Welcome to How We Grow. Consider this your playbook for all things vacation rental, as we deep-dive into the latest hot topics, technology, and strategies, to help you take your vacation rental business to the next level. Hosted by industry veteran, Lynell Gordon.
Define Your Growth Goal with Alex Zemianek of JZ Vacation Rentals
Join Lynell Gordon as she talks to Alex Zemianek of JZ Vacation Rentals about the key to sustainable growth. This episode is sponsored by Streamline.
Why Change, Self-Empowerment, and Curiosity are Crucial to Growth with John Suzuki
Join Lynell Gordon as she talks to John Suzuki of Finding Better about how to grow both professionally and personally through curiosity, self-empowerment, and being open to new ideas.
Making the Real Estate Leap with Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet
Join Lynell Gordon as she talks to Sarah Bernard of Red Key Realty Leaders and Sonnenblick Chalet about managing both real estate and vacation rentals. This episode is sponsored by Streamline.
Mistakes Are Okay with Rachel Alday of Abode Luxury Rentals
Join Lynell Gordon as she chats with Rachel Alday of Abode Luxury Rentals about organically growing a property management company. This episode is sponsored by Streamline.
Vac-AI-tion Rentals with Francois Gouelo of Enso Connect
Join Lynell Gordon as she talks to Francois Gouelo of Enso Connect about the potential use cases of AI in hospitality. This episode is sponsored by Streamline.
Branding is Essential! Advice from Fred Cercena of GetAway Vacations
Join Lynell Gordon as she chats with Fred Cercena of GetAway Vacations about marketing your vacation rental company in the best way possible. This episode is sponsored by Streamline.
Document Your Processes! with Valerie Budd and Jessica Grogan of Rent Branson
Join Lynell Gordon as she chats to Valerie Budd and Jessica Grogan from Rent Branson about the processes and software needed for scaling up your vacation rental company. This episode is sponsored by Streamline.
Managing Homeowner Relationships with Tiffany Hobbs Wilson of Hobbs Realty
Join Lynell Gordon and Tiffany Hobbs Wilson, Chief Operating Officer and BIC at Hobbs Realty, as they discuss managing relationships with homeowners and the key to homeowner acquisition. This episode is sponsored by Streamline.
Maximizing Revenue in Vacation Rentals with Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales
Join Lynell Gordon and Douglas Brindley, Owner and President of Brindley Beach Vacations & Sales, as they share quick tips for increasing revenue in the industry. Learn about implementing fees, selling travel insurance, and maximizing profitability.
Build Your Voice and Grow Your Short-Term Rental Business with Jennifer Mucha, President and Founder of Arrived
Join Lynell Gordon and Jennifer Mucha as they discuss what you need to have in place to grow in the rental property industry. Tune in to learn what pitfalls to avoid from someone who’s been there and done it.
Life in Maui as a Property Manager with Scott Jordan, Owner of Maui Life Realty
Join Lynell Gordon and Scott Jordan, Owner of Maui Life Realty, as they discuss life after the Maui fires and how vacation rentals in the area are coping with the effects. Please note: This episode was recorded in September and regulations in Maui may have changed. As of December 11th 2023, Lahaina remains fully closed to the public out of respect to the town's residents but the rest of West Maui has reopened. Visiting the area supports the local residents whose livelihoods rely on tourism.
The Power of Mentorship with Matt Landau, Founder at VRMB.com
Join Lynell Gordon and Matt Landau, Founder at VRMB.com, as they chat live from Streamline Summit. Together, they discuss insights from the VRMB Community on mentorship and the joy of running a successful vacation rental business.
Homeowners Become Family with Michael Godfrey, Owner of Michael’s Vacation Rentals
Join Lynell Gordon and Michael Godfrey, Owner of Michael’s Vacation Rentals as they explore how to organically grow your vacation rental business; whether or not you should become a franchisee; and why fostering relationships with homeowners is so important.
Don’t Grow Unless You’re In Control with Jed Stevens, Co-Founder of Koloa Kai Vacation Rentals
Join Lynell Gordon and Jed Stevens, General Manager and Co-Founder of Koloa Kai Vacation Rentals, as they discuss the key to sustainable growth of property management companies, the need to build a solid team early on, and the importance of being a place where guests can make memories for big life moments.
Relationships: The Key to Real Growth in the Industry with Fiona Quinn, SVP at AvantStay
Join Lynell Gordon and Fiona Quinn, Senior Vice President at AvantStay, as they delve into why the vacation rental industry is such a wonderful and beautiful one; why property managers need to be more involved with advocacy; and why your relationships within the industry are so vitally important.
