Show cover of Talk Like a Leader

Talk Like a Leader

Tips, techniques, and insights for more effective leadership communication. Learn to apply powerful communication strategies to coach, inspire, and resolve conflict situations as a leader.

Tracks

12/13/22 • 10:26

The filter you apply when you listen to another person matters as much as the way you adjust your delivery for them to hear you better.

11/29/22 • 08:57

The show producer has not yet provided a description for this episode.

11/22/22 • 08:38

This episode is from 2020, but there are still a lot of important lessons about remote work that are still relevant now. Hope you enjoy! "As working from home stretches to months rather than weeks, leaders find themselves planning for and communicating about longer time horizons while working from home and communicating with their teams who are also working from home. This week, I’m revisiting and building upon a piece of advice that my colleague Wayne Turmel shared in an episode we recorded in March of this year – When You Suddenly Find Yourself Leading Remotely. The specific issue is the need for more intentionality in a remote work world." Additional Leadership Resources Listen to Wayne Turmel on Long-Distance Worklife Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Subscribe to the Podcast Don’t miss an episode! Subscribe to this podcast through the options below. iTunes Stitcher Google Play TuneIn RSS Or your favorite podcast app

11/8/22 • 13:22

Once you know something and it is obvious to you, it can be difficult to understand how it is not obvious to someone else. This "curse of knowledge" can then become a barrier to effective communication. In this episode, I'm sharing four steps that help me to overcome this communication challenge. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

10/4/22 • 10:42

This episode, like the episode last week, is what I like to call a "lighthouse" episode. It's more about what to watch out for than what to do. I'm continuing my discussion of ideas that inspired me from therulesofcivilconversation.org. Two more logical fallacies to beware of: the ad hominem and genetic fallacies. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

9/13/22 • 17:20

This episode examines how two common logical fallacies - Black-or-white thinking and Middle Ground solutions - can get in the way of effective leadership and leadership communication. Additional Leadership Resources YourFallacy.is therulesofcivilconversation.org Kind is Not Weak Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

8/30/22 • 12:10

continues the discussion about The Rules of Civil Conversation

8/23/22 • 11:27

Have you ever had a conversation with someone and you thought: "What is wrong with them?" I have, and it usually does not help me to communicate better if I linger on the thought. In this episode, I'll offer some thoughts on how to get past that thought and to disagree without being disagreeable. Additional Leadership Resources The Rules of Civil Conversation Beyond Reason: Using Emotions as You Negotiate by Roger Fisher Leadership and Self-Deception by The Arbinger Institute Crucial Conversations by Joseph Grenny Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

8/16/22 • 12:25

The show producer has not yet provided a description for this episode.

8/16/22 • 11:44

Constructive criticism rarely delivers the results you want. It tends to be received badly and to have little to no positive impact on performance. In this episode I'm addressing why it so often goes badly and what you can do instead. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

8/2/22 • 12:36

Humans love to look for patterns and reasons for things and then to build stories that explain what they observe. That tendency can create communication problems when we let the stories we tell ourselves about other peoples intentions get in the way of discussing the impact of their words and actions. In this episode, I'm exploring this idea and how it interferes with our communication effectiveness. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role Follow us on Facebook. Follow us on LinkedIn.

7/26/22 • 10:05

Conflict sounds bad. Few people look forward to "conflict" discussions. More people avoid or look to escape conflict discussions than actively participate in them. Conflict certainly has a negative emotional aspect for most people. Is conflict always a bad thing, though? In this episode I'll explore this question and offer a perspective to help you build your conflict confidence as a leader. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

7/19/22 • 10:17

Collaboration is a big part of team work and joint problem solving. Leading a team meeting, coaching a team member on their performance, setting goals with people, and resolving conflicts are all collaborative problem-solving conversations. Collaboration can be difficult – especially when emotions are high, time is short, or both. Fortunately, there is a pretty simple six-step pattern you can follow to reliably lead to collaborative solutions. In this episode, we’ll cover six questions you can ask to lead the conversation successfully through this six-step process. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted.

7/12/22 • 10:49

People often confuse kindness for weakness, and that can create problems. You do not have to be unkind in order to be strong. In this episode, I'll comment on the difference between these two ideas and how it affects leadership communication. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

7/5/22 • 05:09

Recently, I had an experience with about 120 young people aged 15-20 that taught me a lesson about the power of vulnerability to connect with people. This episode shares that experience and what I learned. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

6/28/22 • 09:34

Using assertive communication can help your to communicate more clearly and completely, and it has a risk. It’s possible to try to communicate assertively and slip over the line in to aggressive, jerk-like communication. In this episode, I’ll share three key principles (and two bonus principles) to help you strike the balance between being too passive and too aggressive. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook. Related Episodes Three Ways to Irritate Others and How to Correct It Stay Positive, Avoid Negative Three Things to Consider Before You Choose a Communication Technique Make Yourself Non-Threatening Communicate in a Way That Does NOT Convey Threat

6/21/22 • 10:48

When you step in to leadership, you inherit all of the good and bad of past leadership decisions for people who sat in your current seat in the past. Dealing with the negative expectations that can create can be a frustrating leadership challenge. In this episode, I'm offering a path forward. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

6/14/22 • 09:10

This week I was working in my shop, and I made a mistake that I new how to avoid. How is that possible? Both the answer to that question is in this episode and how the lesson connects to leadership communication is in this episode. Follow: Apple Podcasts, Spotify, Google Podcasts, Amazon Music, iHeart Radio or your favorite podcast player. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

6/7/22 • 08:54

In a recent workshop, I got a question related to how conflict resolution with other leaders might be different from conflict resolution within the team you lead. In this episode, I'm addressing the answer to that question. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

5/24/22 • 09:39

You have tried everything you can think of. You have encouraged, corrected, and taught, and, still, they keep doing that annoying thing. What do you do next? Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn. Related Episodes The Do's and Don'ts of Coaching Conversations

5/17/22 • 13:07

As much of the business world transitions from work from home to some version of hybrid or full work from the office scenario, leaders face the difficulty of addressing new expecations from their team members and other changes from what was considered “normal” before the pandemic hit with full force. In this episode, I’m looking at a mindset shift that can help you navigate these changes more successfully. Additional Leadership Resources Take our free DISC Assessment. Check out our video series, What You Should Do in the First 45 Days of Your New Role. Follow us on Facebook. Follow us on LinkedIn.

5/10/22 • 09:36

Three factors affect every element in your communication effort – relationship, message, and context. In this episode, I’ll touch on what each of these elements means and how they affect your communication efforts. Additional Leadership Resources Take our free DISC Assessment. Download our free report, The First 7 Things to Do When You Get Promoted. Follow us on Facebook.

5/3/22 • 07:45