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Leaderhood & Parentship

Leaderhood & Parentship is brought to you by CultureSmith Inc. - the industry leader in workplace emotional intelligence (EQ) and leadership training. On each episode, we dive into the most recent and relevant issues facing leaders based on the hundreds of Executive Coaching calls we facilitate each month. We then shift gears and show how the same evidence-based approaches to issues of EQ in the workplace can applied at home.

Tracks

#71 - Welcome back! This week we’re talking about the science of happiness. First, we banter about marketing trends and how they relate to Shane’s work with leaders. Then, we dive into what the “science” of happiness is. Can happiness really be measured? Is it what we think it is? What does it mean for those of us who don’t experience it deeply? And, can it be disordered? Then, Shane breaks down the key distinction between eudaemonic and hedonic happiness. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Updates on how Morgan’s Trend Report performed. [04:00] Some of our favourite podcasts. [09:35] Are brands afraid of nicheing down?[11:00] Getting into today’s main topic: The Science of Happiness. [13:00] Why pain is required for happiness. [17:00] What is the science of happiness?[20:00] What is happiness?[23:00] Happiness vs contentment and what happens for high achievement oriented people. [29:50] The day Shane gave up golf.[31:50] What is the “science” component of happiness. [33:15] Normal happiness vs disordered thinking. [37:00] Explaining the terms we’ll be discussing on next week’s episode. [40:10] Eudaemonic vs hedonic happiness. [42:00] Why authenticity is critical for happiness.Mentioned in this Episode:Trend Report: https://scanclub.substack.com/p/what-digital-audiences-want-in-2024 Podcasts: 99% Invisible; Exit 5; Content, BrieflyDynasty Documentary on Apple TVCultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

3/5/24 • 46:28

#70 - In most episodes Shane will reference books that have transformed the way he thinks and how CultureSmith operates. For this episode, we break down the 3 most transformational books he’s ever read. With each book he shares the key points that are important for leaders and parents, anything he disagrees with, and what moment sticks with him. Shane even shares the story that always makes him emotional. Then, we get his to-read list for Q1 of 2024. If you enjoyed this episode, let us know and we’ll do a follow-up!If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] The inspiration for this episode. [04:30] Book 1: The Culture Code by Daniel Coyle. [06:30] The key takeaway from the book. [09:30] The part of the book that makes Shane emotional.[18:30] Leadership and loneliness. [20:50] Was there anything Shane disagreed with the author about?[22:35] Book 2: Atomic Habits by James Clear. [33:30] The law of consistency. [34:50] Was there anything Shane disagreed with the author about?[35:45] Book 3: Good Inside by Dr. Becky Kennedy. [47:00] What’s on Shane’s list to read this year. Mentioned in this Episode:The Culture Code by Daniel CoyleAtomic Habits by James ClearGood Inside by Dr. Becky KennedyAnatomy of a Breakthrough by Adam AlterPsych by Paul BloomHow Minds Change by David McRaneyArticle about “languishing,” by Adam Grant: https://www.nytimes.com/2021/04/19/well/mind/covid-mental-health-languishing.html CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

2/27/24 • 49:53

#69 - A lack of motivation, increased negativity about the self and others, a lack of pride in work… These are all common symptoms of burnout that we’ve normalized in today’s society. And, we don’t need to. In this episode, Shane breaks down what burnout is, which industries it shows up most in, how leaders can determine if an employee is facing burnout, and how to remedy the condition based on your Cognitive Colour. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Shane’s taking a new course at Harvard![06:15] The Morgan Berna Award. [07:30] Why we’re talking about burnout today. [11:40] How CultureSmith views burnout. [17:15] Is burnout more physical or emotional?[18:10] Which industries Shane see burnout in the most. [23:00] What leaders should watch for to determine an employee is facing burnout. [25:50] The remedy for burnout based on your Cognitive Colour. [40:00] Why Shane no longer talks to leaders about motivation. [47:30] What to focus on when you’re feeling burnt out. [50:20] How burnout looks at work vs at home. [57:20] Things parents can teach their kids to help them avoid burnout. Mentioned in this Episode:Article about “languishing,” by Adam Grant: https://www.nytimes.com/2021/04/19/well/mind/covid-mental-health-languishing.html CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

2/20/24 • 64:06

#68 - What does it cost you to be kind? Sometimes, that cost is giving up the chance to be cruel. In this episode, Shane breaks down what cruelty is and why we choose to engage in the behaviour. Shane explains the rationalizing behind cruelty, how each Cognitive Colour experiences cruelty, and what leaders get wrong about it. Then, we flip it to the home and talk about the ways cruelty shows up in our family life. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Why Shane’s building’s elevator never works. [04:50] Why we’re talking about cruelty. [09:00] The definition of cruelty. [11:20] How each Cognitive Colour experiences cruelty. [23:15] Biggest misconceptions about cruelty from a leadership and organizational perspective. [29:45] What you’ll see and hear if cruelty is a problem at work.[32:00] Is gossip cruel?[35:00] Barriers to dealing with cruelty. [40:30] Differences between cruelty at work and at home. [49:30] What you’ll see and hear if cruelty is a problem in a couple.[52:30] Takeaways from this episode.  Mentioned in this Episode:Northwestern University speech: https://news.northwestern.edu/stories/2023/06/commencement-class-of-2023/ CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

