Nonprofit Mission: Impact is the podcast for nonprofit leaders who want to build a better world without becoming a martyr to the cause. Interviews of nonprofit experts explore how to make your organization more effective and aligned for greater mission impact. Hosted by Carol Hamilton, principal, Grace Social Sector Consulting, inclusive nonprofit strategic planning and evaluation design consultant.
In episode 121 of Nonprofit Mission: Impact, Carol Hamilton and Rachel Jellinek discuss the power of video storytelling for nonprofits. They talk about: how nonprofits can use video effectively to connect with their audiences, How to maintain ethical storytelling practices. the importance of focusing on strengths rather than deficits, ensuring those sharing their stories have agency, and balancing emotional impact with authenticity. The conversation also explores common mistakes nonprofits make when creating videos and best practices for incorporating video storytelling into their communications strategy. Episode highlights: Strategic Video Planning vs. DIY Approach [00:06:53] Key Storytelling Questions for Nonprofits [00:07:11] Avoiding the "Tearjerker" Trap[00:09:45] Ethical Storytelling: Moving Beyond the "Savior" Narrative[00:11:58] Dispelling Myths and Misperceptions Through Video [00:13:54] Ensuring Storyteller Agency and Power Dynamics Awareness[00:15:27] Building Trust in the Storytelling Process [00:18:04] The Role of B-Roll in Video Storytelling [00:18:45] Common Nonprofit Video Mistakes [00:21:32] Incorporating Inclusive Voices in Video Content [00:27:45] The Value of Joy in Storytelling [00:33:33] Guest Bio: Rachel Jellinek is President of Reflection Films, a certified woman-owned video production company that does video storytelling and content creation for a variety of mission-driven organizations. Reflection Films does filming and animation, typically for a fundraising, marketing, or training purpose. Rachel holds a Bachelor of Arts from the University of Michigan and a Master of Arts from Harvard University. Prior to Reflection Films, she worked at several nonprofits focused on public health and education. She has served as a health educator for youth and adults; as a director of a literacy program, and as a community relations liaison at MIT. Her experience in the nonprofit world lends itself well to understanding how to tell client stories in an emotionally compelling and entertaining way. Important Links and Resources: Rachel Jellinek Reflection Films Blog Smiles Video Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Follow Carol Hamilton on ➡️ LinkedIn
4/15/25 • 34:46
In episode 120 of Nonprofit Mission: Impact, Carol Hamilton and Leah Kral discuss how to foster innovation within nonprofits. They discuss six key practices for driving meaningful change: uncovering hidden needs, asking courageous questions, empowering collaboration, embracing experimentation, committing to continuous learning, and building a culture of persuasion. Through relatable stories and actionable advice, together they emphasize the importance of strategic thinking, adaptability, and creating space for bold ideas to thrive in resource-constrained environments. Episode Highlights: [00:10:16] Innovation in Nonprofits [00:11:34] Practice 1: Be a Fearless Problem Solver [00:20:02] Practice 2: Ask Courageous Questions [00:22:52] Practice 3: Empower Collaboration [00:26:30] Practice 4: Experiment and Start Small [00:29:03] Practice 5: Embrace Continuous Learning [00:34:20] Practice 6: Build a Culture of Persuasion [00:39:17] Strategic Thinking as a Permission Slip Guest Bio: Leah Kral is a consultant, public speaker, and author who helps nonprofits innovate and further social change. Her book, Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results (Wiley, 2022). For decades, she has been providing tailored workshops and consulting to nonprofit leaders and boards across the country. She is a Returned Peace Corps Volunteer (Jamaica 2002-2004), she loves the outdoors and trails in northern Virginia, and enjoys being an active volunteer in her community. Important Links and Resources: https://www.linkedin.com/in/leahkral/ https://leahkral.com/ https://substack.com/@leahkral Innovation for Social Change: How Wildly Successful Nonprofits Inspire and Deliver Results Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting and receive the Common Mistakes Nonprofits Make In Strategic Planning And How To Avoid Them 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
4/1/25 • 41:09
In this solo episode of Nonprofit Mission Impact, Carol Hamilton delves into scenario planning and its value for nonprofits navigating an era of heightened uncertainty. She emphasizes how scenario planning moves organizations from a state of overwhelm to proactive action, outlines a step-by-step approach and shares a recent client story to illustrate its usefulness. Podcastathon 2025: She also highlights The Arc of Montgomery County and its important role in supporting people with developmental disabilities through local programming and national advocacy as part of Podcastathon 2025. Episode highlights: [00:00:00] Why scenario planning now [00:01:00] Defining Scenario Planning [00:02:10] Why Scenario Planning Matters [00:04:30] Steps to Implement Scenario Planning [00:08:06] Example from a Recent Client [00:10:21] Podcastathon feature: The Arc of Montgomery County Important Links and Resources: Podcastathon The Arc of Montgomery County The Arc of Maryland The Arc of the United States Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
3/18/25 • 15:33
In episode 118 of Nonprofit Mission: Impact, Carol Hamilton talks with Meghan Speer about the concept of holistic communication within nonprofit organizations. They discuss: the importance of ensuring consistency and clarity across all communication channels to enhance donor engagement and confidence. insights into breaking down silos, fostering collaboration among internal teams, and how to map out donor touchpoints to deliver a seamless and human-centered experience. The conversation highlights the need for nonprofits to align their messaging with donor expectations, adopt a long-term view, and prioritize appreciation to build lasting relationships. Episode highlights: [00:07:00] Defining Holistic Communication [00:08:51] Real-World Impact of Communication Silos [00:12:30] Mapping Communication Touchpoints [00:18:30] Overcoming Campaign Fatigue [00:23:00] Understanding Donor Behavior [00:27:30] The Role of Gratitude in Donor Relationships Key Takeaways for Nonprofit Leaders Foster collaboration by breaking down silos and ensuring everyone is on the same page. Think beyond immediate campaign results and adopt a long-term view of donor engagement. Invest in consistent, clear, and human-centered messaging across all communication channels. Show appreciation and follow up with donors to maintain trust and connection. Engage with everyday donors to gain valuable insights into their motivations and perceptions. Guest Bio: Meghan Speer serves as the Executive Director of Nonprofit Hub, a nonprofit educational site dedicated to providing excellent content and resources for those leading nonprofits. She is the host of the Nonprofit Hub radio podcast and has spoken at countless conferences and conventions helping leaders to craft holistic communication and donor strategies. For over 10 years, Meghan was with Marketing Support Network, serving in key executive roles focused on communications strategies that help organizations of all sizes grow and scale. Meghan lives in Pittsburgh, PA where she is active with many organizations serving her inner city neighborhood. Important Links and Resources: https://www.linkedin.com/in/meghan-speer55/ https://www.marketingsupportnetwork.com/ Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
3/4/25 • 34:33
In episode 117 of Nonprofit Mission: Impact, Carol Hamilton and Danielle Marshall collaborate on another “learning out loud” episode. They discuss the challenges nonprofit leaders face in these chaotic, uncertain and threatening times. They explore: strategies for resilience, intentionality, and community building, the importance of grounding oneself in mission and values. how to filter out the noise, maintain agency, and support collective action. the significance of strategic focus, how to be mindful about your information consumption steps to sustaining personal and organizational well-being. Episode highlights: [00:07:25] Navigating Leadership in Uncertain Times [00:010:25] Embracing Imperfect Resilience Practices [00:13:25] Shutting Out Noise vs. Making Space for Thought [00:16:25] Finding Agency Amidst Chaos [00:18:25] Trusting Experts and Strategic Organizers [00:20:25] Centering Mission and Values [00:24:25] Navigating Scarcity vs. Abundance Mindsets [00:29:25] The Power of Local Action [00:35:25] Holding Space for Complexity [00:40:25] Emotional Contagion and Leadership Presence [00:44:25] Boundaries, Community, and Self-Care [00:49:25] Looking Ahead: Holding Values Firmly Guest Bio: Danielle Marshall is an equity strategist and executive coach committed to helping organizations and leaders embed inclusive practices into their operations in meaningful and sustainable ways. As the founder of Culture Principles, she designs tailored strategies that strengthen team dynamics, enhance problem-solving, and cultivate inclusive leadership. Danielle also coaches senior executives to deepen their cultural competencies, fostering greater empathy, effective communication, and equitable decision-making. An ICF-certified Executive Coach and engaging speaker, she brings extensive experience in organizational development, equipping leaders with the skills and confidence to navigate diverse work places with impact and integrity. Important Links and Resources: Danielle Marshall Culture Principles Linktree Unpacked: Culture Chronicles Draw Together with Wendy MacNaughton Guardian US edition). Week magazine Heather Cox Richardson’s Letters from an American on Substack How to survive the end of the world podcast with adrienne and Autumn Brown The feminist survival project 2025 podcast Dear White Women podcast On Tyranny by Timothy Snyder which is available in a video series The Sum of Us by Heather McGee Decluttering Your Leadership by Judy Oyedele Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
2/18/25 • 50:01
