Welcome to Safety Chats! If it is tough for you to keep up with what’s new and best practices in the realm of transportation safety management and reporting, you need to listen to seasoned aviator Dr. Jason Starke every week. Jason will help you learn more about healthy and robust safety cultures in aviation and transportation organizations. You'll also keep up with safety topics and get your weekly updates in less than 30 minutes with focused and curated discussions.
In this episode, Jason Starke explores the unpredictability of complex systems, using the example of raising children. Drawing on insights from John Gall’s System Antics, he challenges the concept of “predictive safety” in aviation, emphasizing that while we can’t fully predict complex systems, monitoring risk controls can help identify issues early. This discussion encourages safety practitioners to measure effectiveness for continuous improvement in organizational safety.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
11/7/24 • 13:46
Jason Starke explores an intriguing question: Is it possible to measure an organization’s safety culture without relying on a formal survey? Jason shares insights and practical observations from his experience and proposes key indicators to gauge safety culture effectively. Tune in to learn more about the impact of leadership engagement, the physical environment, and communication practices on organizational culture, along with how these elements can reveal the strength of a safety culture.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
10/29/24 • 19:02
Jason Starke dives into the world of statistics and how it plays a vital role in safety management. Whether it's understanding standard deviations, running t-tests, or using correlation coefficients, Jason breaks down complex concepts into practical, real-world applications for safety managers. You'll learn how to make sense of data, set meaningful alert levels, and turn statistical analysis into actionable safety insights. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
10/17/24 • 19:09
In this episode, Jason dives into a topic inspired by an article about Unethical Pro-Organizational Behavior. He explores how a strong commitment to an organization can sometimes lead to unintended consequences—specifically, actions that may be unethical or unsafe, all in the name of benefiting the organization. Jason breaks down the differences between strong organizational citizenship and safety citizenship, urging leaders to foster safety-oriented behaviors.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
10/8/24 • 12:34
In this episode of the Safety Chat Podcast, Jason delves into the critical importance of semantics in aviation safety, particularly focusing on the distinction between "hazards" and "risk." He explains how words like these, though often used interchangeably, carry specific meanings that are vital to understanding and improving safety management systems.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
10/2/24 • 13:46
In this episode, Jason delves into the common hazards of clear air turbulence, thunderstorms, and extreme heat. Drawing from his meteorology expertise, he provides practical safety insights for aviation professionals and enthusiasts. From understanding atmospheric currents to protecting ground crews during severe weather and managing heat risks, Jason offers invaluable advice to enhance safety management and organizational excellence.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
5/29/24 • 22:55
This podcast episode discusses fairness within organizations, focusing on distributive and procedural justice. The host, Dr. Jason Starke emphasizes the need for formal procedures and policies to ensure fair responses to events like errors or violations. He highlights the importance of a just culture and recommends using resources like the GAIN Foundation's Roadmap to a Just Culture for guidance.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
5/14/24 • 14:22
This week's podcast, hosted by Mark Myers, features Part 2 of the engaging conversation with Jim Adams on safety leadership and risk management. They delve into creating a learning organization from top to bottom, emphasizing accountable leadership's crucial role. Jim emphasizes the significance of listening, empathy, humility, and continuous learning as crucial elements for effective leadership and building a successful organization.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
5/6/24 • 17:59
In Part 1 of this week's podcast, Mark Myers and Jim Adams discuss safety leadership. Jim, an industry expert, shares his journey from flight nurse to CEO, highlighting the importance of a safety-driven culture over regulatory compliance. The conversation focuses on accountable leadership and the challenges in maintaining effective safety practices for organizations of all sizes.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
4/29/24 • 19:06
In this podcast we delve into the "Too Much of a Good Thing" effect, abbreviated as TMGT, relating it to organizational behavior and safety management. The discussion touches on Aristotle's perspective on moderation, leader humility's impact on followers, and the danger of excessive passion in safety management. The central idea is that while passion is valuable, it shouldn't overshadow the involvement and inspiration of department managers and functional experts in safety initiatives.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
4/10/24 • 13:37
This podcast discusses the historical background of aviation standardization, particularly focusing on the Chicago Convention of 1944, where 52 countries met to create a framework for global aviation cooperation. It emphasizes the importance of standardization in air navigation to prevent conflicts and ensure safety. The discussion then shifts to safety management systems (SMS) and interface management, highlighting how SMS helps identify and mitigate risks in international operations, preventing issues from one country affecting another.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
3/25/24 • 18:19
Join host Jason in Anaheim as he delves into risk assessment math. From marathon rankings to risk prioritization, Jason explores nominal, ordinal, interval, and ratio measurements. Learn why ordinal numbers need careful handling and how bounded scales enhance precision. Gain practical tips to elevate safety practices in your organization.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
2/29/24 • 16:16
