Show cover of ACE Relocation Nation

ACE Relocation Nation

Designed to keep HHG Van Operators updated on industry topics that impact their ability to run a successful small business. Ace Relocation Systems is a leading U.S. moving, warehousing, and distribution company with coverage around the globe. For nearly 40 years, our family-owned business has provided unrivaled customer service to individuals, employee relocation programs, and commercial business clients. Our strength comes from our small-business heritage and customer-first philosophy combined with the services and technology that come from being the largest hauler for Atlas Van Lines. https://www.acerelocation.com/

Tracks

Send us a Text Message.In this lively episode of "The ACE Relocation Nation," we dive into the latest updates in the moving and storage industry, coupled with some thrilling sports talk. The hosts celebrate a record-breaking month for the podcast with 137 downloads and discuss the Padres’ exciting run post-All-Star break. With the Padres battling it out for the Wild Card spot, there's plenty of optimism in the air.The episode takes a deep dive into the challenges and successes of the summer, focusing on operational strategies, budget planning for 2025, and the importance of a strong team vibe. The hosts also share their thoughts on the upcoming football season, their favorite music from the ’90s, and some fun banter about pizza and national pizza day.Key Takeaways:Padres Update: The Padres are on fire, and the hosts are hopeful about the team's Wild Card prospects.Budget Insights: The challenges of creating realistic and optimistic budgets for 2025 in the moving industry.Team Dynamics: The importance of a cohesive team and the wins that come from getting things right the first time.Cultural References: A nostalgic look back at the music of the ’90s and some fun memories from the past.National Pizza Day: A light-hearted announcement about the upcoming celebration in all ACE offices.Tune in to hear about:The Padres’ ongoing journey in the MLB.Strategic budget planning for the next year.How a strong team dynamic can lead to success.Fun predictions for the upcoming football season.00:04 - Introduction & Podcast Milestone00:17 - Padres Game Day Preview00:34 - Padres’ Post-All-Star Break Success01:32 - NL West Rivalries02:18 - Anthony Johnson Joins the Conversation04:17 - Budget Planning for 202506:04 - Meeting Budget Targets09:01 - Summer Season Highlights13:05 - Football Season Predictions18:07 - Personal Updates & Memories20:13 - National Pizza Party Day Announcement24:19 - Looking Back at 199230:00 - Early Days in the Moving Industry37:17 - Basketball Talk41:41 - Closing Remarks & Game UpdateACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

8/19/24 • 44:05

Send us a Text Message.In episode 65 of the Ace Relocation Nation podcast, host Dan Lammers celebrates his 30-year career with Ace Relocation Systems. Joined by his daughter Sarah, they dive into personal stories about growing up in the moving industry and her new job as a social studies teacher in Colorado. Dan reflects on his early days at Ace, from sweeping the lot during Christmas breaks to working full-time summers, and how the industry has shaped his life.Sarah shares her experiences working at Ace during her teenage years and talks about the excitement and nerves of starting her teaching career. The episode is filled with family anecdotes, including the challenges of balancing work and family life, quarantine memories, and their favorite TV shows.Dan and Sarah's light-hearted banter adds a warm touch, making this episode an engaging listen. Whether you're interested in the moving industry, family stories, or just looking for a good conversation, this episode offers a heartfelt glimpse into the Lammers family's journey with Ace Relocation. Tune in to hear their stories and insights.0:00 - Dan and Sarah's experiences in the moving and storage biz5:12 - Dan's cool classroom activity idea with truckers7:45 - CSU vs. CU sports rivalry10:30 - Living in Colorado: mountains, friendly folks, and seasons14:05 - Political vibes: Colorado vs. San Diego18:24 - South Park's take on Colorado21:03 - Chat about the movie "Hillbilly Elegy"23:45 - Wildfires in California and Colorado25:11 - Natural disasters in both states27:20 - TV shows we love and hate29:05 - Reality TV show offer for Sarah and Dan30:30 - Sarah's carry-on luggage struggles on flightsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

8/5/24 • 31:17

Send us a Text Message.In this episode of the Ace Relocation Nation podcast, host Dan Lammers interviews Erica Browne, Senior Account Manager at Ace Relocation. Erica shares her career journey from starting as an administrative assistant in 2007 to managing major accounts like MMI, Cardis, Altair, and Weickard. The discussion covers the operational challenges and technological advancements in the moving industry, highlighting the shift from manual processes to digital tools like Teams and Atlas Net Portal.Erica reflects on her time working on-site with Altair in Dallas, emphasizing the importance of strong client relationships and efficient communication. The conversation also touches on the company's growth, the evolving responsibilities of account managers, and the critical role of maintaining high safety standards.This episode provides valuable insights into the logistics and relocation sector, enriched by Erica's professional experiences and perspectives on effective account management.00:00: Introduction by Dan Lammers and guest Erica Browne.00:26: Erica's initial reaction to joining the podcast.00:54: Discussion about "Fear Factor."1:59: Assurance of no stunts in the podcast.2:10: Mention of Joe Rogan and a proposed "Fear Factor" event at Ace.2:54: Current business trends and performance discussion.4:11: Erica discusses business state and reassignments.5:37: Handling rush moves and performance reports.7:05: Erica lists and discusses her top accounts.8:15: Erica reflects on her career progression at Ace.10:16: Impact of company culture and past colleagues.12:11: Evolution of company operations and technology.15:04: Changes in the industry and driver responsibilities.17:10: Erica's choice between bungee jumping and skydiving.18:41: Erica's streaming preferences and interest in crime shows.27:02: Challenges of securing business opportunities.34:37: Office dynamics and podcast impact discussion.36:56: Final remarks and conclusion.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

