This is the Tao of Pizza where we feature top logistics leaders, and entrepreneurs and share their inspiring stories with a holistic twist.
Kevin Clark is the President and Federation Leader at Content Evolution, a global federation of companies and professionals. Before Content Evolution, he served as the Director of Brand and Values Experience at IBM, where he stewarded the company's ThinkPad notebook computers. Kevin holds multiple board and advisory positions and is the co-author of several books and journal articles on collective intelligence and human interaction. In this episode… With technology evolving, many organizations struggle to keep their people, purpose, and innovation aligned. As automation and AI reshape entire industries, leaders must maintain human connection and sound judgment. How can businesses adapt while staying true to their core values? According to leadership and brand expert Kevin Clark, the key lies in aligning values, character, and competence to achieve lasting growth. Organizations must nurture judgment and humanity even as AI becomes more capable, turning technology into a tool that amplifies rather than replaces human insight. Kevin also urges leaders to intentionally schedule personal time to fuel creativity and prevent burnout, helping them make smarter, more purposeful decisions. In this episode of The Tao of Pizza Podcast, Mark Hiddleson chats with Kevin Clark, President and Federation Leader at Content Evolution, about blending human values with innovation. Kevin discusses his 3V model of Values, Value, and Valuation, what he learned from leading the ThinkPad brand at IBM, and how AI can inspire creativity and collective intelligence.
11/10/25 • 57:23
Jeremy Van Puffelen is the President of PRISM Logistics, a third-party logistics company specializing in warehousing and supply chain services for consumer packaged goods, food and beverage, retail, and manufacturing businesses. With more than 20 years at the company, he has helped PRISM expand its warehouse footprint to over two million square feet. Jeremy also serves on the board of the International Warehouse Logistics Association (IWLA). In this episode… The evolution of the logistics industry is driven by automation, efficiency, and changing customer expectations. How can companies scale without losing the human touch that keeps teams and clients connected? As an operations and business development expert in the logistics industry, Jeremy Van Puffelen advocates for understanding every corner of your business — from sweeping warehouse floors to leading executive teams. He recommends spending time on the ground to understand real operational costs and challenges before making strategic decisions. Jeremy maintains that automation should amplify — not replace — human potential and that transparency in pricing and performance builds trust. Leveraging technology and teamwork as tools can create sustainable, people-first growth. Tune in to this episode of The Tao of Pizza Podcast as Mark Hiddleson interviews Jeremy Van Puffelen, President of PRISM Logistics, about how hands-on leadership and automation shape modern logistics. Jeremy delves into the company's automated guided vehicles (AGV) journey, lessons in building lasting client relationships, and how to foster a family-oriented culture of continuous improvement.
10/29/25 • 40:58
Glenn Ecalne is a Business, Supply Chain and Logistics, and Financial Literacy Teacher at Patterson High School. With experience working in supply chain and logistics for companies like Home Depot, Amazon, and Kohl's, he teaches students within the school district's vocational and CTE pathways. In this episode… Many high school graduates enter the workforce without the foundational skills needed to succeed in logistics, warehousing, or even personal finance. This lack of preparation often leads to high attrition rates, missed career opportunities, and poor long-term financial decisions. How can educators close the gap between academic learning and real-world readiness in supply chain management? Logistics and business teacher Glenn Ecalne has built a hands-on, skills-based curriculum at Patterson High School. He immerses students in a fully functional warehouse setting, teaches practical tools like the STAR method for interviews, and integrates Six Sigma certifications into the classroom. Glenn also instills habits like early 401(k) contributions and budgeting, ensuring students are equipped to land jobs and grow within their careers. Tune in to this episode of The Tao of Pizza Podcast as Mark Hiddleson interviews Glenn Ecalne, Business, Supply Chain and Logistics, and Financial Literacy Teacher at Patterson High School, about preparing students for the supply chain and logistics workforce through vocational training programs. Glenn discusses real-world training, including warehousing simulations, interview techniques, and industry partnerships that create tuition-free career paths.
8/4/25 • 51:00
Drew Thomas Hendricks is the President of Barrels Ahead, a wine and craft marketing agency that accelerates company growth through content development, SEO, and paid search. Drew is also the President of Nimbletoad, Inc., a digital marketing agency specializing in web design, SEO, and PPC. He is the Founder of VineCat, which allowed users to inventory and track their wine through a cloud-based cellar management application, before closing its doors in 2010. In this episode… Businesses in industries experiencing downturns, like the wine and mental health spaces, struggle to connect with their ideal audiences, often relying on outdated marketing tactics or one-size-fits-all messaging. When these industries face increased competition and changing consumer behavior, how can brands create deeper, more authentic relationships with the people they serve? According to digital marketing strategist Drew Hendricks, psychographic targeting — understanding customer identity through lifestyle, interests, and values — can help businesses break free from generic demographic segmentation. For wineries, Drew emphasizes moving beyond age-based marketing to identify a shared cultural ethos. For mental health providers, he recommends crafting websites that guide potential clients through complex therapy options using a Socratic funnel approach. In this episode of The Tao of Pizza Podcast, Mark Hiddleson welcomes Drew Hendricks, President of Barrels Ahead and Nimbletoad, Inc., to discuss building human-centered marketing systems. Drew talks about using AI-powered agents, crafting therapeutic websites that educate clients, and how to find fulfillment.