Host Jason explores Attribution Theory, investigating how people assign both external and internal factors to individual behaviors. He examines distinctiveness, consensus, and consistency, illustrating their impact on our interpretations of behavior causes. Jason stresses the significance of incorporating these dimensions into safety management systems to prevent inaccurate blame assignment and foster equitable evaluation of accountability within organizations.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
2/15/24 • 16:05
Host Jason reflects on incidents like the tragic case of Nurse Redonda Vaught, who faced criminal charges after a medication error led to a patient's death. By examining failures in controls and the reliance on humans as the last line of defense, the podcast prompts listeners to reconsider approaches to risk management and emphasizes the importance of fostering a culture of reporting and continuous improvement. Through insightful discussions and a commitment to learning, the podcast aims to empower safety professionals to enhance their practices and make a positive impact in their organizations.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
2/8/24 • 16:22
Explore captivating insights into black holes from the U.S. National Science Foundation. Uncover the correlation between the formidable characteristics of black holes and the organizational phenomenon termed the "Information Black Hole." Shedding light on how overlooking safety concerns and personal challenges can affect one's self-esteem. Informed by the wisdom of psychologist Dr. Jordan B. Peterson, the emphasis is placed on recognizing and validating the experiences of others.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
1/30/24 • 13:54
Explore the intricate web of attention bias and fundamental attribution error. Discover how the Safety 2 approach challenges conventional safety thinking, encouraging a shift in focus from the negative to the positive, and learn innovative ways to capture and leverage everyday heroic actions for system improvement. Your daily adaptation and resilience matter – let's redefine safety narratives together.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
1/23/24 • 21:42
Link the fates of iconic organizations to their ability to adapt and learn. Unravel the significance of organizational learning, its role in safety management, and the pivotal impact of leadership styles. Explore the depths of Absorptive Capacity Theory, understanding how organizations recognize, assimilate, and apply valuable information to foster continuous improvement and adaptation. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
1/9/24 • 18:18
Delve into the importance of setting smart objectives, drawing parallels with personal New Year's resolutions. Discover practical tips on establishing safety performance objectives, involving stakeholders, and overcoming challenges. Learn how to monitor progress effectively, communicate with leadership, and foster a culture of continuous improvement. Tune in for valuable insights to enhance safety practices and take your organization a step closer to excellence in the year ahead.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
1/3/24 • 21:02
In part two of this engaging conversation, Jason discusses the world of safety with Rick Malzinski, the President and Founder of the Business Aviation Safety Consortium (BASC). They delve into the unique aspects of BASC, exploring its commitment to continuing education and partnerships with operators. Rick shares insights into the training programs, international speakers, and innovative initiatives that make BASC a dynamic force in aviation safety.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
12/12/23 • 22:32
In this episode, we have a special guest, Malczynski, President and Founder of the Business Aviation Safety Consortium (BASC). Rick shares insights into his remarkable journey from a Navy background to becoming an airline pilot and the visionary leader behind BASC. Discover how BASC, with its unique approach to SMS and operational compliance, goes beyond mere checkboxes, fostering a true partnership for continuous improvement.Learn more about BASC: https://aviationconsortium.com/Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
12/5/23 • 22:25
In this episode, the focus is on the Actor Network Theory and its connection to sociotechnical systems. Exploring the interplay between humans and technology in the workspace, the podcast delves into how the objects, including software, can influence human actions, and vice versa. Join the conversation to navigate the delicate balance between human influence and software impact in the pursuit of a safer working environment.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
11/28/23 • 10:36
Discover how communities self-organize in times of crisis and the parallels in organizational safety management systems. The podcast encourages a systems thinking approach and highlights the crucial role of strong leadership.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
11/21/23 • 11:43
In the latest episode of the Baldwin Safety Chat Podcast, join host Jason as he delves into the critical realm of media emergencies within safety management. Drawing from personal experiences, Jason explores the power of Agenda Setting Theory in shaping external and internal perceptions of an organization during crises. Learn how to frame communications effectively, control the narrative, and implement a media strategy in emergency response plans. Discover the importance of addressing media aspects for business continuity and internal changes, ensuring your organization maintains control of its story in the face of challenges. Tune in for valuable insights and practical tips on enhancing safety communication and organizational resilience.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
11/14/23 • 14:06
We begin the episode providing insights into the recent developments involving Baldwin Aviation's acquisition by Portside Group and the benefits of the acquisition, including increased professional development and support capacity, especially in terms of software development.The podcast goes on to highlight what you can expect in Season 3: a continued focus on various safety management topics, including SPIs, SPTs, NPRM Part 5, and the Hierarchy of Controls in business aviation. We'll also delve into organizational excellence ideas, such as Actor Network Theory and Sociotechnical Systems, and discusses the influence of technology on organizations and the media's role in shaping perceptions during emergency situations. We'll explore attribution theory, just culture, learning organizations, and psychological safety in the upcoming season to provide valuable insights into safety management and organizational excellence within the context of aviation. Don't miss a single episode!Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