7/29/24 • 36:56

Send us a Text Message.In this episode of the Ace Relocation Nation podcast, host Anthony Johnson sits down with Shawna Jimenez, the operations manager, to delve into her transition from revenue processing to operations. Shawna offers a comprehensive look at the multifaceted and fast-paced nature of her new role, shedding light on the daily challenges and rewards she encounters. She emphasizes the importance of effective communication, meticulous attention to detail, and adaptability in managing the diverse tasks that come her way.Throughout the conversation, Shawna and Anthony discuss the intricacies of handling paperwork, coordinating with drivers, and addressing unexpected issues that arise in the operations department. Shawna shares her insights on the value of understanding different aspects of the business, which has given her a broader perspective and enhanced her ability to contribute to the company's success.The episode also highlights the significance of teamwork and the support Shawna has received from her colleagues, including valuable mentorship from experienced team members. Anthony and Shawna touch on the importance of having contingency plans and being prepared to pivot when necessary, especially during the busy summer months.As the discussion wraps up, Anthony and Shawna mention Ace's annual breast cancer awareness fundraiser, encouraging listeners to participate and support this important cause. They highlight the company's commitment to matching donations and the collective effort of the Ace Relocation Nation family in making a positive impact. This episode offers a blend of professional insights and personal anecdotes, providing listeners with a deeper understanding of the operations side of the business and the dedication of its team members.00:00:04: Introduction and Host Takeover00:00:23: Guest Introduction: Shawna Jimenez00:00:39: Shawna's Role as Operations Manager00:01:13: Transition from Revenue to Operations00:01:57: Challenges and Learning Opportunities in Operations00:03:17: Working with Mike McHugh00:04:28: Comparing Operations and Revenue: Pros and Cons00:05:31: The Fast-Paced Nature of Operations00:06:29: Differences Between Summer and Winter Operations00:07:02: The Importance of Backup Plans00:08:12: Starting in the Summer: A Trial by Fire00:09:05: Finding Gratification in Overcoming Challenges00:09:29: Top Three Lessons Learned by Shawna00:10:24: Lessons Applicable Across Various Roles00:11:54: Comparing Easy and Challenging Days00:12:04: Breast Cancer Awareness Fundraiser00:13:03: Closing Remarks and AcknowledgmentsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

7/12/24 • 13:18

Send us a Text Message.In episode 62 of Ace Relocation Nation, host and senior manager of claims and quality assurance, Brandi Johnston, delves into the complexities of handling claims in the moving industry. With a rich background at Atlas Van Lines, Brandi brings a wealth of knowledge to her role at Ace Relocation Systems. She emphasizes the importance of prevention, customer service, and financial responsibility in managing claims. The discussion covers various challenges, including over-disassembly, the significance of proper documentation, and the role of technology in improving processes. Brandi shares personal anecdotes, such as her own challenging move, and insights into her passion for problem-solving. She also highlights the importance of communication, both with customers and within the team, to ensure a smooth claims process. This episode offers valuable lessons on maintaining high standards in customer satisfaction and operational efficiency, making it a must-listen for anyone in the moving business.00:00:05: Introduction and Welcome00:01:21: Brandi Johnston's Role and Background00:02:23: Impact and Prevention in Claims00:03:09: Emotional Journey of Customers00:04:09: Challenges in Claims Handling00:05:33: Importance of Phone Communication00:08:11: Group Text Frustrations00:08:29: Brandi's Personal Life and Family00:10:01: Moving Brandi's Dad to Texas00:11:05: Claims Liability Breakdown00:14:16: Importance of Documentation and Procedures00:17:50: Brandi's Approach to Customer Service00:21:25: Repeat Customers and Claims00:23:34: Over Disassembly Issues00:26:22: Van Operator Liability and Deductibles00:29:09: Small Business Challenges for Van Operators00:32:46: Importance of Communication and Prevention00:33:37: Handling Overflows00:37:55: Proactive Solutions for Overflows00:40:55: Digital Documentation and Photos00:43:03: Customer Scams and High-Value Items00:46:30: Preparing Van Operators for High-Value Items00:47:30: Brandi's Upcoming Trip and Personal Time00:48:28: Conclusion and Final ThoughtsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