2/6/24 • 54:57

#67 - What does it cost you to be kind? No, really. There is a cost associated with kindness that often we aren’t willing to pay. Why? That’s the focus of this episode. Shane first breaks down the defining components of kindness. Then, we explore why kindness is important, how it is viewed in both neuroscience and psychology, and common misconceptions leaders have about kindness. Shane explains why kindness needs to go both ways in the workplace (it is not only the responsibility of the leader) and how our actions can be perceived so differently from our intentions. We close the episode with a discussion around kindness in the home and a teaser on how this all relates to our next episode: Cruelty. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:35] Thoughts on the cold weather in Calgary and catching up on how January is going. [03:30] Shane’s question about email marketing. [08:30] Getting into today’s topic: Kindness. [10:30] A simple, tactical definition of kindness. [13:30] Self vs social rewards. [16:10] How does each Cognitive Colour experience kindness?[23:10] How kindness is viewed from neuroscience and psychology. [26:00] The biggest misconception leaders have about kindness. [32:00] Examples of how our actions are perceived so differently. [37:45] Comparing a team where kindness is optimized vs not. [40:30] Barriers individuals face with kindness. [50:30] Kindness at the home vs the workplace. [52:30] Misconceptions about kindness from a parenting perspective. [56:20] Key takeaways from this episode and the show overall. [60:20] How this ties to next week’s episode: cruelty. Mentioned in this Episode:Book: Thinking Fast and Slow by Daniel KahnemanCultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

1/30/24 • 60:49

#66 - 93% of human communication is non-verbal. In a world where we increasingly work online, almost 100% of communication now doesn’t work for us. We can’t read body language or tone over messaging apps and people love to lean on workplace cliches. Intentional communication is more important than ever. In this episode, Shane breaks down CultureSmith’s Leadership Messaging Template and how it helps to eliminate confusing goals and feedback. This template standardizes leadership communication and allows leaders to get their message across clearly, every time.  If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:50] Thoughts around time feeling so fast lately. [04:30] About this episode’s topic. [08:25] Why it’s important to standardize leadership communication.[11:20] Major causes of miscommunication at work and how this helps prevent them.[15:15] The components of this framework. [20:40] The philosophical problem. [24:00] The empathy side. Principle 1: Liking[26:00] Principle 2: Reciprocity. [31:00] Principle 3/4: Authority and Social Proof. [35:00] The execution side. Principle 1/2: Task Conflict and Sensory Language. [44:00] What if you don’t know how to do an employee’s job?[46:40] The action side. Principle 1/2: Consistency and Scarcity. [50:50] Is this framework something to use in the home?[53:00] Common leadership clichés Shane is trying to eliminate from the workplace. Mentioned in this Episode:Book: Presuasion by Robert CialdiniCultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

1/23/24 • 59:39

#65 - When’s the last time you received praise for something and it really made you feel a surge of pride? We’re guessing it’s less often than you’d think. Most of us never learned how to use praise effectively, making it feel more like a “nice to have” than an effective leadership strategy. But, the importance of praise should not be discounted. In this episode, Shane breaks down the model CultureSmith Inc. uses to deliver impactful, high performance praise. First, Shane explains the importance of praise and why so many of us feel “allergic” to it. Then, we explore the consequences if we do not change how we deliver praise. Finally, we cover the model to deliver high performance praise both at work and at home. Morgan's Trend Report: https://open.substack.com/pub/scanclub/p/what-digital-audiences-want-in-2024If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:50] The excitement that comes as an entrepreneur when you’re ready to execute. [03:10] Why we’re talking about praise & a bit about the trend report Morgan worked on. [09:40] Why the term “high performance?”[17:10] What needs to change about how we’re delivering praise. [20:10] The consequences if we don’t change how we deliver praise. [26:40] Common misconceptions about praise. [30:10] How to offer high performance praise. [39:10] Shane’s 5 principles of leadership. [41:10] The 3 types of praise-worthy events.[43:30] How the Cognitive Colours impact praise. [55:20] How to apply this model in the home. [58:10] How to help your kids get high performance praise outside of the home. [1:00:30] Key takeaways from this episode.Mentioned in this Episode:CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

1/16/24 • 64:56

#64 - Welcome back, and happy new year! For our first episode of 2024, we’re diving into the anatomy of the Cognitive Colours. What needed to happen for you to become your specific behavioural profile (both good and bad)? Shane starts by explaining why he’s hesitated about sharing this information; then, we explore what this topic offers for listeners as a missing link behind their behavioural patterns.If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] Chit chat around the holidays and why Shane writes his obituary every year. [03:30] Shane’s word of the year for 2024 and reflecting on his 2023 choice.[11:30] What we’ll be covering in this episode. [13:20] Why Shane has been reluctant to share this. [15:40] Why this information is the missing link for so many people. [17:00] How to mitigate the emotional risk around discussing our pasts. [22:45] What is the foundation of a colour.[26:40] The 4 identities the CultureSmith system focuses on. [31:00] Where interaction (relational, transactional) and orientation (inward, outward) comes from. [39:30] Level 1: your traits, aka the needs and fears of each cognitive colour.[47:00] How to overcome unmet needs and fears. [49:40] Level 2: our shortcuts for making quick decisions. [56:15] Level 3: your intrinsic motivation. [1:01:10] Level 4: a mix of things. [1:04:20] How to use this framework to address common issues at work. [1:08:20] Taking this to the home. Mentioned in this Episode:CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

