Show cover of The Exceptional Advisor Podcast

The Exceptional Advisor Podcast

Produced by the Investments & Wealth Institute, the goal of the Exceptional Advisor podcast series is to help financial professionals better serve their clients, differentiate themselves from the competition, and improve their ability to communicate the competencies that make them exceptional.

Tracks

In this exclusive interview, John Bowen, President of CEG Worldwide and CEG Insight, shares powerful research insights and practical strategies to help financial advisors create high-performing teams and accelerate their success. The Dream Team Effect: www.cegwin.com/iwi-team #certifiedfinancialplanner #financialadvisor #continuingeducation

9/19/24 • 40:53

Steve Gresham, managing principal at Next Chapter, discusses in this Exceptional Advisor podcast with host Robert Powell delves into the complexities and challenges of retirement planning in the modern era. Gresham discusses the evolving nature of retirement, emphasizing the gap between people's expectations and their level of preparation. He highlights the importance of planning and adapting to changing needs, both financially and emotionally. The conversation also touches on the role of financial advisors in guiding clients through these challenges, stressing the need for improved communication, understanding of aging, and comprehensive approaches to managing retirement finances and health considerations. Learn more at https://publications.investmentsandwealth.org/iwmonitor/library/item/november_december_2023/4161432/

4/11/24 • 52:35

In this podcast, Dalbar founder Lou Harvey discusses the history of his firm, which pioneered research into quantifying the impact of investor behavior on returns. He reflects on key initiatives like the Quantitative Analysis of Investor Behavior (QAIB) report, which revealed the significant performance gap between mutual fund investors and the funds they invest in. Harvey also shares his perspective on current industry trends and the future outlook. He sees artificial intelligence playing a bigger role in financial advice, with humans focused more on interpreting AI recommendations versus specialized expertise. Harvey argues asset allocation should be highly personalized based on an investor's specific situation and needs. He advocates for a fiduciary standard across the advice industry. Throughout, Harvey emphasizes the importance of a personal approach in understanding clients and serving their best interests. He urges advisors to go beyond purely investment considerations to incorporate critical lifestyle factors impacting financial decisions.

3/1/24 • 48:31

differentiate your retirement advising practice with elevated and specialized capabilities. Explore the RMA® Certification: https://iwicentral.org/3STsNId   In this roundtable discussion, experts Anna Rappaport, Rob Austin, and Michael Doshier provide insights on key retirement issues including spending patterns, debt levels, housing costs, family support, and using products like annuities and reverse mortgages.   Key takeaways: - Retiree spending declines on average 2% per year, but is often "lumpy" with large one-time expenses - Housing represents the biggest expense for retirees, but many fail to incorporate home equity into financial plans - More retirees carry debt and support adult children financially than in the past - Annuities and reverse mortgages remain underutilized due to complexity, lack of advisor expertise     The experts emphasize the need for holistic planning that accounts for healthcare, housing, family obligations, and other qualitative factors - not just portfolio returns. They advise financial advisors to take an expansive view when working with retiree clients.

2/8/24 • 50:51

Rashmi Badwe, COO of TIAA Wealth Management, discusses how technology like AI can enhance client service and the convergence of capabilities across financial domains.

12/7/23 • 25:55

In episode 117 of the Exceptional Advisor Podcast guests Dan Otter and Scott Dauenhauer of 403bwise discuss the issues with 403(b) retirement plans commonly used by teachers and the opportunities for financial advisors to help teachers save adequately for retirement.

11/21/23 • 39:15

Bob Powell and David Alan Macchia discuss the implications of artificial intelligence (AI) for the financial advisory profession. Macchia highlights AI's potential advantages, such as cost-efficiency and a unique user experience, but also acknowledges its current limitations in providing accurate advice. He predicts the rise of "digital humans" that merge vast financial knowledge with a human-like interface. The conversation underscores the importance of trust in the advisory profession and debates whether AI can achieve a similar trust level. Both participants emphasize the need for human advisors to adapt and integrate AI into their practices to stay competitive in the future. 

10/19/23 • 26:14

In this podcast, content creator Shane Snow discusses the importance of diverse perspectives in teamwork. He shares insights from his book Dream Teams, which explores how cognitive diversity can lead to better decision-making and innovation.

8/21/23 • 49:32

Danielle Labotka, a behavioral scientist with Morningstar, and Samantha Lamas, a senior behavioral researcher with Morningstar, discuss their latest research, "Why Do People Hire Their Financial Advisors?," which points to the importance of addressing a client’s emotional needs during beginning conversations. According to their research, how you explain your services can have an impact on a person’s hiring decision. And if you focus only on the cold, hard facts, you may be deterring some investors.