6/24/24 • 49:30

Send us a Text Message.In this episode of Ace Relocation Nation, host Dan Lammers is joined by Lisa Susca, a veteran realtor from San Diego Castles, and Alyssa Lammers, a relocation expert. The trio dives deep into the intricacies of the current real estate market, particularly in San Diego. They explore the challenges posed by high interest rates and a persistent lack of inventory, which have made it a tough environment for buyers. Lisa provides valuable insights into buyer and seller trends, noting that many potential sellers are hesitant to move due to their favorable existing mortgage rates. She also discusses the impact of a recent lawsuit against the National Association of Realtors, which has led to changes in how buyer's agents are compensated.Alyssa sheds light on the complexities of employee relocations, emphasizing the importance of professional support to manage the stress and logistical challenges involved. She notes a shift towards lump-sum relocation packages and the need for companies to offer competitive incentives to attract top talent to high-cost areas like Southern California.The episode is peppered with personal anecdotes, including Lisa's experiences with concurrent closings and the emotional rollercoaster that clients often face during moves. Dan and Alyssa also discuss the role of realtors and relocation specialists in smoothing out these stressful transitions. The conversation wraps up with a light-hearted note on personal lives and future plans, making it a well-rounded and engaging episode for anyone interested in real estate and relocation.00:00:05: Introduction and Welcome00:01:20: Introducing Lisa Suska00:02:06: Introducing Alyssa Lammers00:02:33: Discussion on Uber Scores00:04:58: Transition to Real Estate Market Discussion00:05:43: Alyssa on Relocation Industry Trends00:06:49: Lisa on San Diego Real Estate Market00:09:08: Where Sellers are Moving00:09:41: Renters vs. Homebuyers in SoCal00:10:04: First-Time Homebuyer Programs00:11:19: Challenges for First-Time Buyers00:12:14: Incentives for Relocating Employees00:13:24: Buyer Expectations and Market Realities00:15:05: Impact of Recent Real Estate Lawsuit00:18:11: Importance of Professional Realtors00:19:44: Coordination Challenges in Relocation00:21:00: Client Understanding of Relocation Complexities00:22:12: Realtor's Role in Reducing Stress00:23:13: Early Move-In Challenges00:25:03: Biggest Challenges in Real Estate Industry00:27:08: Trends and Predictions for 202400:29:47: Incentives for Buyers in Current Market00:31:17: Closing Remarks and Future Podcast Ideas00:32:06: Thanking Guests and Final ThoughtsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

6/17/24 • 33:49

Send us a Text Message.In this episode of the Ace Relocation Nation podcast, hosts Dan Lammers and Anthony Johnson engage in a lively and entertaining discussion that covers a range of topics relevant to the moving industry. They kick things off with humorous anecdotes about Chick-fil-A and family traditions, setting a light-hearted tone. The hosts also take a moment to pay tribute to military service members in honor of Memorial Day, reflecting on the significance of the holiday and sharing personal stories about their own families' military backgrounds.The conversation then shifts to important business updates within the moving and storage industry. Dan and Anthony highlight the promotion of Shawna Jimenez to Operations Manager, praising her extensive experience and the positive impact she is expected to have on the team. They also delve into the critical topic of cargo theft prevention, discussing measures such as the use of glad hand locks, geotabs, and increased surveillance to protect valuable assets and prevent theft.As the moving season heats up, Dan and Anthony discuss the noticeable uptick in business activity, emphasizing the need for the team to be prepared and ready to capitalize on the busy period. They touch on the significance of small business set-asides in winning contracts, explaining how these can open doors to more opportunities and growth within the moving industry.The hosts also explore the financial challenges faced by NFL players, drawing parallels to the importance of financial management and reinvestment in their own industry. The episode wraps up with a call to action for the team to seize the opportunities presented by the busy season ahead, encouraging everyone to stay focused and work together to achieve success.Overall, this episode offers a mix of personal stories, business insights, and practical advice on cargo theft prevention, making it a must-listen for anyone in the moving and storage industry. The reflections on Memorial Day add a heartfelt touch, reminding listeners of the importance of honoring those who have served.00:00:04: Introduction and Greetings00:03:22: Memorial Weekend and Military Service00:04:54: New Operations Manager - Shawna Jimenez00:09:00: Cargo Security and Theft Prevention00:13:57: Business Activity and Market Trends00:17:49: Equipment and Logistics Challenges00:19:13: Ace Relocation's Market Position and Goals00:21:19: Weekend Plans and Personal Anecdotes00:25:42: Make-A-Wish Tournament and Team Changes00:28:42: Small Business Set-Asides and Survey Importance00:30:27: Taxes and Financial Management00:32:41: Financial Challenges for NFL Players00:34:13: Advice for Contractors and Business Reinvestment00:35:34: Closing Remarks and AcknowledgementsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