1/9/24 • 75:47

#63 - Over this past year there were 6 key occasions that changed the way Shane and CultureSmith Inc. framed coaching. Inspired by clients, Shane’s own experiences, and stories, this episode breaks down these 6 “aha” moments in easy to understand terms for quick application. From incorporating sensory language, to using storytelling as an accountability driver, consider this your emotional intelligence trend report for 2023. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] Where New Year’s resolutions come from. 08:00] How CultureSmith Inc. has started incorporating key podcast episodes into client onboarding. [09:00] About today’s topic: The top “aha” moments of 2023. [15:00] Are there any patterns in this “aha” moments?[18:30] The first “aha” moment: Recognizing your different identities as a leader. [31:30] The second “aha” moment: Some of us are wired for connection, others for contribution.[41:25] The third “aha moment: Sensory language. [48:50] The fourth “aha” moment: Environmental hygiene. [56:50] The fifth “aha” moment: Using storytelling to drive accountability. [1:02:30] The sixth “aha” moment: Have to do vs Get to do. [1:11:30] Key takeaways from this episode. [1:13:00] About our holiday break and what to expect in January. Mentioned in this Episode:Book: Daniel H. Pink, “When”Book: James Clear, “Atomic Habits”Book: Daniel Coyle, “The Culture Code”CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

12/19/23 • 75:07

#62 - We kick off this week’s episode with a bit of an existential discussion around the use of AI at work and ways it might be able to help teams grow their comfort with conflict. Then, Shane explains the goal of this episode and how it is different from our past episodes about conflict. In this episode, we discuss the stages of conflict. Shane explains what each stage is and how teams go through them at the workplace. He walks through the steps to put a formal conflict process in place, why your goal shouldn’t be to resolve a conflict, and how to get the most out of a conflict. Then, we flip it to the home and talk about the synergy that’s created when you use the conflict process in both environments. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] Thoughts on the new AI CEO. [05:00] The potential of using AI to help teams practice conflict. [08:30] How this episode will be talking about conflict and what makes it different from past episodes. [11:50] A quick refresher on task vs relational conflict. [12:30] How to identify a broken conflict system. [20:50] Impacts from ineffective conflict. [23:50] Challenges organizations face when trying to convert conflict into a formal process. [26:15] The first step to take to put in a formal conflict process. [28:30] Step 1: Latent Conflict. [34:20] How do our Cognitive Colours impact a conflict process?[41:23] What causes each stage of conflict to fail to move forward?[51:10] The benefits of using these practices at work and at home in tandem. [57:50] Things to avoid when using this process. Mentioned in this Episode:Sign-up for the Sunday Scaries newsletter: *COMING SOON*Conflict episode: https://podcasts.apple.com/ca/podcast/avoiding-conflict-is-eroding-your-team/id1647450164?i=1000614132602 Confrontations episode: https://podcasts.apple.com/ca/podcast/the-power-of-a-conscious-confrontation/id1647450164?i=1000630817724 CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

12/12/23 • 64:49

#61 - If you’ve been listening for some time, you’ve likely heard Shane mention the enormous impact a 360 review had on his life and career. But, what we haven’t discussed is how these reviews are performed. This episode breaks that process down. First, we talk about a negative podcast review we got (this review was removed by the poster before this episode aired) as an example of feedback. Then, we transition into the role of 360 reviews and why they’re a crucial way for leaders to get feedback. Shane explains what a 360 review is, why they are important to do, how to tell when it isn’t appropriate, and the common challenges companies face when doing these reviews. Then, we flip it to the home and talk about the synergy created when leaders are reviewed both at their work and as parents. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] A discussion around reviews and providing effective feedback. [02:45] Using feedback as punishment.[08:00] Why CultureSmith Inc. insists that behavioural frameworks are connected to emotion. [13:00] What is a 360 review?[14:50] Why a 360 is so important to do. [20:00] When a 360 review is not appropriate. [25:40] Common challenges companies face when doing these reviews. [28:00] Who should request the 360 review?[34:15] The steps Shane uses to run a 360 review with a client. [38:00] Why CultureSmith Inc. uses sensory questions (and what that means). [41:00] How our Cognitive Colours affect us both as reviewers and reviewees. [52:30] Similarities and differences between 360 reviews in the workplace and at home. [58:40] Challenges with trying this in both environments. [1:00:30] Key takeaways from this episode. Mentioned in this Episode:CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

