Show cover of Talkin’ Winter with Swinter

Talkin’ Winter with Swinter

Come along as Swinter Group staff, vendors, colleagues and friends discuss every aspect of the snow and ice management industry. Hosted by Ken Boegeman, President of Swinter Group, Inc.. Topics will cover anything and everything we can think of to help contractors grow their snow removal business.

Tracks

SIMA 2024 Recap - Company Culture & Motivation
Ken, Nicole, Jason, & Elizabeth recap what they saw and learned the first morning at the 2024 Snow & Ice Management Association (SIMA) Symposium, such as the importance of company culture & how to motivate your team.
38:29 7/23/24
Advantages of Being a Snow Subcontractor
On location at the Spirit of St. Louis Airport during air show practice, Ken, Jason, and Nicole discuss the benefits of being a snow subcontractor.
25:51 7/16/24
Advantages of Using Snow Subcontractors
Live from behind the scenes at the Spirit of St. Louis air show practice, Ken, Jason, and Nicole discuss the benefits of hiring snow subcontractors.
32:59 7/11/24
Slip & Fall Protocol
With planes roaring above at the Spirit of St. Louis Airport, Ken, Jason, and Nicole talk about what to do when you're involved in a slip & fall case.
26:08 7/9/24
What Makes a Good Snow Contract?
(First of all, always have a contract!) Ken, Jason, and Nicole discuss what details are important to include in your contracts. This season of Talkin' Winter with Swinter was recorded live from the Spirit of St. Louis Airport during air show practice!
32:24 7/2/24
Balancing Snow Removal Contracts
Live from the Spirit of St. Louis Airport during air show practice, Ken & Jason review different contract types, which types to avoid, and how to balance these contract types to guarantee profit.
24:49 6/27/24
Buying Risk in Snow Removal
Live from the Spirit of St. Louis Airport during air show practice, Ken & Jason discuss how risk is tied to the service levels you offer your snow customers.
32:46 6/20/24
Insurance & Litigation in Snow Removal
Live from the Spirit of St. Louis Airport during the Blue Angels air show practice, Ken & Jason discuss the importance of insurance and its role in snow and ice-related litigation.
25:41 6/18/24
Risk Management in Snow Removal
Season 8 was recorded live from the Spirit of St. Louis Airport during the rehearsals for Spirit Of St. Louis Air Show & STEM Expo. In this season you'll hear (and see on our YouTube page) snippets from all the different acts that performed while Ken and Jason discuss snow, in between oohing and aahing at the planes, of course! Episode 1 was recorded during air show rehearsal for the Blue Angels. Ken & Jason discuss the types of business risks and how to manage or reduce them. Check out our special YouTube version of this podcast for videos and photos of their rehearsal. https://youtu.be/Wr79lLraqkI
27:52 6/11/24
Working with Nationals
Ken, Jason, Adam, and Brent talk about working and competing with national brokers.
31:27 4/2/24
Contracts - Slip and Falls
Ken, Jason, and Adam talk about how important the right contract can be when you are faced with a slip and fall claim or lawsuit.
32:04 3/26/24
Closing out the Season - Equipment & Staff
Ken, Jason, and Adam talk about some things to consider when closing out the season.
32:37 3/14/24
How early in the season should you start sales for snow services?
Ken, Jason, and Adam talk about when to start talking to customers about next year's snow season. They offer ideas on what to say to get customers to realize they shouldn't wait until September/October to get bids.
30:40 3/12/24
Paper vs. Digital Service Logs
Ken, Jason and Adam talk about the pros and cons of paper and digital service logs.
35:30 3/7/24
To Restock or Not to Restock - That is the Question
Ken, Adam, and Jason toss around some things to consider as the snow season winds down and you're evaluating whether or not to restock your materials.
33:41 3/5/24
Post Event Stress
The guys talk about the frustrations and stress in the days after a snow event.
32:29 2/29/24
Bad Forecasts - Oh When the Weatherman Fails
Ken, Jason, Adam, and Brent talk about the hassles and frustrations when the forecast is less than accurate. They translate weather predictions given by meteorologists into useful information for snow removal companies. Ken also explains how the lack of upper air data can play a huge role in the confidence of a forecast.
34:47 2/27/24
Tips for New Drivers / Operators - Part 2
Ken, Jason, and Adam toss out more things for new plow drivers / operators to consider / know about what will likely be expected of them as they get into the business.
31:08 2/22/24
Tips for New Drivers / Operators
Ken, Jason and Adam toss out some things for new plow drivers / operators to consider / know about what will likely be expected of them as they get into the business.
40:31 2/20/24
More Snow Pricing Talk
Ken, Brent, Jason, and Adam meander through conversations about pricing. They compare and contrast different types of snow pricing contracts, especially per event / inch vs per push. Ken explains the importance of having a base knowledge of your costs before you figure out what to charge. Finally they begin to discuss residential snow plowing.
43:07 2/15/24
Factors that affect snow service pricing
Ken, Brent, Jason and Adam talk about factors that affect snow service pricing. They discuss what makes some properties easier to price than others, which is more than just size and shape. They also bring up how routes and labor/equipment capacity affect your cost, which affects your profit and therefore your price.
33:36 2/13/24
We're BACK, and we start to talk about how to price hauling snow.
Ken, Brent and Jason welcome Adam Hunter to the podcast and bring you up to speed with what they have been up to in the last year. They tease planned content for upcoming episodes, and they touch on how to price snow hauling and other snow services.
29:46 2/8/24
Getting Acclimated to the Snow Business
Ken, Brent and Jason talk about some of the challenges associated with hiring and training new account managers in the snow business.
37:38 5/9/23
Photos - to take or not to take?
Ken, Brent, and Jason talk about the liability associated with taking and saving photos during or after a snow event.
17:15 5/3/23
Working With Nationals
Ken, Brent and Jason talk a bit about the pros and cons of working with national brokers.
26:50 4/11/23
Why Are Liquids Everywhere?
Ken, Brent and Jason talk about why advertisements for liquid equipment are everywhere you look...is the gear worth the hype?
26:13 4/10/23
When to buy equipment?
Ken, Brent and Jason bat around pros and cons of when it's best to buy or sell equipment.
20:54 4/6/23
3 - Honest in the Post Season
Ken, Brent, and Jason talk about wrapping up your contracts once the season is over. Details include why you should tell your customers if there was any damage done to their property, whether by your crews or not.
27:54 3/24/23
2 - Snow Blowers
Ken, Brent, and Jason discuss single stage and two stage snow blowers vs snow shovels. They give pros and cons to each type of snow blower versus traditional snow shovels. Types of snow, types of properties, and amount of snow all factor into it. They even get into details about tracks and wheels.
25:13 3/21/23
1 - In Field Repairs
Ken, Jason, and Brent discuss in storm repairs to plows and spreaders on the suggestion of a listener. They talk about things that regularly break mid-storm, like hydraulic lines, and what kinds of parts, fluids, and tools to keep in the truck in case of emergency. The guys provide some tips on what to do when things break while driving between jobs and share a few stories about their previous misfortunes.
31:08 3/17/23