Show cover of The Business of Healthcare Podcast

The Business of Healthcare Podcast

The Business of Healthcare Podcast is presented by the Center for Healthcare Leadership and Management. It brings together business leaders and other forward thinkers to discuss how best to meet the challenges of a rapidly changing, increasingly complex healthcare industry. The center is based at the Naveen Jindal School of Management at The University of Texas at Dallas.

Tracks

The Business of Healthcare Podcast, Episode 103: Integrity-Driven Entrepreneurship
In this episode, host Dr. Bob Kaiser welcomes an alumna of The University of Texas at Dallas and the Naveen Jindal School of Management to the podcast. Dr. Sara Mahmood, BS’11, MS’16, is the founder and owner of brush365, a dental practice that has four locations throughout the Dallas-Fort Worth Metroplex. The Dallas Business Journal listed Mahmood among its 40 Under 40 2022 honorees. She and Kaiser discuss this accolade and why integrity is at the core of the company’s mission.
31:13 09/27/2022
The Business of Healthcare Podcast, Episode 102: Machines That Help Humans Understand Humans
In this episode, Amy Brown, founder and CEO of Indianapolis-based Authenticx, joins fellow Hoosier and show host Dr. Bob Kaiser for a look into how the machine learning tools her company offers can help healthcare leaders process customer feedback at scale — phone calls can number in the millions — and break them down to provide direction for improving the customer experience.
35:25 08/26/2022
The Business of Healthcare Podcast, Episode 101: The Hospital-at-Home Healthcare Delivery Pathway
In this episode, guest Tina Burbine, vice president for care innovation & enterprise analytics at HealthLink Advisors and host of Let’s Talk Data! podcast, joins host Dr. Bob Kaiser for a discussion about the Hospital-at-Home healthcare delivery pathway which allows some patients to receive acute-level care in their homes rather than in a hospital.
36:37 07/22/2022
The Business of Healthcare Podcast, Episode 100: Overcoming the Healthcare Klugeocracy
In this special 100th episode of The Business of Healthcare Podcast, Dr. John McCracken joins host Dr. Bob Kaiser to discuss the most significant healthcare changes over the past quarter-century, including healthcare inflation and physician burnout, which McCracken calls moral injury. The root cause of these problems, McCracken says, is kludgeocracy, a government built and run on quick fixes. Link to McCracken’s blog, Blog Rx; https://apl.utdallas.edu/blog-rx/
21:56 06/28/2022
The Business of Healthcare Podcast, Episode 99: Health Epidemics Related to the COVID-19 Pandemic
In this episode, Dr. Tim Church, chief medical officer of Wondr Health, a digital weight management program, joins host Dr. Bob Kaiser for a discussion about how to solve twin health epidemics related to the COVID-19 pandemic. Specifically, they discuss related metabolic and mental-health pandemics in which people are eating more, exercising and sleeping less because of worry and stress related to life’s uncertainties during these times.
31:57 05/27/2022
The Business of Healthcare Podcast, Episode 98: Consolidation in the Healthcare Marketplace
In this episode, Dr. James (Jim) Walton, president and CEO of Genesis Physicians Group, joins host Dr. Bob Kaiser for a wide-ranging discussion about consolidation in the healthcare marketplace. Walton also offers his views about how value-based care is impacting population health. Walton is also a lecturer in the Naveen Jindal School of Management’s Healthcare Leadership and Management programs.
34:02 04/25/2022
The Business of Healthcare Podcast, Episode 97: The Business of Dentistry
Dr. A.J. Aceirno, a practicing dentist and CEO of Decision One Dental Partners, joins host Dr. Bob Kaiser for an overview of the dental industry, how it differs today from previous decades and what improvements can be made to optimize both the patient experience and business success.
33:51 03/31/2022
The Business of Healthcare Podcast, Episode 96: A look into the Medical Waste Industry
Jim Anderson, vice-president of product management and innovation at Stericycle, joins host Dr. Bob Kaiser for a look at the medical waste industry — its market dynamics, regulatory aspects, technology, supply-chain issues, education, safety, training and guidelines involved, the impact of the pandemic on the industry and more.
19:34 02/25/2022
The Business of Healthcare Podcast, Episode 95: How a Surgery Concierge Can Help Healthcare Consumers Make Better Decisions
In this episode, Sanjay Prasad, MD FACS, joins host Dr. Bob Kaiser to discuss how companies like SurgiQuality, which Prasad helms as CEO — are helping healthcare patients become better consumers by helping them connect with the beast surgeons not only in terms of cost but also quality. They also discuss Prasad’s new book, Resetting Healthcare Post-COVID-19 Pandemic, the Patient Handbook.