5/27/24 • 35:35

Send us a Text Message.In this episode of the Ace Relocation Nation podcast, host Dan Lammers and guest Laura Marion, COO and CFO of Ace Relocation Systems, delve into various aspects of the relocation and moving industry. They discuss the economic factors impacting the industry, including interest rates and housing market trends, and how these affect relocation services. Laura shares insights from a recent trip to Canada for the Atlas Best Practices Group meeting, highlighting the importance of collaboration and innovation among moving agencies. They also touch on the strategic investments Ace is making in technology and infrastructure to enhance service delivery and customer satisfaction. The conversation covers the importance of safety and insurance in the moving industry, with a focus on proactive measures to ensure the well-being of employees and customers. Additionally, they discuss Ace's recent acquisition of a new facility in Seattle, which represents a significant long-term investment aimed at stabilizing operating costs and supporting growth. Throughout the episode, the themes of teamwork, strategic planning, and continuous improvement are emphasized as key to navigating the challenges and opportunities in the relocation industry.00:00:05 - Introduction and Welcome00:00:54 - Introduction of Guest, Laura Marion00:02:05 - Discussion on Atlas Best Practices Group Meeting in Canada00:05:07 - Financial Discussions and Comparisons at the Meeting00:06:20 - Trip to Banff and Canadian Rockies00:07:34 - Sharing Best Practices and Communication Strategies00:10:28 - Economic Challenges and Interest Rates Impact00:13:19 - Strategies for Driving Business and Investments in Lead Sources00:16:11 - Impact of Remote Work on Relocation00:17:43 - Short-term Business Strategies and Online Advertising00:19:26 - Investment in Technology and Enhancing Customer Experience00:22:09 - Optimism for Future Business Growth00:23:38 - Discussion on New Facility Acquisition in Seattle00:26:18 - Benefits of Owning vs. Leasing Facilities00:28:25 - Plans for the New Facility in Auburn, Washington00:30:26 - Importance of Location and Facilities for Business00:32:08 - Insurance and Safety Measures in the Business00:34:08 - Enhancing Safety Programs Across the Company00:35:04 - Importance of Insurance and Safety in Operations00:37:00 - Benefits of Event Recorders in Fleet Safety00:38:32 - Comprehensive Safety Programs and Employee Safety00:39:30 - Goals for Being the Best in the Industry00:40:44 - Review of 2024 Budget and Business Performance00:43:11 - Teamwork and Individual Contributions to Success00:44:46 - Closing Remarks and AppreciationACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

5/10/24 • 44:56

Send us a Text Message.In this episode of the Ace Relocation Nation podcast, host Dan Lammers and guests Mike McHugh and Clay Peterson delve into the intricacies of the logistics and transportation industry. They discuss the operational challenges and successes of Ace Relocation, including strategic meetings with freight brokers and the impact of new corporate initiatives on their operations. The conversation covers the logistics of moving trailers across the country, the introduction of retro trailers, and the company's adaptation to regulatory changes. They also touch on the broader industry trends, such as the impact of legal and insurance issues on transportation businesses. The episode provides a detailed look at the operational side of a logistics company and the continuous efforts to improve efficiency and adapt to the evolving business landscape.00:00:05 - Introduction and Welcome00:00:54 - Introduction of Guests00:01:21 - Discussion on Past Events and Meetings00:02:14 - Mention of Atlas Truck Show and Media Coverage00:03:15 - Discussion on Retro Trailers and Branding00:05:13 - Regional Distribution of Trailers00:06:20 - Discussion on Paint Schemes and Brand History00:07:47 - Integration of New Agents and Systems00:08:24 - Benefits of New Agent Integration00:10:07 - Impact of New Agent on System and Operations00:12:21 - Discussion on Problem Solving and Partnerships00:13:43 - Dinner and Networking Events00:15:40 - Changes in Safety Rules and Training00:18:10 - Discussion on Litigation and Insurance Issues00:19:51 - Importance of Being Insurable and Bankable00:20:08 - Clay Peterson's Experience and Role Evolution00:22:00 - Historical Context and Growth of Ace Relocation00:25:34 - Discussion on Market Dynamics and Future Projections00:27:45 - Discussion on West Coast Exodus and Market Trends00:32:55 - Tariff Adjustments and Pricing Strategies00:34:35 - Role Changes and New Responsibilities in Pricing and Dispatch00:37:25 - Success of Sales Team and Strategy Adjustments00:39:43 - Fun Discussion on Sports and Personal Anecdotes00:41:13 - Personal Stories and Light-hearted Banter00:42:57 - Closing Remarks and AcknowledgmentsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

4/26/24 • 43:05

Send us a Text Message.In this episode of The ACE Relocation Nation Podcast, hosts Dan and Anthony delve into the bustling world of the moving industry, focusing on the anticipated summer business trends. With a keen eye on the California market, they explore the dynamics of moving both into and out of the Golden State, with a particular emphasis on the influx of individuals eyeing San Diego as their new home. From analyzing top cities people are departing from to uncovering the allure of San Diego, listeners are treated to insightful discussions on the evolving landscape of relocation in one of America's most desirable destinations.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

