (08:12) Cross-functional collaboration in supply chains (15:35) Innovation through AI experiments (17:48) Case study: Shein's use of AI for e-commerce (21:07) The importance of data management (25:40) Considering the ethical implications of AI (31:16) Future trends of AI in supply chains (32:39) Steve Hochman's favorite tech   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guest: Steve Hochman on LinkedIn Check out Zero100

11/6/24 • 34:56

With less than 10% of warehouses currently automated, the industry is on the verge of a major transformation.  As automation surges, one element will define success: the power of high-quality data. In this episode, Ries Bouwman, Product Manager at KNAPP, and Gasper Gulotta, Director of Software Consultancy at KNAPP, join hosts Reid Jackson and Liz Sertl to discuss how accurate data is essential to the future of warehouse automation. Reis and Gasper share examples of how poor data can disrupt automated systems, causing costly delays and inefficiencies. They emphasize that by improving data management, companies can not only prevent these issues but also unlock the full potential of automation.  Automation isn't just about the machines—it's about ensuring accurate, complete data that systems can rely on to function smoothly.   In this episode, you'll learn: Why data accuracy is critical for successful warehouse automation The challenges and costs associated with incorrect or incomplete data The role of GS1 standards in improving data quality across supply chains   Jump into the conversation: (00:00) Introducing Next Level Supply Chain (02:28) KNAPP and its journey in automation   (05:22) The importance of data quality in automation   (08:38) Connecting KiSoft to ERP systems (13:23) Verifying data accuracy   (18:13) Raising industry standards for better data (24:20) Bad data causing issues for warehouse automation   (30:39) Ries and Gaspar's favorite tech (34:32) Smarter data collection through AI and quantum computing   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guests: Ries Bouwman on LinkedIn Gasper Gulotta on LinkedIn  

10/23/24 • 39:22

As supply chains become increasingly complex and stringent regulations like DSCSA and FSMA become more prevalent, understanding how to leverage EPCIS (Electronic Product Code Information Services) for granular visibility and efficient data management is more crucial than ever. In this episode, hosts Reid Jackson and Liz Sertl are joined by Matt Andrews, Global Standards Director at GS1 US. Matt unpacks the fundamentals and applications of EPCIS, from its role in modeling supply chain processes to its transformative impact across industries like healthcare, food, retail, and logistics. EPCIS can help your organization achieve unparalleled supply chain visibility, improve compliance, and drive competitive advantage.   In this episode, you'll learn: The intricacies of EPCIS (Electronic Product Code Information Services) and its universal application across industries for enhanced supply chain visibility, compliance, and efficiency. How EPCIS can revolutionize inventory management with real-time data accuracy, from monitoring cycle counts to tracking product movement from back of house to point of sale. How industries such as healthcare and food service leverage EPCIS to comply with regulations like DSCSA and FSMA 204, ensuring traceability down to the unique item level.   Jump into the Conversation: (00:00) Introducing Next Level Supply Chain (06:25) Benefits that organizations are seeing by leveraging EPCIS (08:00) Full granular visibility, item-level tracking, inventory management (13:54) How EPCIS can log events from manufacturing to sales (17:03) Enhanced supply chain visibility through real-time EPCIS data (18:28) Accessing claims compliance through advanced visibility   Connect with GS1 US: Our website - www.gs1us.org GS1 US on LinkedIn   Connect with the guests: Matt Andrews on LinkedIn

10/9/24 • 23:56