Offer Terms and Conditions of Use

Article 1 – Presentation of the Deezer Premium Service

The Deezer Premium Service is a service offered and operated by DEEZER that makes it possible, subject to consent to these Terms, to:

– Listen to sound recordings and other musical and cultural content (such as podcasts, radio stations, videos and in certain territories, audiobooks) (hereinafter the “Content”) without any advertisement interruption, on multiple devices (up to three authorized devices) on an unlimited on-demand basis for streaming purposes and/or in “Offline Mode” as described hereunder;

– Create, share and subscribe to playlists;

– Enjoy personalized content recommendations (in particular via Flow – your personal soundtrack by DEEZER);

– Receive news and updates from the music industry, such as music festivals, artists and podcasters you follow and/or listen to;

– Receive news and updates about the Site and the Application and their respective features;

– The majority of the music tracks available are in the following high-definition format: FLAC audio bitstream data (CD quality, 16 bits, stereo, 44.1 kHz).

The Deezer Premium Service can only be used on certain compatible devices and browsers. A list of these devices and browsers can be found here.

The Deezer Premium Service is accessible from a personal computer (PC or Mac) by connecting to the Site or Application or from a portable device through the Application, which needs to be downloaded by the Deezer User.

Offline Mode:

The Deezer Premium Service is also accessible without an Internet connection, by clicking the “Offline Mode” button of the Application.

By using the Offline Mode, the Deezer User can only access the Content and playlists that he/she has previously temporarily downloaded, from the Application, onto his/her device (non-portable or portable).

Content or playlists can be temporarily downloaded through the Offline Mode button that appears on the pages of the Application. The downloaded tracks can then be listened to with no Internet connection or 3G, 4G or 5G mobile technology, for the whole subscription period, but cannot however be transferred to or burned onto any medium whatsoever.

DEEZER informs the Deezer User that it declines all liability with regard to advertisements displayed within content provided and hosted by third parties and which may be integrated into and/or referred to on the Site or the Application.

In any part of the Service, the Content you access (including its selection, placement, branding, recommendation etc.) may be affected by commercial agreements signed between DEEZER and carefully selected partners. Any such content, will be marked as such.

Article 2 – Specific conditions for the Deezer Family Service

The Specific Conditions hereunder shall apply exclusively to the Deezer Family Service in addition to Article 1 of these Terms and the General Terms and Conditions. If there is any contradiction between these Specific Conditions and the remaining Terms, the Specific Conditions for the Deezer Family Service shall prevail.

The Deezer Family Service enables the members of the same family within the same household to access the Deezer Family Service by creating a master account to which up to five (5) independent accounts and/or profiles can be linked. The Deezer User shall create profiles or shall invite via email family members to create an independent account, accessible only with his/her own password. The Deezer User shall have parental authority in order to create a profile for a minor under 18. The users of all such linked accounts and/or profiles benefit from the same features as provided by the Deezer Premium Service, except for the community features. All users of the Deezer Family Service can access and use the service simultaneously.

However, it is hereby specified that in accordance with the agreements in effect between DEEZER and the rights-holders, some tracks available in the Deezer Premium Service music catalogue may not be available through the Deezer Family Service. As a result, the Deezer User who has signed up for the Deezer Family Service would lose access to such tracks on all his/her accounts including the one created to access his/her Deezer Premium Service subscription.

It is expressly understood that in the event of inactivity of more than six (6) months by an independent account and/or profile, DEEZER reserves the right to suspend the independent account(s) and/or profile(s) concerned by said inactivity, being specified that a person with a suspended independent account may continue to have access to Deezer in free mode. For suspended profiles, Deezer reserves the right to delete the library (favorites, playlists, etc.) after an additional period of three (3) months.

The Deezer Family Service subscription and its use are restricted to members of the same family residing at the same address. Therefore, DEEZER reserves the right, at its discretion, to ask the Deezer User at any time for proof that this requirement is fulfilled.

Deezer Premium Deezer Users who wish to subscribe to the Deezer Family Service are informed that by subscribing to the Deezer Family Service, they will be charged immediately for the amount of the monthly subscription fee for the Deezer Family Service and at the same time, their subscription to the Deezer Premium Service will be cancelled automatically by DEEZER. Any current monthly subscription to the Deezer Premium Service already paid for will not be refunded.

In respect of the Deezer Family Service, the Deezer User who holds the master account is liable for non-compliance by all users of the linked accounts with the Terms.

In respect of the Deezer Family Service, temporary downloading is available for the master account on up to 3 (three) authorized devices and on up to 2 (two) authorized devices for each linked account.

The Deezer Family Service is available through only one connection per account at a time. DEEZER implements technical measures to verify multiple simultaneous connections from the same account and is therefore able to detect any attempts at multiple connections. Linked accounts can be created and deleted through the “Settings” page of the master account. Access to the Deezer Family Service for users of the linked accounts is available through the “Settings” page of the master account.

