Show cover of The Dental Practice Heroes Podcast

The Dental Practice Heroes Podcast

Hosted by Dr. Paul Etchison, this dental business podcast is about sharing the best practices to obtain financial freedom through profitable practice ownership.

Tracks

Solo: The Magic of Little Follow Throughs for Big Results
Have you ever faced the edge of a cold pool, shivering with anticipation and exhaustion, only to find that the leap was exactly what you needed? That's the story I, Dr. Paul Etchison, share with you today, drawing a heartwarming parallel between a memorable daddy-daughter trip and the challenges of dental practice management. In navigating both personal and professional realms, we often encounter moments that call for a leap beyond comfort zones, moments that promise joy and fulfillment once overcome. My anecdote about reluctantly diving in with my daughter serves as a poignant reminder of how even dental professionals can push through weariness to achieve success and satisfaction within their practices. This episode is about embracing those plunges into uncertainty—whether it's the literal cold water or the metaphorical challenges of fostering a team-driven practice for the sheer pleasure of life and the promise of financial freedom.In the realm of incremental steps leading to grand triumphs, this conversation turns to the art of patient engagement and the meticulous monitoring of practice metrics. It's about the profound difference made by small actions, such as staying by a patient's side to connect on a human level after an anesthetic, or sparing a few purposeful minutes to pen down practice goals. These insights can be game-changers in how we relate to our patients and how we steer the financial health of our practice. Listen closely as we discuss the power that lies within intention and commitment, and I pose a challenge to listeners: Identify one significant win you can aim for in the coming week. It's time to recognize that focused efforts, no matter how small, can propel us toward impactful improvements in both our personal lives and dental practices.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
14:43 5/20/24
DBM: Hiring Specialists Versus Upskilling
Ever considered the complex dance of decision-making that comes with expanding a dental practice? Justin and I tackle this very subject, peeling back the layers on whether hiring specialists is a smart move or if it’s more strategic to invest in the talents of general practitioners. Together, we examine the potential perks and pitfalls—from navigating the financial landscape to ensuring the move matches patient demand. It’s a compelling discussion that bridges the gap between cost and culture, where we weigh the advantages of in-house procedures against the necessity of external expertise. This episode isn’t just about the current state of affairs; it's a candid look into the future of dental education. Here, I open up about embracing the uncomfortable feeling of being a student again, confronting the rapid advances in technology that are reshaping our profession. We debate how learning curves, like integrating the Nexus IOS system and pursuing orthodontic courses, can revolutionize a practice. Join us for a journey that promises both professional growth and an honest reflection on the challenges we face in keeping our skills as sharp as our dental tools.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
16:32 5/16/24
Interview: Enhanced Patient Treatment Acceptance with Dr. Chris Bowman
Unlock the secrets to transforming patient communication and boosting treatment acceptance with Dr. Chris Bowman's unique insights. On our show, the mastermind behind the Getting to Yes Masterclass joins us, alongside my co-host Dr. Steve Markowitz, to reveal how a nuanced approach to case presentation can revolutionize your dental practice. From the first interaction with a new patient to the final agreement on a treatment plan, we'll guide you through strategies that promise to align your practice's goals with the patients' needs for a harmonious and successful dental journey.Ever wondered why some patients hesitate to follow through with their dental treatments? We tackle this head-on by dissecting the 'new patient connection interview,' a tool that's reshaping how we interact with patients and understand their oral health aspirations. Expect to walk away with a new perspective on pre-empting objections, a chapter straight out of Dr. Robert Cialdini's playbook, and how to mirror the marketing genius of Dan Kennedy to preemptively address patient concerns. It's all about elevating your role from a healthcare provider to a trusted advisor who walks in step with their patients' needs.We wrap up with the pearls of wisdom that can only come from experience; I share business insights, from the savvy hiring techniques that will help you build the dream team to educational resources that have molded my practice philosophy. Listen as we dissect the influence of "Extreme Ownership," dive into the latest on PRF training, and discuss how we can utilize advanced techniques like the LightWalker laser for superior patient outcomes. Dr. Bowman's dedication to continuous growth in dentistry culminates in a generous offer for our listeners, so join us for an episode that's sure to enrich your practice and your approach to patient care.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
48:52 5/13/24
DPH Coaches: Managing Difficult Patients that Test your Patience
Ever found yourself at a loss for words when confronted by a particularly challenging patient? Well, you're far from alone. In our latest podcast episode, Dr. Henry Ernst, Dr. Stephen Markowitz, and I, Paul Etchison, get up close and personal with the nitty-gritty of managing difficult patients in a dental practice. We don't just commiserate; we strategize, sharing tales from the trenches alongside actionable advice that's been tried and tested. From defusing tension with a touch of Nordstrom's conflict resolution finesse to knowing when it's time to bid farewell to a patient for the greater good, we've got your back on transforming tricky situations into triumphs for your team and your practice.But it's not all serious business. We bring a dose of humor and heart to the conversation, acknowledging that empathy is key and sometimes, a genuine apology or a small gesture—like buying a patient a coffee—can make all the difference. And for those of us in the field who've braved the stormy seas of patient dismissal, we delve into the emotional and practical ramifications, with a commitment challenge that might just inspire you to take action. So, if you're eager for insights that will leave you equipped and empowered—or if you're just curious about whether I'll keep my word and follow through with the dismissal challenge—then this is an episode you won't want to miss.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