12/5/23 • 64:29

#60 - If you are a manager looking to make the transition to a leader, or a company looking to add current managers to your leadership team, this episode is for you. Recently, CultureSmith Inc. has seen an increasing need for companies to shift their managers into leadership positions. But, he cautions against only positioning this change as a positive. We have deep identity ties to our roles that can be disrupted when we make a role change. Undergoing a process framed by emotional intelligence helps facilitate a smooth(er) transition. In this episode, Shane breaks down the process CultureSmith Inc. uses to help managers move in a meaningful way to a leadership role. He first shares the differences between the two roles (and how one isn’t better than the other), strategies to determine if a role change is a good fit, and finishes by walking through the 6-step process CultureSmith Inc. uses to make the transition. Then, we flip it to the home and talk about adolescent identity and the challenges of discovering who you are. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:45] Fighting against the iCloud. [04:15] Breaking down this episode’s topic. [09:00] When would a company want to help a manager become a leader?[12:15] Demographic shifts in the workforce and the need for leaders. [17:45] What to do if someone wants to be a leader but the company doesn’t think it’s the right choice. [21:15] The process to take someone from manager to leader. [24:45] The 3 phases required to shift someone’s identity. [34:45] How the Cognitive Colours affect the shift from manager to leader. [41:15] Warrior vs diplomat. [44:35] Managing your personal identity as your shift to leader.[46:45] Turning this to the home, a deep dive into the challenges with adolescent identity. Mentioned in this Episode:First part of this series: https://podcasts.apple.com/ca/podcast/the-key-distinction-between-leaders-and-managers/id1647450164CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

11/28/23 • 60:17

#59 - There’s this perception that anyone who wants to be a leader needs to be a manager. Or that managers naturally will become leaders. In this episode, Shane breaks down the reality of these two distinct roles and why they don’t exist on a linear trajectory. Shane explains the method CultureSmith Inc. uses to identify leadership and management traits in employees and how they help companies fill their leadership gaps. On the home front, Shane answers the question, “is there such thing as a born leader?” If you’re unsure which roles you need at your organization, or which role is right for you, this episode is a must-listen. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Shane doesn’t have a cozy season. [02:00] Personalities and falling into misinformation funnels. [07:00] Getting employees to make an emotional investment in a company. [15:00] Into today’s topic: distinguishing between managers and leaders. [19:15] You might not want to be a leader.[22:00] Why delegation can be such a challenge for employees moving to new roles. [24:00] Common misconceptions between the two roles. [27:40] Does management and leadership exist on a spectrum?[30:00] Are certain Cognitive Colours more present in management vs leadership and vice versa?[36:00] What can companies do to notice emerging leaders better?[41:00] Should people be shifting between leadership and management?[47:00] How does this apply in the home?[51:00] Is there such thing as a “born leader?”Mentioned in this Episode:Armchair Expert episode: https://armchairexpertpod.com/pods/dan-ariely CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

11/21/23 • 59:29

#58 - How do you know when a relationship needs repair? And if it does, what can you even do to fix things? In this episode, Shane walks through the 3 phases of relationship repairs. He begins by explaining the “toxic triangle” and how it is used to create an imbalance in power. Then, he explains the role it plays in relationships and quickly runs through the 5 types of power. After, he explains in-depth the 3 phases needed to repair relationships both at the workplace and in the home. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] What inspired this episode’s topic. [04:00] How to know if a relationship needs to be repaired.[05:30] The Toxic Triangle and how it relates to relationships. [09:45] How this ties into relationships.[10:50] The 5 types of power. [23:30] Which phase do we start with to repair a relationship?[28:30] Managing insecurity in a relationship. [32:50] How to know a relationship is worth repairing vs falling to toxic positivity. [35:00] Applying this in the home. Mentioned in this Episode:CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

11/14/23 • 42:16

#57 - Previously, we talked about the different stages of organizational change. This time, we’re taking a deep dive into the 6 why's leaders need to address with each team member in order for change to happen effectively. Shane explains what the 6 whys are and how to address each one with team members, how our Cognitive Colours factor-in. Then, we flip things to the home and talk about how change shows up and strategies to handle it.  If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Shane’s emotional check-in and a discussion around the “4-letter” words to never say in a team.[08:00] Why we’re talking about organizational change again today. [10:20] What qualifies as “organizational change?”[14:00] The reason organizational change starts with “why.”[16:30] Why change?[19:30] Why now?[22:00] Why the ______ (philosophy)?[25:10] Why task/process/function?[29:20] Why me?[33:00] Why spend?[36:40] How does our Cognitive Colour affect how we perceive and process the why’s?[40:00] Would this apply in the home? How?Mentioned in this Episode:Organizational Change episode: https://podcasts.apple.com/ca/podcast/the-5-laws-of-organizational-change/id1647450164?i=1000611437533 CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

11/7/23 • 47:33

#56 - Recently, we talked about psychological safety and the various ways it shows up in the workplace. What we haven’t broken down yet is a tangible way to look at the different levels of safety present at your organization or home. In this episode, Shane breaks down the 4 levels of psychological safety: individual, team, organization, and leader. Shane explains what each of the 4 levels are, how to distinguish between them in the workplace, what to watch for to see if they’re at risk, and how to talk to an employee that reports a safety concern. Shane walks through what leaders can do to remedy safety at the 4 different levels. Then, we flip things to the home and talk about what shapes our Cognitive Colour and ways to help kids become the most balanced versions of themselves. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Catching up after some time away from recording! Morgan’s trip to Italy and CultureSmith’s new website. [07:00] Being Green after time away. [08:00] Why CultureSmith shares so much free content. [10:30] What prompted today’s topic: Do you need to bubble wrap your workplace for it to be safe?[13:45] A quick refresher on what psychological safety is. [15:40] The 4 levels of psychological safety.[17:40] How to distinguish the 4 levels from each other in the workplace. [19:10] How to identify and remedy a safety issue at the individual level.[24:40] How to identify and remedy a safety issue at the team level. [31:30] How to identify and remedy a safety issue at the organizational level.[39:50] How to identify and remedy a safety issue at the leadership level. [43:20] Disengagement and social loafing. [51:20] What shapes a kid’s Cognitive Colour (primary and secondary). [57:20] Exploring the 3 final stages of the framework at home.Mentioned in this Episode:Psychological Safety Episode: https://podcasts.apple.com/ca/podcast/4-ways-to-kill-psychological-safety-in-a-team/id1647450164?i=1000630027899 CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

