What happens when you get access to uncommon conversations with people who achieved the highest levels of success? Join David Spisak as he brings you inside the room where success stories are told by the people who lived them so that you can achieve your definition of success at an accelerated pace.
Alright, buckle up, because this episode is one of those “you’ve got to hear it to believe it” conversations.I sat down with Diego Vargas, a 30+ year veteran of the automotive industry and the new VP of Dealer Services at VinCue, to unpack how technology and curiosity are shaping the future of retail automotive. Whether you’re a dealer navigating inflation, rising interest rates, or the evolution of used car strategies, this conversation is packed with insights that can help you level up in 2025 and beyond.Here’s a sneak peek of what we got into:The golden rule of 2025: Why “back to basics” is the key to thriving in a post-pandemic world.AI and tech made simple: How the right tools can help you get the right cars, price them smartly, and move inventory faster than you ever thought possible. (Yes, AI isn’t just for tech bros—it’s for car pros too.)Vendor chaos is out, simplicity is in: Diego explains why dealerships need fewer tools, not more, and how streamlining your tech stack can save you time, money, and a whole lot of headaches.Why curiosity is the ultimate superpower: Diego’s take on how staying curious can help you adapt, innovate, and stay ahead in a business that changes faster than interest rates.Diego’s passion for helping dealers isn’t just talk—it’s backed by decades of experience, a deep respect for the industry, and a relentless drive to innovate. If you’ve ever caught yourself thinking, “Am I doing enough to stay competitive?” or, “How do I make sense of all this tech?”, this episode has your name written all over it. And let’s be honest, the car business isn’t getting any easier, but with the right mindset, tools, and partners, there’s massive opportunity on the horizon.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now! 🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
1/16/25 • 35:34
In this episode I had the absolute privilege of sitting down with two of the sharpest minds in the automotive industry: Edgar Castellanos, the mastermind behind California Motors Direct and Euro Motor Cars, and Daniel Crainic, the driving force of DNC Motors and Time Auto Group.These guys didn’t just stumble into success—they built it from the ground up, navigating the challenges of independent dealerships, then scaling into multi-franchise operations. What’s most fascinating? They’ve taken the lessons learned from the scrappy, no-safety-net world of independents and applied them to thrive in the franchise space.We talked about it all. How do you source cars when inventory feels impossible? What’s the key to standing out in a crowded market? And here’s a big one—why is appraising every single car the superpower that so many dealerships overlook? Edgar and Daniel share the real, actionable strategies they’ve used to grow, from mastering niche markets to leveraging every opportunity to outpace competitors like CarMax and Carvana.Whether you’re a seasoned franchise dealer or an independent looking to scale, this episode is packed with insights that can take your operation to the next level.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
1/14/25 • 57:32
In this episode my guest is none other than Alan Haig, the mastermind behind Haig Partners and one of the most trusted advisors in retail automotive. If you're a dealer, investor, or just fascinated by the business of cars, this episode is your front-row seat to what’s really happening under the hood of the industry.Alan doesn’t just dabble in data—he and his team live it. From record-breaking dealership transactions to the shifting dynamics of private vs. public ownership, Alan shares insights you won’t hear anywhere else. We break down:2024's Wild Ride: Why profits normalized (but are still better than pre-pandemic levels) and which brands are thriving versus struggling.Dealership Value Secrets: How leadership, community connection, and even light bulbs (yes, light bulbs!) can transform an underperforming store into a profit powerhouse.Who's Buying, Who's Selling?: Why private dealers are dominating the buy-sell market and how public groups might shake things up in 2025.Outlook for 2025: Is now the time to sell your store or double down on growth? Alan shares his playbook for navigating the changing tides of dealership values.This isn’t just a conversation—it’s a roadmap for anyone in the auto biz trying to make sense of where we’ve been and where we’re headed. Alan’s blend of sharp analysis and candid stories (wait until you hear about the burned-out light bulb epiphany!) makes this episode a can't-miss.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
1/9/25 • 60:43
Alright, my friends – buckle up, because this episode is an absolute masterclass in what it takes to build a wildly profitable used car operation in today's market. And trust me, you're going to want to take notes… or at least listen twice.In this special segment of "Disruptive Forces", I’m joined by three powerhouses: Danny Zaslavsky from VinCue, Darrell Steed from Smart Wolf Consulting, and Brian Kramer from AccuTrade & Cars Commerce. Each of these guys has deep roots in the car business and now spends their days helping dealers do the impossible—turn profitability dreams into real-world results.Here’s what you’re going to hear:The #1 mindset shift every dealership needs: Why acquisition isn’t just important—it’s everything.The auction trap: Why relying on auctions for inventory is killing your margins.Technology vs. Process: How the best dealers wrap tech around their processes—not the other way around.Data isn't just numbers—it's your GPS: The exact metrics you need to watch to stay on track.The org chart shakeup: Why the used car director might just be the MVP of your entire operation.But here’s the kicker—the insights aren’t just theoretical. These guys deliver actionable, straight-shooting advice that any dealership, big or small, can put to work immediately. If you’ve been wondering:Why aren’t my used cars turning fast enough?Why does my gross profit look great, but my net profit disappears?How do I make sure my people are focused on the right things?…then this episode is for YOU.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