19:04 5/9/24
Solo: Overthinking as an Owner
Have you ever found yourself lost in a maze of your own thoughts, especially those that chew away at your confidence as a dental professional? I get it, and that's why I'm peeling back the layers of overthinking and self-doubt in our latest Dental Practice Heroes podcast. I'll share a particularly haunting dental case from my past that led me down a rabbit hole of negativity, and we'll explore the techniques that can help us escape these mental traps. This isn't just about finding peace of mind; it's about safeguarding the stability of our practices and our personal well-being.Then, we shift gears, and I'll tell you how a Kanye West anecdote from Dave Chappelle sparked a revelation about the power of positive self-perception. How would that change your professional outlook? I'll challenge you with three questions to interrogate those inner critics and we'll look at how this shift in mindset can uplift your entire week. It's time to tune out the negativity and amplify the success that's inherent in our daily dental grind. Share your thoughts and experiences by dropping a line at DentalPracticeHeroes@gmail.com, because I truly believe we're all in this together.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
14:39 5/6/24
DBM - Our Biggest Disasters and Lessons from Ownership
Join us as we peel back the curtain on dental practice ownership nightmares and the unexpected victories that can emerge from the rubble. Justin's saga of a partnership disaster serves as a cautionary tale, unraveling the critical importance of due diligence and the clarity that comes from evaluating potential partners against your own values. It's a candid recount of how the darkest days can sometimes spark the most remarkable transformations in business and in life.But the journey doesn't end at overcoming; it's also about the people who help you rebuild. This episode is not just a dive into the past—it's a playbook for the future of hiring and team empowerment. Discover how listening more and speaking less reshaped my leadership style and how involving your team in the hiring process can be a game-changer. From personality tests to delegating HR responsibilities, we explore strategies to weed out workplace toxicity and foster a vibrant, team-oriented environment. It's an honest exploration of the trials and triumphs that define the heart of dental practice ownership.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
17:55 5/2/24
Interview: The Blueprint for Growth and Harmony in Dentistry with Kiera Dent
Are you ready to transform your dental practice into a powerhouse of productivity and positivity? This is exactly what you'll achieve after tuning in to our latest conversation with the dental dynamo herself, Kiera Dent. Together, we navigate the choppy waters of the dental labor market, providing you with the life rafts of strategy and support you need to build an unshakable team. Get ready to embrace the change with open arms and a well-prepared plan, as Kira illuminates the path to creating a resilient practice culture that can weather any storm.This episode isn't just about survival; it's about thriving in an industry that's constantly evolving. We tackle the tough topics head-on, from the emotional trials of team turnover to the exhilaration of fostering a workplace that buzzes with engagement. Discover the art of crafting an environment where both respect and fun coexist, transforming everyday routines into opportunities for growth and team bonding. And when it comes to the personal side of running a practice, we dive into the nuances of work-life balance, ensuring you're as strong and fulfilled outside the office as you are within.Wrap up your loupes and lean into this treasure trove of wisdom, ideal for dental professionals at any stage of their career. Whether you're a seasoned practitioner or fresh out of dental school, our discussion is brimming with actionable insights and heartwarming success stories. Take a cue from Kiera and inject your practice with a dose of Practice Momentum, bolstering constant growth and community support. By the end of our chat, you'll not only be equipped to establish a flourishing dental practice but also to lead a life that sparkles with satisfaction and success.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
49:20 4/29/24
DPH Coaches: Managing Tardiness
They say the early bird catches the worm, but what happens when your team members consistently arrive late, well after the worm’s been caught? Together with my esteemed colleagues, Dr. Steven Markowitz and Dr. Henry Ernst, we delve into the complexities of managing tardiness in a dental practice, sharing tried-and-true strategies for maintaining a punctual, productive team. We dissect the intricate dance of valuing an employee's skills while upholding the non-negotiable tenet of reliability, and you won't want to miss Dr. Ernst's innovative approach to incentivizing on-time arrivals. Navigating the choppy waters of workplace behavior, this episode doesn't shy away from the hard truths about habitual lateness and its ripple effects. We confront the sobering reality that sometimes, despite our best efforts, an employee's behavior may not change, forcing difficult decisions for the health of the practice. Tune in for an unflinching look at leadership resolve, as we discuss everything from the perils of tardiness in job interviews to the paramountcy of consistency in tackling team issues. It's a conversation that any practice owner or team leader will find invaluable in their quest to foster a high-performing, harmonious workplace.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
18:53 4/25/24
Solo: Charting the Course to Early Retirement and Business Freedom