10/31/23 • 64:29

#55 - The Five Dysfunctions of a Team is a business book written by consultant and speaker, Patrick Lencioni. In it, he breaks down 5 issues teams face: absence of trust, fear of conflict, lack of commitment, avoidance of accountability, and inattention to results. CultureSmith follows a similar structure where conflict, accountability, and commitment rank extremely high as culture builders. However, Shane takes a unique approach to these dysfunctions to suit them to a modern workplace. In this episode, Shane breaks down what the 5 dysfunctions are, the specific way CultureSmith looks at them, and how leaders can recognize the emotion in each one. Then, we flip things to the home and talk about how these similar concerns show up there.If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[02:00] Chat about being tired and how Shane looks at sprints in Q4. [06:30] Why we’re talking about The 5 Dysfunctions of a Team today & how CultureSmith sees the dysfunctions.  [08:20] Reviewing the 5 dysfunctions. [13:35] Why Shane looks at the 5 dysfunctions as a flywheel. [15:30] What leaders are getting wrong when they look at team dysfunction. [18:00] Conversation around in-person work environments, Zoom chat, and having effective conflict. [24:00] The role our Cognitive Colour plays in influencing these dysfunctions. [26:00] Where Shane recommends leaders start in addressing these dysfunctions. [29:40] Can this be discussed in a family context?[34:00] Can dysfunction be kept out of the home?Mentioned in this Episode:Accountability Episode: https://podcasts.apple.com/ca/podcast/how-to-increase-accountability-in-the-workplace/id1647450164?i=1000622263220 Conflict Episode: https://podcasts.apple.com/ca/podcast/avoiding-conflict-is-eroding-your-team/id1647450164?i=1000614132602 Confrontation Episode: https://podcasts.apple.com/ca/podcast/the-power-of-a-conscious-confrontation/id1647450164?i=1000630817724Psychological Safety Episode: https://podcasts.apple.com/ca/podcast/4-ways-to-kill-psychological-safety-in-a-team/id1647450164?i=1000630027899 CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

10/24/23 • 40:25

#54 - How do you motivate your team? Do you lead with rewards and punishment, or use something unique based on people’s individual needs? If you’re unsure how to do the latter, this episode is for you. We kick off this episode with a discussion around AI and emotional intelligence, then we dive right into our main topic; motivation. Shane shares the definition, the 2 types of motivation, different ways leaders can motivate their teams, and strategies to motivate yourself. Then, we flip it to the home and discuss motivation with kids, teens, partners, and spouses. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] The intersection between AI and EQ. [08:50] Why we’re talking about motivation today. [11:55] What motivation is: extrinsic vs intrinsic motivation.[16:50] How is hybrid and remote work impacting motivation?[22:50] How the different Cognitive Colours experience motivation. [24:30] How CultureSmith helps organizations structure jobs based on employee personalities. [26:30] How Shane would coach a leader through motivating someone. [30:30] How does motivation change in the home?[32:25] How Shane motivates his kids with Yellow-profiles. [33:20] Motivating a partner or spouse.[36:45] Something to try this week. Mentioned in this Episode:CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

10/17/23 • 38:53

#53 - Does the word “confrontation” evoke some feelings in you? Maybe negative ones? A confrontation doesn’t need to be a negative thing, but so many people avoid them because they don’t know how to have them effectively. In this episode, we’re breaking down the stereotypes and misinformation about confrontations. We discuss what a confrontation actually is, how it differs from a conflict or a fight, positive confrontations, and how to do this consciously at the workplace. Shane explains why conscious confrontation don’t have to be nice to still be safe, and how to have them in the moment. We also break down what this looks like in the home. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[01:20] The difference between a conflict and a confrontation. [03:40] What workplaces need in place in order to have effective confrontations. [10:25] How a confrontation differs from an awkward conversation. [11:30] You only get so many chances to win. [12:35] Can conscious confrontations exist digitally? [14:40] Dos and don’ts.[18:40] Do jobs still train people?[21:50] How our Colour affects our experience with confrontation. [28:40] We all work for creative organizations these days. [31:40] Tips to bring conscious confrontation into the workplace. [33:55] How CultureSmith Inc. structures sprints for clients. [36:40] How to have a confrontation at work.[39:40] Flipping things to the home, what a conscious confrontation might look like there.[45:20] Something to try this week. Mentioned in this Episode:Our episode on Conflict: https://podcasts.apple.com/ca/podcast/avoiding-conflict-is-eroding-your-team/id1647450164?i=1000614132602 CultureSmith Inc.: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

