Show cover of The Business of Healthcare Podcast

The Business of Healthcare Podcast

The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management at the Naveen Jindal School of Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at The University of Texas at Dallas.

Tracks

The Business of Healthcare Podcast, Episode 118: Non-Clinical Careers for Physicians
In this episode, Dr. Bob Kaiser welcomes Dr. John R. Mehall back to the show for a discussion about what the former cardiac surgeon and current entrepreneur has been doing since his last appearance on The Business of Healthcare Podcast’s Episode 43 in August 2019. They also discuss non-clinical career options for physicians, including advice on how to do the self-reflection necessary to make a successful transition, and the physician shortage that exists in the U.S. Mehall is president of Innovative ECMO Concepts, a company that provides training and expertise related to extracorporeal membrane oxygenation (ECMO), a cardiac and respiratory life-support system. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.
37:28 5/30/24
The Business of Healthcare Podcast, Episode 117: A Look into The American College of Healthcare Executives (ACHE)
In this episode, host Dr. Bob Kaiser welcomes Aaron Bujnowski, FACHE, president of the North Texas Chapter of the American College of Healthcare Executives (ACHE). They take a deep dive into the workings of ACHE, a 48,000-member organization dedicated to advancing leaders and the field of healthcare leadership excellence. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.
30:31 4/26/24
The Business of Healthcare Podcast, Episode 116: Artificial intelligence in Healthcare
In this episode, host Dr. Bob Kaiser welcomes Mohamad Elwazer, founder and CEO of linedanceAI, to discuss artificial intelligence and how it can best be implemented in healthcare.
36:16 3/27/24
The Business of Healthcare, Episode 115: Transforming the Nursing Profession
Nurse entrepreneur and change leader Rebecca Love joins host Dr. Bob Kaiser to discuss the challenges faced in the nursing profession and how to use innovation strategies to transform it. They also discuss the role of the Commission for Nurse Reimbursement, an organization Love started that works to address staffing shortages in the profession and change how Medicare reimburses health care systems to better reflect the work that nurses do. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.
38:46 2/22/24
The Business of Healthcare Podcast, Episode 114: Benjamin Fee on Hospital Pricing Transparency
Benjamin Fee, a health law attorney with Hall, Render, Killian, Heath & Lyman, P.C., joins host Dr. Bob Kaiser for a discussion about hospital pricing transparency. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management. Links discussed in this episode: https://apl.utdallas.edu/2021/09/30/the-ongoing-saga-of-hospital-price-transparency/ https://turquoise.health/
35:01 1/26/24
The Business of Healthcare Podcast, Episode 113: Creating Pockets of Excellence in the Healthcare Industry
  Eric Bricker M.D., who appeared on  episode 49 of The Business of healthcare Podcast, returns to discuss with host Dr. Bob Kaiser various topics, including realigning healthcare incentives, integrated health plans, the concept of a klugeocracy — an assortment of ill-suited patches and quick fixes — whether healthcare is a business, and the creation of pockets of excellence in the industry. Bricker is the chief medical officer of AHealthcareZ.com, which offers 400+ educational videos related to healthcare finance. Kaiser is director of the MS/MBA in Healthcare Leadership and Management for Professionals at UT Dallas’ Naveen Jindal School of Management.
42:46 11/27/23
The Business of Healthcare, Episode 112: Consumerizing Healthcare — The CRM Revolution
In this episode, Amit Khanna, senior vice president and general manager of Salesforce’s Health & Life Sciences division, and host Dr. Bob Kaiser delve into the fascinating transformation happening within the healthcare industry, driven by the integration of Customer Relationship Management (CRM) systems. The episode explores how CRM technology, originally designed for business-client interactions, is being leveraged to "consumerize" the healthcare system, ultimately benefiting both patients and healthcare providers.
34:42 9/27/23
The Business of Healthcare Podcast, Episode 111: Cybersecurity in Healthcare
In this episode, cybersecurity expert Joshua Spencer joins host Bob Kaiser for a look into the challenges and opportunities related to maintaining information security in the healthcare ecosystem. Spencer is founder and CIO of FortaTech Security after having served as CTO of UT Southwestern Medical Center for more than 12 years.
34:15 8/29/23
The Business of Healthcare Podcast, Episode 110: Transforming 'Sick Care' to Healthcare with Wearable Technologies
Amy McDonough, managing director and general manager of Fitbit Health Solutions at Google, joins host Dr. Bob Kaiser for a discussion about how wearable technologies are helping transform the “sick care” industry into a true healthcare industry. Links: Published Research 3rd Party Studies Fitbit User Analysis AFib & the Fitbit Heart Study