7/7/25 • 49:27
Desmond Clark is the Founder and President of Bear Down Logistics, a third-party brokerage that offers dispatching and warehousing solutions. After a successful 12-year NFL career, he became a global motivational speaker, accountability coach, two-time published author, and podcaster. Before founding Bear Down Logistics, Desmond was a Co-owner and Partner at The Insurance People, a full-service agency that assists businesses and families in securing various types of insurance. His mission is to share his life lessons, cultivate meaningful relationships, and create value for others. In this episode… Breaking into a new industry with no prior experience can feel like a leap of faith, especially when you must pivot unexpectedly. How can you adapt and embrace opportunities for reinvention and growth? Former NFL tight end and motivational speaker Desmond Clark transitioned from the football field to founding a fast-growing logistics company. With no background in the industry, Desmond leaned into curiosity, relationship-building, and a high-performance mindset developed during his sports career. He emphasizes the importance of building authentic connections through his "FORD" sales approach, focusing on family, occupation, recreation, and dreams. By building a meaningful personal brand, committing to consistent excellence, and remaining self-motivated through purpose-driven goals, you can build a career and life from scratch. Tune in to this episode of The Tao of Pizza Podcast as Mark Hiddleson interviews Desmond Clark, Founder of Bear Down Logistics, about high-performance leadership and relationship-driven sales. Desmond shares how a LinkedIn connection led to a new career, his company's niche in heavy haul logistics, and how he built a broker-agent model.
6/9/25 • 48:50
Nancy Fateen is the President of Seizmic Inc., an engineering and consulting firm within the material handling industry. She is also the President of Submittal Services, Inc., which provides permit management services for the material handling industry. Nancy started her career in material handling at the age of 17 and has held roles in customer service, CAD drafting, accounting, and permit package preparation. In this episode… Navigating warehouse safety, engineering compliance, and team leadership in a male-dominated industry can be overwhelming, especially when you're simultaneously juggling growth and customer satisfaction. How can business owners stay ahead of regulations, empower their teams, and lead with intention and clarity? As an experienced executive in the logistics and material handling industry, Nancy Fateen has adapted her leadership approach to trends and male-dominated stereotypes. She highlights the value of building education around real-world experience, recommending that leaders embrace lifelong learning to stay sharp and adaptive. Nancy also advocates for proactive warehouse safety, urging companies to conduct regular rack inspections, train internal teams to spot red flags, and maintain updated engineering documentation to meet insurance and regulatory demands. When leading a team, women entrepreneurs should integrate emotional intelligence into the workplace to empower team members with resilience. In this episode of The Tao of Pizza Podcast, Nancy Fateen, President of Seizmic Inc., returns to speak with Mark Hiddleson about warehouse safety, leadership, and continuous improvement. Nancy talks about OSHA compliance, her experience participating in Vistage, and how she leads a multigenerational company.
4/22/25 • 57:29
Danielle Neely is the Co-founder of KNC Marketing, where she creates custom marketing plans to help businesses increase sales. As a seasoned digital marketer, she has worked in the food service, manufacturing, automotive, finance, and nonprofit spaces. Danielle specializes in content creation, social media marketing, and digital advertising. In this episode… Proactive communication and strategic marketing are key to business growth in industrial sectors. Rather than waiting for leads to come in, companies must take initiative by following up promptly, creating educational content, and leveraging digital marketing tools. How can businesses optimize their marketing efforts to attract high-quality leads and establish thought leadership? With expertise in B2B marketing, Danielle Neely has mastered strategies to help industrial companies enhance their brand visibility. She suggests leveraging SEO-driven content, Google advertising, and video marketing to engage prospects effectively. Additionally, she highlights LinkedIn's role in B2B marketing, explaining how thought leadership and active engagement can foster credibility and attract your target audience. By enhancing these strategies with AI, businesses can streamline content creation while maintaining authenticity. In today's episode of The Tao of Pizza Podcast, Mark Hiddleson chats with Danielle Neely, the Co-founder of KNC Marketing, about marketing strategies for industrial businesses. Danielle shares her experience navigating a traditionally male-dominated industry, insights on distribution marketing, and how to create engaging video content.
2/10/25 • 49:31
Lenore Hirsch is the Owner of Laughing Oak Publications, where she self-publishes blogs on travel and restaurants, poetry, short stories, and books, including My Leash on Life and Laugh and Live. She was instrumental in founding the Napa Valley branch of the California Writers Club and has written columns and features for the Napa Valley Register. As a retired educator, Lenore taught middle schoolers with disabilities before becoming an administrator. In this episode… Writing and storytelling can be a powerful way to connect with others, share experiences, and make sense of life's challenges. How can you showcase your work to become a published author? As an experienced, self-published author, Lenore Hirsch maintains that participating in critique groups and writer's clubs allowed her to receive constructive feedback and connect with other writers. These sessions allow aspiring authors to participate in public readings to refine the storytelling process and clarify hidden meanings. When engaging in these readings, you must choose impactful excerpts and practice delivery methods to engage your audience. Lenore advocates for participating in intimate writer's groups rather than marketing your work through conventional promotional tactics. In this episode of The Tao of Pizza Podcast, Mark Hiddleson sits down with Lenore Hirsch, the Owner of Laughing Oak Publications, to discuss how she became a published writer after retiring from a career in education. Lenore shares advice for aspiring teachers and writers, her recommended technology for authors, and how she published her first book.