4/15/24 • 34:57

Send us a Text Message.Welcome to The ACE Relocation Nation podcast! In this episode, Dan embarks on an exciting journey to the Seattle warehouse, where he meets with Arianna Hernandez to explore the prospects of moving to a new location in the area. With Anthony Johnson overseeing operations at the San Diego warehouse, they delve into the immense potential for ACE Relocation Systems within the dynamic moving industry. Join them as they envision big things on the horizon and chart a course for continued success and growth. Tune in for insightful discussions and insider perspectives that promise to reshape the landscape of relocation services.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

3/25/24 • 44:29

Send us a Text Message.Join hosts Dan and AJ, along with special guest Clay, as The ACE Relocation Nation returns to dissect their experiences at the ATA show. Amidst their lively discussion, Dan regales the team with tales of indulging in fried catfish during their New Orleans excursion. Amidst their travels, they found time to delve into the latest Bob Marley movie, a viewing experience that Dan and AJ enthusiastically recount. In addition to their entertainment adventures, the trio shares exciting news about a significant company move, detailing the upcoming relocation of a client from California to Alabama. Tune in for all this and more on the latest episode of The ACE Relocation Nation!ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

3/11/24 • 46:53

Send us a Text Message.In this episode, AJ and Jennifer take the reins without Dan and delve into the world of exceptional customer experiences with ACE Relocation Systems. From the initial stages of planning to the final destination, they explore how ACE ensures top-notch service every step of the way. Through insightful anecdotes and expert analysis, they uncover the secrets behind ACE's reputation for excellence, highlighting the personalized care and attention to detail that sets them apart in the moving industry. Tune in as they discuss the strategies and practices that make ACE Relocation Systems the go-to choice for customers seeking a smooth and stress-free moving experience.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

2/26/24 • 22:50

Send us a Text Message.In this episode of The ACE Relocation Nation, we delve into the critical aspects of trucking routes across the country, pinpointing the top bottlenecks causing delays and inefficiencies in transportation logistics. Highlighting the importance of maintaining the integrity of each journey, we explore the meticulous DOT inspection service and emphasize the significance of routine checks, particularly ensuring the timely replacement of trailer bearings to uphold safety standards and streamline operations. Moreover, we underscore the necessity for all drivers to integrate the "Teams" app into their communication toolkit, fostering seamless and direct interaction with ACE Relocation Systems, ultimately optimizing coordination and enhancing the overall relocation experience.TEAMS - Apple DevicesTEAMS - Android Devices ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

2/14/24 • 40:14

Send us a Text Message.In the household goods moving industry, claims mitigation plays a pivotal role in ensuring customer satisfaction and maintaining the reputation of companies like Ace Relocation Systems. Efficient claims mitigation is crucial for minimizing the potential risks associated with the transportation of valuable possessions. Ace Relocation Systems understands the importance of a seamless moving experience, and their commitment to claims mitigation underscores their dedication to customer care. By implementing rigorous quality control measures, robust packaging techniques, and employing highly trained professionals, Ace Relocation Systems aims to prevent damages and losses during the moving process. Swift and fair resolution of any unforeseen issues is essential to building trust with customers, and Ace Relocation Systems recognizes that a proactive approach to claims mitigation not only safeguards their clients' belongings but also enhances their standing as a reliable and customer-focused moving service provider in the industry.Brandi Johnston joins both Dan and AJ to discuss claims and how to prevent them.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

1/26/24 • 47:16

Send us a Text Message.As ACE Relocation Systems steps into the new year of 2024, the company embraces a spirit of optimism and hope despite a somewhat challenging start. Acknowledging the unexpected hurdles faced early in the year, ACE Relocation Systems remains resilient and looks forward to a brighter future.  Despite the rough beginning, ACE Relocation Systems is poised to navigate through challenges, fostering a sense of hope and confidence in a more promising and prosperous year ahead.In anticipation of the upcoming Girl Scout cookie season, ACE Relocation Systems has taken on a delicious responsibility by providing storage space for these iconic treats in their warehouse. As the much-anticipated season approaches, ACE Relocation Systems is playing a crucial role in ensuring the availability and accessibility of Girl Scout cookies to eager customers.  This collaboration highlights ACE Relocation Systems' versatility in accommodating diverse storage needs and contributing to the joyous tradition of Girl Scout cookie sales. The partnership between ACE Relocation Systems and the Girl Scouts adds a delightful touch to the logistical landscape, making sure that cookie enthusiasts can soon enjoy their favorite treats with convenience and reliability.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