Embarking on the path to early retirement while owning a dental practice is no mere dream—it's an achievable reality with the right strategies, and I'm here to guide you through it. With over a decade of experience in the trenches, I share my personal journey and insights to arm you with the tools for success. We tackle the tough choices practice owners face, from expanding operations to fine-tuning insurance plans, all while keeping an eagle eye on the prize: a thriving business that doesn't demand your constant attention. This heartfelt episode isn't just about the numbers; it's a blueprint for harmonizing profit with well-being, and a testament to how your practice can flourish, offering you the liberty to step back and breathe.Then, prepare to redefine your concept of retirement and business growth. I've teamed with experts like Relevance Online Marketing to lift the weight of digital marketing off your shoulders, leaving you free to focus on what matters most. As we navigate through the notions of building a nest egg versus a 'die with zero' philosophy, I provide insights that hope to reshape your approach to work and life after the chair. In a candid conversation, we also help a client find the sweet spot between efficiency and adaptability, ensuring their practice is not just a source of income, but a foundation for a rewarding life. So tune in, as we explore the essence of business freedom and the boundless opportunities it can unlock for dedicated dental practitioners.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
16:01 4/22/24
DBM - Ownership: The Realities of Dental Practice Entrepreneurship vs. being an Associate
Ever wondered if the grass is truly greener on the practice ownership side of dentistry? Join me, Dr. Paul Etchison, and my colleague Dr. Justin Bhullar, as we dissect the alluring yet daunting leap from a cushy associateship to the helm of your own dental practice. Making big life decisions is no small feat, especially when it involves trading in a significant paycheck for the unpredictable yet potentially rewarding world of business ownership. In our candid conversation, we lay bare the facets of such a transition, examining the tenacity and aspirations needed to embark on this journey. We also consider the stark reality that initial years may not be as financially rewarding as one might hope—yet for those driven by the desire to shape their destiny in dentistry, this episode is an essential listen.As we pivot to discussing the concept of junior partnerships, we illuminate an alternative path that combines the stability of employment with the taste of entrepreneurship. Hear the story of a dentist who dared to dream big, acquiring multiple practices while still cutting his teeth as an associate. We explore the significance of integrity, productivity, and the right mindset to navigate this middle ground between associate and full-fledged owner. For those dentists yearning to align their career choices with personal aspirations, and not the beckoning call of ego or peer influence, this episode could be a pivotal moment in your professional life. Join us for an episode filled with honest reflections and actionable insights, aimed at guiding the passionate dentist toward a fulfilling career in the world of dental practice ownership.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
18:44 4/18/24
Interview: Mastering a Profitable, Systemized Dental Practice with Todd Snyder
Unlock the potential of your dental practice with insights from Dr. Todd Snyder, who joins me to share his blueprint for a thriving, systemized clinic. Discover the strategic dance of goal setting and systemization that can transform your practice into a powerhouse of success. Dr. Snyder, a maestro of cosmetic dentistry, brings to the table his rich experience in constructing a profitable, insurance-independent practice, and we delve into the nuanced art of patient communication, branding, and marketing. Whether you're fresh out of dental school or a seasoned practitioner, this episode offers a treasure trove of strategies that are crucial for anyone aiming to elevate their dental game.Imagine running a high-revenue practice that respects your personal time, all while enjoying the journey. I'll share my personal framework for optimizing a dental practice, focusing on the magic of a small but mighty team, and systems that ensure excellence in every facet of the business. We'll discuss the underrated power of nightly team huddles and setting precise, actionable goals that align with the lifestyle you aspire to lead. For those striving for balance, efficiency, and a culture of continual growth, this conversation is your roadmap to a practice that not only thrives in profitability but also provides the ultimate work-life harmony.Wrapping up, we tap into the mystical realm of intuition in dentistry and highlight the invisible forces that guide our professional instincts. Dr. Snyder and I also touch on the wealth of knowledge available through his podcast, 'Delusional: Winning the Weekly War of Dentistry.' Join us as we explore, from the vitality of ethical sales tactics to the nuanced strategies of patient engagement, how to become the luminous 'sun' in the digital 'sky' of dentistry. This episode isn't just a listen; it's an investment in the future of your dental practice.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
52:54 4/15/24
DPH Coaches: Strategic Expansion of Your Dental Team
Ever pondered the perfect moment to introduce a fresh face to your dental squadron? Buckle up for a riveting journey with me, Dr. Paul Etchison, as we navigate the intricacies of adding an associate to your dental practice. DPH Legendary Coaches, Dr. Stephen Markowitz and Dr. Henry Ernst join the quest to decode the subtle clues that signal it's time for expansion. We dissect mental fortitude, patient statistics, and the joyous pivot from full-time clinician to strategic maestro. If your practice's patient base is ballooning or you're grappling with the nuances of mentorship, we're here to illuminate the path and share some chuckles along the way.But this isn't just about numbers and growth; it's about the culture of your practice. We chew over the 'QVC effect' of scheduling, the merits of part-time associates, and the unexpectedly hilarious side of car food blunders. Sure, you may expect sound advice on block scheduling and profit maximization, but you'll also get a heaping side of humor as we divulge personal tales of vehicular chaos and coffee catastrophes. Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
20:59 4/11/24
Solo: Mutual Respect and Appreciation with Your Team
Have you ever witnessed the transformative power of a simple 'thank you' within a professional team?  Today's heartfelt discussion traverses the rocky terrain of appreciation in dental teams, emphasizing the paramount importance of fostering an environment where each member feels valued. We'll share some of the sobering consequences when this doesn't happen and explore how to cultivate a respectful practice, starting with ourselves as leaders.This episode isn't just about the theory behind gratitude—it's about concrete actions that can make a world of difference. From setting up an appreciation page to a unique token system, these strategies offer a blueprint for creating a culture of acknowledgment that goes beyond mere words. Tune in and be inspired to enhance your team’s satisfaction and your practice’s success, one genuine thank you at a time.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