1/6/25 • 53:01
Yvonne Sams is the Director of Logistics at True Organic Products, an organic fertilizer manufacturer. With over 25 years of experience in the agricultural food and beverage industry, she has worked in supply chain management for companies, including G3 Enterprises, Frito Lay, Inc., E. & J. Gallo Winery, and Tyson Foods. Yvonne is also the Regional Director of the California Agricultural Leadership Foundation. In this episode… Leaders in the logistics industry must maintain continuous improvement, strong partnerships, and operational efficiency. Overcoming persistent challenges such as inefficient processes, seasonal staffing gaps, and customer dissatisfaction requires innovative solutions. How can you turn logistical challenges into a competitive advantage? Through strategic leadership and community engagement, agriculture and logistics leader Yvonne Sams more than doubled a company's market share in agricultural logistics, growing from 18% to 45%. Her efforts expanded beyond transportation to include tanker and warehousing services, driving multimillion-dollar revenue growth. By embedding her team in local farming communities and enhancing internal training, she built trust and boosted operational efficiency. A people-focused approach allowed Yvonne to transform what was once a small company into a logistics industry leader. In this episode of The Tao of Pizza Podcast, Mark Hiddleson welcomes Yvonne Sams, the Director of Logistics at True Organic Products, to discuss her transformational leadership journey in agricultural logistics. Yvonne shares how she developed a new warehouse management system, the challenges of transitioning from warehousing logistics to business development and sales, and how she discovered her knack for agriculture.
12/23/24 • 50:54
Joie Seldon is an emotional intelligence expert and life and career coach who helps professionals create self-enablement and boundaries, manage stress, take action, and communicate productively. With over 30 years of experience as an actor, acting teacher, and somatic therapist, Joie has coached professionals at organizations like NASA, AT&T, and Wells Fargo. She is also the author of EMOTIONS: An Owners Manual. In this episode… Emotional turmoil can impact our personal and professional lives, making it challenging to identify triggers, establish healthy boundaries, and communicate with others. How can you reconcile emotions in life and work to achieve fulfillment? Emotional intelligence coach Joie Seldon has developed a simple system for tuning into your emotions. It involves developing a keen sense of emotional intelligence and self-awareness. Joie describes emotions as a biological information system that provides insights into your relationships and experiences through physical sensations. For instance, sadness indicates loss, fear requires paying attention to your surroundings, anger is a boundary setter, and joy represents connection. When you allow yourself to experience these emotions fully, you can manage them effectively. Join Mark Hiddleson in the latest episode of The Tao of Pizza Podcast as he invites Joie Seldon to speak about somatic psychology and emotional intelligence. Joie shares how to prepare for difficult conversations, her emotional intelligence coaching process, and her epiphany about victimization and procrastination.
10/28/24 • 58:29
Mark Hiddleson is the Owner of Specialized Storage Solutions, Inc., a nationwide logistics company with industry-leading warehouse storage solutions. It provides clients with innovative products, facility layouts, and designs to optimize their logistics operations. With several decades of service experience in the warehousing and logistics industry, Mark has held leadership roles in several professional industry organizations. Using a holistic approach, he also has experience in equipment material handling, operations management, supply chain optimization, professional development, and public speaking. In this episode… When your business is in crisis, your confidence is shaking, and the future feels precarious, how do you move forward? Learn the secret to resilience in both life and business from top industry experts. From overcoming stage fright and cultivating self-reliance to nurturing customer relationships and navigating industry trends and inventory losses, these industry leaders have been through it all. Qigong-based coach Vicki Dello Joio maintains that the keys to overcoming anxiety during public speaking events are to focus on your breathing and maintain authenticity. Former teacher Bill Hiddleson has found success in coaching at-risk teens, teaching them that becoming an entrepreneur can lead to personal and professional independence. Mick Mankowski discovered that when you have close relationships with suppliers, they're more likely to come to your aid during hard times. Father-daughter duo Nancy and Sal Fateen maintain that face-to-face interactions with customers and embracing new industry trends like automation are crucial in the logistics industry. In this exclusive episode of The Tao of Pizza Podcast, Mark Hiddleson reflects on some of his most memorable episodes. Featuring guests like Qigong master Vicki Dello Joio and father-daughter logistics pair Nancy and Sal Fateen, these experts share personal anecdotes and advice that have shaped them in their journeys.
9/30/24 • 10:40
Adam Webster is the President and CEO of Monterey Automation, a service provider company that supports automation in the life science industry. As an executive logistics and service manager, he transitioned from the automotive and racing service and logistics industry to a career in life science, specializing in lab automation, instrumentation, and robotics. Adam also serves on the board of directors at the National Auto Museum. In this episode… No matter your industry, the foundations of success remain the same. A relentless pursuit of learning, relationship building, and client trust allows you to transition from one industry to the next seamlessly. What can you learn from an entrepreneur who forged a path of growth and innovation? From automotive logistics to lab automation in life sciences, Adam Webster has made it his mission to surround himself with intelligent and success-driven people. This has allowed him to seize opportunities and learn from diverse industry experts. When you focus on building relationships with mentors, partners, and customers, you can apply your skills to numerous industries and gain a reputation for excellence. Adam also emphasizes the continuous role of technology in adapting to industry changes and pivoting from setbacks. In this episode of The Tao of Pizza Podcast, Mark Hiddleson welcomes his college roommate Adam Webster, the President and CEO of Monterey Automation, to talk about his industry transitions. Adam notes the importance of building relationships, remaining inquisitive, and balancing personal and professional endeavors.