In episode 116 of Nonprofit Mission: Impact, Carol Hamilton interviews Jami Yazdani, a nonprofit project management expert specializing in helping organizations achieve their goals effectively. The conversation: Focuses on the nuances of project management in mission-driven organizations, Offers practical insights for nonprofit leaders to balance strategic vision and operational execution. Emphasizes prioritization, clear communication, stakeholder inclusion, and sustainable planning as critical to success. Episode Highlights: [00:06:31] Misconceptions About Project Management [00:09:01] Stakeholder Management [00:12:09] Communication Planning [00:14:47] Writing a Clear Project Scope [00:17:06] Defining a Project vs. Program [00:23:02] Transition from Strategic Planning to Implementation [00:29:00] Accountability and Engagement [00:36:07] Invitation to Nonprofit Leaders Guest Bio: Jami Yazdani is a project management and planning consultant with over 18 years of experience leading innovative and impactful initiatives. She spent more than 14years in leadership roles in higher education and libraries, managing teams,projects, and change. Jami founded Yazdani Consulting and Facilitation in 2018 to help mission-driven organizations lead more impactful projects, teams, and planning. She has served on the boards of non-profits and associations in leadership, marketing, programming, and mentoring roles. Jami holds Master's degrees in Technology Management and Library and Information Science and ProjectManagement Professional (PMP), Disciplined Agile Scrum Master (DASM), ChangeManagement, and Wicked Problem Solving Practitioner certifications. Important Links and Resources: Jami Yazdani https://yazdaniconsulting.com/ https://linktr.ee/yazdanicf https://yazdaniconsulting.com/impactful-blog https://www.youtube.com/watch?v=pcWWX8w7MtE https://yazdaniconsulting.com/resources/2022/2/7/5-key-elements-worksheet Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
2/4/25 • 42:26
In episode 115 of Nonprofit Mission: Impact, Carol Hamilton and Michael Butera dive into the challenges and opportunities facing associations as they adapt to 21st-century realities. They talk about: The difference between strategic thinking and strategic planning Why acting like a three year old can be good for you (ask why five times in a row) How adaptability will be a key differentiator as to which organizations continue to grow and thrive. Episode Highlights: [00:10:05] Strategic Thinking vs. Strategic Planning [00:15:18] VUCA vs. BANI Frameworks [00:20:58] The Role of Membership in Associations [00:24:30] Governance Challenges [00:28:06] Foresight and Observational Practices [00:36:47] Adapting to Change [00:45:57] Building Sustainable Cultures Guest Bio: Michael Butera is a keynote speaker featuring Strategic Thinking, Innovate or Stagnate: Adapting 20th Century Traditions to 21st-Century Realities. Practice areas include governance, restructuring, strategic facilitation, foresight, and coaching. He is an expert partner at the Rogue Tulip Consultants, a Toastmasters, and a Certified Maxwell Leadership Team Speaking Coach and Mentor. Important Links and Resources: https://www.linkedin.com/in/michaelabutera/ Association ActiVision, LLC https://www.michaelbuteraspeaks.com/ ASAE Drivers of Change: https://www.asaecenter.org/resources/asae-foresightworks The Heath Brothers (Author of Switch and other books) https://heathbrothers.com/ SCARF model: https://www.bitesizelearning.co.uk/resources/scarf-model-david-rock-explained#:~:text=The%20SCARF%20model%2C%20introduced%20by,take%20steps%20to%20mitigate%20these. BANI: https://www.forbes.com/sites/jeroenkraaijenbrink/2022/06/22/what-bani-really-means-and-how-it-corrects-your-world-view/ VUCA: https://executiveacademy.at/en/news/detail/bani-vs-vuca-how-leadership-works-in-the-world-of-tomorrow/ Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
1/21/25 • 52:57
In episode 114 of Nonprofit Mission: Impact, Carol Hamilton is re-releasing a favorite from last year. It includes: What strategic planning is and is not The five steps to a comprehensive strategic planning process The Keys to ensuring your plan gets put into action and stays relevant The five steps are 1. kick off, 2. discovery or listening tour, 3. explore, 4. decide, 5. plan & act Strategic planning: Strategic planning is a structured process for setting priorities for the medium term (3-5 years). It involves gathering insights from stakeholders, identifying themes, exploring futures, and making decisions to focus the organization’s future in service of its mission. What it is NOT It’s not about predicting or controlling the future. Just the document, it's about conversations that build alignment and shared understanding. It is not just a retreat Kick Off Setting yourself up for success Let everyone know what is happening and what is coming Pull together a team Equity considerations Discover Go on a listening tour Interviews, focus groups, surveys – what will work for you. How are you making participation accessible? Explore Share the current state as well as hopes and aspirations Explore the wider landscape and ecosystem for trends imagine new futures for the organization Decide Prioritize and decide on the future directions and goals: Where will you put your energy? Revisit your mission and vision – are they aligned with where you are going? Plan & Act Define action steps, success indicators, and feedback mechanisms. Keeping the Plan Fresh Agree on a process for reviewing and updating the plan Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
1/7/25 • 20:05
In this reflective episode 113 of Nonprofit Mission: Impact, Carol Hamilton curates and shares a collection of "permission slips" for nonprofit leaders. These invitations, offered by previous guests, encourage leaders to: embrace self-awareness, humility, and the value of collaboration recognize that cultivating healthy organizational cultures and effective leadership requires intentionality, grace, and a willingness to grow lean into personal development and foster collective stewardship Investing in Self-Awareness - [00:02:15] Humility and Growth - [00:04:04] Creating Collaborative Cultures - [00:05:44] Boundaries in Mentorship - [00:08:07] Decision-Making Framework: The 10-10-10 Rule - [00:10:18] Collective Stewardship and Shared Responsibility - [00:12:50] Closing Reflections for 2025 - [00:17:00] Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
12/17/24 • 19:22
In episode 112 of Nonprofit Mission: Impact, Carol Hamilton shares several guests perspectives on the question: “what permission slip they would give to nonprofit leaders or what they would invite them to consider, to avoid being a martyr to the cause and as they work towards cultivating a healthier organizational culture.” Together they: Provide thoughtful, actionable advice to foster healthier, more sustainable, and inclusive organizational cultures. Explore why acknowledging your humanity and engaging in intentional self-reflection is key How collaborative team building help leaders avoid burnout, grow personally and professionally, and create a more lasting impact. Episode highlights: [00:02:00] Be Thyself [00:04:00] Acknowledge Humanity [00:06:00] Permission to Be Wrong [00:07:00] Take a Personal Retreat. These retreats help leaders maintain perspective and prevent burnout. [00:09:00] Build Other Leaders [00:11:00] Focus Your Efforts [00:13:00] Envision Abundance [00:15:00] Closing Reflection Important Links and Resources: Not Too Late – Rebecca Solnit Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
12/3/24 • 17:51
In episode 111 of Nonprofit Mission: Impact, Carol Hamilton and Asila Calhoun explore: The challenges nonprofit staff face when transitioning into leadership roles Managing difficult conversations: a key leadership skill Effective leadership in remote environments. Episode Highlights: [00:06:15] Common Challenges of New Leaders New leaders often struggle with delegation, managing former peers, and giving feedback. Asila discusses how these challenges stem from an inability to let go of tasks or set clear boundaries in new roles. [00:09:20] The Importance of Delegation Asila explains that delegation is not just about offloading tasks but creating growth opportunities for team members. She guides leaders to reflect on what prevents them from delegating and the negative consequences of not doing so. [00:013:20] Managing Peer-to-Leader Transitions Transitioning from peer to leader is difficult due to personal relationships. Asila advises setting clear expectations and professional boundaries to maintain effective leadership. [00:15:20] Preparing for Difficult Conversations Preparation is key for delivering feedback. Asila suggests narrowing down feedback points to be concise and effective, ensuring the conversation leads to productive outcomes. [00:18:15] Trends in Nonprofit Leadership: Burnout and Overwhelm Burnout and resource constraints are common among nonprofit leaders. Asila encourages leaders to set boundaries and focus on self-care, emphasizing that overextending oneself leads to diminished effectiveness. [00:20:30] Self-Care and Leadership Effectiveness Leaders need to protect their time for self-reflection and well-being to avoid burnout. Asila shares an example of a client who realized that sacrificing personal time led to lower performance and overall well-being. [00:21:15] Organizational Support for Mental Health Asila recommends organizations integrate self-care practices, such as meditation or ensuring employees take real time off, to foster a healthy work environment. [00:22:30] Remote Leadership While remote work has become more common, Asila stresses the importance of intentional leadership in a virtual environment. Leaders should ensure equity among team members, regardless of their physical presence, and make deliberate efforts to include remote staff in team dynamics. [00:26:00] Hybrid Work Models and Intentionality For hybrid teams, Asila suggests coordinating in-person time to foster collaboration, while being mindful of not creating biases against remote workers. [00:29:20] Investing in Leaders Asila's final message invites nonprofit leaders to invest in themselves through coaching and leadership development. This investment not only enhances their own leadership but also drives their organization’s mission forward. Guest Bio: Asila Calhoun, owner of Calhoun Coaching & Consulting, is a certified coach whose leadership and executive coaching practice focuses on partnering with new leaders through executives from a variety of professional backgrounds who are ready for change. Asila facilitates this change during one-on-one and group coaching sessions with her clients and through her consulting services of delivering leadership training, team facilitation, and diversity, equity and inclusion consulting, training and coaching. Asila has clients from several industries, including biotechnology/clinical research, healthcare, property management, and law, as well as leaders of non-profit organizations and business owners. Asila earned her Bachelor’s degree in Sociology from UC Berkeley. She is an Associate Certified Coach (ACC), and a Certified Inclusion Coach (CIC). Asila is also a certified meditation teacher. Important Links and Resources: https://linktr.ee/calhouncoaching Calhoun Coaching & Consulting Monthly Newsletter YouTube Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