13:46 4/4/24
DBM: The Art of Fostering a Successful, Team-Centric Dental Office
Get ready to redefine success in dentistry as we, Dr. Paul Etchison and Dr. Justin, reveal the secrets to nurturing a thriving dental practice through the power of a team-driven philosophy. Our conversation unwraps the tactics you need to lessen the load, dial down stress levels, and fatten up that bottom line, all while keeping a smile on your face (and your patients'). We tackle those quirky patient comments with the kind of wit and professionalism that's sure to give you a chuckle. In the realm of patient care, we dissect the steps to managing expectations and navigating the bumpy road of post-procedure complications with the grace of a dentist who's seen it all. Learn the art of transparent communication that sets the stage for realistic outcomes and how to maintain a caring demeanor when the unexpected strikes. Whether it's adjusting bites or reassuring patients after a surprise root canal necessity, we'll equip you with the confidence and know-how to stand firmly behind your work, ensuring that when it comes to satisfaction and education, you're delivering your absolute best. Join us for an episode that's as enlightening as it is entertaining!Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
18:42 4/4/24
Interview: Achieving Personal and Professional Growth in Dentistry with Jeff Buske
Ever found yourself trudging into work, lacking that spark you once had? Buckle up, and let Dr. Jeff Buske reignite that fire. Together, we dissect the art of setting meaningful goals in dentistry, discussing the sheer transformative power of new technologies in patient care and team motivation. Jeff shares a pivotal moment from his career, offering insights into how a critical change in perspective can lead to renewed zeal for the practice. We also tackle the intricacies of strategic planning and the impact of setting audacious goals, not just in our clinics but in our personal lives—from fostering deeper relationships to enhancing physical fitness.Feel like you're juggling too many balls with work, family, and leadership responsibilities? You're not alone, and this conversation takes a deep dive into the reality of finding balance. By embracing authenticity and establishing high standards, we can create a culture that reflects our integrity and personal truths. We touch on the journey from learning to leadership, exploring how the Limitless Dentist Academy can be a catalyst for personal and professional growth. Plus, get an insider's look at how setting clear, actionable standards can simplify decision-making and lead to a more enjoyable work environment.Wrapping up, we put a spotlight on the power of strong practice culture, and share strategies for maintaining that energy throughout the year. From tackling the demands of family life to the personal satisfaction of conquering a fitness challenge, we cover it all. And for a dose of inspiration, you'll hear a heartfelt appreciation for the authenticity that permeates every aspect of our profession, from the dental chair to the conference stage. Don't miss the profound insights and personal anecdotes that can help reshape your practice and life, all in this exhilarating episode.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
56:41 4/1/24
Clinical: Navigating the Complexities of Dental Treatment Coordination
Discover the cornerstone of a successful dental practice as Dr. Paul Etcheson engages in a revealing conversation with Dr. Taher Dhoon and Chris Richards from Colorado Surgical Institute. We promise a deep dive into the lifeblood of dental practice success—the treatment team. Our guests shed light on the intricate dance of expertise, marketing, and team culture that elevates a practice from mundane to exceptional. Chris Richards, with his wealth of experience in treatment coordination, unravels the complexities of this nuanced role that intertwines sales acumen with heartfelt patient care. Together, we explore the power of a well-oiled treatment machine in transforming patient experiences and practice profitability.Venture behind the scenes as we address the often-overlooked emotional roller coaster that accompanies internal restructuring in dental offices. Discover the artistry behind effective phone communication, a skill paramount to converting high-quality leads into loyal patients. The episode goes beyond the surface, offering strategies to vanquish burnout and streamline patient management, while emphasizing the critical nature of specialized training for front desk personnel. Our dialogue with Dr. Dhoon and Mr. Richards promises to arm you with the knowledge to navigate the delicate dynamics of team roles and the implementation of robust systems that are the foundation of a thriving dental practice.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
26:18 3/28/24
Solo: Achieving Predictability in Dental Practice Management
Join the conversation with me, Dr. Paul Etchison, as we unlock the secrets to a streamlined dental practice, featuring the expertise of Dr. David Sanders, a sedation dentist who's revolutionizing team communication with Loom. Discover how this tool can transform your post-op care and patient interactions while I share my journey to a dental practice where surprises are as scarce as hen's teeth. Dr. Sanders and I dissect the nuts and bolts of a truly efficient dental office, from navigating the hurdles of Ortho Nights to embracing the power of predictability and accountability.We're peeling back the curtain on the art of scheduling mastery, discussing how block scheduling and co-diagnosis not only keep your practice humming along but also safeguard your team's sanity. I'll walk you through fine-tuning your appointment times, improving procedural workflows, and establishing treatment protocols that keep everyone on track. This episode is packed with practical advice on troubleshooting team and patient issues, and I invite you to join us at dentalpracticeheroes.com to contribute your voice to our growing community. It's time to give your practice the superhero makeover it deserves, with strategies and solutions that are anything but routine.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