1/7/25 • 64:01
Hey friends, welcome back to the show, and happy holidays! Wherever you are, I hope you’re surrounded by loved ones and soaking in the good vibes this season. I’ve got a special guest for you today—someone I’ve been looking forward to having on for a while. Meet Adam Arens, the owner and operator of Patriot Auto Group. Adam is one of those names in the automotive world that stands out for all the right reasons. He’s built a reputation as an innovator, a disruptor, and a leader who doesn’t just talk about culture—he lives it. His dealerships are thriving not because of flashy gimmicks but because of the systems, people, and mindset he’s cultivated.In this episode, Adam and I dive into everything you need to know about staying ahead in the game. We talk about the art of innovation—how to balance taking risks with being a “fast follower” who executes flawlessly. Adam also breaks down how his team uses tools like VinCue to revolutionize their used car strategy, from acquisitions to reconditioning to pricing. If you’re still running on the same tech stack and processes you used last year, this episode might just be your wake-up call.And we don’t stop there. We get into:How to create a team that treats your business like it’s their own.Why turning inventory faster is more important than squeezing out every last dollar of margin.The future of EVs—and why the current tech might not be as permanent as you think.Adam’s insights are practical, real, and backed by experience. This isn’t just a chat; it’s a masterclass in how to grow your business, outpace the competition, and set yourself up for 2025 and beyond.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
1/2/25 • 78:52
Hey friends, you’re in for a real treat today. I brought on three absolute legends in the automotive world for this episode of Disruptive Forces. Meet Jason Rice, the mastermind behind Lot Pop (and a guy so obsessed with sales turn, his license plate says it all), Joel Bassam, president of Eastern’s Auto Group and a pioneer in innovative dealership strategies, and Adam Aarons, owner of the Patriot Auto Group, who’s been leading the charge in community-focused, high-performing dealerships.Here’s the deal: we went deep into the art and science of sales turn—what it takes to move cars faster, make more money, and still deliver an incredible customer experience. This is the stuff they don’t teach you in any manual. From cutting down recon times and smart pricing strategies to leveraging community branding and setting up bulletproof processes, this episode is stacked with insights you can actually use.But we didn’t stop there. We talked about the real difference-makers—how to train your team to think differently, how to lean into the data that’s right in front of you, and why holding people accountable with a little bit of love might be your best leadership move yet.If you’ve ever struggled with turning inventory, managing gross, or just figuring out how to get out of your own way, this episode is for you. It’s practical, actionable, and honestly, a lot of fun. So, grab your notebook—or just listen in while you’re on the move—and get ready to transform how you think about sales turn.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/31/24 • 48:46
Welcome back to this episode of The David Spisak Show, today's episode is an absolute must-listen for anyone in the automotive industry—especially if you’re knee-deep in the world of used cars. Joining me are two incredible guests: Jared Kalfus, EVP at Black Book, and Laura Wehunt, VP of Data & Analytics. These two sit at the very heart of the used car universe, and they’re here to unpack the past, present, and future of our industry.Here’s the deal—used cars are no longer the icing on the cake. They are the cake.We kick things off with bold predictions for 2025 and rewind the tape to dissect what actually happened in 2024. Why haven’t we seen the kind of depreciation many of us expected? What’s going on with EV values? And how on earth did Carvana make one of the biggest comebacks ever? We dig into all of it—auction dynamics, acquisition mastery, dealer disruptions—you name it.Jared and Laura share insights straight from the data trenches. Whether it’s affordability challenges, the rise of “big players” like CarMax and Carvana, or new acquisition strategies shaking up the status quo, this episode delivers the goods.Key Takeaways You Won’t Want to Miss:Why inventory acquisition is the single most critical skill to master in 2025.How shifting consumer preferences are rewriting the playbook for success.The wild world of EVs—crazy depreciation, surprising affordability, and what’s next.Real talk on auctions: Are they still worth it, or are alternative platforms the future?This is one of those episodes where you’ll want to take notes, hit rewind, and maybe even send it to your team. It’s a mix of hard-hitting facts, valuable strategy, and some fun moments (yes, there’s Santa Claus and Cybertruck talk).If you’re in the used car business—or just curious about what’s ahead—this is for you.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/26/24 • 62:56