1/15/24 • 43:40

Send us a Text Message.Navigating winter roads as a semi-truck driver requires a comprehensive approach to ensure safety and efficiency. First and foremost, it's crucial to stay informed about weather conditions and road closures, utilizing real-time updates and forecasts. Before hitting the road, conduct a thorough pre-trip inspection, paying close attention to tires, brakes, and fluids, and ensure that all equipment, including snow chains, is in optimal condition. Adjust driving speed to match road conditions and maintain a safe following distance to allow for longer stopping distances on icy or snowy surfaces. Stay vigilant and anticipate potential hazards, such as black ice or reduced visibility, by increasing awareness through mirrors and staying attuned to other drivers' behavior. Carry essential supplies like blankets, extra clothing, non-perishable food, and water in case of unexpected delays. Regularly communicate with dispatch to provide updates on your location and conditions. Overall, a cautious and prepared approach, coupled with continuous communication and adaptability, is key to successfully navigating winter driving challenges as a semi-truck driver.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

12/22/23 • 46:58

Send us a Text Message.Dan and AJ discuss the end of the 2023 year. As the year comes to a close they reflect on how they see the future of the moving industry going into 2024.  Including new rules that go into effect for California trucks.  Beginning January 1, 2024, trucks must be registered in the CARB Online System to conduct drayage activities in California. Non-zero-emission “legacy” drayage trucks may register in the CARB Online System (coming soon) through December 31, 2023. Legacy drayage trucks can continue to operate through their minimum useful life. Beginning January 1, 2024, only zero-emission drayage trucks may register in the CARB Online System. All drayage trucks entering seaports and intermodal railyards will be required to be zero-emission by 2035. New CARB RequirementsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

12/11/23 • 36:13

Send us a Text Message.Anthony Johnson is having his big 45th birthday! Dan Lammers and Brooke Schild both join the podcast episode to celebrate.   https://www.acerelocation.com/Discussing AxiKit and how it will help you as a Van Operator. Including the AtlasNet app on your smartphone.  AtlasNet iPhoneAtlasNet AndroidNew CARB RequirementsACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

12/1/23 • 43:12

Send us a Text Message.Dan Lammers and Anthony Johnson discuss the Convention in Florida. ACE received many awards on this trip. Dan teases a new role within the company.  Then they both discuss favorite TV shows. - The Wire, Breaking Bad, Snowfall, and Sons of Anarchy. Ace Relocation Systems is a leading U.S. moving, warehousing, and distribution company with coverage around the globe. For nearly 40 years, our family-owned business has provided unrivaled customer service to individuals, employee relocation programs, and commercial business clients. Our strength comes from our small-business heritage and customer-first philosophy combined with the services and technology that come from being the largest hauler for Atlas Van Lines.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

11/17/23 • 47:23

Send us a Text Message.Dan is joined by Wade Bute of Ace World Wide to share celebrity sightings within the industry. The current state of the "recession." How long will this downturn last, and how will ACE recover when it comes back to normal operations.  In a recession, adaptability is key for the moving industry. Focus on cost-efficiency, explore new markets, and optimize logistics. Offer flexible services to accommodate varying budgets. Leverage technology for streamlined operations and client communication. Prioritize customer retention through exceptional service. Diversify revenue streams with storage solutions. Embrace change, stay agile, and invest wisely for long-term resilience.Ace Relocation SystemsAce World WideACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

10/23/23 • 39:35

Send us a Text Message.Dan Lammers and Anthony Johnson sit down with Jeff Layton to discuss the technology used at ACE Relocation Systems. Future of Tech coming to ACEHow AI can be used for better businessSecurity Issues for Tech  ACE Relocation Systems SDACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

10/13/23 • 32:13

Send us a Text Message.Van Operators and Proper Paperwork Submission for Timely Payment at Ace Relocation Systems. With Anthony Johnson, Dan Lammers, Shawna Jimenez, and Monique Tennison  ACE Relocation Systems San DiegoIn the moving and storage industry, timely payment to van operators is crucial for maintaining a healthy working relationship and ensuring the smooth operation of the business. At Ace Relocation Systems,  van operators play a pivotal role in the company's success. To ensure they are paid promptly and accurately, van operators must adhere to a rigorous paperwork submission process.Van operators at Ace Relocation Systems must prioritize the proper submission of paperwork to ensure they are paid on time. Timely payment not only benefits the operators but also contributes to the company's overall efficiency and reputation within the logistics industry. By adhering to the established protocols and communicating effectively, both the van operators and the company can maintain a successful partnership.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