9/2/24 • 58:25
Michael (Mick) Mankowski is the Managing Partner of Symphony Investment Partners, a global boutique for M&A strategy and licensing. In his role, he works with partners to identify strategic acquisitions and partnerships and develops licensing opportunities and strategies. Mick is also the President of SBL, Symphony Investment Partners' licensing arm. Over the past 8 years with SBL, he has generated over $2.5 billion in licensed product sales for various footwear, apparel, and consumer products brands, including Fila, Body Glove, and Gotcha. In this episode… The logistics space has undergone significant changes since the introduction of automated technology and DTC fulfillment methods. Customers expect personalized and same-day services, so businesses must expand their logistics solutions to keep up with the demand. How can you pivot and innovate in this volatile industry? With decades of experience building and managing an apparel business, Mick Mankowski lost millions of dollars worth of inventory in a flood. After a business partner fully reimbursed him for his materials, Mick recognized the immense value of relationships with suppliers and other partners, allowing him to return the favor by helping his partner acquire customers. These relationships also allow you to navigate changing dynamics like the advent of 3PL, which requires you to borrow suppliers' warehouses for expedited shipping in DTC models. By consistently adding value to your professional relationships, you can capitalize on opportunities to meet demands effectively. In today's episode of The Tao of Pizza Podcast, Mark Hiddleson invites Michael "Mick" Mankowski, the Managing Partner of Symphony Investment Partners, to talk about how he navigates the shifting consumer goods landscape through relationship building. Mick shares the crucial moments that shaped his business approach, an in-depth explanation of the licensing business model, and how to become a buyer-focused salesperson.
8/5/24 • 53:31
Joe Pallo is the Founder of Sell Nothing, a consulting company where he works with CEOs, EVPs, and sales professionals to grow their businesses by establishing emotional relationships with clients. As a professional speaker and coach, he has helped hundreds of top producers double their businesses. Joe is the best-selling author of How to Sell Nothing. In this episode… People don't want to be sold to; they want to buy. Although seemingly counterintuitive, not selling anything taps into the emotional aspect of making a purchase. How can you master this unconventional sales strategy to cultivate lifelong business relationships? A master of emotional selling, Joe Pallo has developed the E.A.R.N.I.N.G sales framework to engage prospects emotionally. This involves evaluating their situation, assessing the advantages of their current solution and revising it, creating a sense of urgency by acknowledging that your prospects may not buy from you, and developing a personalized value proposition. With this systematic sales approach, you can gain a comprehensive understanding of your clients' needs and provide them with targeted solutions. Tune in to this episode of The Tao of Pizza Podcast as Mark Hiddleson sits down with Joe Pallo, the Founder of Sell Nothing, to talk about his E.A.R.N.I.N.G sales system. Joe explains the importance of maintaining confidence when seeking referrals, his methods for actively securing referrals, and his silver bullet tactic to engage with prospects.
7/1/24 • 49:00
Michael Burlace is the developer of Seizmic Engineering's sister company, S-Mark, which specializes in the inspection portion of material handling projects, including pallet racks, mezzanines, conveyors, and automation initiatives. As an 18-year-old entrepreneur, he is the third generation of the Seizmic family business, specializing in innovation in the logistics and supply chain industry. Michael's entrepreneurial ventures span real estate, cryptocurrency, and social media automation. In this episode… The next generation of logistics professionals is leading the charge toward a sustainable and innovative future. What does this shift look like, and how can up-and-coming leaders prepare? As a young innovator reshaping the landscape of warehousing, logistics, and supply chain management, 18-year-old Michael Burlace has carved a niche in the industry by optimizing storage solutions. He credits his rising success to the personalized relationships he's cultivated with partners and customers and a resilient mindset that has allowed him to embrace challenges as growth opportunities. Michael also advocates for holistic leadership that combines authoritative decision-making with personal development. Additionally, remaining informed of industry trends and developments is crucial when adopting new strategies. In this episode of The Tao of Pizza Podcast, Mark Hiddleson welcomes Michael Burlace of Seizmic's S-Mark to talk about being technically and business savvy in the evolving logistics landscape. Michael also explores the importance of being agile in a bullish market, the nuances of cryptocurrency, and why being spiritually attuned can strengthen leadership and business decisions.