11/19/24 • 32:52
In episode 110 of Nonprofit Mission: Impact, Carol Hamilton discusses who should be involved in a nonprofit strategic planning process. She: Explores How a more inclusive approach that leverages diverse perspectives from both internal and external stakeholders Challenges the traditional top-down approach, Describes the role of each group of stakeholders in the process Episode highlights: Inclusive Strategic Planning [00:00:00] Challenges with Traditional Strategic Planning Models [00:02:06] Defining Inclusive Strategic Planning [00:02:29] Benefits of Inclusivity in Strategic Planning [00:03:02] S Key Stakeholder Groups in Strategic Planning [00:04:00] Role of the Strategic Planning Task Force [00:04:58] Engaging Internal Stakeholders [00:07:00] External Stakeholders: Partners, Funders, and Experts [00:11:02] Role of the Strategic Planning Consultant [00:11:41] Synthesizing Insights into a Coherent Plan [00:13:06] AConducting Constructive Planning Sessions [00:13:43] Balancing Vision and Decision-Making [00:14:49] Why Inclusive Nonprofit Strategic Planning works better [00:17:20] Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
11/5/24 • 19:51
In episode 109 of Nonprofit Mission: Impact, Carol Hamilton discusses the critical components of nonprofit strategic planning, emphasizing that it's much more than just a retreat. She highlights the importance of preparation, comprehensive stakeholder involvement, and continuous adaptation to ensure the strategic plan remains relevant and actionable. Hamilton underscores that nonprofits should consider a strategic planning process that includes pre-retreat work, stakeholder engagement, and post-retreat follow-through, fostering alignment between board members, staff, and the overall mission. The episode concludes by reminding leaders that strategic planning is an ongoing, adaptive process aimed at maintaining the organization’s ability to respond to changing circumstances while staying focused on its mission. Episode highlights: [00:00:00] Strategic Planning Beyond the Retreat [00:03:00] Why Do Strategic Planning? [00:05:00] Pre-Retreat Preparation: Data Gathering and Stakeholder Input [00:07:00] Involving Both Board and Staff in the Retreat [00:08:20] Pitfalls of a Retreat-Only Approach [00:09:00] Post-Retreat Follow-Through and Plan Implementation [00:11:00] The Dynamic Nature of Strategic Planning [00:12:00] Embracing the Full Scope of Strategic Planning Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
10/22/24 • 13:32
In episode 108 of Nonprofit Mission: Impact, Carol Hamilton explores how nonprofit leaders can measure and map their organization’s impact through building out their theory of change and program logic models. I explain: That you already have a theory of change, even if it hasn’t been formalized. how making these models explicit not only helps funders and stakeholders understand the value of an organization's work but also aligns teams and improves programs. how organizations can better understand their programs, identify gaps, and articulate how their work drives meaningful change. How to practically put this into action Episode highlights: Every Organization Has a Theory of Change (Even If It’s Hidden) [00:02:32] - Hidden Theories of Change Carol emphasizes that every nonprofit already has a theory of change, even if it’s implicit. The challenge lies in making it explicit and shared across the organization to align efforts and strategy. [00:03:25] - Logic Models as Blueprints She explains how program-level logic models map out the necessary resources, activities, and expected outcomes, serving as blueprints for program implementation and evaluation. [00:04:49] - Building a Shared Vision Working together to create a Theory of Change and logic models not only reveals gaps in assumptions but also builds a shared understanding within the organization, strengthening cohesion. [00:07:12] - Practical Example: Watershed Organization Carol provides a concrete example of a local watershed organization, illustrating how they mapped out their programs in a logic model to address environmental education, citizen science, restoration, and policy work. [00:09:55] - Keeping Evaluation Simple She advises against overwhelming data collection, encouraging nonprofits to focus on a few key metrics that matter. This helps balance the workload and ensures meaningful learning from evaluations. [00:11:21] - Hypothesis Testing Carol describes the logic model as a hypothesis, where organizations can test assumptions and adjust programs based on data, making the process an opportunity for learning rather than a pass/fail exercise. [00:12:29] - Sharing Results with Stakeholders She highlights the importance of sharing results not only with funders but with all stakeholders, customizing communication based on the audience’s interests. [00:16:05] - Simplifying Program Evaluation Using the example of a peacebuilding nonprofit, Carol explains how she helped them streamline their evaluation process across different programs by designing a unified set of survey questions, enabling more effective data collection. [00:17:41] - Complexity of Systems Acknowledging the limitations of logic models, Carol encourages organizations to use them as tools to capture a slice of reality and proceed with realistic expectations. [00:18:56] - Encouragement to Invest in Evaluation Carol encourages nonprofits to invest time in building their Theory of Change and Logic Models, emphasizing that these tools help align strategies, reveal gaps, and strengthen program evaluation. Related Episodes: Episode 17 Program evaluation Episode 76 Getting clear on your theory of change Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
10/8/24 • 21:15
In episode 107 of Nonprofit Mission: Impact, Carol Hamilton and Kim Romain discuss the intricacies of leadership in nonprofit organizations, focusing on the unique challenges and opportunities faced by executive teams. Romain emphasizes the importance of cultivating a collaborative, mission-driven leadership culture that avoids burnout and fosters a sense of belonging among team members. She highlights the critical role of self-awareness and the need for leaders to step back from day-to-day problem-solving to focus on visionary leadership. The conversation also explores the dynamics of competition within teams, the impact of leadership behavior on organizational culture, and the importance of creating supportive systems that align with the needs of individual team members. Episode highlights: The Role of Leadership Teams in Nonprofits [00:05:08 - 00:08:01] The unique role of leadership teams in nonprofits, emphasizing how these teams set the tone for the entire organization and the importance of operating with ease to avoid dysfunction and burnout. Challenges of Siloed Leadership Teams [00:08:01 - 00:010:04] The common challenge of leadership teams operating in silos, where department heads focus on their own areas without collaborating effectively as a team. This lack of collaboration can hinder the organization's overall impact. Benefits of Collaborative Leadership Teams [00:10:04 - 00:11:25] The benefits of a well-functioning leadership team, where members support each other, share ideas, and allow executives to focus on visionary leadership rather than day-to-day problem-solving. Self-Awareness and Leadership [00:012:00 - 00:15:00] The importance of self-awareness in leadership, encouraging leaders to understand their own strengths and challenges to better support their teams. The Impact of Competition and Misalignment [00:19:34 - 00:21:26] Competition within leadership teams, where department heads may compete for resources or recognition. Returning to Mission as a Compass [00:21:26 - 00:22:32] Leadership teams should consistently return to the organization's mission as a guiding compass to overcome competition and align their efforts with the organization's goals. Systemic Impact of Leadership Behavior [00:23:00 - 00:25:00] The behavior of leadership teams can have a systemic impact on the organization, influencing everything from staff retention to constituent engagement. She highlights the importance of addressing dis-ease within the leadership team to prevent broader organizational issues. Characteristics of a Healthy Leadership Team [00:27:36 - 00:29:08] What a healthy leadership team looks like, including collaboration, mutual support, and a shared commitment to the mission. She emphasizes the importance of creating a supportive and inclusive environment where all team members feel valued. Cultivating a Healthier Leadership Culture [00:30:11 - 00:32:00] Practical advice for executive directors on how to cultivate a healthier culture within their leadership teams, starting with self-reflection and creating systems that align with the team's needs. Guest Bio: Kim Romain is a Life & Business Alchemist for visionaries, changemakers and paradigm shifters. With over 25 years of experience as an attorney, nonprofit executive, and artist, Kim is a catalyst for awakened leadership and creating a more just and equitable world from a place of centeredness and strategic alignment. As the founder of The Rising Visionaries and co-host of Kickass Career Conversations – now the Empowered and Embodied podcast, Kim fosters sustainable success and embodied leadership, inspiring purposeful action with ease, joy, and freedom. Important Links and Resources: Kim Romain Your Kickass Career Kim Romain - Life & Business Alchemist Related Episodes: Episode 46: Generous nonprofit leadership Episode 54: Best of nonprofit leadership transitions Episode 92: Three stages of nonprofit leadership Episode 100: 10 things I have learned from 100 episodes Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