18:45 3/25/24
DBM: Achieving Financial Success with Optimal Dental Collection Rates and Strategies
How often do you find yourself grappling with the complexities of collection rates in your dental practice, especially when dealing with premium insurance or a fee-for-service model? Dr. Paul Etchison and I, Dr. Justin Bhullar, are here to unravel the mystery, bringing our own experiences to light and guiding you through the financial maze with a dash of humor. We'll discuss why aiming for the stars with a 100% collection rate might not be as practical as setting your sights on a more realistic and financially sound target: the high 90s. As we dissect the influence of insurance networks on your practice's revenue, you'll gain valuable insights into balancing the books and keeping your practice flourishing.This episode isn't just about the numbers; it's about the strategies that make them work for you. Join us as we examine the keys to optimizing insurance collections and patient payments, breaking down the importance of being out-of-network and how that can benefit your bottom line. With a collection rate goal of 97.5% to 98% being the sweet spot, we'll show you how to stop chasing the final percentage and instead focus on building revenue through efficient systems and accountability. Learn how to maintain a healthy accounts receivable with clean, up-to-date reports, and discover simple, consistent collection practices that make financial management anything but a dull affair. So buckle up and get ready for a ride through the financial funhouse of dental practice management with your mentors, who've been there, done that, and have the stories to prove it.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
17:11 3/21/24
Interview: Scaling Excellence in Multi-Practice Dental Ownership with Stephen Markowitz
Ever wondered how a dental empire is built and managed? Dr. Stephen Markowitz, a titan of multi-practice dental ownership, joins us to share the secrets behind his expansion from four to seven thriving practices. Buckle up for a riveting discussion that goes beyond the drill, into the heart of maintaining a unified vision across diverse locations, the critical role of communication in scaling operations, and unraveling the skepticism tied to owning multiple dental practices. Dr. Markowitz offers a panoramic view of the leadership structures that have allowed him to navigate the complexities of growth while keeping his teams aligned and motivated.Change is inevitable, but leading a dental team through transformation requires a special blend of empathy and strategy. This episode delves into the art of influencing dental teams to embrace change, celebrating the small victories that lead to big improvements. We tackle practical issues like block scheduling and discuss how fostering strong relationships within the team can catalyze constructive change. Moreover, we shed light on the journey of evolving personal vision, and how it propels us to continually refine our approach to leadership and practice management. Discover how an unwavering vision can guide not only your personal path to excellence but also inspire your entire team towards shared goals.We wrap up with a candid exploration of how positivity, perspective, and resilience are the invisible braces that straighten the path to success in the tumultuous world of dental practice. A reflection on personal resilience and a conversation about the importance of celebrating successes, no matter how small, reveal the human side of dental practice management. Listen to how a positive mindset and the courage to face feedback can transform challenges into stepping stones for growth. This episode is not just about managing dental practices; it's about leading with heart, facing setbacks with a smile, and fostering a community that supports one another in their pursuit of excellence. Join us for an inspiring session that will leave you equipped for the journey of multi-practice ownership and beyond.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
42:54 3/18/24
Clinical: The Future of Zirconia Implants
Unlock the secrets of zirconia implants with Colorado Surgical Institute,  who join me for a riveting exploration of the aesthetic and health benefits these metal-free marvels bring to the table. We dissect the surgical precision required, compare their integration process to that of traditional titanium implants, and swap tales from the trenches of social media's impact on professional life. Whether it's navigating the meticulous world of osteotomy preparation or brushing off the dust from a viral post gone wild, this episode packs a punch for the curious and the seasoned dental practitioner alike.Ever wondered why some patients opt for the gleam of zirconia over the luster of titanium? Tune in as we scrutinize the increasing demand for these implants, particularly among the metal-sensitive and the aesthetically inclined. We travel from the high-demand urban jungles to the more tranquil rural landscapes, unpacking the role of geography in patient preferences. Amidst this, we also share insider tips on how to leverage the allure of zirconia implants to grow your practice, from savvy social media engagement to mastering the latest implantology techniques.Lastly, we pull back the curtain on the upcoming hands-on dental implant course, a rare gem promising live patient surgery and the kind of surgical insight that usually remains behind closed doors. If you're drawn to the adrenaline rush of groundbreaking educational experiences, this is where you want to be. Plus, we throw in a sneak peek at the comprehensive surgical training programs awaiting at the Colorado Surgical Institute, where advancing your dental prowess is the name of the game. Join us for a journey into the heart of dental innovation and leave equipped to take your surgical skills to the next level.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
27:50 3/14/24
Solo: Seven Figure Dentist: How Delegation in Dentistry Leads to Entrepreneurial Freedom