Hey there, friends! You know I love bringing the heavy-hitters to the show, and today is no exception. In this episode of Disruptive Forces, I’m joined by four absolute legends in the industry: Tommy Gibbs, a veteran who’s guided countless dealers to success; David Long, the mastermind behind 79 (and counting) buy centers; Rob Ruth, who’s doing mind-blowing numbers in a tiny town of 2,900 people; and Patrick Abad, the culture and merchandising wizard behind Beaver Toyota’s legendary success.What did we talk about? Oh, just EVERYTHING you need to know to become a merchandising master. We broke down how to sell even the most “problematic” cars, why the first 72 hours in your recon process are gold, and how controlling the narrative around your inventory can completely change the game. Rob and Patrick shared killer tips on private acquisitions, while David gave us a behind-the-scenes look at how the best buy centers are turning inventory challenges into profit engines.Here’s what you’ll learn:Why merchandising is all about controlling the narrative—and how to do it like a pro.The secret sauce to managing auction vs. private acquisitions and why it matters.How to eliminate friction in your process (hint: it starts with the check).The metrics every dealer must monitor to stay ahead of the game.And, of course, we get real about leadership: why the most successful dealers don’t abdicate responsibility—they own their used car departments and drive results.This episode is packed with actionable insights, laugh-out-loud moments, and the kind of advice you’d normally have to pry out of someone over dinner. Don’t miss out—hit play and get ready to disrupt your thinking.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/24/24 • 51:07
Ah, December, my friends, is here. The lights are up, Andy Williams is on repeat, and if you’re anything like me, you’ve already had your fair share of holiday treats. But there’s something about this time of year that just feels different, doesn’t it? In this episode, I’m diving into what makes December the most wonderful time of the year—not just for the holiday vibes but for the life lessons it quietly brings along.You know what I love most about this season? People are just kinder. Sure, there’s the occasional parking lot showdown (holiday shopping brings out the gladiator in all of us), but overall, there’s a generosity in the air that’s hard to ignore. Add to that the pure magic of seeing my kids light up with anticipation—it’s like reliving the holidays through their eyes, and honestly, there’s nothing better.But December isn’t just about family, friends, and food—it’s also about reflection. It’s the perfect time to look back on the year, celebrate the wins, and learn from the challenges. I don’t believe in New Year’s resolutions anymore (let’s be real, they rarely make it past January), but I do believe in setting real goals and building the discipline to make them happen.So grab a cup of cocoa, put on your coziest sweater, and let’s wrap up 2024 the right way. Whether you’re here for a little holiday cheer or looking to set the stage for an epic 2025, this episode has something for you. Let’s make it count. Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/19/24 • 13:04
Welcome back, my friends—today’s episode is packed with pure gold. I promised you this one would over-deliver, and I don’t make promises lightly. Joining me for a powerful segment of Disruptive Forces is the legendary Michael Porro from Honda World in Louisville, Kentucky.Michael isn’t just a dealer—he’s an innovator, a leader, and someone who lives the mantra: “Better Every Day.” From the moment we first met, I’ve admired his no-nonsense approach to reinventing processes, leading his team, and creating massive wins—without overcomplicating things.Now, listen, I know some of you hear “used car business” and think, “Oh boy, here comes the same old, same old.” But no—this episode is a game-changer. We’re talking next-level innovation, how to crush acquisitions, and why failing might actually be the secret sauce you’ve been avoiding.Here’s the kicker—Michael’s team is averaging 19 days of inventory turn. NINETEEN. That’s insane. If you’re still out here holding cars for 60 days like it’s 2010, you’re gonna want to hear how he does it. Spoiler alert: it involves flipping the script on appraisals, shaking up processes in the service drive, and paying all the money, all the time.If you’re tired of doing the same things and expecting new results, this one’s for you. Tune in. Listen up. And if you’re anything like me, you’ll walk away saying, “Man, I need to read more books and appraise more cars.”Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/17/24 • 36:58
Alright, here’s the deal. You know how some conversations stick with you long after they’re over? Well, that’s exactly what happened the first time I chatted with Jarrod Kilway, VP of Digital Operations at Casa Auto Group. And when I say "stick with you," I mean I was still thinking about it during Thanksgiving dinner. So, naturally, I had to bring him back for round two.If you’re wondering why you should care about someone called the "VP of Digital Operations," let me put it this way: Jarrod is like the tech whisperer of the auto industry. He’s the guy who untangles the mess of tools, processes, and data most dealerships trip over daily. You know, the stuff that keeps you awake at night.This episode? It’s a roadmap for 2025. Jarrod and I dig into the big questions:Leasing: Could it save dealerships from the affordability crisis, or does the industry need a crash course on how to actually explain it to customers without sounding like a math teacher?CRMs: After three decades, why are we still treating them like overpriced Rolodexes?AI and Tech: Are you future-proofing your dealership or just duct-taping more "solutions" onto an already wobbly stack?So if you’re gearing up for 2025 and want to crush it, this episode is your cheat code. Trust me, you don’t want to miss this.Go ahead—hit play. I’ll meet you there.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/12/24 • 68:30