9/29/23 • 42:34

Send us a Text Message.ACE Relocation Nation recognizes the hard work and dedication to all the Van Operators.  With Dan Lammers, Anthony Johnson, and Mike McHugh. ACE Relocation SystemsBRAVOEvery day, Atlas Professional Van Operators put in long hours and hard work to help Atlas customers go new places®Because of this, Atlas Agencies throughout the U.S. and Canada dedicate time annually to Boost Recognition of Atlas Van Operators (BRAVO). Why? Because we understand our van operators are critical to our overall success. We've earned the reputation as one of the best service providers in the industry because we have the very best PVOs in the industry, and our PVOs go above and beyond each day to meet and exceed the expectations of our customers.From small, humble gatherings to catered lunches and giveaways, agencies roll out the red carpet throughout BRAVO for those who DriveAtlas!A HUGE THANK YOU to all Atlas Van Operators for all you do for us every day!History of BRAVO:Van Operator Appreciation Event Began many years ago with ROAD DayIn 1988, Atlas began celebrating a company-wide event, called ROAD Day (Recognizing Our Atlas Drivers), to thank these outstanding men and women who bring the trucks, the brains, and the brawn to moving. When the first ROAD Day arrived, just after the busiest season on record, Atlas van operators steered their rigs toward the nearest of any of the Atlas agencies. They were greeted by ROAD Day banners, employees wearing ROAD Day buttons, and refreshments—all in their honor.The Event Changes to Three Days!As the years passed by, this tradition continued as a fun way for agency staff to get together with Atlas van operators and congratulate them on a job well done. However, one issue persisted throughout the history of this event. While ROAD Day was established as a day of appreciation for van operators, each year many van operators were not able to participate as they were either on the road or otherwise performing a move. At the start of 2011, a decision was made that instead of a single ROAD Day, Atlas would host a whole week of appreciation in which van operators would have more opportunities to participate and it was renamed BRAVO. In 2017, the week long celebration was condensed to three days as a happy medium. Atlas Agents Open Their BRAVO Celebrations to Other DriversThroughout BRAVO, agencies in the U.S. and Canada extend an invitation beyond just Atlas PVOs by welcoming van operators from other carriers to their celebrations. This is a great opportunity for Atlas Agencies to show off the advantages of becoming an Atlas van operator while showing appreciation for the van operating community as a whoe. BRAVO is a great ice breaker and a perfect excuse to invite other drivers out to meet an agency’s staff as well as the men and women currently driving for Atlas.Atlas Agencies responded with a full range of dates and activities. Nearly half of the participating Agencies celebrated throughout the three days, while many others chose one or two days of participation. From fully themed events with contests and catered meals to small cookouts or breakfasts, one constant remains throughout these celebrations: Atlas van operators are the best in the business.So as we rACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

9/18/23 • 49:04

Send us a Text Message.Dan Lammers invites AJ, Mike, and Clay to discuss Safety and Maintenance and what to do if your in an accident. Call: 812-492-4900ACE Relocation The trucking industry plays a vital role in the global economy by facilitating the transportation of goods across vast distances. Safety and maintenance within the trucking industry are crucial components that contribute to its overall efficiency, reliability, and sustainability. 1. Reduced Accidents and Injuries:Emphasizing safety measures and proper maintenance practices helps reduce the number of accidents and injuries on the road. Well-maintained trucks are less likely to experience breakdowns or mechanical failures that could lead to accidents. This not only protects the drivers and passengers of the trucks but also other road users.2. Improved Road Safety:By maintaining trucks in optimal condition, the risk of causing accidents due to mechanical failures, such as brake malfunctions or tire blowouts, is significantly reduced. This leads to safer roadways for everyone, including pedestrians and other drivers.3. Enhanced Driver Well-Being:Safe and well-maintained trucks contribute to a more comfortable and safer working environment for truck drivers. Properly functioning equipment reduces driver stress and fatigue, which are critical factors in preventing accidents caused by human error.4. Regulatory Compliance:Adhering to safety regulations and maintenance standards ensures that trucking companies and drivers remain in compliance with legal requirements. This not only prevents potential legal issues and penalties but also reinforces the industry's reputation for responsible practices.5. Cost Savings:Regular maintenance of trucks helps identify and address potential issues before they escalate into costly repairs. This proactive approach can save trucking companies significant amounts of money in the long run. Additionally, well-maintained trucks are more fuel-efficient, contributing to cost savings on fuel expenses.6. Increased Efficiency and Reliability:Maintained trucks are less likely to experience breakdowns or delays due to mechanical issues. This leads to increased operational efficiency and reliability, ensuring that goods are delivered on time and in optimal condition.7. Positive Environmental Impact:Properly maintained trucks emit fewer pollutants and greenhouse gases into the environment, contributing to reduced air pollution and a smaller carbon footprint. This aligns with growing societal concerns about sustainability and environmental responsibility.8. Reputation and Customer Trust:Trucking companies that prioritize safety and maintenance develop a reputation for reliability and professionalism. This can lead to increased customer trust and loyalty, as clients value timely and secure deliveries.9. Longevity of Equipment:Regular maintenance extends the lifespan of trucks and equipment. This reduces the need for frequent replacements and investments in new vehicles, resulting in cost savings for trucking companies.10. Industry Image:A commitment to safety and maintenance enhances the overall image of the trucking industry. Demonstrating responsibility and dedication to safe practices fosters a positive perception among the public and pACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