There comes a moment of clarity amidst the chaos of running a dental practice, a realization that delegation isn't just a buzzword—it's the cornerstone of entrepreneurial liberation. I found myself at that crossroads, suffocating under a blanket of tasks that sapped my joy and hindered my practice's potential. But by identifying what I've dubbed 'happiness inhibiting tasks' and shifting them off my plate, I've unlocked hours each month to pour into growth and passion projects. Tune in for an intimate look at how redefining your role to focus on the business's expansion rather than getting mired in day-to-day operations can initiate a journey toward seven-figure success and beyond.As we celebrate 311 day and gear up for an invigorating week, I'm extending an invitation to you: join the conversation and help steer the direction of this podcast. Your insights are the compass by which we navigate this collective exploration of practice management and entrepreneurial strategy. Whether you're a dentist looking to scale your practice or an entrepreneur aiming to elevate your business acumen, this episode is brimming with insights on emulating the movers and shakers of the industry. Let's embark on this transformative path together, where delegation is the gateway to freedom, and business growth is the destination.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
17:04 3/11/24
DBM: Weighing the Decision to Transplant Your Dental Practice
Ever wonder if it's time to pack up your dental drills and move your practice to greener pastures? We, Paul and Justin, your dental business sherpas, are here to guide you through this mountain of a decision. In our latest episode, we dig into the nitty-gritty of dental practice relocation, from the growth pains that might signal it's time to consider a move, to the dizzying array of factors you should weigh before making that jump. We're not just talking dry stats and figures; expect some light-hearted ribbing as we cover everything including those less-talked-about 'revenge scenarios' between cheeky landlords and their tenants. Turn the sign to 'open' and settle in for a session of candid conversation and valuable takeaways. Wrapping things up, we tip our hats to the fact that while expanding or addressing underperformance can push a practice towards relocation, it's a hefty decision you shouldn't rush into. We're opening up the floor to your insights, too—head over to our Instagram and let's pool our collective dental wisdom. Plus, with the introduction of dentalbusinessmentor.com and our new quirky sign-off attempts, we’re keeping things fresh. So, whether you're a dental vet or fresh on the scene, tune in for an episode chock-full of advice that just might shape the future of your practice.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
14:01 3/7/24
Interview: Mastering Extractions, Embracing Endodontics, and the Power of Hands-On Learning with Aaron Nicholas
Unlock the secrets to mastering tooth extractions and navigating the complex world of endodontics with none other than Dr. Aaron Nicholas, the esteemed founder of Monday Morning Dentistry, as he returns to our podcast for a riveting third conversation. Together, we delve into Aaron's live patient extraction course, sharing our collective experiences and the undeniable importance of hands-on learning for dental professionals. As we reminisce about our mission trip adventures and the gratitude of patients in third-world countries, you'll gain an intimate understanding of the challenges and rewards that come with providing essential dental care in less-than-ideal conditions.Say goodbye to the days of "specialty prison" with our enlightening discussion on the delicate balance of in-house dental treatments versus referrals. I open up about my personal evolution in performing extractions, shedding light on the subtleties of technique over brute force—a revelation that promises to change your approach to oral surgery. And as Aaron and I swap stories, we'll guide you through the complexities of practice management, from the art of scheduling to empowering your staff through targeted training—all aimed at elevating the patient experience and streamlining your dental practice's operations.Ending on a note of personal and professional growth, this episode isn't just about teeth—it's a treasure trove of wisdom for life. Aaron leaves us with literary gems and priceless advice for practice owners, while I share a tidbit of analogy magic that will transform how you explain procedures to patients. Together, we celebrate the journey of continual learning in dentistry and life, wrapping up with a promise to reconvene and unpack even more topics. So, tune in and join us on this enlightening odyssey as we navigate the intricacies of dental care and beyond.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
48:45 3/4/24
Clinical: Techniques and Case Considerations for Pterogoid Implants in Full-Arch Rehabilitation
Episode Summary:On our newest episode of DPH Clinical, where we discuss the world of advanced dental surgery with Dr. Dan Briskie and Dr. Taher Dhoon from the Colorado Surgical Institute. This episode takes us on a journey from humorous anecdotes to the technical depths of pterogoid implants, offering a unique blend of entertainment and education. Discover the challenges and intricacies of incorporating pterogoid implants into full-arch restorations, the evolution of surgical skills, and a sneak peek into the upcoming CSI June course.Key Takeaways:Pterogoid Implants: An essential adjunct in the full-arch restoration game, offering solutions when traditional implants might not suffice.Surgical Skill Evolution: The journey from basic implantology to advanced procedures like pterogoid and zygomatic implants, emphasizing the importance of experience, tactile sensation, and continuous learning.Why You Should Listen:Whether you're a seasoned surgeon or an aspiring dental student, this episode offers valuable insights into advanced dental procedures, highlighting the importance of continuous education and skill development in the ever-evolving field of dental surgery. Learn about the complexities of advanced implantology in a way that's both informative and accessible.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
28:10 2/29/24
Hotseat: Navigating the Journey from Dental Associate to Practice Owner