Picture this: You’ve got the cars, the team, and the ambition, but something’s clogging up the works—your recon process. Sound familiar? Well, today’s episode of Disruptive Forces in Retail Automotive is here to blow the doors off your inefficiencies and show you how to get those cars from just bought to just sold in record time.I’ve gathered an all-star crew to spill their secrets and strategies that are transforming recon from a pain point into a profit generator.Here’s what we dig into:The surprising reason most recon delays aren’t happening in the shop—they’re happening before the car even gets there.Why tracking every minute, every dollar, and every process is the game-changing move most dealers overlook.The “Do Not Buy” list: What it is, why you need one, and how it saves you time and headaches.Plus, Joel’s jaw-dropping strategy to get cars listed for sale before they even leave the auction lot.This isn’t just another conversation about reconditioning. It’s a behind-the-scenes look at how top dealerships are crushing their timelines, cutting their costs, and driving their sales to new heights. If you’ve ever wondered why some shops run like a Swiss watch while others feel like a hamster wheel, this episode is your answer.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/10/24 • 64:46
Today's episode is a must-listen! I sit down with none other than Chris Martinez, General Manager of Mercedes-Benz of San Antonio—a leader who has not only mastered the auto world but also written the book on it. Literally.Let me set the scene for you. Chris didn’t grow up dreaming about selling cars. In fact, his twin brother accidentally nudged him into the business (you’ll want to stick around for that hilarious story). Fast forward over two decades, and Chris is now at the helm of one of the most prestigious luxury brands, juggling life as a husband, dad of four, and author of seven incredible books—yes, seven!In this episode, Chris shares how businesses can thrive in a world of constant change while staying grounded in the fundamentals. You’ll learn why focusing on the basics—exceptional customer service, relationship-building, and team empowerment—can still be your ultimate competitive advantage.One of the standout moments? Chris breaks down how products like XPEL—a clear paint protection wrap—are revolutionizing customer experience and boosting dealership profitability. It’s a perfect example of how offering something unique can help your business stand out, even in the most crowded markets.If you’re looking for inspiration, actionable insights, and a few laughs along the way, this episode delivers. Dive deeper into Chris’s journey, his books, and the innovative strategies shaping Mercedes-Benz of San Antonio. Hit play, subscribe, and share this with someone who’s ready to take their business—and career—to the next level.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
12/5/24 • 47:54
In this powerhouse panel discussion, I sit down with some of the sharpest minds in automotive retail to tackle one of the biggest challenges facing dealerships today: achieving the ideal inventory mix. Joining me are Joe Blanco GM Sheehy Auto Group, Boris Lopez VP of Operations Toy Tech Motors, Adam Arens of Patriot Subaru, and Danny Zaslavsky, President and co-founder of VinCue. Together, we unpack the strategies, processes, and game-changing innovations that are helping these dealers stay ahead in an ever-evolving market.Why is inventory mix such a big deal? Because it’s not just about the cars on your lot—it’s about sales velocity, profitability, return on ad spend, and so much more. This episode dives deep into the "aha moments" that led these leaders to rethink their approach, the tools and technologies transforming the game, and the cultural shifts that are critical to sustained success.From leveraging data to empower appraisers to understanding why the wrong car at the right price can still win, we cover it all. Plus, you’ll hear actionable advice for breaking free from outdated systems and processes that might be holding your dealership back.If you’re ready to stop playing catch-up and start driving innovation in your used car operations, this episode is for you. Grab your notebook because the insights are flying fast and furious—and trust me, you’re going to want to take notes.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
11/28/24 • 61:06
This one’s special. You know I’m all about digging into the real stories—the wins, the lessons, and the grit behind the people shaping our industry. Today, I’m sitting down with Yossi Levi, or as most of you know him, Car Dealership Guy. If you’ve been following his journey, you already know he’s the guy who took what many see as a “traditional” business and flipped the script, building a brand, a movement, and a thriving media presence—all while staying true to his used car roots.But what makes Yossi’s story so powerful isn’t just his success—it’s his why.In this episode, we explore:Yossi’s Journey: How he went from reluctantly joining the family business to scaling operations that sold thousands of cars a year.Marketing Mastery: The secrets to delighting customers in ways that build loyalty, elevate your brand, and differentiate your dealership in a crowded market.The Evolution of Used Cars: Why the used car department is no longer the icing on the cake—it is the cake.The Future of Automotive: How AI and automation are reshaping the landscape and why your people and brand will always be your greatest assets.This episode isn’t just about Yossi’s journey—it’s about what you can learn from it. Whether you’re running a dealership, building a team, or just trying to stay ahead in a fast-changing world, there’s a nugget in here for you.And as we wrap up, Yossi drops a gem that’s still echoing in my mind: “If you’re going to do something, be the best at it. Don’t dabble—dive.”Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
11/21/24 • 39:49