6/3/24 • 52:45
Judy Hanna is a mother, grandmother, and educator of over 50 years. She has used music as a tool for innovative teaching in grade school and special education classes. Beyond music, Judy is passionate about history and language. In this episode… Everyone has unique learning methods, and the teachers who can unlock each student's pathway to equal education are exceptional and valued. Today's guest has left an incredible legacy by cultivating groundbreaking teaching strategies far ahead of her time. What's her secret? Retired teacher Judy Hanna has spent a lifetime identifying ways to simplify and elevate children's learning processes. She has discovered that poetry helps children retain historical facts, and creating reenactments, dance routines, and drawings allows kids with learning disabilities to express themselves and excel alongside their peers. Judy is also bilingual, noting the role of the five senses in learning various languages. When teaching English as a second language, she ensured her lessons were entertaining and created an interactive environment to stimulate language development. Judy's creative approaches have established a legacy that impacts her granddaughter, who has become inspired to pursue teaching in Judy's footsteps. In today's exclusive episode of The Tao of Pizza Podcast, Mark Hiddleson welcomes his mother, Judy Hanna, to the show. They discuss her influence on their family and community. Judy also shares her greatest rewards as a teacher, her experience raising Mark while attending college, and her advice for the next generation of educators.
5/6/24 • 51:30
Dennis Hoang is the COO and Co-Founder of Patturn, a company that aims to extend the life cycle of products, promote sustainability, and power circular shopping. With over a decade of expertise in reverse logistics and the returns industry, Dennis brings a wealth of experience to the table. Recognizing that solving the returns issue is not only crucial for a company's financial success but also for the planet's well-being, Dennis leads Patturn in providing a fully managed return solution. Through its dedicated platform, Patturn optimizes every aspect of the returns process, addressing the logistical puzzles inherent in managing returns efficiently and effectively. Under Dennis' leadership, Patturn is revolutionizing the way businesses handle returns, driving both financial success and environmental impact. In this episode… Returns in retail and logistics play a significant role in modern consumer behavior, shaping the dynamics of commerce. As online shopping continues to soar, the management of returns becomes increasingly intricate, demanding innovative solutions. How can businesses navigate the complex interplay between customer expectations, sustainability concerns, and operational efficiency in returns? Return logistics expert Dennis Hoang sheds light on the intricate challenges surrounding returns in retail and logistics. He emphasizes the significant financial losses incurred by businesses due to returns, where each returned item not only results in a complete loss but also incurs additional costs for shipping. Explaining the complexities of reverse logistics and the fragmented nature of the returns ecosystem, Dennis underscores the imperative for innovative solutions like Patturn's fully managed return platform. Through Patturn's comprehensive approach, he aims to address the multifaceted aspects of returns while leveraging strategic partnerships with leading marketplaces like eBay. To navigate returns effectively, companies must collaborate with innovative platforms that facilitate streamlined processes. In this episode of The Tao of Pizza Podcast, Mark Hiddleson speaks with Dennis Hoang, COO and Co-Founder of Patturn, about optimizing return logistics. Dennis talks about establishing Patturn with his brothers, using data to make better business decisions, and integrating AI into Patturn's business processes.
4/1/24 • 50:30
Kevin Lawton is the host and Founder of The New Warehouse podcast, where he champions the belief that warehouses are downright sexy. The podcast provides insights and ideas from the distribution, transportation, and logistics industry, offering a unique blend of industry expertise and an infectious passion for innovation. With hands-on experience navigating through systems like Manhattan SAP, Oracle, and the IQ Prelude, along with various automation technologies including voice picking and GTP picking, Kevin's journey is all about continuous learning and knowledge sharing. In this episode… Warehousing and logistics play a pivotal role in our daily lives, quietly facilitating the smooth flow of goods from production to consumption. From the groceries on our shelves to the packages arriving at our doorsteps, efficient warehousing ensures timely delivery and availability of essential items. But have you ever stopped to consider the intricate network of operations behind each product's journey and the profound impact it has on our interconnected world? Warehousing enthusiast Kevin Lawton believes that the whole idea of warehousing is sexy. Kevin highlights that the true allure of a warehouse lies in its meticulous organization and seamless processes. However, amidst the visual appeal, he points out a significant trend: the focus on addressing the often-overlooked tasks within warehouses, such as trailer loading and unloading. This shift towards automating these challenging tasks not only enhances efficiency but also reduces the risk of injuries. Kevin's observation underscores the importance of embracing technological solutions that optimize every aspect of warehouse operations, reminding us that true innovation lies in tackling the small but crucial details. In this episode of The Tao of Pizza Podcast, Mark Hiddleson speaks with Kevin Lawton, host and Founder of The New Warehouse podcast, about what makes warehousing sexy. Kevin discusses how he got into the warehousing business, explains who his ideal client is, and takes a deep dive into GTP.