Episode Summary:In this episode of the DPH Hot Seat, Dr. Paul Etchison and Dr. Henry Ernst dive deep with their guest who shares his journey from an associate to practice ownership. With a focus on navigating the complexities of running a dental business, especially in a fee-for-service model, this episode is packed with actionable advice for dentists at any stage of their career.Key Takeaways:Transitioning from Associate to Owner: Our guest discusses his leap from being an associate in a DSO to owning a practice, highlighting the challenges and learning curves associated with understanding the business side of dentistry.Growth Strategies for New Practices: The episode explores strategies for practice growth, including marketing, staff retention, and expanding services.Navigating Fee-for-Service Models: Insights into managing a fee-for-service practice, including patient acquisition, insurance considerations, and setting the practice apart in a competitive market.Community Engagement and Marketing: Practical tips on how to increase patient base through community engagement, effective marketing, and leveraging unique selling propositions like sedation dentistry.Why You Should Listen:This episode is a must-listen for dentists who are considering the transition to practice ownership or are looking for ways to grow their existing practice. It provides a real-world perspective on the challenges and opportunities of running a dental practice, with a special focus on fee-for-service models. Whether you're grappling with the decision to accept insurance, looking to increase your patient base, or simply seeking inspiration to innovate within your practice, you'll find valuable insights and encouragement from our guests journey and the expert advice of Dr. Etchison and Dr. Ernst.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
44:52 2/26/24
DBM: Strategic Investments for Dental Practice Growth Without Financial Overstretch
In this episode of the Dental Business Mentors podcast, Dr. Etch and Dr. Justin Bhullar discuss the critical question of how much dentists should be investing in their practices, particularly during the growth phase. Whether you're considering significant purchases for your office or figuring out how to best allocate your budget for growth, this episode offers valuable insights into investment strategies for dental practices, highlighting the importance of marketing, technology, and continuous learning.Key Takeaways:Investment Strategies: Discover why reinvesting in your practice is key to growth and how to determine the right amount for you.Marketing Insights: Learn about the crucial role of marketing in expanding your patient base and why consistent, long-term investment in marketing pays off.Balancing Technology and Education: Understand the importance of prioritizing investments in technology versus investing in your clinical skills and services.Financial Wisdom: Get advice on balancing the need to reinvest in your practice with maintaining personal financial health.Why You Should Listen:This episode is essential listening for dentists at any career stage, especially those in their practice's growth phase. Dr. Etch and Dr. Justin Bhullar offer deep insights into the financial aspects of running a dental office, providing actionable advice on balancing personal income needs with the desire to reinvest for practice growth. They challenge common misconceptions about spending on new technologies versus marketing and share perspectives on financial management both inside and outside the practice.Listeners will gain a clearer understanding of strategic investment in their practice, ensuring sustainable growth while keeping personal finances healthy. Whether considering a significant technology purchase like a cone beam or looking to enhance marketing efforts, this episode delivers the knowledge and motivation needed to make informed decisions.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
10:41 2/22/24
Solo: Revitalizing Your Dental Practice From Disorganization to Peak Efficiency
Episode Summary:In this solo episode of the Dental Practice Heroes podcast, Dr. Paul Etchison dives deep into the transformative journey of a dental practice from disorganization and low profitability to a thriving, systematized powerhouse. Through a real-life case study, Dr. Etchison shares invaluable insights on leadership, team culture, and the importance of internal systems over external factors like insurance dependencies.Key Takeaways:Innovative Patient Follow-Up: Discover how Dr. Doug Warfell's video call system enhances patient care and saves time, setting a new standard for post-op communication.Leadership Through Change: Learn how embracing change and confronting challenges head-on can lead to significant growth and a more fulfilling practice environment.Systematization Over Insurance Dependence: Understand why focusing on internal systems, culture, and patient care offers a more sustainable path to profitability than solely focusing on insurance adjustments.The Power of Positive Team Culture: Hear how transforming team culture and aligning practice policies with your vision can lead to unprecedented success and satisfaction for both patients and staff.Why You Should Listen:If you're a dental professional seeking to elevate your practice, this episode is a must-listen. Dr. Etchison not only shares a compelling success story but also provides practical strategies for overcoming common obstacles in dental practice management. Whether you're struggling with team dynamics, profitability, or patient engagement, this episode offers a roadmap to achieving a practice that not only meets but exceeds your aspirations.Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
13:16 2/19/24
Clinical: Hands-On Tips for Boosting Case Acceptance and Team Morale with Colorado Surgical Institute
Episode Summary:Navigating Patient Consultations: Learn how to effectively communicate complex dental procedures to patients, ensuring they understand and feel comfortable with their treatment plans.Case Acceptance: Discover techniques to boost case acceptance rates by addressing patient concerns with empathy and authority.Advancements in Dental Procedures: Get a closer look at how technological advancements have simplified dental implants and bone grafting, making procedures faster, less invasive, and more successful.Overcoming Speech and Eating Challenges: Insights into managing patient expectations and adaptations post-procedure, especially concerning speech changes and eating habits.Building a Supportive Practice Culture: The importance of creating a positive and engaging work environment for your team, fostering growth, and ensuring patient satisfaction.Key Takeaways:Effective patient communication is key to demystifying dental procedures and increasing case acceptance.Technological advancements in dentistry are not just changing the way procedures are performed; they're significantly improving patient outcomes and experiences.Addressing potential post-procedure challenges, such as speech and eating difficulties, can prepare patients for a smoother recovery process.A strong practice culture that values continuous learning and team engagement is essential for long-term success and patient satisfaction.Why They Should Listen: Whether you're aiming to improve your case acceptance rates, navigate the complexities of patient consultations with greater ease, or foster a more positive and productive practice environment, Dr. Etch, Dr. Dhoon, and Dr. Briskie provide valuable perspectives and strategies that can be immediately applied to your practice.DPH CoachingOperational Excellence: Strategies to streamline practice operations for efficiency and growth.Team Building and Leadership: Techniques to build a cohesive team and lead effectively.Financial Management: Guidance on managing the financial aspects of a dental practice for long-term success.Personal Development: Coaching on personal growth to enhance professional performance.Visit www.dentalpracticeheroes.com to Learn moreVisit Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