Ever wondered why some dealerships are thriving online while others seem to struggle with customer retention? What if your website’s design and speed could make the difference between a customer purchase and a lost opportunity? In today’s digital world, first impressions are often made on a screen, not in person. In this episode, Kyle Mountsier, COO of Auto Genius, dives deep into why many dealership websites are unknowingly driving potential buyers away—and how to fix it. What We Discuss in This Episode:Here’s the deal: we’re all hustling to bring customers through digital doors, but as Kyle points out, many dealerships are actually putting up invisible barriers—confusing pages, endless CTAs, and sluggish load times that can drive customers away before they even step foot in a showroom. Imagine your website going on a diet. That’s right. Kyle breaks down why trimming the fat—simplifying and speeding up the experience—is the game-changer we’ve been overlooking.In this episode, we get real about the simple yet powerful changes that can transform your site into a customer magnet. We dig into the psychology behind consumer decision-making, the wild impact of adding friction in the right places, and why an “Amazon experience” isn’t just for retail giants. Kyle even shares how AI is shaping the future of automotive and how a lean, tech-savvy dealership can go head-to-head with the big guys.Key Highlights:Why your website might need to “go on a diet”The hidden barriers between customers and conversionsHow AI is leveling the playing field for dealershipsInsights on making the digital experience as seamless as a showroom visitIf you’re ready to transform your dealership’s online presence, this conversation is a must-listen.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
11/14/24 • 65:19
What if every appraisal was the key to industry-leading profitability? In today's market, the power of acquisition strategies has never been more critical. With the rise of disruptors like Carvana and CarMax, the question on every dealership's mind is: How do we stay competitive and maximize profitability?In this episode of Disruptive Forces in Retail Automotive, I sit down with three industry heavyweights—Joe Blanco, Rob Ruth, and Brian Kramer—to discuss how they’re navigating the complex terrain of used car acquisition in the face of these unprecedented challenges. From creating separate acquisition brands to redefining service drive interactions, these leaders are not only adapting but thriving. Their insights? Game-changing.What We Discuss In This Episode:This conversation digs into the exact strategies these top players are using to stay ahead. Joe is breaking down how Sheehy’s been able to go from auction-dependent to building its own consumer-direct brand, "Sheehy Buys Cars." Rob talks about what it’s like to be in a small market but make massive waves by becoming a used car powerhouse. And then there’s Brian, who’s going to shed light on the tech side—how tools like AccuTrade are allowing dealers to compete head-on with the big disruptors, appraising faster and with more precision than ever.Here’s what I need you to ask yourself: What would happen if your store could run appraisals on every single vehicle that rolls through your lot? How much would change if your team saw every customer as a potential acquisition, not just a sales lead? We’re talking about a shift in mindset here—a move from playing defense to going on the offense.In an era where competition is only intensifying, the strategies shared in this episode could redefine success for dealerships across the nation. By building strong acquisition channels, harnessing technology, and reimagining service interactions, these leaders are setting a blueprint for sustained growth. This episode is a must-listen for anyone eager to turn acquisition into their dealership's greatest strength. Because at the end of the day, the difference between surviving and thriving is in the details.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
11/8/24 • 55:11
What if building a company isn’t just about selling a product, but about transforming an industry? In this episode, I sit down with my longtime friend Tim Cox, Co-Founder and Chief Evangelist of CarNow, a guy whose journey from the dealership floor to creating one of the industry’s most impactful tech solutions is nothing short of legendary.We dig into how CarNow came to be—not from some grand blueprint, but from a real need Tim saw while grinding it out in dealerships day after day. Tim’s story is packed with those raw, unfiltered moments every entrepreneur can relate to: the 4 a.m. grinds, the endless search for better processes, and the unwavering commitment to his team and customers. Trust me, it’s not the product that makes CarNow special; it’s the intention behind it, the obsession with helping people, and the pursuit of excellence that has taken it from a startup to a cornerstone in automotive retail.Here’s what we’re unpacking in this episode:The Real Origin Story: How an “unscheduled” meeting at a dealership turned into a game-changing business.Process as the Ultimate Differentiator: Why Tim believes process isn’t just essential—it’s non-negotiable. "You’re either moving forward or moving backward; there’s no standing still."The Truth About Thoughtful AI: Tim doesn’t just throw around the buzzwords; he digs into CarNow’s hybrid approach to AI and why he believes in using it to assist—not replace—human interaction.The People-First Playbook: From the Hennessy Group to Butler dealerships, Tim talks about the legendary teams he’s worked with and the leadership lessons he’s learned from the best in the game.Tim’s philosophy? Hire the right people, set the vision, and then get out of their way. This isn’t your typical “product showcase” episode. It’s about relationships, resilience, and the art of staying humble even when you’re working with some of the biggest players in the industry.If you’re all about finding inspiration from real stories and genuine people, you’re going to love this conversation. Whether you’re knee-deep in the car business or just looking for the kind of wisdom that applies anywhere, Tim Cox is here to deliver.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
10/31/24 • 46:44