10/10/23 • 47:54

#52 - The term “psychological safety” has been picking up popularity online, so in this episode we’re revisiting the concept for a second time and diving into nuances we didn’t discuss on our first episode. First, Shane breaks down what psychological safety is and why the term itself is a bit of a misnomer. Then, we explain why psychologically safe workplaces will experience more conflict than not, the key distinction between “trust” and “safety,” ways to push a team out of its comfort zone, how your Cognitive Colour affects your experience with safety, and the difference between psychological safety and emotional intelligence. Then, we flip it to the home and Shane shares some examples of why kids may not feel safety and what to do about it. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] It’s our 1 year podcast-anniversary! Reflecting on 1 year of Leaderhood & Parentship. [07:30] A refresher on what psychological safety is. [10:40] What a “safe space” is and where Shane keeps seeing the term come up. [13:00] Why calling it “psychological safety” is a bit of a misnomer. [15:00] Psychologically safe workplaces have a lot of conflict and that’s a good thing.[16:40] The difference between “trust” and “safety.”[19:30] How to make your team feel safe while still pushing them out of their comfort zone. [20:45] The 4 Primary Fears that kill safety. [25:00] How to restructure annual reviews to increase safety. [30:00] How our Cognitive Colour influences how we experience safety. [35:00] A quick way to check if your team feels safe. [38:00] Try this today to build safety in the workplace. [47:40] How to talk to kids about psychological safety. [50:20] Does safety still exist between couples, or is that only trust?Mentioned in this Episode:Psychological safety episode 1: https://podcasts.apple.com/ca/podcast/why-every-leader-needs-to-consider-psychological-safety/id1647450164?i=1000583011184 Loneliness episode: https://podcasts.apple.com/ca/podcast/strategies-to-eliminate-loneliness-in-your-team/id1647450164?i=1000626803394 Narcissism episode: https://podcasts.apple.com/ca/podcast/narcissism-in-the-workplace-understanding-and/id1647450164?i=1000600850067 Bullying episode: https://podcasts.apple.com/ca/podcast/a-candid-conversation-about-bullying/id1647450164?i=1000596286870 The refreshed CultureSmith Inc. website: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

10/3/23 • 53:53

#51 - Has there been more anger in the world over the past few years? How about in the workplace? In a way, we’ve lost practice with how to interact with each other in space, and this is becoming increasingly apparent as companies continue to roll out return-to-office plans. In this episode, we start off by explaining the definition of anger. We then walk through the spectrum of anger, how to help someone experiencing anger, if “anger issues” are really that prevalent, and how the emotion shows up at the workplace. Shane shares the surprising answer to which Cognitive Colour gets the angriest, examples of expressing vs withdrawing in anger, how to help team members be more vocal, and more. Then, we flip it to the home and discuss how anger shows up differently in our personal relationships. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Why we’re talking about today. [03:00] The unique characteristics of anger.[04:30] How the pandemic affected our collective anger. [05:45] The definition of anger. [07:45] Why do we annoy people?[10:30] How our Cognitive Colour impacts how we experience anger. [14:50] Dos and don’ts for leaders noticing anger in their team. [17:00] An example of how anger may look in the workplace. [21:00] How leaders can model healthy anger. [25:00] How anger shows up differently in the home. [28:10] Expressing anger as a parent vs as a partner. [34:00] Why Reds and Yellows can be the most sensitive.[35:20] How to teach kids about anger. Mentioned in this Episode:The refreshed CultureSmith Inc. website: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

9/26/23 • 39:54

#50 - For our 50th episode, we’re talking all about defensiveness. First, we chat about what it has been like to create and share 50 episodes of Leaderhood & Parentship. Then, we deep dive into a conversation about defensiveness, touching on: what it is, what causes it, how our Cognitive Colour affects how we experience it, some dos and don’ts for leaders noticing it, and the best way to prevent defensiveness altogether. Morgan shares some scenarios and Shane explains how he would coach someone through them. Shane also shares meeting hygiene habits all companies should consider. Then, we flip it to the home and Shane shares the number one piece of advice he gets from his family. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:50] What it has been like created 50 episodes of the podcast. [06:10] Why we’re talking about defensiveness. [09:10] What is defensiveness from a clinical standpoint?[10:55] What we get wrong about defensiveness. [18:10] An example of feedback done right. [20:20] How our Cognitive Colour affects how we experience defensiveness. [25:40] What we get wrong about self-regulation. [28:30] Dos and don’ts when you notice defensiveness in your team. [30:40] How to address defensiveness in the moment.[33:40] The best way to prevent defensiveness. [37:40] How defensiveness shows up at home. [43:40] When your Cognitive Colour changes. Mentioned in this Episode:The refreshed CultureSmith Inc. website: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