9/24/24 • 39:25
In episode 106 of Nonprofit Mission: Impact, Carol Hamilton talks with Julia Patrick, a seasoned nonprofit leader and philanthropist. On the episode, Patrick shares her perspectives on the evolving challenges and opportunities in nonprofit board governance, emphasizing the importance of strategic board management, the integration of younger leaders, and the need for continuous training to foster board engagement and effectiveness. The discussion also covers innovative solutions such as board liaisons and board portals to streamline operations and enhance transparency. Patrick advocates for intergenerational collaboration and the adoption of the 10-10-10 rule for decision-making, which helps leaders prioritize actions based on their impact over time. Episode highlights: Challenges in Board Governance [00:05:45 The complexities of board service, the importance of mission achievement, and the uniquely American philanthropic spirit. Generational Shifts and Board Member Engagement [00:07:54] The demographic shifts affecting board membership, including the "silver tsunami" and the rise of next-gen leaders. She describes how younger leaders, particularly Millennials and Gen Z, approach board service differently, emphasizing data-driven decision-making and digital proficiency. The Role of Board Liaisons and Technology in Governance [00:12:27] The role of professional board liaisons and the use of board portals to manage documents and ensure transparency. She highlights the importance of these tools for efficient board operations, particularly for younger members. Effective Board Management Practices [00:16:29] The need for effective meeting management, and connecting board members to the organization's mission through ongoing training. Training and Development for Board Members [00:19:32] The importance of training board members not only on governance but also on the specific mission and operations of the organization. She suggests shadowing staff members as a way for board members to gain deeper insights. Intergenerational Collaboration and Board Dynamics [00:24:20] The conversation touches on the benefits of involving C-suite members in board meetings and the importance of intergenerational collaboration for the long-term health of nonprofit organizations. Recruiting and Retaining Younger Board Members [00:29:46 ] Strategies for recruiting and retaining younger board members, including the buddy system, soft skills training, and institutional knowledge transfer. The 10-10-10 Rule for Decision-Making [00:34:10] Patrick shares her "10-10-10" rule, a decision-making framework that considers the impact of actions over 10 weeks, 10 months, and 10 years, helping leaders prioritize and stay strategic. Guest Bio: Julia C. Patrick is the CEO of the American Nonprofit Academy and trains nonprofit leaders across the globe. At the onset of the global pandemic in 2020, Patrick launched The Nonprofit Show, the nation's only daily live broadcast. She and her team have produced more than 1,000 episodes and have been broadcasting now for 5 years! Important Links and Resources: Julia C. Patrick American Nonprofit Academy Building Board Champions: https://www.amazon.com/Building-Board-Champions-Activating-Impactful/dp/B0D58122XR Related Episodes: Episode 61: Impactful boards Episode 81: Being a co-leader with your board Episode 99: Elevating nonprofit governance and leadership Episode 102: The Nonprofit board’s duty of foresight Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
9/10/24 • 37:35
In episode 105 of Nonprofit Mission: Impact, Carol Hamilton continues to celebrate her four year podiversary by reflecting on how nonprofits can create healthier and more sustainable organizational cultures. Through a series of guest responses, the episode explores the necessity of fair compensation, flexible work environments, and the importance of mental and physical health for nonprofit staff. It also touches on the exploitation of passion in the sector, the need for diversity and inclusion on nonprofit boards, and the importance of strategic foresight in nonprofit governance. The episode underscores the collective responsibility of nonprofit leaders to foster environments where staff and volunteers can thrive, with a focus on stewardship, progress over perfection, and creating roles that align with both organizational needs and individual aspirations. Episode highlights: [00:00:00] Imagining a healthier and more sustainable nonprofit sector Carol Hamilton reflects on the four-year anniversary of Mission Impact and introduces this curated episode series, focusing on how to envision a healthier nonprofit sector. She revisits questions from past episodes, asking how nonprofits can create a more humane and sustainable work environment. [00:04:00] The Importance of Staff Well-being Lauren Brownstein emphasizes the need for nonprofits to prioritize the health and well-being of their staff by providing fair compensation, benefits, and flexibility. She advocates for a culture that supports mental and physical health, starting from the leadership. [00:07:00] Passion Exploitation in Nonprofits Beth Sperber Ritchie uses the metaphor of a campfire to describe the exploitation of passion in the nonprofit sector, particularly among young professionals. She discusses the importance of organizational systems that allow staff to step back and avoid burnout. [00:12:00] Aligning Volunteer Roles with Mission Patton McDowell highlights the need to align volunteer roles with the mission and impact of the organization. He also stresses the importance of recognizing and appreciating volunteers, along with providing professional development opportunities. [00:15:00] Diversity and Inclusion on Nonprofit Boards Sabrina Walker Hernandez and Liz Scott discuss the ongoing challenges of diversity and inclusion in nonprofit leadership, particularly on boards. They call for accountability in creating inclusive cultures and emphasize the need for boards to reflect the communities they serve. [00:24:00] Strategic Foresight in Governance Jeff DeCagna challenges the traditional focus on leadership, advocating instead for stewardship and collective action. He argues for a shift from individualism to a shared sense of responsibility in guiding nonprofits into the future. [00:30:00] How to build a nonprofit sector we want Carol Hamilton concludes the episode by encouraging listeners to take intentional steps towards creating a healthier nonprofit sector. She urges leaders to model self-care, celebrate contributions, and prioritize progress over perfection. The episode ends with a call to action for nonprofit leaders to continue asking critical questions and challenging the status quo to build a thriving future. Important Links and Resources: BoardSource’s Leading with Intent: https://leadingwithintent.org/diversity-equity-and-inclusion-findings/ Be Well, Do Good, Self Care and Renewal for Nonprofit Professionals and Other Do Gooders https://www.barnesandnoble.com/w/be-well-do-good-lauren-brownstein/1142829280 Related Episodes: Episode 42: Building shared governance Episode 55: Helping nonprofit boards move toward greater equity Episode 62: Healthy nonprofit organizational culture highlights, part 1 Episode 63: Healthy nonprofit organizational culture highlights, part 2 Episode 72: Exploring passion exploitation in nonprofit organizations Episode 85: Building equitable compensation frameworks for nonprofit organizations Episode 102: Nonprofit board’s duty of foresight Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
8/27/24 • 33:12
In this special episode of Nonprofit Mission: Impact, host Carol Hamilton celebrates four years of podcasting and reflects on the lessons learned from her 100+ episode journey. The podcast, aimed at nonprofit leaders striving to build a better world without martyrdom, offers practical advice, deep analysis, and engaging conversations. This episode gathers insights from various guest experts, focusing on key themes such as cultivating healthy organizational cultures, prioritizing progress over perfectionism, ensuring work-life balance, and infusing joy and creativity into the nonprofit sector. The discussion underscores the importance of aligning organizational values with actions, fostering inclusive and supportive environments, and advocating for the resources needed to achieve meaningful change. Episode Highlights Key Lessons from 100 Episodes & Imagining a Healthier Nonprofit Sector 03:31 Carol shares ten essential lessons learned, emphasizing the importance of diverse, equitable, and inclusive cultures, the dangers of overwork, and the value of focusing on relationships and progress over perfection. Progress Over Perfection 06:28 Pooya Pourak discusses the importance of favoring progress over perfectionism, embracing continuous improvement, and cultivating a growth mindset to drive meaningful social change. Action Bias 09:15 Susan Kahan highlights why analysis paralysis is common in the sector. She describes the need to make decisions and take action, even if imperfect, and the value of celebrating small wins to foster progress and avoid burnout. Setting Guardrails and Modeling 13:51 Dr. Orletta Caldwell offers practical steps for leaders to establish clear values in support of your nonprofit mission, support work-life balance, and create a culture where it's okay to be human while striving to do good work. Planning Realistically 20:42 - 25:40 Sarah Olivieri advises on planning realistically, working within your nonprofit organization’s capacity, and using visual tools to manage workloads and avoid overcommitment. Infusing Joy and Creativity into Nonprofit Work 25:41 - 33:18 Erin Allgood shares strategies for infusing joy and creativity into the nonprofit workplace, emphasizing the importance of building strong relationships and creating a culture of fun and innovation. Advocating for the Resources Your Team Needs 33:19 Reva Patwardhan calls on nonprofit leaders to advocate for their organizations' needs, ensuring they have the resources necessary to meet goals without sacrificing well-being. Important Links and Resources: Erin Allgood - https://www.allgoodstrategies.com/ Dr. Orletta Caldwell - https://beyondexisting.com/ Susan Kahan - https://sapphirefundraisingspecialists.com/ Sarah Olivieri - https://www.pivotground.com/ Reva Patwardhan - https://www.greatergoodcoaching.org/ Pooya Pourak - https://www.matchnice.org/ Liberating Structures - https://www.liberatingstructures.com/ Related Episodes: Episode 50 - Why more money and more staff isn’t always the answer for nonprofits Episode 62 - Healthy nonprofit organizational culture highlights, part 1 Episode 63: Healthy nonprofit organizational culture highlights part 2 Episode 78: Renegotiating our relationship with work Episode 98: Declining interest in nonprofit leadership Episode 100: 10 Lessons from 100 Episodes Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