You know, one of the things I love most about this industry is that every leader has a story—and today’s guest, Damon Lester, has one of the most unique I’ve ever heard. Imagine stepping into the world of auto dealerships before you’ve even set foot inside a dealership. Yeah, you heard that right. Damon went from the world of accounting to becoming the owner of Nissan Bowie and long-time chairman of NAMAD, and his journey is nothing short of incredible.In this episode, Damon and I dig deep into what it takes to lead in an industry that’s been through its fair share of challenges. We talk about how he accidentally found himself in the automotive world, the life-changing lessons he learned from working overseas in post-Soviet countries, and why diversity in leadership isn’t just a checkbox—it’s a key driver of success.Damon’s insights on navigating the complex world of dealership ownership, especially as a minority dealer, are something you don’t want to miss. We also dive into how the auto industry has shifted from having to embrace diversity to wanting to, and what that means for the future of dealerships.A Glimpse Into the Episode:“People are people, no matter where they come from,” Damon shares, reflecting on his time overseas. This insight serves as a foundation for his leadership at NAMAD, where fostering diversity isn’t just a goal—it’s a necessary ingredient for success in the automotive industry. Whether he’s discussing the challenges of dealership ownership or the cultural nuances of buying a car, Damon’s insights are both profound and practical.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
10/24/24 • 54:34
What does it really take to go beyond your limits and lead under the most intense pressure? In this episode, I sit down with Errol Doebler, a man who has redefined what it means to lead. From serving as a Navy SEAL to tracking terrorists as an FBI agent, and now as the founder of Ice Cold Leader, Errol’s journey is one of grit, resilience, and relentless pursuit of excellence.We dive into the defining moments that shaped his path—from flipping through a Naval Academy book in sixth grade to surviving Hell Week in SEAL training, where 70% of candidates quit. Errol shares what sets Navy SEALs apart, not just physically but mentally. He talks about the importance of never letting quitting become an option, a mindset that’s carried him through life-threatening missions and into his new career as a leadership coach.For those of you who’ve been with me for years, you know I don’t throw around the word “transformational” lightly, but this episode is just that. Errol’s unique approach to leadership isn’t just for the battlefield—it’s for the boardroom, your team, your family, and even your own personal growth. He shares how the lessons learned in special operations apply to all of us, from solving everyday problems to overcoming life's toughest challenges.If you’ve ever wondered how the best of the best think, act, and lead when the stakes are highest, you’re not going to want to miss this one.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
10/17/24 • 63:40
You know those conversations that hit you like a lightning bolt? The ones that leave you thinking, "Wow, I’ve never looked at it that way before"? Well, buckle up because this episode is one of those.I’m sitting down with none other than Cliff Banks—a true legend in automotive journalism. Cliff has been ahead of the curve for over 30 years, and today, he’s sharing insights that will reshape the way you think about the future of our industry. We’re talking about Autovate, the event that brings together the best minds in automotive retail, venture capital, and innovation. This isn’t your average conference—it's where the real movers and shakers come together to make things happen.Cliff and I dive into the realities of electric vehicles—what’s working, what’s not, and why some OEMs are scrambling to shift gears. Plus, we tackle the evolving landscape of mergers and acquisitions in automotive retail. What does the future hold for dealerships, and how can you position yourself to thrive in 2025 and beyond?This episode is packed with hard-hitting insights, candid truths, and even a little humor along the way. Join me and Cliff as we pull back the curtain on what’s really going on in automotive—and trust me, you won’t want to miss this.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
10/10/24 • 65:22
We’ve all heard it—tech this, AI that—but let me ask you this: If technology has advanced so much in our industry, why are we still stuck selling the same number of cars we did 20 years ago? What’s really holding us back? In this episode, I sit down with Jarrod Kilway, VP of Digital Operations at Casa Automotive Group, to uncover the real reasons dealerships haven’t fully tapped into the potential of today’s tech—and how we can turn it around.Jarrod is one of those rare leaders who sees beyond just the shiny new tools and asks the critical question: How do we future-proof the dealership? We dive into everything from the overwhelming tech stacks dealers are trying to navigate to the missed opportunities in training and marketing that could be the key to doubling performance.Together, we’ll explore:How dealerships went from manual newspaper ads to real-time pricing updates (and why that shift isn’t enough)The untapped potential of AI to solve real problems (not replace people)Why we need to rethink our marketing approach if we want to grow beyond the 10-car plateauAnd why the experience—not the car—is the real product we should be selling todayTrust me, you don’t want to miss this one. Jarrod drops some serious knowledge bombs that will have you rethinking how you run your dealership and where we’re heading as an industry.If you're ready to future-proof your dealership and stay ahead of the curve, this episode is for you. Let’s get into it!Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
10/3/24 • 65:13