Why Advocacy is SO Important with Scott Leggat of Inhabit
Join Lynell Gordon and Scott Leggat of Inhabit as they delve into why advocacy is so important, how Inhabit raised money for their advocacy program, and why you should get involved with your local community if you want to grow your business.
How to Find the Perfect Homeowner with Ginger Harrelson, Co-Owner of Beachball Properties
Join Lynell Gordon and Ginger Harrelson, Co-Owner of Beachball Properties, as they explore what exactly the perfect homeowner looks like; how your goals will change as you grow your business; and why, sometimes, you need to take on any and all work that comes your way.
Get to Know Your Rental Homeowners with Audrey Miller, Co-Owner of Cottage Connection of Maine
Join Lynell Gordon and Audrey Miller, Co-Owner of Cottage Connection of Maine, as they delve into why you should always look for help when starting out; why you should care about your guests; and the value of getting to know and building trust with your homeowners.
Creating a Positive Company Culture: Lessons from Steve Schwab of Casago
This week, Lynell Gordon is joined by Steve Schwab to explain how cultivating a strong positive culture based on shared values and principles is crucial to empowering your employees and creating a successful vacation rental business.
Streamlining Guest Experience with AI and Digitization: Insights from Francois Gouelo of Enso Connect
Join Lynell Gordon and Francois Gouelo as they deep dive into how streamlining guest communication and providing accurate responses can help amplify the guest experience. Learn how a unified messaging platform can enhance property management while creating a personalized guest experience.
Back-to-Basics: What Makes the Vacation Rental Industry Special? With Steve Frellick of Yonder
Join Lynell Gordon and Steve Frellick as they delve into the importance of passion in the vacation rental business, the power of optimism, and the not-so-positive changes since the COVID-19 pandemic and the rise of technology. Learn more about the history of the vacation rental industry as Steve highlights the value in maintaining the original roots.
From 950 to 1,200 Properties: How SkyRun Stayed Consistent, with CEO Lukas Krause
Join Lynell Gordon and Lukas Krause as they dive into the recent rapid evolution of the property management space. From discussing the new and upcoming trends in culture and technology to SkyRun’s rapid growth from representing 950 properties to over 1,200, Lynell and Lukas offer invaluable insights for all property managers.
Keep Your Owners Happy and You’ll Thrive with Alistair Malins, CEO of Luxury Cottages
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alistair Malins, CEO of Luxury Cottages. Join him and Lynell as they discuss how to keep property owners happy and why you need to partner with the right people, not just anyone.
The Art of Less: Maximizing Profits in Vacation Rentals with Rachel Gainsbrugh of Short Term Gems
Join Lynell Gordon and Rachel Gainsbrugh as they take a deep dive into the secrets to making more money with fewer properties, the strategies for growing a profitable vacation rental business, and the significance of understanding the guest journey.
Will Your Business Go? With Alex Zemianek, Founder & CEO of JZ Vacation Rentals
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Alex Zemianek, Founder & CEO of JZ Vacation Rentals. He and Lynell get into the heart of the importance of acquiring customer information, and how to know which direction your business should go when you’re starting.
Figure Out Your KPIs with Meaghan Moylan, Executive Director at Outpost
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Meaghan Moylan, Executive Director at Outpost. Together, her and Lynell discuss the importance of placing all your emphasis on the growth of your team and how to lead them with transparency!
Surround Yourself With a Network with Travis Wilburn, Co-Founder of Blue Cedar Partners
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Travis Wilburn, Co-Founder of Blue Cedar Partners. Join him and Lynell as they discuss the future of AI in vacation rentals and why you need to surround yourself with a network of others in the industry.
The Keys to Growth as a Vacation Rental Business with Ryan Dame, Co-Founding Partner at Casago
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Ryan Dame, Co-Founding Partner at Casago. Together, he and Lynell delve into why OTAs are integral to Casago and why growing as a business is something you need to commit to.
Why Workplace Culture is So Important with Robin Craigen, Co-Founder & CEO of Moving Mountains
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Robin Craigen, Co-Founder and CEO of Moving Mountains. Together, he and Lynell discuss the importance of workplace culture and how it can have an impact on both your employees and your customers.
The Undisputed Value of Personal Service with Andrew Loyd, Director of Loyd and Townsend Rose
In this episode of How We Grow: The Vacation Rental Show, we’re joined by Andrew Loyd, Director of Loyd and Townsend Rose. Together, he and Lynell get into what it’s like building a business in such a tight niche; why you should love what you do; and the undisputed value of personal service!