8/13/24 • 37:57
In episode 103 of Nonprofit Mission: Impact, Carol Hamilton, Tip Fallon, and Stephen Graves explore the nuances of diversity, equity, and inclusion (DEI), exploring the differences between inclusive and equitable leadership. The conversation highlights the importance of not only representation but also the behavior and mindset of individuals within organizations, emphasizing the need for fairness and addressing power imbalances. This episode provides valuable insights for nonprofit leaders seeking to cultivate more equitable and inclusive organizations, emphasizing the importance of self-reflection, systemic change, and embracing humanity in leadership. Episode highlights: Defining DEI [00:8:08] Defining DEI: The conversation begins with an exploration of what diversity, equity, and inclusion mean to each participant and how their understanding has evolved over time. Equitable Nonprofit Leadership [00:08:50] Inclusive vs. Equitable Leadership: Distinguishing between inclusive and equitable leadership, emphasizing the importance of fairness and addressing power imbalances. Equity's Challenges: The challenges of equity, particularly in recognizing and confronting one's own complicity in perpetuating inequitable systems. DEI is more than Representation [00:13:44] Representation and Behavior: The disconnect between representation and actual behavior within organizations, noting that diverse representation does not guarantee equitable or inclusive practices. [00:21:30] - Practical Strategies for Equitable Leadership - Concrete examples to create more equitable hiring practices. - Piloting inclusive structures and the importance of leaders doing their own self-work to understand their privilege and responsibility. 00:28:30 - Hippy Dippy or Innovation - The resistance to DEI initiatives and the perception of these efforts as "soft" or "extra." - The financial implications of not addressing DEI, including lost productivity and customer base. - Questioning the fundamental purpose of organizations and the costs of maintaining exploitative practices. 00:38:30 - Embracing Humanity in Leadership - The cultural barriers to embracing emotions and humanity in the workplace. - The need for leaders to create psychologically safe environments and to see employees as whole human beings. Guest Bios: Tip Fallon partners with leaders and teams to create effective and equitable organizations. He became interested in leadership and creating inclusive cultures at a young age, growing up in an area that had substantive racial, ethnic, and socio-economic diversity, and as the son of an immigrant in a multiracial family. Coming from a predominantly working class neighborhood, he also saw the impact any leader can have at all levels of society and particularly the effects leaders have on those who are most marginalized. These life experiences inform his philosophy that good leadership is equitable leadership. Tip has worked with dozens of organizations ranging from community based nonprofits to organizations with international reach including the Federal Aviation Administration, Annie E. Casey Foundation, and The Nature Conservancy. He has taught as an adjunct faculty member for ten years in Organization Development and DEI programs at American University and Georgetown University. He holds degrees in Mechanical Engineering (B.S.), Organization Development (M.S.), and is a Certified Professional Diversity Coach (CPDC). _____________________________________________ Stephen Graves Born in Greenwood, South Carolina to a pair of faith-driven educators, the values of service and lifelong learning were instilled in Stephen Graves from an early age. These values, coupled with spiritual lessons from an upbringing in the Black Baptist church, shaped Stephen’s social consciousness for understanding the inherent worth every person has in life and addressing the historical and present injustices inhibiting people from fully realizing their worth. With this awareness, Stephen pursued a mission-driven path, ensuring people have a sense of respect, dignity, and belonging to live and thrive in a multicultural world. For over a decade, Stephen has consulted and advised leaders and organizations of all sizes and sectors on focus areas such as People & Culture, Leadership & Professional Development, Language Access, Health Equity, and Patient Advocacy. Stephen earned his Master in Health Administration from the Medical University of South Carolina. He holds an Executive Certificate in Diversity, Equity & Inclusion from Georgetown University. Important Links and Resources: 🔗 Tip Fallon 🔗 Stephen Graves 🔗 All In Consulting Co. More Women work at Nonprofits so Why do Men end up Leading Them https://hbr.org/2024/04/more-women-work-in-nonprofits-so-why-do-men-end-up-leading-them Jay Z - Feeling It:
7/30/24 • 44:21
In episode 102 of Nonprofit Mission: Impact, Carol Hamilton and Jeff De Cagna discuss the concept of the "duty of foresight," stressing the need for boards to prepare for future challenges. They critique traditional leadership paradigms and promote stewardship as a more inclusive and effective approach. The conversation covers various topics, including the evolution from VUCA to BANI and the need to challenge orthodox beliefs to create resilient and forward-thinking organizations. Episode highlights: Duty of Foresight [00:07:00] - [00:010:00] - the concept of the "duty of foresight." - the importance of boards anticipating future challenges and preparing accordingly. Evolution from VUCA to BANI [00:14:00] - [00:17:30] - the shift from VUCA (volatile, uncertain, complex, and ambiguous) to BANI (brittle, anxious, non-linear, and incomprehensible). Challenging Orthodox Beliefs [00:19:00] - [00:24:00] -The need for nonprofit leaders to question and confront orthodox beliefs. - examples of outdated beliefs and suggests alternative approaches to foster innovation and resilience. Leadership vs. Stewardship [00:30:00] - [00:37:00] - Critique of traditional leadership models, arguing that they often emphasize winning and greatness in unproductive ways. - Stewardship as a more collaborative and sustainable approach to governance. Preparing for Future Challenges [00:37:00] - [00:23:00] the importance of collective responsibility on nonprofit boards and shared vulnerability in addressing complex issues. Guest Bio: Jeff De Cagna FRSA FASAE, executive advisor for Foresight First LLC in Reston, Virginia is an association contrarian, foresight practitioner, governing designer, stakeholder/successor advocate, and stewardship catalyst. In August 2019, Jeff became the 32nd recipient of ASAE’s Academy of Leaders Award, the association’s highest individual honor given to consultants or industry partners in recognition of their support of ASAE and the association community. Important Links and Resources: Jeff De Cagna Foresight First LLC VUCA https://www.mindtools.com/asnydwg/managing-in-a-vuca-world BANI https://www.forbes.com/sites/jeroenkraaijenbrink/2022/06/22/what-bani-really-means-and-how-it-corrects-your-world-view/ Reasons to be cheerful newsletter: https://reasonstobecheerful.world/ Threatening Thirties series: https://www.naylor.com/associationadviser/the-threatening-thirties-part-i/ https://www.naylor.com/associationadviser/the-threatening-thirties-part-ii/ https://www.naylor.com/associationadviser/the-threatening-thirties-part-iii/ Characteristics of White Supremacy Culture: https://www.whitesupremacyculture.info/characteristics.html Related Episodes: Episode 15: The Nonprofit Executive Director-Board Chair relationship Episode 42: Building shared governance Episode 55: Helping nonprofit boards move toward greater equity Episode 61: Impactful nonprofit boards Episode 97: The business imperative of facing climate change Episode 99: Elevating nonprofit governance Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
7/16/24 • 52:27