Without prejudice to any damages that DEEZER may claim, DEEZER has the right to suspend and/or cancel, without notice or compensation, access to the Deezer Family Service by a Deezer User if the Deezer User or one of the users of a linked account does not comply with the Terms.

Article 3 – Specific conditions for the Deezer Student Offer

The Specific Conditions hereunder shall apply exclusively to the Deezer Student Offer in addition to Article 1 of these Terms and the General Terms and Conditions. If there is any contradiction between these Specific Conditions and the remaining Terms, the Specific Conditions for the Deezer Student Offer shall prevail.

The Deezer Student Offer is only available to students aged 18 to 25 who are enrolled in a college or university in a country where the Deezer Student Offer is available. DEEZER has appointed a third-party to make sure the Deezer User is eligible for the Deezer Student Offer when subscribing to the Service for the first time and before each renewal. DEEZER also reserves the right to check such eligibility at any time. Subscription to the Deezer Student Offer is not available for:

– Deezer Users to the Deezer Premium Service (full price);

– beneficiaries of a current promotional offer.

In any of the above cases, in order to subscribe to the Deezer Student Offer, the ongoing subscription or promotional offer must first be cancelled or have expired.

Subscription to the Deezer Student Offer is not available via the Apple store or via telecommunications operator partners.

Finally, the holder of a Deezer Family Service master account is not eligible to subscribe to the Deezer Student Offer.

The subscription to the Deezer Student Service is valid for an initial period of 12 consecutive months. It may then be renewed or reactivated a maximum of three (3) times for periods of up to 12 months, it being understood that the Subscriber to the Deezer Student Service will no longer be able to benefit from this offer after the period of 48 months following the date of their first subscription to the Deezer Student Service.

At the end of the Deezer Student Offer (including if the subscription is not renewed by the Deezer User), the Deezer Student Offer shall be automatically converted into a full price Deezer Premium subscription unless the Deezer User opts out at least 48 (forty-eight) hours before the date of automatic renewal. As a result, the Deezer User will be charged for the full price of the monthly Deezer Premium Service until cancellation of his/her subscription; the Deezer User is hereby informed that he/she can cancel his/her subscription at any time, as per the cancellation terms hereunder.

Article 4 – Specific conditions for Deezer Web

The Deezer Web Service was a service offered and operated by DEEZER that makes it possible, subject to consent to these Terms, from a personal computer only, to listen to unlimited sound recordings and other musical and cultural content (such as podcasts, radio stations and in certain territories, audiobooks) (hereinafter the “Recordings”) in higher quality audio (than is made available through DEEZER’s other services, where available) and without any advertisements. As the Deezer Web Service is not accessible via DEEZER’s mobile and tablet applications, the Subscriber will only have access to the Deezer Free Service via these applications. It is expressly understood that this paragraph is only meant for Deezer Users who still have a subscription to the Deezer Web Service, the Deezer Web Service being no longer commercialized by Deezer.

The Deezer Web Service includes personalized music, playlists and other content recommendations.

From the Site, once the Subscriber has signed up, he/she has access to all the features of the Deezer Web Service.

The main characteristics of the Deezer Web Service are as follows:

– Unlimited access to listen to the Recordings on the Deezer Web Service;

– No advertising;

– High quality sound.

The Deezer Web Service is accessible to the Subscriber until the end of his/her subscription as stated on the subscription page of the Site at the time of subscribing or the cancellation of his/her subscription under the Terms hereunder.

Once the subscription has expired or has been cancelled, unlimited access and listening are no longer authorized.

The Recordings can be streamed throughout the entire subscription period, but cannot be downloaded, transferred to or burned onto any medium whatsoever.

DEEZER informs the Subscriber that it declines all liability with regard to advertisements displayed within content provided and hosted by third parties and which may be integrated into and/or referred to on the Site.

The use of the Deezer Web Service requires a high-speed Internet connection. These connections are not provided by DEEZER, therefore the Subscriber must first subscribe to a high-speed Internet service in order to use the Deezer Web Service.

The music catalogue available as part of the Deezer Web Service is linked to the contracts in force with the rights-holders and may therefore be subject to change. DEEZER cannot guarantee the availability of any given track or album or any artist or group in the Deezer Web Service catalogue. Moreover, DEEZER cannot guarantee that any given track, album, artist or group in the Deezer Web Service catalogue will be available indefinitely. DEEZER incurs no liability for the withdrawal of any part of the catalogue content made available.

The Subscriber can activate the Deezer Web Service on a personal computer (PC or Mac). The Deezer Web Service is only accessible from one connection at a time. DEEZER has the technical means to verify multiple simultaneous connections from the same account and is therefore able to detect any attempts at multiple connections.