8/21/23 • 47:57

Send us a Text Message.Dan and AJ discuss the Atlas Awards and the quality that goes into receiving these awards. They also discuss the current state of the moving and storage business with optimism towards the future. And ofcourse.. golf talk. ACE Relocation Systems Atlas Quality AwardsAtlas Quality AwardsAt Atlas, we are dedicated to our customers and their satisfaction. How do you find the best moving company? Just look for the following awards that we grant each year to recognize Atlas movers who exceed standards for service excellence.MILTON M. HILL QUALITY AWARD The Milton M. Hill Quality Award is dedicated to the memory of Atlas Director Milt Hill whose commitment to quality and professionalism left a lasting influence on our organization.Criteria for this award include: Receiving the Hauling Excellence Award and outstanding performance ratings in customer satisfaction, estimating, claims, safety, and warehouse operations. This award is the ultimate mark of distinction for Atlas movers; those who earn it truly rank among "the best of the best."WORLD-CLASS COMMITMENT The Atlas World-Class Commitment program mandates a quarterly assessment of our movers in 12 critical areas, including customer satisfaction, estimating accuracy, and claims experience.We physically inspect each local mover's operations and address needs for improvement immediately. We review and refine our standards regularly to continuously elevate the performance of our entire network and further its pursuit of total customer satisfaction.HAULING EXCELLENCE AWARD The Atlas Hauling Excellence Award recognizes movers who handle a significant amount of household goods volume, maintain excellence in their operations, and receive at least a 90 percent favorable response when customers are asked if they would again choose the mover's services.HAULING ACHIEVEMENT AWARD Atlas Van Lines also awards five of its top household goods movers with the Hauling Achievement Award, which is based on hauling revenue for the convention year.SALES ACHIEVEMENT AWARD The Sales Achievement Award is presented to those Atlas movers who have Convention Year (July 1 through June 30) sales in excess of $1,000,000. Sales revenues for Atlas Van Lines and its forwarders are included in this category.SPECIALIZED TRANSPORTATION GROUP QUALITY AWARD The Specialized Transportation Group Quality Award is the highest honor given to Specialized Transportation Group (STG) movers. This award recognizes movers based on an evaluation of eight critical areas including claims experience, safety ratings and equipment standards.To be considered for the Specialized Transportation Group Quality Award, an Atlas mover must have combined booker/hauler revenue in excess of $1,000,000 in Specialized Transportation business.OUTSTANDING VAN OPERATOR AWARDSAtlas professional van operators are among the industry's most highly skilled and conscientious professionals. We recognize their excellence with two special awards for safety and service.Safe Operator Award -  The Safe Operator Award recognizes van operators who complete at least 10ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

8/14/23 • 54:52

Send us a Text Message.Award season is over and the results are FINAL. Ace Relocation goes 10/10 in Milt Hill trophies! The Sales Team also brings home some hardware, too! Brooke and Chris also hit cover some paperwork topics, cargo/equipment safety and best practices for taking pictures of accident scenes. Cover. Your. Assets.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

8/11/23 • 48:18

Send us a Text Message.July marks the start of a new Atlas Convention Year which means it's officially award season. While not final, we have some updated award standings as the summer of quality continues. Other updates include Personal Conveyance, new Atlas Claims Chargebacks and tips on Technology. Thanks for listening.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

7/18/23 • 42:25

Send us a Text Message.On this episode of ACE Relocation Nation we have the team members of TQL joining the show today. Dan and AJ chat with Ryan O'Leary and Frances Burnett of TQL to discuss the trucking market as we head on through the summer of 2023. https://www.tql.comTQL (Total Quality Logistics) is a prominent and reputable trucking company that has established itself as a leader in the transportation industry. With a strong focus on customer satisfaction and efficiency, TQL offers comprehensive logistics solutions to businesses of all sizes. Their extensive network of carriers and advanced technology platforms allows them to match shippers' freight with reliable carriers, ensuring timely and cost-effective transportation services. TQL's commitment to quality, reliability, and innovation has earned them a stellar reputation in the trucking industry, making them a trusted partner for businesses seeking seamless and dependable transportation solutions.https://www.acerelocation.comACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

7/17/23 • 38:51

Send us a Text Message.Today Dan is hanging out with Chris Smith of Podtastic Audio to chat about the podcasting industry. For the past 9 months Chris has been the podcast producer for The ACE Relocation Nation. But in addition he also has been in the trucking industry for over 20 years.  Chris has two audio podcasts that he hosts and produces. The Kris and Kristine ShowPodtastic AudioAce Relocation Systems With a stellar reputation and years of experience, they are the top choice for all your moving needs. Ace Relocation Systems stands out for their exceptional customer service, ensuring a smooth and stress-free transition to your new home. Their highly trained professionals handle every aspect of your move with care and efficiency, from packing and loading to transportation and unpacking. With Ace Relocation Systems, you can trust that your belongings will be in safe hands. Choose excellence, choose Ace Relocation Systems for a seamless moving experience.ACE Relocation SystemsAtlasNet app on your smartphone AtlasNet iPhone AtlasNet Android

7/10/23 • 63:35