9/19/23 • 47:35

#49 - Do you feel like there has been an increase in unreasonable asks at work? It’s likely coming from entitlement – but before you take that term and run with it, it’s important to understand what entitlement actually is. In the first 10-minutes of this episode, Shane debunks the common misunderstandings about entitlement. Then, we discuss what entitlement actually points to and how leaders can identify and approach the response from an emotionally intelligent lens. Shane shares dos and don’ts for leaders noticing entitlement in their team, thoughts around work-from-home, and the importance of avoiding blanket statements. Then, we flip it to the home and talk about entitlement in families, couples, and between partners. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:40] Some thoughts about camping. [03:30] Why we’re talking about entitlement today. [05:10] Is entitlement bad?[08:35] What we’re getting wrong about entitlement. [11:10] Who won’t show up as entitled. [15:10] How our Cognitive Colour affects our experience with entitlement.[21:00] Dos and don’ts if you’re noticing entitlement in your team.[27:10] What it means to be in a choice-centric economy. [30:40] Should leaders be trying to prevent entitlement?[33:20] How to identify when you’re the one acting entitled. [36:40] At home, what triggers entitlement?[40:10] How entitlement shows up as a parent vs as a partner. [42:00] How entitlement at the home affects it at work. [44:00] Last thoughts on this topic. Mentioned in this Episode:The refreshed CultureSmith Inc. website: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

9/12/23 • 46:04

#48 - CultureSmith Inc. is on a crusade to eliminate loneliness in the workplace. This year, the Surgeon General in the U.S. announced that we are experiencing an epidemic of loneliness. This is the first time an emotion has been declared at the heart of a health crisis. Why? It turns out experiencing loneliness at a high level can have profound, physiological impacts on the body. So what can you do to recognize this emotion in your team and help put an end to it? We dive into that and more in this episode. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Catching up on a busy Q3. [04:00] Why CultureSmith Inc. is on a crusade against loneliness. [06:30] Why some people feel lonelier when they’re around others. [07:45] The clinical definition of loneliness.[09:10] The physiological impacts of loneliness. [14:10] What Shane is hearing from leaders about loneliness in the workplace. [18:30] How you’ll experience loneliness based on your Cognitive Colour. [19:30] How the type of work we assign to people affects loneliness. [26:00] How can leaders notice loneliness in their team and combat it?[28:20] Leadership isolation. [33:30] How we experience loneliness in the home. [40:25] Loneliness as a parent vs as a partner. [45:30] How single people and people without kids can combat loneliness outside of work. Mentioned in this Episode:The refreshed CultureSmith Inc. website: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

9/5/23 • 50:37

#47 - What does the future of work look like? For decades we have operated in rules-based organization cultures. On paper, they look good. Everyone knows their role and what will happen if they don’t do it properly. However, as we move into a world where employees increasingly have choice around where they work and who they work for, can we expect these outdated models to still attract top talent? Shane argues no. In this episode, Shane breaks down the 5 pillars of a choice-based organizational culture and explains why modern leaders will not only want to adopt these structures going forward, they’ll have to. Your advantage will be in being an early adopter. Listen to learn how. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Coming up on 1 year of Leaderhood & Parentship. [03:50] Explaining today’s topic. [05:45] The 5 pillars of a rules-based organizational culture.[07:00] The 5 pillars of a choice-based organizational culture. [11:30] Why would organizations make the switch from rules-based to choice-based?[15:40] The 3 criteria of a “choice.”[17:00] Why rules-based organizational cultures were dominant for so long. [20:15] The barriers that exist to making this cultural switch. [24:00] How to make this shift (steps to take). [28:50] Rules-based vs choice-based homes. [31:00] Barriers to making this switch at home. Mentioned in this Episode:Listen to our episode on Choice: https://podcasts.apple.com/ca/podcast/applying-a-choice-centric-model-to-the-workplace/id1647450164?i=1000585478049 Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

8/29/23 • 38:47

#46 - The Red colour profile makes up only 18% of the general population, but a disproportionate amount of leaders. Motivated and driven, Reds are no strangers to rising quickly in the ranks at work. However, when emotional intelligence training isn’t present, Reds can come across as harsh and strict. In this episode we touch on the assets and liabilities of the Red colour-profile, self-inflicted stress, the pressure to perform, differentiating between a need for power versus a need for control, taking on emotional labour, codependency, and more. Shane also shares a story about the best leader he’s ever met. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[02:20] Why does Shane teach the Colours in this order?[05:00] What classifies somebody as Red?[06:10] What are Reds like at work?[08:00] How do Reds communicate and would they ever be chatty in the workplace?[12:00] How Reds feel about titles at work. [15:00] The key distinction between wanting control and wanting power. [16:20] How Reds approach problem-solving. [18:25] How Reds handle decision-making. [22:30] How Reds contribute to managing change in an organization. [27:30] How Reds handle stress and coping techniques to try. [29:00] What Reds are like as leaders. [30:35] The best leader Shane has ever met. [33:55] How can leaders motivate a Red?[34:35] Common areas Reds should focus on for self-development. [35:15] How Reds influence the dynamics at home. [37:00] Reds and conflicts in a family. [40:30] The role a Red will play in a family transition or change. Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