33:15 6/28/23
The Business of Healthcare Podcast, Episode 109: The Nurse’s Essential Place in the Healthcare Ecosystem
  In the episode, Dr. Amy King, executive director of West Coast University -Texas in Richardson, joins host Dr. Bob Kaiser for a discussion about the nurse’s critical place in the healthcare ecosystem.
34:38 5/16/23
The Business of Healthcare Podcast, Episode 108: Sustainable Healthcare
Jonathan K. Henderson, business services division chair and corporate & transactional chair at Polsinelli, an AM Law 100 law firm, joins host Dr. Bob Kaiser for a look into sustainability as it relates to the healthcare industry. Their conversation focuses on Henderson’s white paper, “Health Care ‘Prime’: Patient-Centered Sustainable Health Care.”
31:08 4/25/23
The Business of Healthcare Podcast, Episode 107: Modernizing and Scaling Healthcare Education
In this episode, host Dr. Bob Kaiser speaks with Shiv Gaglani, co-founder and CEO of Osmosis.org. They discuss why Gaglani and his co-founder Ryan Haynes paused their medical-school studies to tackle the building of a modern healthcare education platform and how Osmosis grew it into a user base of more than 3 million students. The episode was recorded on Rare Diseases Day. They discuss the initiative that the company launched to raise awareness of rare diseases through its Year of the Zebra newsletter.
34:15 3/28/23
The Business of Healthcare Podcast, Episode 106: Digital-First Healthcare with Dr. Ali Parsa
In this episode, host Dr. Bob Kaiser welcomes Dr. Ali Parsa, founder and CEO of Babylon Health, a digital-first healthcare company that uses artificial intelligence to monitor its patients. They discuss how AI and a digital-first approach can help disrupt the industry and turn it from its current fee-for-service model into value-based health care.
38:14 1/27/23
The Business of Healthcare Podcast, Episode 105: Improving the Quality of Life for Persons with Physical Disabilities
In the episode, host Dr. Bob Kaiser has a conversation with Chanda Hinton, founder and executive director of the Chanda Plan Foundation and the Chanda Center for Health. After a spinal cord injury left Hinton paralyzed at age 9, she encountered a healthcare system that was ill-equipped to care for persons with long-term physical disabilities. She founded her organizations to deliver integrative therapy, primary care and other complementary services and resources to improve health outcomes and reduce healthcare costs for persons with physical disabilities. The organization also offers educational resources and advocates legislatively to change laws to remove barriers to care. Learn more at IAmThePlan.org and Disability Competent Care Online Course for Healthcare Professionals.
33:35 11/22/22
The Business of Healthcare Podcast, Episode 104: A Look at a Healthcare Innovation Hub
In this episode, Dr. Hubert Zajicek joins host, Dr. Bob Kaiser, to discuss innovation and entrepreneurship as they relate to healthcare. Zajicek is a physician, CEO, founder, and partner of Health Wildcatters, a Dallas-based healthcare accelerator.
32:08 10/27/22
The Business of Healthcare Podcast, Episode 103: Integrity-Driven Entrepreneurship
In this episode, host Dr. Bob Kaiser welcomes an alumna of The University of Texas at Dallas and the Naveen Jindal School of Management to the podcast. Dr. Sara Mahmood, BS’11, MS’16, is the founder and owner of brush365, a dental practice that has four locations throughout the Dallas-Fort Worth Metroplex. The Dallas Business Journal listed Mahmood among its 40 Under 40 2022 honorees. She and Kaiser discuss this accolade and why integrity is at the core of the company’s mission.
31:13 9/27/22
The Business of Healthcare Podcast, Episode 102: Machines That Help Humans Understand Humans
In this episode, Amy Brown, founder and CEO of Indianapolis-based Authenticx, joins fellow Hoosier and show host Dr. Bob Kaiser for a look into how the machine learning tools her company offers can help healthcare leaders process customer feedback at scale — phone calls can number in the millions — and break them down to provide direction for improving the customer experience.
35:25 8/26/22
The Business of Healthcare Podcast, Episode 101: The Hospital-at-Home Healthcare Delivery Pathway
In this episode, guest Tina Burbine, vice president for care innovation & enterprise analytics at HealthLink Advisors and host of Let’s Talk Data! podcast, joins host Dr. Bob Kaiser for a discussion about the Hospital-at-Home healthcare delivery pathway which allows some patients to receive acute-level care in their homes rather than in a hospital.
36:37 7/22/22
The Business of Healthcare Podcast, Episode 100: Overcoming the Healthcare Klugeocracy
In this special 100th episode of The Business of Healthcare Podcast, Dr. John McCracken joins host Dr. Bob Kaiser to discuss the most significant healthcare changes over the past quarter-century, including healthcare inflation and physician burnout, which McCracken calls moral injury. The root cause of these problems, McCracken says, is kludgeocracy, a government built and run on quick fixes. Link to McCracken’s blog, Blog Rx; https://apl.utdallas.edu/blog-rx/