In episode 101 of Nonprofit Mission: Impact, Carol Hamilton and Michael Randel discuss Michael’s research into nonprofit organizations that received significant funding from Mackenzie Scott’s trust-based philanthropy initiative. The impact of these transformative gifts on nonprofits, Six key areas of organizational preparedness and grant readiness Good practices for handling substantial donations. Episode highlights: [00:09:30] Mackenzie Scott's Trust-Based Philanthropy Philanthropy Approach - Mackenzie Scott’s “quiet giving” process. - Discussion on how Scott’s approach differs from traditional philanthropy with no application process and minimal reporting requirements. - The concept of trust-based philanthropy and its implications for recipient organizations. [00:13:30] Research on organization’s receiving Scott gifts - Michael’s initial hypothesis and surprising positive research findings - Insights from interviewing CEOs of recipient organizations about managing large gifts. [00:15:30] Patterns in Recipient Organizations - the characteristics and sectors of organizations that received funding. - The importance of organizational preparedness and strategic clarity. [00:18:30] Organizational Preparedness - Key elements that made organizations ready for large donations: - Clarity of purpose and identity. - Strategic priorities. - Proven approaches and evidence-based strategies. - Aligned leadership and governance. - Strengthened capacity and systems. - Learning and adaptation capabilities. [00:27:30] Organizational Development Lessons - Michael’s observations on the sustainability of organizations not centered around a charismatic leader. - Importance of multiple levels of system attention within an organization. [00:30:30] Holistic Organizational Approach - Carol and Michael discuss the benefits of a holistic view in organizational development. - The shift in the consulting field towards addressing multiple aspects of organizational life. [00:32:30] Taking a comprehensive approach - Emphasizing a comprehensive look at all organizational components, not just programmatic aspects. - The role of communication and visibility in securing funding. [00:35:30] Practical Advice for Handling Large Gifts Five good practices for organizations receiving large donations: - Advisor for the CEO. - Thoughtful sharing of news about the gift. - Strategic investment planning. - Establishing a working group for decision-making. - Effective communication with stakeholders. Guest Bio: Michael Randel Michael Randel helps leaders and their teams move through Change and Growth with Calm and Confidence. He developed the RCA Seasons of GrowthTM framework to help people understand and move through the three common phases of change. This allows leaders to navigate the challenges of change and bring about transformational results. With 30 years of experience, Michael works with philanthropic foundations, nonprofit organizations, corporations, and public sector agencies to help them navigate change with success and poise with his expertise in organizational change. The influence and impact of Michael’s work has been recognized with multiple global awards, and his clients include Amnesty International, AstraZeneca, NASA, United Nations, and the World Bank. Important Links and Resources: Yield Giving: https://yieldgiving.com/ Michael Randel: https://www.linkedin.com/in/michaelrandel/ https://rcachangeadvisors.com/ Gestalt approach to organization development https://www.gestaltosd.org/ Related Episodes: Episode 15 The Nonprofit executive director-board chair relationship Episode 17 Program evaluation Episode 67: Get that money honey Episode 69: Designing for strategy Episode 70: Values based strategic planning Episode 76: You don’t have to go it alone Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
7/2/24 • 47:56
In episode 100 of Nonprofit Mission: Impact, Carol Hamilton goes solo to celebrate this special 100th episode. She reflects on the insights and lessons learned from her podcasting journey exploring nonprofit leadership and organizational health. Celebrating a significant milestone, she emphasizes the importance of creating diverse, equitable, and inclusive cultures, addressing toxic organizational behaviors, and reimagining a healthier nonprofit sector. Through her conversations with various guests, she highlights the need for aligning mission and operations, valuing human-centric approaches, and fostering collaborative and supportive environments. The episode concludes with a call to action for nonprofit leaders to prioritize relationships, self-care, and a balanced, sustainable approach to their impactful work. Episode highlights: 10 Lessons from 100 Episodes **[00:01:16]** Reflection on various aspects of nonprofit leadership, from organizational cultures to sector-wide health. Lessons on Organizational Culture **[00:03:32]** Lesson 1: A healthy organizational culture cultivates diverse, equitable, inclusive, and welcoming space by design. **[00:04:28]** Lesson 2: Identifying and moving away from toxic organizational cultures characterized by lack of clarity, microaggressions, internal competition, and unaddressed conflicts. Overwork and Martyrdom in Nonprofits **[00:06:13]** Lesson 3: Addressing overwork, perfectionism, and martyrdom, and understanding their prevalence in the sector. Healthy Nonprofit Organizational Cultures **[00:12:00]** Lesson 4: Characteristics of healthy organizational cultures, including openness to mistakes, effective conflict management, clear roles, and strategic redundancy. Importance of Relationships **[00:16:03]** Lesson 5: Emphasizing the importance of relationships in all aspects of nonprofit work and leadership. Collaborative Support **[00:17:22]** Lesson 6: You Don’t have to go it alone! Encouraging leaders to seek support through coaching, peer groups, and collaborations. Defining Unique Contributions **[00:18:27]** Lesson 7: Finding and claiming a unique niche based on strengths and contributions. Grace and Cultural Humility **[00:21:00]** Lesson 8: Practicing grace, compassion, and cultural humility within organizational contexts. Organizational Alignment **[00:21:22]** Lesson 9: Highlighting the power of alignment in organizational goals, strategies, and values. Embracing Human Imperfection **[00:23:11]** Lesson 10: Emphasizing the importance of being human first in all things and embracing imperfection. Reimaging the nonprofit sector **[00:23:49]** Carol poses important questions about redefining the nonprofit sector, making work sustainable, and promoting play, creativity, and thriving in the workplace. Important Links and Resources: Laziness does not exist by Dr. Devon Price https://bookshop.org/p/books/laziness-does-not-exist-devon-price/14871468?ean=9781982140113 Start Finishing by Charlie Gilkie https://bookshop.org/p/books/start-finishing-how-to-go-from-idea-to-done-charlie-gilkey/9833426?ean=9781683648635 Related Episodes: My top 10 lessons from 100 episodes: In order to cultivate healthy organizational cultures, the culture has to be diverse, equitable, inclusive, welcoming by design. It has to center cultural competence and cultural humility. Episode 56: Applying an equity lens to your work Episode 39: Equity highlights from 2020 and 2021 What a toxic organizational culture looks and feels like Episode 11: Nonprofit Organizational healing Episode 36: Conflict and Nonprofit Organizational Culture Why overwork, perfectionism and martyrdom are so prevalent in our sector Episode 5: Preventing burnout in the nonprofit sector Episode 38: An invitation to do less Episode 50: Why more money and more staff are not always the answer What are we striving for instead? What a healthy organizational culture actually looks like Episode 62: Healthy organizational culture highlights Episode 63: Healthy organizational culture highlights It is all about relationships! Episode 45 Authentic marketing for your nonprofit Episode 65: Building a ladder of engagement Episode 67: Get that money honey You do not have to do it alone! Episode 4: Strategic partnering for nonprofits Episode 21: Investing in the next generation of nonprofit leaders Episode 42: Building shared nonprofit governance Episode 76: You don’t have to go it alone Find your unique contribution Episode 99: Elevating nonprofit governance and leadership Give yourself and others grace and compassion with a healthy dose of cultural humility There is grace and power in organizational alignment Episode 94: Navigating power and conflict Episode 90: Five steps to a successful nonprofit strategic plan Be human first in all things Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
6/18/24 • 25:48
In episode 99 of Nonprofit Mission: Impact, Carol Hamilton and Mary Reeves, PhD discuss: the importance of effective governance in nonprofit organizations. the transformational experiences board members often undergo the Japanese concept of Ikigai—finding purpose through what you love, are good at, what the world needs, and what you can be paid for. Mary's reflections provide valuable insights into the complex dynamics of nonprofit governance and the importance of continuous learning and integration for effective nonprofit organizational leadership. Episode highlights: Ethical Nonprofit Governance - [00:06:00] The importance of ethical and proper governance in educational organizations. The Concept of Ikigai - [00:07:20] The Japanese principle of Ikigai and its four components: what you love, what you are good at, what the world needs, and what you can get paid for. Building positive Nonprofit Board and Executive Director Relationships - [00:08:35] The importance of fostering positive relationships between the board and executive directors. Transformational nonprofit board experiences - [00:011:34] The transformational experience board members often undergo. Managing Conflicts of Interest and Fiduciary Responsibilities - [00:18:26] The inherent conflicts of interest in many association boards and the importance of understanding fiduciary responsibilities. Elevating Nonprofit Board Service - [00:22:20] The high stakes of decision-making in board service and how it can be a transformational experience by rising above personal experiences and biases in board service. Progress over perfection - [00:28:43] Leaders should recognize they cannot do it all and should focus on progress rather than perfection. Guest Bio: Mary H Reeves, PhD Mary Reeves is the retired executive director of the Commission on English Language Program Accreditation (CEA), the current public member on the Council on Academic Accreditation of ASHA, and a member of the NAFSA: Association of International Educators Board of Directors Governance Committee. Her non-profit board experiences span 50 years, both on the board-side in local service organizations and national leadership positions in professional associations in English language and international education, and in staff-side associate and executive director positions. She now focuses on effective transitions, proactive mentoring, and how to maximize contributions of knowledge, experience, and passion while gracefully passing the torch. Mary holds a PhD in higher education policy studies with a primary focus in international education and a secondary focus in organizational behavior. Important Links and Resources: Leadership without Easy answers by Ronald Heifetz BoardSource Related Episodes: Episode 15: The Nonprofit Executive director – Board chair leadership Episode 42: Building shared governance Episode 55: Helping nonprofit boards move toward greater equity Episode 61: Impactful nonprofit boards Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
6/4/24 • 35:03