8/22/23 • 47:27

#45 - Conscientious. Rule abiding. Quiet. Reflective. These are some of the qualities that make people with Blue as their Cognitive Colour unique. In this episode, we’re breaking down exactly what it means to be Blue, the assets and liabilities of the colour profile, and things Shane has learned from having a Blue business partner and a Blue wife. Making up just 12-14% of the general popular, Blues can often find themselves on teams where they are the only person with their colour profile, making this episode a must-listen for all leaders. Be sure to listen to all episodes in this series to increase your understanding of the people you work and live with. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[01:00] Football pre-season is here![02:40] What makes someone Blue?[04:50] What Blue is like at work. [06:50] How CultureSmith got its name. [10:20] How Blues communicate. [13:15] What roles Blues play in a team setting. [16:30] How Blues approach problem-solving. [18:00] How to balance a Blue’s need to question with a need to finish meetings quickly. [19:40] How Blues handle decision-making. [22:00] How Blues contribute to managing change in an organization. [24:30] Getting a Blue out of their internal mindset. [26:40] Blues as leaders. [28:15] How a leader can motivate a Blue. [30:40] Areas Blue can focus on for development at work. [35:30] The influence a Blue will have on the dynamics at home. [36:30] How a Blue might handle conflict in a family. [38:20] Blue and changes in the home. [40:20] Stress management in the home for Blue. Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

8/15/23 • 44:51

#44 - This week we’re shining a light on everyone’s favourite co-worker: Green. People with Green as their Cognitive Colour tend to be team-oriented, genuine, loyal,  and love to do work in service of others. In this episode, Shane breaks down the common traits a Green will have in the workplace and what CultureSmith is doing to help bring more Greens to the leadership table. We explore what makes someone a Green, why Greens struggle to rise up the ranks in the workplace, how leaders can motivate their Green employees, how Greens can become better self-advocates, and more. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Why we’re talking about Greens today. [02:40] What makes someone a Green?[03:20] Does nature or nurture build our Cognitive Colour?[05:00] Greens, leadership, and the future of work.[09:00] What are Greens like at work?[11:00] What role does a Green play in a team setting?[14:00] How does a Green approach problem solving and decision making?[17:00] Greens and change. [22:50] Environments that are stressful for a Green. [25:00] How to motivate a Green. [27:30] Common areas Greens should focus on for development. [30:00] How do Greens influence the dynamics at home?[37:30] Something to try with your Green team members this week. Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

8/8/23 • 39:55

#43 - Would you describe yourself as go-with-the-flow, visionary, easygoing, creative, and maybe a little petty? It’s possible you’re a Yellow. This episode marks the start of a 4-part series where Shane deep dives into the characteristics and behaviours of each of the four cognitive colours; Yellow, Green, Blue, and Red. Here, learn what makes a Yellow tick both at work and at home, strategies for self-development (if you are a Yellow), and tips for leaders to provide their Yellow team members with an experience that will leave them feeling empowered and fulfilled. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[02:00] Chatting about Substack and email marketing. [05:30] Shane’s favourite ChatGPT plugins. [07:30] Introducing this new series. [09:00] What makes someone a Yellow?[13:30] What is a Yellow like at work?[15:15] How does a Yellow communicate?[16:30] When we’ll switch to our secondary colours. [18:00] What role does a Yellow play in a team setting?[19:30] How Yellows handle problem-solving.[22:40] How a Yellow’s tendency to focus on the positive influences decision-making. [26:40] How Yellows contribute to managing change in an organization.[27:40] When a Yellow doesn’t follow-through on something, do they feel bad?[29:30] What situations or environments are particularly stressful for a Yellow?[33:20] What is a Yellow like as a leader?[36:10] Famous Yellow leaders.[36:40] How to manage a Yellow. [39:35] Areas Yellows should focus on for self-development.[41:30] How does a Yellow influence the dynamics at home?[43:35] How Yellows handle conflicts. [45:15] How Yellows contribute to problem solving in a family. [46:45] What role does a Yellow play in a family change?Mentioned in this Episode:Web Pilot (ChatGPT Plugin): https://gptstore.ai/plugins/webpilotai-com Our episode about Active Listening: https://podcasts.apple.com/ca/podcast/whats-the-actual-benefit-of-active-listening/id1647450164?i=1000607324902 Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

8/1/23 • 53:53

#42 - Do you find yourself asking people to take accountability at work? Instead, the subtle shift to helping someone account for their choices can have a massive impact. In this episode, Shane breaks down the important of framing accountability from a choice-centric lens and proven strategies to help team members account for their choices. We also talk about the importance of choosing your relationship and accounting for yourself at home. If you have follow-up questions, you can always reach us at podcast@culturesmithinc.com. To learn more about today’s topic, visit:https://www.linkedin.com/in/shanewallaceculturesmith/ https://www.culturesmithinc.com/Show Notes:[00:30] Have you seen Cocaine Bear yet?[03:50] Why we’re talking about accountability today. [06:30] Is accountability about outcomes or choices?[11:00] How our Cognitive Colours shape how we understand and take accountability. [14:00] What percent of the population is each colour type. [18:30] What accountability means from both a neuroscience and psychological understanding. [20:15] How accountability affects team dynamics. [22:30] Issues leaders should watch for with accountability. [24:50] The negative connotation around accountability. [29:00] What we see in teams where accountability is ignored. [33:20] How parents can use accountability as a positive tool for chasing children. [39:00] Holding someone accountable vs helping to account.[41:20] Accountability and couplehood. Obligation vs choice. [50:00] The mental energy needed to not trust someone. Mentioned in this Episode:Book a free session with CultureSmith: https://www.culturesmithinc.com/Shane Wallace on LinkedIn: https://www.linkedin.com/in/shanewallaceculturesmith/ Morgan Berna on LinkedIn: https://www.linkedin.com/in/morgan-berna/ 

7/25/23 • 51:08