3/11/24 • 54:59
Joey Spanjers is the Chief Strategy Officer and Partnerships at Teicor, a company that helps firms boost their profitability. Joey's expertise spans various domains, starting from his early days producing shows like Survivor and The Voice. Transitioning to the digital media landscape, he collaborated with brands and content creators, leading him to roles at Encompass Films and Amplify.LA. Later, as the former VP of New Business Development at Hawke Media and Co-founder of Elliot, a global commerce platform, he focused on growing e-commerce brands worldwide. With experience advising diverse industries, including consumer brands, cannabis businesses, and emerging technologies, Joey is now dedicated to helping post-revenue companies achieve rapid growth. In this episode… In business, making a profit is crucial for growth and success. It allows companies to invest, expand, and achieve their goals. But many business owners don't have the necessary data analysis and bookkeeping skills to ensure their business remains profitable. So how can business owners and entrepreneurs effectively increase their profits and thrive in today's competitive market? Joey Spanjers, a business finance expert, believes that the key to a profitable business lies in the data. However, not everyone is passionate about spreadsheets. As such, firms that want to remain profitable need an effective bookkeeper. Despite minimal innovation in bookkeeping over time, the need for accurate financial tracking becomes crucial as a company grows, particularly in sectors like consumer goods where margins are tight. Modern bookkeeping aims to go beyond regulatory compliance, providing actionable insights akin to personal health monitoring. To drive growth and sustainability in an ever-evolving marketplace, it's vital to embrace modern bookkeeping practices to empower your business with valuable insights. In this episode of The Tao of Pizza Podcast, Mark Hiddleson sits down with Joey Spanjers, Chief Strategy Officer and Partnerships at Teicor, to talk about performance bookkeeping as a strategic business development tool. Joey discusses his experience with SaaS, choosing your business tech stack, and the benefits of effective bookkeeping.
3/4/24 • 54:27
Paul Jarrett is the CEO and Co-founder of Bulu, a trailblazing woman-owned logistics business specializing in high volume kitting, e-commerce fulfillment, and multichannel logistics. Paul's Hybrid, Hub & Spoke fulfillment model empowers brands with unlimited sales channels and packaging options. Over the years, he's launched programs for renowned brands like American Express, BuzzFeed, Crayola, Disney, and GNC, solidifying Bulu's reputation in the industry. Featured in Entrepreneur Magazine, Forbes, PBS, Inc., CBS News, Good Morning America, and other major media outlets, Paul boasts 20+ years of experience in consumer packaged goods (CPG). In this episode… The global logistics market is estimated to be worth over $9 billion in 2024. And by 2028, it is projected to value $14.08 trillion. So, if you're thinking about entering the logistics space, this might be the sign you need. The industry is on an upward trajectory, and it's not expected to slow down. How are forward-thinking companies in this field fostering growth? Logistics innovator and entrepreneurship mentor, Paul Jarrett, discusses the benefits of using the hub and spoke model distribution model. This fulfillment framework combines a central location called the hub, which is where the goods are stocked and stored, with the spokes, the different distribution centers that deliver these goods to customers. Using this hybrid structure helps businesses streamline order distribution and multichannel sales. While tracking and managing goods across multiple points might seem complicated, Paul explains that keeping the products' digital and physical information together throughout the supply chain is the key to success. In this episode of The Tao of Pizza Podcast, Mark Hiddleson speaks with Paul Jarrett, CEO and Co-founder of Bulu, about nonlinear fulfillment systems in consumer packaged goods (CPGs). Paul discusses Bulu's Hybrid, Hub & Spoke model, how he got started in logistics and fulfillment, lessons learned from years in the industry, and what self-awareness means to him.
2/5/24 • 57:25
John Corcoran is a recovering attorney, author, and former White House writer and speechwriter to the Governor of California. Throughout his career, John has worked in Hollywood, the heart of Silicon Valley, and ran his own boutique law firm in the San Francisco Bay Area catering to small business owners and entrepreneurs. As the host of the Smart Business Revolution Podcast since 2012, he has interviewed hundreds of CEOs, founders, authors, and entrepreneurs, from Peter Diamandis and Adam Grant to Gary Vaynerchuk and Marie Forleo. John is also the Co-founder of Rise25, a company that connects B2B businesses with their ideal clients, referral partners, and strategic partners. They help their clients generate ROI through their done-for-you podcast service. In this episode… The podcasting industry, valued at more than $23 billion has experienced nonstop growth over the past few years. And it is expected to experience an annual growth of nearly 30% by 2030. But still, many hosts in the industry struggle to keep their podcasts afloat. So, as a podcaster, how can you make your podcast a success? Having a successful podcast takes more than getting the right equipment and setup. John Corcoran, three-time author and former White House writer, believes it entails building the right relationships and taking the time to nurture them over time. It also boils down to proper time management and etiquette when dealing with busy people. At the start, doing things alone can seem like a great idea to save money. But as your podcast grows, you'll find that it's more valuable and efficient to get professionals to handle the different moving parts that make up a full episode production. In this episode of The Tao of Pizza Podcast, Mark Hiddleson speaks with John Corcoran, the Co-founder of Rise25, about what it's like behind the scenes of podcasting. John discusses the value of building relationships, what he learned from meeting three presidential candidates, and how to be successful at podcasting.
1/30/24 • 58:07
Sarah Fateen is a Continuous Improvement Consultant at Seizmic Inc., an engineering and consulting firm that assists in the design of equipment for manufacturers, distributors, and users of material handling equipment across the country. She is also a Permit Coordination Specialist at Submittal Services, which provides expert solutions for obtaining material handling permits. Sarah has been working in the material handling industry for over two decades, starting her career in her family's business. She is also an artist and holds a degree in Fine Arts. In this episode… What does it take to live a holistic and fulfilling life? What role do your relationships and career play in promoting a healthy lifestyle? Having a supportive community is essential for both personal and professional growth. According to Sarah Fateen, building solid connections can motivate you and help you live a more satisfying life. She emphasizes cultivating a sense of belonging and community by finding accountability partners and maintaining regular communication. In this episode of The Tao of Pizza Podcast, Mark Hiddleson interviews Sarah Fateen, a Continuous Improvement Consultant at Seizmic Inc., to talk about holistic approaches to personal and professional development. They also discuss the need for a supportive community, the importance of self-care, and tips for a happy marriage.