23:35 2/15/24
Interview: Crafting a Resilient and Prosperous Dental Practice with Rob Ritter
Episode Summary:In this episode, Dr. Paul Etchison is joined by Dr. Rob Ritter, a general dentist and practice owner from Jupiter, Florida. Dr. Ritter shares his journey from nearly leaving dentistry to transforming his practice into a CE-driven, cosmetic, and adhesive dentistry powerhouse. They discuss the importance of implementing high-level restorative skills learned from CE, the evolution of Dr. Ritter's practice, and the critical role of leadership in creating a patient-centric experience.About Dr. Rob Ritter:Dr. Rob Ritter is not just a dentist; he's a visionary in the dental field. With 30 years of experience, he has transformed his practice into a model of excellence in cosmetic and adhesive dentistry. Dr. Ritter is also the creator of the Protocol course, which focuses on helping dentists implement advanced restorative techniques in their practices.Key Takeaways:The Importance of CE Implementation: Dr. Ritter emphasizes the gap between learning advanced techniques in continuing education and actually applying them in practice. His Protocol course is designed to bridge this gap.Leadership and Practice Culture: Leadership is pivotal in guiding the team and shaping the patient experience. Dr. Ritter shares insights into creating a practice culture that stands out and delivers unparalleled patient care.Adapting and Evolving: The dental practice landscape is constantly changing. Dr. Ritter discusses the need for dentists to adapt, whether it's embracing new technologies or considering new business models like DSOs.Mentorship and Continuous Learning: The journey of a dentist is one of lifelong learning. Dr. Ritter stresses the importance of having mentors and being open to evolving one's practice and skills over time.Why You Should Listen:This episode is a treasure trove of wisdom for any dentist looking to elevate their practice, enhance patient care, and navigate the complexities of the dental profession with grace and success. Dr. Ritter's journey and insights offer valuable lessons on growth, adaptation, and the relentless pursuit of excellence in dentistry.At DPH, we are coaches who have accomplished what we teach.  Everything has been tried and tested and we have the experience to back it up.  If you are looking to take your practice to the next level with a coach with REAL Experience, go to www.DentalPracticeHeroes.com Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
60:31 2/12/24
DBM: Elevate Your Dental Practice Earnings and Productivity
Episode Summary: "Navigating Productivity in Dental Practice: Insights and Strategies"In this episode of Dental Business Mentors, Dr. Etch and Dr. Justin Bhullar dive deep into the concept of productivity within the dental practice, they explore what it means to be productive, both for individual dentists and their teams. The conversation spans the practicalities of setting and achieving production goals, the role of personality in productivity, and the impact of external pressures on performance.Key Takeaways:Defining Good Productivity: Good productivity varies by individual and practice but should at least cover the break-even point. Beyond that, it's about personal goals and aspirations.The Role of Personality in Productivity: Personality significantly influences a dentist's pace and productivity. While skills and knowledge are crucial, the innate drive to be productive plays a pivotal role.Importance of Same-Day Treatment: One of the most straightforward strategies to boost productivity is to maximize same-day treatments. This approach requires a keen eye for diagnosing and seizing opportunities within the existing schedule.External Pressures as Catalysts for Change: Personal and professional pressures, such as family responsibilities or practice ownership, can significantly motivate dentists to enhance their productivity.Why You Should Listen:This episode offers a comprehensive look at productivity from the lens of experienced dental professionals. Whether you're a practice owner questioning your or your associates' productivity levels or a dentist looking to optimize your practice operations, Dr. Etch and Dr. Justin provide valuable insights and actionable strategies. Their discussion sheds light on the multifaceted nature of productivity, emphasizing the importance of personal drive, efficient scheduling, and the willingness to embrace same-day treatments. Moreover, their exploration of how external pressures can influence productivity levels offers a nuanced understanding of what drives performance in the dental industry.DPH CoachingOperational Excellence: Strategies to streamline practice operations for efficiency and growth.Team Building and Leadership: Techniques to build a cohesive team Are you ready to completely systematize and document the way you do things at the practice.  The DPH OmniPractice Total Team Success Program is just that.  Online Instruction, one on one sessions, sample documents, and worksheets...We take your office through 7 phases of practice transformation and teach you how to manage it all with your team.  If you want a team driven systematized practice, go to dentalpracticeheroes.comDPH CoachingAt DPH, we don't coach you on anything we haven't personally accomplished ourselves. We provide: One on One Coaching for Doctors, or Doctors and Teams Group Coaching Programs for Teams Minicourses on every practice management topic you need to know Team Coaching for your Front Desk Exactly what you need to level up, whatever level of practice you are at. Visit www.dentalpracticeheroes.com to Learn more, and check out our new 7 Phase OmniPractice Total Team Success Program to learn how to systematize your office, all while creating a leadership team to help you manage it all.
15:15 2/8/24

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