11/6/23 • 12:12
In this episode, we delve into the topic of power and its resonance within the realm of safety management. The discussion emerges from conversations with fellow safety managers, highlighting the pivotal question of the power that safety managers possess and the ability of safety managers to influence and enact change.We'll introduce the six distinct levels representing different aspects of power and how to attain it. The bottom three levels—Legitimate, Reward, and Coercive Power—are tied to organizational structure and are typically available to individuals in higher leadership roles. However, the safety managers might find themselves lacking access to these three tools despite their titles. The discussion then moves to the next two levels—Expertise and Charisma. You'll be encouraged to continue learning and expanding your understanding of safety management principles to exude confidence and drive change effectively. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
8/21/23 • 12:55
In this podcast episode, a continuation of the SPIs series from last week, the focus shifts to the concept of using multipliers for improved safety metric measurement. The host, Jason Starke, emphasizes the significance of utilizing rates as a more accurate way to monitor safety performance, accounting for operational variations. The key idea here is employing multipliers to transform decimal-based rates into whole numbers, simplifying data representation on graphs. The process involves dividing event numbers by operational quantities and then applying a chosen multiplier, leading to clearer and more comprehensible graphs. The episode concludes by highlighting the practical advantages of this approach in enhancing data visualization and decision-making.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
8/7/23 • 13:24
In today's episode, we explore the concept of "Alert Levels" or "Triggers" and how they play a crucial role in monitoring the performance of risk controls.We discuss insights into the challenges faced by organizations in measuring against objectives and achieving desired outcomes. Drawing parallels to gauges in a cockpit or a car, Dr. Starke explains the importance of monitoring risk controls to ensure their effectiveness in reducing potential consequences. Learn valuable tips on setting appropriate alert levels, whether through the standard deviation method or subjective analysis, and how they trigger investigations into adverse trends.Resources:Never/Zero Thinking by Steven Shorrock Data Analysis Course from BaldwinVirtualTraining.com - Course teaches how to figure standard deviation and more about data analysis you can use in your role. Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
7/31/23 • 18:24
In this episode, we explore the theory of constraints and its application to our work in identifying failures or potential failures in systems. The theory of constraints suggests that the total output of a system is limited by its most constraining element. We apply this concept to various systems, such as flight departments, airlines, and maintenance departments, where constraints and capacities come into play. In technical systems like assembly lines, it's easier to optimize and adapt to constraints. However, in social systems involving human elements, adapting to constraints can lead to potential problems.We discuss the five focusing steps of constraint theory:Decide how to exploit the system's constraints: Optimize the output of the constrained element within the constraints of human performance and other relevant factors.Subordinate everything else to the above decision: Adjust other elements within the system to align with the capacity of the constrained element, even if it means reducing output or adapting to the limitations - with Jason's asterisks "within human performance limitations."Elevate the system's constraints: Increase the capacity of the constrained element by adding resources, such as hiring more personnel or utilizing external sources.If the previous steps have resulted in a constraint being resolved, go back to step one: Continuously reassess the system and identify new constraints that may have emerged as a result of resolving previous constraints. Join us as we explore these concepts and strive to improve our understanding of systems and safety management. Resources:Theory of Constraints by Eliyahu M. GoldrattThe Logical Thinking Process: A Systems Approach to Complex Problem Solving by H. William DettmerContact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
7/17/23 • 24:28
This podcast explores the concept of organizations as systems, consisting of interconnected subsystems and the challenges and intricacies of managing safety within this complex web of systems. Gain a fresh perspective on incident and accident investigations, and why simply attributing blame to human error may not be sufficient.We explore the importance of looking beyond surface-level causes and adopting a lateral, holistic approach to understanding system failures. Listeners are encouraged to become systems thinkers, embracing the complexity of their organizations and adopting a more comprehensive approach to safety management. By expanding their understanding of system behavior and interaction, safety professionals can better identify potential risks and devise effective preventive measures.Resources: Book: Systemantics by John GallAuthors on systems: Ludwig von Bertalanffy, Peter Senge, Donella MeadowsContact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
7/10/23 • 19:49
In this episode, we embark on a thought-provoking discussion inspired by recent events. Our host reflects on the tragic loss of Stockton Rush and the Ocean Gate submersible Titan, which was on a mission to explore the Titanic wreckage. While the incident has made headlines, our focus goes beyond the tragedy. Join us as we challenge the notion that safety is the absence of risk and explore the crucial role of safety managers in assessing, mitigating, and communicating risks. Discover why understanding and managing risks wisely is essential for organizations to grow while ensuring the safety and well-being of their employees and stakeholders. Tune in to gain valuable insights and join the conversation on risk and safety management.Contact Safety Chats Tweet us at @BaldwinAviation Connect on LinkedIn https://www.linkedin.com/company/baldwin-aviation-safety-&-compliance/ Follow on Facebook @BaldwinSafety Email us at baldwin@portside.co Learn more about Safety Management System’s at www.BaldwinSMS.com Thanks for listening and stay safe!
6/26/23 • 16:46