11/27/23 • 78:05
Abigail Power is a third-generation Sales and Marketing Manager at Sierra Pacific Warehouse Group (SPWG), a family-owned warehousing and logistics company primarily focusing on food storage and distribution on the West Coast. SPWG provides supply chain logistics services, third-party warehousing, custom packaging solutions, and D2C fulfillment solutions. Abigail has a BA from UC Berkeley and now lives in Modesto, California, with her husband and rescue dog. In this episode… Technological evolutions provide excellent opportunities for players in the warehousing and logistics industry. Companies that embrace automation experience more efficient production processes, faster innovation, and improved service. Adopting technology that creates efficiencies within your business will give you optimal long-term results. Leading her family-owned business forward, Abigail Power says you can learn from other companies' solutions and apply them to your business and industry to cut down on time-wasting logistics that bog down employees and slow production. She explains that whether it's logistics or communications, there are many time-saving technologies you can embrace to speed up and smooth out the internal and external workflow in your company to help you reach your goals. In this episode of The Tao of Pizza Podcast, Mark Hiddleson sits down with Abigail Power, Sales and Marketing Manager at Sierra Pacific Warehouse Group, to discuss technology adoption in the warehousing and logistics industry. Abigail shares the benefits of working in a family-owned business, how the pandemic shed light on the importance of supply chain logistics, how technology can be applied in your business, and the future of women in the warehousing industry.
5/31/23 • 62:55
Rob Zwolinski is the Senior VP of Medical Device Operations for United Therapeutics Corporation, a biotechnology company focused on developing medical products for chronic and life-threatening maladies. Rob is responsible for developing and implementing corporate strategies for the operations, quality, and supply chain management functions. With 30 years of experience and having founded his own company, Rob is a pharmaceutical medical device industry expert. In this episode… If you are looking to grow and advance in your career or business, you have to be ready to take risks. Believe in yourself and have a clear plan of action. When necessary, take a step back and seek guidance from your mentors — they'll help guide you toward your goals. Rob Zwolinski, an executive leader in the pharmaceutical industry, advises people to believe in themselves and take bold steps — doing so can lead to success. He also believes mistakes can be reduced and misunderstandings diminished when leaders learn to communicate their message clearly and effectively. Regardless of the industry you're in, you'll always benefit from expanding on your leadership abilities. In this episode of The Tao of Pizza Podcast, Mark Hiddleson is joined by Rob Zwolinski, the Senior Vice President of Medical Device Operations at United Therapeutics Corporation, to discuss tips for improving business communication. Rob also shares strategies for working with companies operating in another country and the value of human interactions.
5/17/23 • 58:11
Bonnie Artman Fox is a Workplace Conflict and Executive Leadership Coach at A Conscious Choice, where she equips leaders with emotional intelligence skills to work through conflicts productively. Her experience as a psychiatric nurse and licensed marriage and family therapist credits her ability to correct abrasive leadership — and was the catalyst for her to transition to corporate training and coaching. Bonnie is also a best-selling author and accredited Boss Whisperer. Her coaching program, which has an 82% success rate, was designed to coach leaders on how to replace their abrasive behavior with more effective leadership skills. Bonnie's book, How Did My FAMILY Get In My OFFICE?!, provides a unique perspective on how family upbringing impacts conflict resolution among leaders. In this episode… Understanding how you come across to others and how people perceive you is an important aspect of self-awareness. Dysfunctional workplaces are caused by abrasive leaders who are afraid of showing their vulnerability, resulting in emotional damage and disunity amongst teams. Bonnie Artman Fox, a leadership coach, advises leaders to make the conscious choice to improve their communication style to build better relationships, which creates conducive workplaces and helps in managing conflicts. The most effective leaders are self-aware, have effective communication styles, and leverage the power of emotional intelligence. In this episode of The Tao of Pizza Podcast, Mark Hiddleson welcomes Bonnie Artman Fox, a Workplace Conflict Expert and Executive Leadership Coach at A Conscious Choice, to talk about how to correct abrasive leadership and improve conflict management styles. Bonnie also shares how your upbringing affects the way you lead, tips for becoming an emotionally intelligent leader, explains the difference between coaching and therapy, and shares success stories from her coaching clients.
4/24/23 • 56:47
Leanne Monaghan is the President of Staying Alive Fitness. At the age of 59, she is in the best shape of her life, having defeated cancer and mitigated health issues. In her battle against cancer, Leanne combined conventional medicine with a healthy lifestyle — including a clean diet, hydrotherapy, and pilates. Using food for fuel, medicine, and enjoyment, she has overcome addiction. In this episode… Your mindset can determine whether or not you achieve your goals. How you program your mind influences how you relate to others and prioritize your health and wellness. How can you train your inner dialogue to yield lasting results? According to Leanne Monaghan, you can produce energy to train your mind and create the life you desire using the concept of the body-mind-soul connection. Making the conscious decision to reprogram your mind and take control of life circumstances is the first step to improving your life. Her combined personal and professional experience in maintaining a healthy lifestyle is encouraging for those who feel stuck in ineffective rhythms. In this episode of The Tao of Pizza Podcast, Mark Hiddleson sits down with Leanne Monaghan, the President of Staying Alive Fitness, to talk about wellness and the power of the mind. They also discuss the law of rhythm, the law of opposites, the four pillars of Leanne's business, and her work as a Reiki massage therapist.