In episode 98 of Nonprofit Mission: Impact, Carol Hamilton hosts Danielle Marshall for another learning out loud episode where we do a deep dive into a topic. Today’s topic is leadership in the nonprofit sector, especially the declining interest in nonprofit leadership as highlighted by the "Push and Pull" report by the Building Movement Project. We explore the dual reactions of frustration and affirmation in response to the report, discuss the challenges and support needs of nonprofit leaders, particularly BIPOC leaders, and emphasize the importance of culturally relevant support, universal design, and sustainability in leadership roles. Episode Highlights - [00:06:01] The "Push and Pull" report by the Building Movement Project, tracks the declining interest in nonprofit leadership roles, a persistent issue in the sector. - [00:07:25] The importance of training, mentoring, and coaching, and reflects on her own experience of not knowing she could negotiate for executive coaching. - [00:08:41] The added challenges faced by BIPOC leaders, including gaps in board and staff support and heightened expectations for rapid change. - [00:010:54] The unrealistic expectations placed on nonprofit leaders and the renegotiation of work-life balance. - [00:012:59] The additional pressure on BIPOC leaders who serve communities they identify with, dealing with systemic oppression and trauma patterns. - [00:15:00] Rethinking Leadership Roles with culturally relevant support and universal design and its potential benefits for creating more inclusive and supportive leadership roles. - [00:23:30] The trend of having co-executive directors. Potential and challenges. - [00:28:30] The challenge of always adding new expectations and the importance of focusing on sustainability. - [00:31:01] The importance of boards and staff supporting executive directors in carving out time for development and peer support. The conversation underscores the complexity of nonprofit leadership, the need for systemic changes to support leaders better, and the importance of culturally relevant and sustainable support systems to encourage more people to step into these critical roles. Guest Bio: Danielle is an inclusive leader focused on strengthening collaboration among teams, leaders, and stakeholders to foster problem-solving, create solutions, and improve culture. She finds her inspiration in leading systemic change work that promotes equity and inclusion. Danielle founded Culture Principles in response to a persistent need to operationalize Racial Equity, Diversity, and Inclusion metrics, centering REDI goals and creating accountability systems. She supports clients through her Mapping Equity Framework focused on Unearthing Knowledge, Elevating Strategy, and Transforming Sustainability. She centers her work around organizational assessment, racial equity learning intensives, and the development of racial equity action plans. Understanding that each organization arrives at this work from different perspectives, she utilizes assessment in building a customized strategy for each unique partner. Previously Danielle served as a non-profit leader for 20+ years and today works on strategy development that enables nonprofits to achieve equitable mission-driven results. Danielle holds a Master's degree in Industrial-Organizational Psychology from Louisiana Tech University and draws on her background as an I/O psychologist in applying a racial equity lens to organizational policies, practices, and programs. She is a Certified Diversity Professional (CDP)/ Executive Coach (ACC). During her playtime, you can find Danielle traveling, knitting, and kayaking in all 50 states. Important Links and Resources: The Push and Pull: Declining Interest in Nonprofit Leadership Related Episodes: E72: Exploring Passion Exploitation with Lauren Brownstein E78: Renegotiating our relationship with work with Carol Hamilton E92: Three stages of nonprofit leadership with Patton McDowell E95: Building shared nonprofit leadership with Emily Taylor Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
5/21/24 • 35:49
In episode 97 of Nonprofit Mission: Impact, Carol Hamilton, Elizabeth Engel and Shelly Alcorn discuss Why addressing climate change has shifted from a moral imperative to a business imperative for associations and nonprofits How climate change is impacting all sectors and industries now how associations are uniquely positioned to address climate change by leveraging their influence Why shifting away from the single points of failure built into the traditional ways association services have been delivered is important Ways to reduce your organization’s carbon footprint Episode highlights: [00:08:25] Shift from Moral to Business Imperative The shift of climate change from a moral to a business imperative, driven by observable impacts like extreme weather events causing significant property and economic losses. [00:10:15] Association's Role at COP27 The proactive participation of associations like the American Psychological Association and the American Institute of Architects in COP27, bringing attention to industry-specific impacts of climate change. [00:13:17] Climate Impact on Association Operations The direct impacts of climate change on associations, such as disruptions from extreme weather events and the carbon footprint of large gatherings like annual meetings. [00:28:23] Strategic Adaptations for Climate Resilience The need for associations to develop resilience by adopting proactive strategies like no single point of failure in operations, reflecting a shift towards decentralized and adaptable operational models. Guest Bios: Shelly Alcorn Shelly is a Principal in Michelle Alcorn and Associates and specializes in non-profit trade associations and professional societies. Shelly stands at the intersection of technology, the education-to-employment system, and the association of the future. She conducts strategic, leadership and staff retreats, and speaks on critical issues faced by the association community and society including existential risks such as the rise of artificial intelligence and the coming impacts of climate change. Elizabeth Weaver Engel Elizabeth Weaver Engel, M.A., CAE, is Chief Strategist at Spark Consulting. For more than 25 years, Elizabeth has helped associations grow in membership, marketing, communications, public presence, and especially revenue, which is what Spark is all about. She speaks and writes frequently on a variety of topics in association management. When she's not helping associations grow, Elizabeth loves to dance, listen to live music, cook, and garden. Important Links and Resources: Download the whitepaper at: http://ac3coalition.com Join the Association Climate Action Coalition community at: https://ac3.breezio.com Not too Late: Changing the Climate Story from despair to Possibility, editor - Rebecca Solnit Crystal City example: https://ggwash.org/view/91781/take-note-downtowns-crystal-city-suffered-its-office-apocalypse-and-came-out-better Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
5/7/24 • 38:20
In episode 96 of Nonprofit Mission: Impact, Carol Hamilton and Dr Victoria Boyd discuss The misconceptions about starting a nonprofit Why a program logic model is a better place to start for new organizations than a business plan Some of the key questions nonprofit founders need to ask themselves as they get started. Episode highlights: 07:34 - Common Misconceptions about Starting Nonprofits what to focus on instead 16:22- The Logic Model as the heart beat of the organization 25:29- **Defining your Unique Value Proposition 27:39 Building shared leadership intentionally Guest Bio: Dr. Victoria Boyd Author, Trainer, Consultant, and founder of The Philantrepreneur Foundation. Host of the Nonprofit Corner Podcast. Important Links and Resources: The Philantrepreneur Foundation - https://drvictoriaboyd.com/foundation/ Nonprofit Corner Podcast: https://nonprofitcorner.org/home Related Episodes: Episode 17: Program Evaluation with Wendy Wolfe Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
4/23/24 • 28:25
In episode 95 of Nonprofit Mission: Impact, Carol Hamilton and Emily Taylor discuss the challenges nonprofit CEOs face as they become victims of their own success. how nonprofit leaders can become disconnected from their community as their organization grows how when an organization is overly associated with the CEO, this can result in a culture of dependence and bottleneck decision-making Episode Highlights [11:15] Recognizing Organizational Dependence how nonprofits become overly dependent on a charismatic CEO and how this can stifle organizational growth and sustainability. [20:56] Strategic Reflection Before Planning nonprofits should engage in reflective practices to understand their true challenges before embarking on strategic planning. [23:03] Gaining Objective Insights the benefit of having an outsider's perspective to identify common goals and values among staff that may be clouded by internal bias or jargon. [33:02] The Human Aspect of Leadership leaders must view themselves as humans with limitations, which can foster a healthier organizational culture and enable growth beyond the capabilities of a single individual. Guest Bio: Emily Taylor Emily Taylor works with nonprofit leaders who are ready to catapult their organizations into their next stage of growth by shifting their decision-making from intuitive to intentional. Leaders who seek Emily’s expertise are not only frustrated with the typical strategic planning process but don’t feel fully informed to make big, long-term decisions. Instead, she first grounds the organization in ‘who they are’ to help them prioritize the challenges that lie ahead. To achieve this, Emily applies her individualized strategic listening methodology with an organization's community, allowing teams to 'see their value' and align their decision-making as an organization, not just the CEO. She helps them find a planning process that fits their needs, not something that is out of the box, which is why most organizations get frustrated with strategic planning! Important Links and Resources: Emily Taylor: https://www.linkedin.com/in/emily-taylor-teenybig/ Paper on pre-strategic planning: https://mailchi.mp/teenybig/you-shouldnt-jump-into-your-next-strategic-plan Related Episodes: Episode 21: Investing in the next generation of nonprofit leaders with Andy Robinson Episode 60: Why bother doing strategic planning? Episode 70 Values Based nonprofit strategic planning Episode 90 Five steps to successful nonprofit strategic planning with Carol Hamilton Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