27:33 01/28/2022
The Business of Healthcare Podcast, Episode 94: A Look into a Nonprofit That Advocates for Employer Healthcare Interests
In this episode, host Dr. Bob. Kaiser speaks with Ellen Kelsay, president and CEO of Business Group on Health, a Washington, D.C.-based nonprofit organization that advocates for employer healthcare interests, including those of some of the largest companies in the world.
30:57 12/21/2021
The Business of Healthcare Podcast, Episode 93: Understanding Cash-Based Physical Therapy Businesses
This episode delves into the concept of a cash-based physical therapy business and provides a brief overview of what physical therapy is. Host Dr. Bob Kaiser speaks with Dr. Aaron LeBauer, owner of LeBauer Physical Therapy, LLC, author of The CashPT® Blueprint, and host of ‎The CashPT Lunch Hour Podcast. LeBauer is on a mission to save 100 million people from unnecessary surgery by teaching other physical therapists to market directly to consumers and bypass the influence of insurance companies in the treatment process.
36:00 11/30/2021
The Business of Healthcare Podcast, Episode 92: Polarity Intelligence — a Useful Skill for Healthcare Leaders
In this episode, host Dr. Bob Kaiser and guests Tracy Christopherson and Michelle Troseth discuss the concept of Polarity Intelligence and how it can help healthcare leaders establish balance in their lives. Christopherson and Troseth are co-founders of Missing Logic LLC and co-hosts of the Healthcare’s Missing Logic Podcast.
28:15 10/25/2021
The Business of Healthcare Podcast, Episode 91: The Role of Rural Hospitals in the U.S. Healthcare System
Jon Doolittle, MS'21, joins host Dr. Bob Kaiser for a look into the role rural hospitals play in the U.S. healthcare system. Doolittle is president of Mosaic Medical Center in Albany, Missouri, a town with a population of less than than 2,000.
31:22 09/27/2021
The Business of Healthcare Podcast, Episode 90: A Look Into the Complex Pharmaceutical Supply Chain
Justin Fengler, senior vice president corporate strategy and business operations at GoodRx, joins host Dr. Bob Kaiser for a look into the complex and confusing prescription-drug supply chain.
27:14 08/24/2021
The Business of Healthcare Podcast, Episode 89: Fixing the Broken Essential Medicines Supply Chain
In this episode, host Dr. Bob Kaiser chats with guest Dr. Eric Edwards, CEO, president and co-founder of Phlow Corporation. They discuss the problem of a broken essential medicines supply chain in the U.S. and solutions for fixing it.
33:59 07/29/2021
The Business of Healthcare Podcast, Episode 88: Making the Leap from Fee-Based to Value-Based Care
In this episode, Dr. Matt Lambert, chief medical officer at Curation Health, joins host Dr. Bob Kaiser for a discussion about the history of fee-based care and what the healthcare industry needs to do to make the leap to value-based care.
28:39 07/23/2021
The Business of Healthcare Podcast, Episode 87: A Proven Roadmap to Accelerating Disease Research and Treatment Discovery
Dr. David Fajgenbaum joins host Dr. Bob Kaiser for a discussion about innovative solutions for accelerating disease research and discovering treatments for those diseases. Fajgenbaum, an immunologist and an assistant professor at the Perelman School of Medicine at the University of Pennsylvania, co-founded the Castleman Disease Collaborative Network while urgently searching for a cure to a disease from which he was dying. They also discuss Fajgenbaum’s memoir, Chasing My Cure: A Doctor’s Race to Turn Hope Into Action (New York: Ballentine Books, 2019).
30:17 06/28/2021
The Business of Healthcare Podcast, Episode 86: How Employers Can Get a Return on Their Investment in Employee Healthcare Benefits
In this episode, host Dr. Bob Kaiser and Lorna Borenstein, CEO/founder of Grokker, discuss how employers can get a return on their investment in healthcare benefits by providing their employees with wellness programs. They also discuss her book, It’s Personal: The Business Case for Caring.
32:19 06/22/2021
The Business of Healthcare Podcast, Episode 85: Using Machine Learning to Gain Insight Into Medical Symptoms
In this episode, host Dr. Bob Kaiser chats with Dr. Andrew Le, founder and CEO of Buoy Health. Le explains why and how he and his team use machine learning to create a web-based tool that helps site visitors gain clinical insight into their symptoms and points them toward various treatment options.
36:30 05/18/2021
The Business of Healthcare Podcast, Episode 84: An Introduction to Healthcare-Related Artificial Intelligence, Machine Learning and Data Analytics
This episode of The Business of Healthcare Podcast kicks off a series of discussions related to artificial intelligence, machine learning and data analytics. Host Dr. Bob Kaiser speaks with Dr. Ashwin Prakash, chief data scientist at Post Acute Analytics, a North Texas-based company that uses real-time data to monitor the progress of patients who have been released from acute-care facilities. They discuss the basics of AI, machine learning and data analytics and explain how these technologies can be used within a healthcare context to drive innovation, reduce costs and improve health outcomes. Prakash earned a Global Leadership Executive MBA from The University of Texas at Dallas Naveen Jindal School of Management in 2020.