4/17/23 • 63:25
Vicki Dello Joio is a life-changing workshop leader, Qigong energy master, teacher, and inspirational speaker. Since 1975, her brand of brilliance has empowered wellness-motivated and spiritually inclined seekers to infuse body-mind-spirit practices into their cells so that they can tap into their birthright of joy — using it as fuel, not a goal— for a lifetime. Vicki is the host of the monthly program Qi Talks and is a Hall of Fame recognized teacher of the Chinese Art of Qigong by the Association of Women Martial Arts Instructors. Her spiritual fitness program and book, The Way of Joy, have transformed the lives of thousands of participants since 1976. In this episode… There are many ways to improve your fitness, whether physically, mentally, or spiritually. Understanding your body helps you to express yourself better and tap into your inner power. Spiritual fitness involves paying attention to your body's energy. Expanding your energy field boosts your confidence and helps you manage stress and self-limiting beliefs. Your body has so much potential. Vicki Dello Joio, a Qigong energy master and speaker, joins Mark Hiddleson in this episode of The Tao of Pizza Podcast to talk about spiritual fitness. They also discuss how to manage stage fright, how to overcome limiting beliefs, and why setting boundaries is important.
4/10/23 • 52:54
Tony Caetano retired from the supply chain solution business in 2020 after 30-plus years in the industry. He has worked for several large companies in the third-party cold storage industry including AmeriCold Logistics, P&O Cold Logistics, and VersaCold. Tony entered the industry as a warehouse lift truck operator and grew to become the VP of regional operations, overseeing 400-plus employees at nine locations. He is now embarking on a new adventure — using his leadership and operational skills to help others in the logistics industry. In this episode… Having spent many years in the warehouse and logistics industry, Tony Caetano knows the value of being adaptable and embracing change. He has made many mistakes in his career but his determination to succeed has kept him going and allowed him to see challenges as opportunities for growth. Tony advises leaders and business owners to lead from the front, making a genuine effort to build great relationships with employees, clients, and business partners. Be willing to leave your comfort zone and take chances. Tony also advises people to take on more responsibilities and do what others find uncomfortable. In this episode of The Tao of Pizza Podcast, Mark Hiddleson is joined by Tony Caetano, an army veteran and logistics expert, to talk about leadership lessons learned from over three decades in the logistics industry. They also discuss how to spot opportunities in challenges, how to build great relationships with business partners, and the value of learning from your mistakes.
4/3/23 • 51:38
Matt Burke is the National Account Manager at ColdTrack, a tech-enabled third-party fulfillment platform for B2C and B2B e-commerce businesses. As a warehousing and operations professional, Matt is skilled in helping direct-to-consumer businesses thrive. He started his career in the direct-to-consumer business five years ago, quickly scaling the company he worked for from five employees to 200-plus. In this episode… As you scale your business and grow your customer base, your warehousing and storage needs also increase. To meet the changing customer needs and provide the best services, it's essential to revamp your warehousing solutions. Many large corporations prefer outsourcing their warehousing solutions, especially from the food industry. Third-party warehousing and logistics help companies focus on their core business goals and objectives. They increase efficiency and help reduce costs in the long term. So what should businesses know about working with a 3PL company? How can you find the right business partner? In this episode of The Tao of Pizza Podcast, Mark Hiddleson is joined by Matt Burke, the National Account Manager at ColdTrack, to talk about the value of third-party warehousing solutions. They also discuss tips for maximizing warehouse floor space, how the pandemic impacted demand for warehousing, and Matt's tips for building a differentiated brand.
3/6/23 • 54:27
Tim Wade is a Master Coach at Lionhearted Men, a coaching service dedicated to helping clients become the confident and compassionate men, husbands, and fathers they were created to be. Trained by Landmark Education, The Pathways Institute, and Insight Seminars, Tim has 25-plus years of experience as a mentor, author, and speaker in personal growth and transformation. After being blindsided by an unexpected midlife divorce, Tim turned his deepest wound into a powerful story of relationship transformation that he shares with thousands of men worldwide. Although his mission is to help men become confident and compassionate fathers and partners, his straightforward and often humorous message speaks to women as well. In this episode… How do you build relationships that will last? How can you communicate better in your personal and professional relationships? The key to effective communication is to be intentional with listening and understanding what the other person is wanting to communicate. Have empathy and validate their emotions without offering unsolicited advice. Tim Wade, a master coach, advises his clients to listen to others and avoid talking them out of their emotions. It is much more valuable to the relationship to acknowledge their feelings and make it known that you are a safe place for them. Tim Wade, a Master Coach at LionHearted Men, joins Mark Hiddleson in this episode of The Tao of Pizza Podcast to share tips for building relationships that will last. They also discuss how to effectively express your emotions, the benefits of working with a coach, and Tim's four-step communication tool.
2/6/23 • 58:49