"Ever felt like you’re stuck in a never-ending cycle of ‘best practices’ that never seem to move the needle? In this episode, I’m thrilled to introduce you to someone who’s been breaking the mold in the automotive world – Darrell Steed, founder and president of Smart Wolf Consulting.Darrell isn’t just another industry voice; he’s the guy who’s out there solving real problems for dealers just like you and me. We dive deep into what it really takes to win in the used car game, from dismantling outdated processes to building strategies that actually work. You’ll hear why most dealerships are their own worst enemies when it comes to used car acquisition, and why it’s time to stop relying on so-called ‘best practices’ that are more about hype than results.What I loved about this conversation is how Darrell doesn’t pull any punches. He’s been in the trenches, knows what works, and isn’t afraid to call out what doesn’t. He shares the story behind his nickname, ‘The Wolf,’ and how he became the go-to guy when dealerships were facing insurmountable challenges. We tackle everything – from finding the right used car manager to creating a culture that fosters accountability and growth.If you’re ready to stop playing it safe and start making real, transformative changes in your used car department, this is the episode for you. Listen in as Darrell and I unpack the hard truths and the proven strategies that will take your dealership from struggling to soaring.“The truth hurts only when it should.” – This line hit me hard, and I think it’ll resonate with you, too.Grab a coffee, get comfortable, and let’s dive into the kind of conversation that’s going to make a difference in how you approach your business.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
9/26/24 • 49:00
In this episode I'm diving into a topic that has been a thorn in the side of dealerships for as long as I can remember – the used car department.You’re probably wondering, “What do happiness and the used car department have in common?” Well, in more ways than one, both seem to slip out of reach just when you think you’ve got them figured out. But here’s the kicker: just like happiness, a successful used car department is achievable—if you know the six critical areas to master. From inventory challenges to sourcing strategies, and the all-too-familiar pain points of auctions and reconditioning, I’m laying it all out in this episode.What We Discuss In This Episode:We’ll cover some big questions: Why do disruptors like CarMax and Carvana seem to be thriving while others struggle to keep up? How do you make acquisitions your secret weapon instead of a financial sinkhole? And most importantly, how can you turn your used car department into a powerhouse of profitability—consistently?After decades in the industry, I’ve seen it all. I’m going to break down the six critical areas every dealership needs to master to not just survive but thrive. And let me tell you, these aren’t theories—they’re proven, battle-tested strategies used by top dealers across the country.So if you’ve ever felt like your used car department is more like a ticking time bomb than a money-making machine, this episode is for you. Together, we’ll explore how to finally crack the code on used car success and build something sustainable for the future.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
9/19/24 • 28:41
Alright, friends, buckle up because this episode is going to completely reshape how you think about the used car game. If you've been in the industry as long as I have (and that's 45 years, but who's counting?), you know the used car department can either make or break a dealership. But why is it still such a puzzle for so many? What is it about used cars that makes even the most seasoned dealers scratch their heads?Today, I’m sitting down with none other than Jasen Rice, the guy who’s been quietly revolutionizing how dealerships handle inventory with his company, Lot Pop. Jasen isn’t about the fluff—he’s walked through thousands of dealerships and has been in the trenches, just like you and me. Over the next hour, we’re digging deep into the strategies that ACTUALLY work, like his game-changing "First 30" strategy that helps dealerships move 60-70% of their inventory in the first 30 days. And let me tell you, there’s a reason that’s the sweet spot for profits.We’re also getting real about the concept of appraisal velocity (yeah, it's a thing). Jasen drops some serious knowledge on why you need to be appraising EVERY car that crosses your lot if you want to stay ahead of the Carvanas and CarMaxes of the world. Trust me, it’s eye-opening, and once you hear it, you’ll never think about appraisals the same way again.So, whether you’re looking to fine-tune your dealership’s inventory management, boost your profitability, or just get some practical tips to implement tomorrow, this conversation is a goldmine. Grab your notepad, hit play, and let’s get into it!Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
9/12/24 • 56:31
In today’s rapidly evolving automotive industry, one thing is clear—used car acquisition is no longer just a piece of the puzzle; it is the puzzle. In this episode, I sit down with Frank Knox, Vice President of Unique Auto Sourcing, to explore the vital role of acquisition in the future of dealerships. Frank draws from his 23 years of experience, including 18 years with CarMax, to share invaluable insights on how dealerships can pivot their strategies to compete with industry giants like CarMax, Carvana, and AutoNation.For years, dealers have been stuck in the same old loop when it comes to used car acquisition, and it’s no secret that it’s the one thing that can make or break your business. But what if I told you that the way you’ve been going about it is actually holding you back? Frank, who spent nearly two decades at CarMax (yes, the same CarMax that went from $42 million in revenue in 2014 to $12 billion today), is dropping some serious knowledge on what needs to change if you want to stay in the game.We dive into everything from why appraising every single car is non-negotiable, to how CarMax and Carvana mastered acquisition in ways that many dealers are still refusing to adopt. Trust me, this is one of those conversations that could completely shift your thinking—and your results.Frank’s message is clear: If you're not focused on procuring the right cars, your dealership is already falling behind. From appraising every car that enters your lot to leveraging data-driven tools like AccuTrade, this conversation dives deep into actionable strategies that any dealership can adopt.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