4/9/24 • 34:17
In episode 94 of Nonprofit Mission: Impact, Carol Hamilton and Rebecca Epstein discuss the article that Rebecca wrote with Mistinguette Smith published in the Nonprofit Quarterly in 2023. Paving a Better Way: What’s Driving Progressive Organizations Apart and How to Win by Coming Together. The conversation between Rebecca and Carol covers the intricacies and challenges of leadership and organizational dynamics within the nonprofit sector, particularly in the context of social justice work. Their discussion touches upon generational conflicts, power dynamics, organizational clarity, and strategies for effective leadership, especially in the recent crises we have all experienced over the past several years. Episode highlights: Generational and Cultural Dynamics in Nonprofits [00:08:30] The recent increased conflict within organizations between leaders and staff, often on generational and racial lines. How these conflicts are similar and different to those of the past. Addressing Internal Conflicts and Building Resilience [00:15:30] Conflicts within organizations, such as public call outs and accusations of racism as well as the push for structural changes. Organizational Clarity and Strategy - [00:20:30] The importance of organizational clarity regarding power and decision-making, and how it should reflect an organization's values and strategies. The Challenge of Aligning Strategy and Leadership - [00:25:30] The challenges organizations face in aligning their leadership style with their identity and mission as well as aligning expectations across segments of staff. Addressing Trauma in Nonprofits - [00:35:30] Understanding and addressing trauma embedded in social justice work – the trauma that stems from the issue the organization is addressing, intergenerational trauma, personal and interpersonal trauma. How might trauma at all these levels be addressed responsibly? Current Trends and Challenges The dialogue offers nonprofit leaders a range of insights and considerations for fostering healthy, effective, and resilient organizations that can navigate the complexities of social change work. Guest Bio: Becca Epstein is a coach and consultant to social justice organizations and their leaders with over 20 years of experience in community organizing, organizational development, and nonprofit leadership. Becca is a co-founder of The Management Center, a former Vice President at Planned Parenthood Federation of America, and a convener of the “Paving a Better Way” working group. Her practice focuses on leaders, organizations, and movements confronting strategic challenges, seeking transformation, and advancing equity and justice. Becca holds an MPA in Nonprofit Management and Public Policy from NYU, a BA in Anthropology from Amherst College, and is a Certified Professional Coach. Important Links and Resources: Paving a Better Way: What’s Driving Progressive Organizations Apart and How to Win by Coming Together by Rebecca Epstein and Mistinguette Smith Building Resilient Organizations: Toward Joy and Durable Power in a Time of Crisis by Maurice Mitchell Learning From an Intergenerational Blowup Over Social Justice by Steve Kaagan & John Hagan Rebecca Epstein: https://www.linkedin.com/in/rebecca-epstein-797aa75/ https://www.beccaepsteincoaching.com/ Internal Family Systems - No Bad Parts: https://bookshop.org/p/books/no-bad-parts-healing-trauma-and-restoring-wholeness-with-the-internal-family-systems-model-richard-schwartz/16396062?gad_source=1&gclid=Cj0KCQjw-_mvBhDwARIsAA-Q0Q7ZNqD5nvZg5Rc0AW1G0doLAO72cWnAFeCHvmKdI5QkEjpu1QDdtWIaAtc-EALw_wcB Polarities - Polarity Partnerships: https://www.polaritypartnerships.com/ Related Episodes: These articles were also discussed on: Episode 75: Co-creation with Carol Hamilton and Danielle Marshall Nature of the employee-employer relationship/what is work: Episode 78: Renegotiating our relationship with work with Carol Hamilton Episode 85: Building equitable compensation frameworks with Mala Nagarajan Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
3/26/24 • 45:00
In episode 93 of Nonprofit Mission: Impact, Carol Hamilton and Pooya Pourak discuss the importance of transparent, impact-centric fundraising, the use of technology for efficiency, and the necessity of fair compensation for nonprofit employees. They delve into the nuances of donor engagement, exploring how to shift from a scarcity mindset to one of abundance and collaboration. They also discuss the potential of AI in the sector, while maintaining the human element that is essential to nonprofit work. Episode Highlights: 09:40 - Donor Engagement and Trust: Pooya presents statistics on donor engagement and trust, highlighting the disconnect between nonprofits and donors, and the strategies to improve transparency and communication. 12:00 Language and Fundraising: The conversation shifts to the language used in fundraising and how it affects donor relationships. They discuss the importance of genuine, mission-aligned connections over transactional interactions. 14:00 Shifting Status Quo Assumptions: Carol and Pooya discuss how nonprofits can break free from counterproductive practices and adopt strategies that promote long-term sustainability and diversified fundraising sources. 16:30 Nonprofit Ecosystem Complexity: Pooya reflects on the complexity of the nonprofit ecosystem, including the roles of various stakeholders, from other nonprofits to donors, foundations, and policy. 22:00 Testing Hypotheses in Fundraising: Pooya details the testing of two hypotheses aimed at increasing generosity and online giving, including the influence of unrestricted donations and the effectiveness of matching gifts. 31:00 The Future of the Nonprofit Sector: Looking ahead, Pooya anticipates the growing role of AI in the sector and emphasizes the need to balance technological advances with maintaining the sector's human-centered approach. 34:00 Fair Compensation The interview concludes with Pooya advocating for fair compensation in the nonprofit sector and encouraging a shift from competition to collaboration to enhance collective impact. Guest Bio: Pooya Pourak Pooya is co-founder and CEO of MatchNice, a social impact tech startup on a mission to connect the nonprofit ecosystem and maximize social impact. His team is working on a new kind of impact-centric fundraising platform to increase transparency, engagement and accountability in digital fundraising. Pooya brings 15+ years of experience leading digital transformation across business, government, and now the nonprofit sector. He is the Host and Producer of The Nonprofit Lab, a podcast dedicated to the journey of discovery in the nonprofit sector with an aim to uncover and shake up the status quo. Pooya runs his own consulting practice where he helps our government listen to the needs of diverse stakeholders and put their feedback into action to inform large-scale systems delivery. Pooya holds a Bachelor of Science from Georgia Institute of Technology in Industrial & Systems Engineering and is also a certified yoga instructor. Important Links and Resources: https://www.matchnice.org/ https://www.linkedin.com/in/pooyapourak/ Charity Vest https://www.charityvest.org/ Google for Nonprofits https://www.google.com/nonprofits/ Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
3/12/24 • 37:02
In episode 92 of Nonprofit Mission: Impact, Carol Hamilton and Patton McDowell explore the multi-generational nonprofit workforce, discussing the unique hurdles and opportunities that come with each stage of a non-profit career—from emerging leaders grappling with gaining practical experience to mid-career professionals encountering a plateau, and up to executive directors feeling isolated at the top. They underscore the importance of adaptability, continuous learning, and the benefits of strategic personal planning. Show highlights: Generational Workforce Challenges Generational Workforce Challenges - [00:07:00] Discussion on the challenges faced by different generations in the nonprofit sector. Opportunity and Experience for Emerging Leaders - [00:08:05] Patton talks about the emerging leader generation facing the issue of opportunity and joy market entry difficulties Mid-Career Plateau - [00:19:25] Patton introduces the idea of a "mid-career plateau" and how to overcome it. Non-Traditional Career Paths - [00:22:00] Carol discusses lateral moves and specialization as alternatives to traditional progression. Executive Leadership Loneliness - [00:24:22] Patton discusses the isolation felt by those in executive leadership roles. Co-Executive Director Model - [00:29:00] Carol asks Patton about shared leadership roles and his views on them. Predictable Turnover - [00:33:00] Carol reflects on predictable turnover and proactive recruitment approaches. Organizational Exchanges - [00:39:10] Patton and Carol discuss the benefits of organizational exchanges and site visits. Personal Retreat for Leaders - [00:42:20] Patton recommends nonprofit leaders take personal retreats for strategic planning and Carol speaks on her own practice of personal strategic planning. Guest Bio: Patton is the Founder of PMA Nonprofit Leadership, a coaching and consulting firm specializing in leadership development, fundraising, and strategic planning for nonprofits. He led fundraising efforts at two universities after starting his career at Special Olympics International. He's a Master Trainer for AFP Global, hosts the podcast Your Path to Nonprofit Leadership, and authored a best-selling book of the same name. He holds a bachelor's degree from UNC Chapel Hill, an MBA from Queens University of Charlotte, and a Doctorate from the University of Southern California. Patton currently serves as an Executive in Residence at the Jeb E. Brooks School of Public Policy at Cornell University. Important Links and Resources: Patton McDowell - https://www.linkedin.com/in/pattonmcdowell/ PMA Nonprofit https://www.pmanonprofit.com/ Charlie Gilkey - https://www.productiveflourishing.com/ Be in Touch: ✉️ Subscribe to Carol’s newsletter at Grace Social Sector Consulting 💻 Give us feedback on the show 📚Find the books referred to on Nonprofit Mission: Impact 👥 Like what you heard? Please share the podcast with a colleague or friend 🌟 Help more people learn about Nonprofit Mission: Impact by leaving a rating & review. 😀 Connect with Carol Hamilton ➡️ LinkedIn
2/27/24 • 50:33