8/4/23 • 40:12

Todd A. Finkle, author of Warren Buffett: Investor and Entrepreneur, discusses the life and career of Warren Buffett, one of the most accomplished investors of all time. Finkle, an expert on all things Buffett, provides a deep dive into the origins of Buffett's success, the ways behavioral biases can affect investors and how to overcome them.

7/21/23 • 57:59

Jeff Bush, the principal of Washington Update, discusses the debt ceiling crisis and the possible outcomes, as well as potential reforms to Social Security, and what actions advisers might consider given that many the provisions of the Tax Cuts and Jobs Act are set to expire at the end of 2025.

6/21/23 • 54:50

In this podcast, Mary Beth Franklin, author of "Maximizing Social Security Benefits" discusses what financial advisers need to know about Social Security, Social Security strategies for married couples, including spousal benefits, survivor benefits, and when to claim benefits to maximize their combined income, Social Security benefits for divorced individuals, the Social Security disability program, Social Security rules and exceptions for public employees, the taxability of Social Security benefits, the relationship between Social Security and Medicare, and how advisers should plan for Social Security being able to pay 100 percent of total scheduled benefits only until 2033.

6/7/23 • 46:05

Experience an exclusive fireside chat with Robert Powell at the esteemed Investments & Wealth Forum in Scottsdale. Delve into captivating conversations centered around the dynamic realms of retirement, investments, and behavioral finance, accompanied by renowned experts Jim Sandidge, Principal of The Sandidge Group, and Jorge Padilla, CFP®, Principal and Senior Client Advisor. Prepare to be enlightened by their profound insights and engaging dialogue.

5/22/23 • 63:39

Tom Rieman, head of wealth solutions at J.D. Power, discusses the key findings from the J.D. Power 2023 U.S. Full-Service Investor Satisfaction Study. Two spoilers:  Just a small fraction of advisors are currently offering comprehensive advice and just more than half of full-service wealth clients have financial plans.

4/19/23 • 38:48

Clare Flynn Levy, the founder and CEO of Essentia Analytics.com, discusses how advisers can mitigate their own behavioral biases, and help their clients mitigate their behavioral biases as well. 

3/21/23 • 45:41

Jean Heath, CIMA®, Managing Director, Head of Asset Manager Network at Envestnet, Inc., and Kellan Brown, Vice President Strategic Partnerships, at Finance of America Reverse discuss the benefits of a mentorship program for employers, employees, and college students; the steps involved in implementing a mentorship program; and the role technology is playing in creating data-driven mentorship programs. 

2/28/23 • 41:18

Join Robert Powell as he welcomes Schyler Adams, the representative from Allianz Life Insurance, for a thought-provoking conversation exploring the interplay between fintech and annuities in the realm of financial planning.

2/15/23 • 25:34

In this episode, Robert Powell sits down with Professor Valerie Tiberius, the author of What Do You Want Out of Life? Professor Tiberius guides listeners in reflecting on their goals through a philosophical lens, providing a roadmap for a lifetime of purposeful self-discovery.

2/2/23 • 41:13

In this podcast, Dr. Steven Rogelberg, Chancellor’s Professor at UNC Charlotte and the author of The Surprising Science of Meetings, offers proven practices and techniques that help managers and employees enhance the quality of their meetings. To learn more about Dr. Rogelberg, visit https://www.stevenrogelberg.com/.

1/19/23 • 21:36

In this podcast, Robert Sofia, CEO of Snappy Kraken and author of Blend Out: From Ordinary to Irresistible: How Advisors Can Market Like the Greatest Brands in the World describes how advisers can make themselves impossible to ignore with bold, unique and memorable marketing. What's more, Sofia discusses how clients are buying transformation rather than products and services; how to audit the client experience; and how to create trust signals. And, finally, Sofia demystifies digital marketing.