9/5/24 • 52:14
Hey, it’s David here. I’m going solo on this one, and I’ve got something on my mind that I just couldn’t wait to share with you. Let’s talk about something that might make a few people uncomfortable, but it’s too important to ignore—your used car department.For years, we’ve all been conditioned to believe that the new car department is the beating heart of our dealerships. But here’s the thing: times have changed. The real secret to future-proofing your dealership’s profitability lies in your used car department. Yep, you heard that right. In this solo episode, I'm going to share why the new car department, as we know it, will never be the same again and why your dealership's future lies in mastering used cars. We'll talk about the data, the processes, and the mindset shifts that can transform your used car operation from an occasional win to a consistent, profit-driving machine. If you're ready to rethink how you approach your dealership's success, this episode is for you. Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
8/29/24 • 13:06
In this week's episode I’ve got something truly special for you in this episode. I sit down with Napo Rumteen, a veteran in the automotive industry and the innovative mind behind Interactive EQ. Together, we explore the often-overlooked yet crucial element of emotional intelligence (EQ) in hiring and team building. Napo shares his journey from working with industry giants to founding a company that’s set to revolutionize how we assess and develop talent.But what’s really going to blow your mind is the way Napo is rethinking how we approach hiring and team building. We’ve all been there—hiring someone who looks great on paper but doesn’t quite mesh with the team, or wondering why that one person who seems to have it all just isn’t cutting it. Napo’s got the answers, and it’s all about emotional intelligence. Yep, that elusive "X-factor" we don’t talk about nearly enough.Key Takeaways:Understanding the role of emotional intelligence in hiringHow Interactive EQ is changing the game in talent assessmentThe importance of soft skills in building a winning teamReal-world examples of EQ in action and its impact on business successConnect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
8/20/24 • 43:38
What if the very thing holding you back could become your greatest asset? How do fear and anxiety influence your success—both personally and professionally? In this episode, we explore these questions and more as we delve into the dynamics of fear with Stephen Dietrich.Stephen Dietrich is a partner at Holland & Knight, where he specializes in dealership law, including mergers and acquisitions (M&A). Beyond his legal expertise, Stephen is an author who has dedicated himself to understanding and harnessing the power of fear and anxiety. His recent book, Fear Dynamics, provides a roadmap for leveraging these often misunderstood emotions to achieve both personal growth and professional success. Stephen’s journey is not just about overcoming obstacles but about transforming them into powerful tools for improvement.What We Discuss in This Episode:The intersection of personal growth and professional successHow to harness fear and anxiety for meaningful achievementThe role of emotional intelligence in modern leadershipInsights into the recent CDK outage and its impact on dealershipsThroughout our conversation, Stephen emphasizes that fear and anxiety are not enemies to be vanquished but powerful forces to be understood and harnessed. He challenges the conventional wisdom that suggests these emotions should be eradicated and instead offers a new perspective: by learning to manage and leverage fear, we can unlock higher levels of performance and satisfaction in both our personal and professional lives.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
8/9/24 • 72:57
Welcome to the David Spisak Show! I'm thrilled to have you here for an enlightening conversation with Robert Hollenshead, a true legend in the retail automotive industry. If you've been in the business over the last few decades, you undoubtedly know Robert. For those who don't, Robert is a pioneer in the wholesale automotive market with over 40 years of experience, developing transformative tools like AccuTrade and Headstart DMS. Today, we dive deep into the evolution of the industry and explore how data and technology can revolutionize the way we appraise and sell used cars.What We Discuss In This Episode:What if the secret to boosting your used car sales wasn't in marketing or inventory, but in something as simple as improving appraisals? How does leveraging technology and data transform the traditional approach to used car sales?Robert passionately discusses the importance of accurate appraisals, revealing how they can significantly boost sales and profitability. It's not about increasing inventory or marketing spend; it's about using data to understand and meet customer needs. Throughout the episode, we explore real-world examples of dealerships that have transformed their operations by embracing Robert's innovative tools. To learn more about Robert Hollenshead and his groundbreaking work in the industry, visit davidspisak.com.Connect with David Spisak to Achieve Exponential Growth:Linkedin: https://www.linkedin.com/in/davidspisak/Website: https://www.davidspisak.comEmail: david@disruptivegrowthsolutions.comPhone: +1 (510) 604-0308Visit https://linktr.ee/spisakd for all our linksLike this show? Please leave us a rating and review where you're listening right now!🎧 Subscribe on Apple: https://podcasts.apple.com/us/podcast/the-david-spisak-show/id1602552929🔊 Subscribe on Spotify: https://open.spotify.com/show/6oPjFeHfnxNXPTHXxNwIsm?si=4fc3f546d07a4679
8/1/24 • 54:33