33:49 04/28/2021
The Business of Healthcare Podcast, Episode 83: Better Health through Data-Driven Navigation Tools
In this episode, host Dr. Bob Kaiser welcomes Dr. Dena Bravata, chief medical officer of Castlight Health, a health navigation platform, for a discussion about how data-driven comparison tools can reduce costs and improve outcomes for patients. White Paper: Castlight’s Approach to Quality: Curate, Customize, Communicate
30:16 04/20/2021
The Business of Healthcare Podcast, Episode 82: Technology As Positive Healthcare Disruptor
  Dr. Esteban López, the market lead at Google Cloud's Healthcare and Life Sciences for the Americas division, joins host Dr. Bob Kaiser for a discussion about how technology is disrupting the healthcare industry for the better. Lopez, a 2007 graduate of the Alliance for Physician Leadership Executive MBA program at the Naveen Jindal School of Management at The University of Texas at Dallas, also discussed how to solve healthcare disparities caused by systemic racism.
31:23 03/25/2021
The Business of Healthcare Podcast, Episode 81: Healthcare 2.0: A Case Study
Dr. Bob Kaiser visits with Dr. Scott Shreeve, founder, CEO and board member of Crossover Health. Shreeve, an emergency medicine physician, explains how he found a way to scale his vision for a new primary-care model that utilizes technology — an approach often dubbed healthcare 2.0 — to improve access for patients and enhances their quality of life. The company Shreeve founded now counts Apple, Amazon, Comcast, Facebook LinkedIn and other large employers among his customers.
33:50 03/12/2021
The Business of Healthcare Podcast, Episode 80: What is Population Health?
Dr. Naveen Raja, a board-certified rheumatologist and director of population health at UCLA Health, joins host Dr. Bob Kaiser for a discussion about population health: what it means, what the implications are for its use in the transition from fee-based to value-based care and how healthcare practitioners’ roles are balanced against patients’ role in its implementation.
30:26 02/24/2021
The Business of Healthcare Podcast, Episode 79: An Overview of Health Savings Accounts
  In this episode, host Dr. Bob Kaiser speaks with J. Kevin A. McKechnie, executive director, Health Savings Account Council at the American Bankers Association. They discuss what HSAs are and how they can help consumers with qualifying high-deductible health plans better manage their medical expenses.
37:22 01/29/2021
The Business of Healthcare Podcast, Episode 78: What Mission-Driven Valued-Based Care Looks Like
Dr. Gordon Chen, chief medical officer at ChenMed, joins host Dr. Bob Kaiser for a discussion about how a company turns fee-based care on its head by delivering mission-driven, value-based care to its patients.
33:38 01/13/2021
The Business of Healthcare Podcast, Episode 77: 5G Networks in Healthcare
Martyn Crew joins host Dr. Bob Kaiser for a discussion about 5G — the latest technology standard for broadband cellular networks — and its implication for the healthcare industry. Crew is director of solutions marketing for Gigamon, a Silicon Valley-based technology vendor that counts healthcare providers among its clients.
33:31 12/23/2020
The Business of Healthcare Podcast, Episode 76: Healthcare from the Millennial Perspective
In this episode, host Dr. Bob Kaiser has a conversation with Erin Burns Freeman, vice president with Ackermann Marketing & PR, a firm that specializes in consumer research related to millennial preferences that shape the patient experience in healthcare. Freeman explains how millennials behave more as consumers than as patients in making healthcare choices and what providers must do to adjust to these preferences. How Millennials are Changing the What, When & Where of Healthcare (PDF)
27:54 12/10/2020
The Business of Healthcare Podcast, Episode 75: The Johnny Appleseed of Healthcare Fixes
Dave Chase, creator and co-founder of Health Rosetta, joins host Dr. Bob Kaiser to discuss what has happened since his last appearance on The Business of Healthcare Podcast. Chase provides a refresher on the Health Rosetta, a blueprint for massively replicating fixes he says exist for the healthcare industry but have met with resistance from those who want to maintain the status quo. Chase also explains the organization’s new initiative, the Health Rosetta Employer Program, and discusses his new book, Relocalizing Health: The Future of Health Care is Local, Open and Independent (Seattle: Health Rosetta Media, 2020).
34:51 11/24/2020
The Business of Healthcare Podcast, Episode 74: Modernizing Clinical Trials
UT Dallas alumnus Vrunjal (Veer) Mehta, BS’01 Computer Science, MS’03 Software Engineering, joins host Dr. Bob Kaiser for a discussion about how the company he founded — Halo Health Systems — is helping to modernize the clinical trial industry. The company’s technological focus reduces patient burden and helps clinicians use workflow automation, thus accelerating the drug-development process.
26:40 11/16/2020