12/22/22 • 41:50

New York Life Retail Annuities Regional VP Bill Feakes discusses market volatility, helping investors keep things in perspective, and building retirement strategies to manage through economic uncertainty. DISCLOSURES: The S&P 500 index tracks the stock performance of 500 large companies listed on stock exchanges.  Individuals cannot invest directly in an index.  There is no assurance that historical performance will continue in the future.  The New York Life Premier Variable Annuity II(ICC15-P301, or it may be 215-P301).  The “accumulation benefit” is the Investment Preservation Rider 4.0(IPR)(ICC19V-R01 or it may be NC19V-R01), an optional rider made available for an additional fee.  With each reset of the IPR, the previous guarantee ends, the holding period starts over, and the rider fees may increase to a higher charge. The New York Life IndexFlex Variable Annuity-FP Series(IndexFlex) (ICC20V-P01 or it may be NC20V-P01) is a hybrid product combining the predictability of an index‐linked account with the investment flexibility of variable subaccounts.  Investments in the index-linked accounts track a well-known index with the performance being limited by a cap or flat rate with downside principal protection.  The variable investment subaccount available through IndexFlex are subject to market risk and may lose value.  Variable annuities are long-term financial products designed for retirement purposes. There are fees, guidelines, risks, restrictions and limitations to consider.  Withdrawals or surrenders may be subject to ordinary income taxes and, if made prior to age 59½, may be subject to a 10% IRS penalty. Surrender charges may also apply. Any guarantees are based on the claims-paying ability of the issuer. For costs and complete details, investors should contact a financial professional. Please consider the investment objectives, risks, charges, and expenses of the variable annuities and mutual funds carefully. The prospectus contains this and other important information; you can request a prospectus from a financial professional. Read the prospectus carefully before investing. New York Life annuities are issued by New York Life Insurance and Annuity Corporation ("NYLIAC"), a Delaware Corporation. Variable annuities are offered through NYLIFE Securities LLC( Member FINRA/SIPC).  Both NYLIAC and NYLIFE Securities LLC are wholly owned subsidiaries of New York Life Insurance Company, 51 Madison Avenue, New York, NY 10010.  

12/13/22 • 29:30

In the sixth episode of a six-part series with Delaware Life, Jeng Chiu, JD, CFP®, Vice President and Director of National Sales Consulting with Delaware Life Marketing, discusses in this podcast the intricacies of Medicare Planning and the situations surrounding it. Important Disclosures (delawarelife.com)  

12/2/22 • 28:16

Stephen Horan, a senior strategic advisor with the Investments & Wealth Institute, discusses what wealth management is, how it’s changing, and whether it will ever become a profession. 

11/10/22 • 38:42

Stephen Horan, a senior strategic advisor with the Investments & Wealth Institute, discusses what wealth management is, how it’s changing, and whether it will ever become a profession.

10/11/22 • 40:27

Brendan Payne, JD, LLM, Vice President and Director of National Sales Consulting with Delaware Life Marketing, and Jeng Chiu, JD, CFP®, Vice President and Director of National Sales Consulting with Delaware Life Marketing, discuss in this podcast key estate planning strategies, key estate planning documents, estate taxes, and special estate planning circumstances. 

9/30/22 • 56:04

Daniel R. Solin, The New York Times bestselling author of the Smartest series of investing books and "The Smartest Sales Book You’ll Ever Read," discusses his latest book, Ask: How to Relate to Anyone. In the podcast, Solin provides advice for advisors when talking to prospects and/or clients.

9/16/22 • 26:37

Hourly counsel has the potential to be the fastest-growing segment in the delivery of financial advice, according to Mark Berg, the founding principal of Timothy Financial Counsel. In this podcast, Berg discusses how to price, position, and deliver hourly advice; how to segment your client base and prospect for an entirely new clientele; how to develop a relationship-based approach and avoid a "transactional" mindset; and how to harness the potential of time-tracking to create a stable foundation for growth.

9/2/22 • 41:46

Warren Berger, the author of "A More Beautiful Question" and several other books, discusses the art and science of asking “beautiful” questions and how advisors can develop richer relationships with their clients and prospects by asking the right questions. Warren Berger will be a featured speaker at two of the Institute's upcoming conferences. Please click the links below to learn more and register.  Click here to learn more about our Investments & Wealth Forum in Toronto Click here to learn more about Investments & Wealth Forum in New York City

8/19/22 • 49:34

Waldean Wall, Vice President, Advanced Markets and Solutions, Allianz Life Insurance Company of North America, discusses three emerging tax problems in retirement and possible solutions, including Roth conversions, life insurance, split beneficiaries, charitable giving, and charitable trusts.  Click here for Important Information & Disclosure

8/5/22 • 40:54

Lilah Raynor, the founder and CEO of Logica Research, describes the key findings from Logica's most recent Future of Money Study on the way Gen Z, Millennials, Gen X, and Boomers make, spend and manage money. Plus, Raynor provides actionable advice to financial advisers based on the results of Logica's research.

7/22/22 • 18:50