21:56 6/28/22
The Business of Healthcare Podcast, Episode 99: Health Epidemics Related to the COVID-19 Pandemic
In this episode, Dr. Tim Church, chief medical officer of Wondr Health, a digital weight management program, joins host Dr. Bob Kaiser for a discussion about how to solve twin health epidemics related to the COVID-19 pandemic. Specifically, they discuss related metabolic and mental-health pandemics in which people are eating more, exercising and sleeping less because of worry and stress related to life’s uncertainties during these times.
31:57 5/27/22
The Business of Healthcare Podcast, Episode 98: Consolidation in the Healthcare Marketplace
In this episode, Dr. James (Jim) Walton, president and CEO of Genesis Physicians Group, joins host Dr. Bob Kaiser for a wide-ranging discussion about consolidation in the healthcare marketplace. Walton also offers his views about how value-based care is impacting population health. Walton is also a lecturer in the Naveen Jindal School of Management’s Healthcare Leadership and Management programs.
34:02 4/25/22
The Business of Healthcare Podcast, Episode 97: The Business of Dentistry
Dr. A.J. Aceirno, a practicing dentist and CEO of Decision One Dental Partners, joins host Dr. Bob Kaiser for an overview of the dental industry, how it differs today from previous decades and what improvements can be made to optimize both the patient experience and business success.
33:51 3/31/22
The Business of Healthcare Podcast, Episode 96: A look into the Medical Waste Industry
Jim Anderson, vice-president of product management and innovation at Stericycle, joins host Dr. Bob Kaiser for a look at the medical waste industry — its market dynamics, regulatory aspects, technology, supply-chain issues, education, safety, training and guidelines involved, the impact of the pandemic on the industry and more.
19:34 2/25/22
The Business of Healthcare Podcast, Episode 95: How a Surgery Concierge Can Help Healthcare Consumers Make Better Decisions
In this episode, Sanjay Prasad, MD FACS, joins host Dr. Bob Kaiser to discuss how companies like SurgiQuality, which Prasad helms as CEO — are helping healthcare patients become better consumers by helping them connect with the beast surgeons not only in terms of cost but also quality. They also discuss Prasad’s new book, Resetting Healthcare Post-COVID-19 Pandemic, the Patient Handbook.
27:33 1/28/22
The Business of Healthcare Podcast, Episode 94: A Look into a Nonprofit That Advocates for Employer Healthcare Interests
In this episode, host Dr. Bob. Kaiser speaks with Ellen Kelsay, president and CEO of Business Group on Health, a Washington, D.C.-based nonprofit organization that advocates for employer healthcare interests, including those of some of the largest companies in the world.
30:57 12/21/21
The Business of Healthcare Podcast, Episode 93: Understanding Cash-Based Physical Therapy Businesses
This episode delves into the concept of a cash-based physical therapy business and provides a brief overview of what physical therapy is. Host Dr. Bob Kaiser speaks with Dr. Aaron LeBauer, owner of LeBauer Physical Therapy, LLC, author of The CashPT® Blueprint, and host of ‎The CashPT Lunch Hour Podcast. LeBauer is on a mission to save 100 million people from unnecessary surgery by teaching other physical therapists to market directly to consumers and bypass the influence of insurance companies in the treatment process.
36:00 11/30/21
The Business of Healthcare Podcast, Episode 92: Polarity Intelligence — a Useful Skill for Healthcare Leaders
In this episode, host Dr. Bob Kaiser and guests Tracy Christopherson and Michelle Troseth discuss the concept of Polarity Intelligence and how it can help healthcare leaders establish balance in their lives. Christopherson and Troseth are co-founders of Missing Logic LLC and co-hosts of the Healthcare’s Missing Logic Podcast.
28:15 10/25/21
The Business of Healthcare Podcast, Episode 91: The Role of Rural Hospitals in the U.S. Healthcare System
Jon Doolittle, MS'21, joins host Dr. Bob Kaiser for a look into the role rural hospitals play in the U.S. healthcare system. Doolittle is president of Mosaic Medical Center in Albany, Missouri, a town with a population of less than than 2,000.
31:22 9/27/21
The Business of Healthcare Podcast, Episode 90: A Look Into the Complex Pharmaceutical Supply Chain
Justin Fengler, senior vice president corporate strategy and business operations at GoodRx, joins host Dr. Bob Kaiser for a look into the complex and confusing prescription-drug supply chain.
27:14 8/24/21
The Business of Healthcare Podcast, Episode 89: Fixing the Broken Essential Medicines Supply Chain
In this episode, host Dr. Bob Kaiser chats with guest Dr. Eric Edwards, CEO, president and co-founder of Phlow Corporation. They discuss the problem of a broken essential medicines supply chain in the U.S. and solutions for fixing it.
33:59 7/29/21

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