Article 5 – Specific conditions for the Deezer Duo Service

These Terms, which govern the Deezer Premium Service provided by DEEZER, also apply in full to the Deezer Duo Service (as defined below), except for the specific provisions below. The Deezer Duo Service may only be accessible to certain users and/or within certain territories. You may not be offered to subscribe to this offer in your country.

The Deezer Duo Service enables the members of the same household to access the Deezer Duo Service by creating a master account to which another account or a profile can be linked. The linked profile will be created by the Subscriber, who shall have parental authority or parental authorization in order to create a profile for a minor under 16. The linked account will be invited by the master account via email. The user of such a linked account or profile benefits from the same features as provided by the Deezer Premium Service, except for the community features. All users of the Deezer Duo Service can access and use the service simultaneously.

However, it is hereby specified that in accordance with the agreements in effect between DEEZER and the rights-holders, some tracks available in the Deezer Premium Service music catalogue may not be available through the Deezer Duo Service. As a result, the Subscriber who has signed up for the Deezer Duo Service would lose access to such tracks on all his/her accounts including the one created to access his/her Deezer Premium Service subscription.

The Deezer Duo Service subscription and its use are restricted to members of the same household residing at the same address. Therefore, DEEZER reserves the right, at its discretion, to ask the Subscriber at any time for proof that this requirement is fulfilled.

It is expressly understood that in the event of inactivity of more than six (6) months by an independent account and/or profile, DEEZER reserves the right to suspend the independent account(s) and/or profile(s) concerned by said inactivity, it being specified that a person with a suspended independent account may continue to have access to DEEZER in free mode. For suspended profiles, DEEZER reserves the right to delete the library (favorites, playlists, etc.) after an additional period of three (3) months.

Subscription to the Deezer Duo Service is not available for any person who uses as means of payment an old version of the PayPal app.

Deezer Premium subscribers who wish to subscribe to the Deezer Duo Service are informed that by subscribing to the Deezer Duo Service, they will be charged immediately for the amount of the monthly subscription fee for the Deezer Duo Service and at the same time, their subscription to the Deezer Premium Service will be cancelled automatically by DEEZER. Any current monthly subscription to the Deezer Premium Service already paid for will not be refunded.

In respect of the Deezer Duo Service, the Subscriber who holds the master account is liable for compliance by the other user of the linked account or profile with the Terms.

In respect of the Deezer Duo Service, temporary downloading is available for the master account on up to three (3) authorized devices and on up to two (2) authorized devices for each linked account or profile.

The Deezer Duo Service is available through only one connection per account or profile at a time. DEEZER implements technical measures to verify multiple simultaneous connections from the same account and is therefore able to detect any attempts at multiple connections. The linked account can be created and deleted through the “Settings” page of the master account. Access to the Deezer Duo Service for the user of the linked account or profile is available through the “Settings” page of the master account.

Without prejudice to any damages that DEEZER may claim, DEEZER has the right to suspend and/or cancel, without notice or compensation, access to the Deezer Duo Service by a Subscriber as provided for in Article 13 of the Terms, if the Subscriber or one the user of a linked account or profile does not comply with the Terms.

Article 6 – Specific conditions for the Deezer HiFi Service

The Deezer HiFi Service was a service offered and operated by DEEZER that makes it possible, subject to consent to these Terms, to listen to unlimited sound recordings and other musical and cultural content (such as podcasts, radio stations and in certain territories, audiobooks) (hereinafter the “Recordings”) in higher quality audio (than is made available through DEEZER’s other services, where available) and without any advertisements, on multiple devices and in “Offline Mode” as described hereunder. It is expressly understood that this paragraph is only meant for Deezer Users who still have a subscription to the Deezer HiFi Service, the Deezer HiFi Service being no longer commercialized by Deezer.

The Deezer HiFi Service includes personalized music, playlists and other content recommendations.

Once the Subscriber has signed up, he/she has access to all features of the Deezer HiFi Service from the Site or the Application.

The main characteristics of the Deezer HiFi Service are as follows:

– Unlimited access, for the purpose of temporary downloading on three authorized devices (non-portable or portable devices) of Recordings included in the Deezer HiFi Service music catalogue, in order to listen to them later when off-line;

– No advertising;

– The majority of the music tracks available are in the following format: FLAC audio bitstream data (CD quality, 16 bits, stereo, 44.1 kHz).

The Deezer HiFi Service can only be used on certain compatible devices. A list of these devices can be found here.

The Deezer HiFi Service is accessible to the Subscriber until the end of his/her subscription as stated on the subscription page of the Site at the time of subscribing or the cancellation of his/her subscription under the Terms hereunder.

The Deezer HiFi Service is accessible from a personal computer (PC or Mac) by connecting to the Site or desktop application or from a portable device through the Application, which needs to be downloaded by the Subscriber. The Deezer HiFi Service is also accessible without an Internet connection, by clicking the “Offline Mode” button of the Application.

By using the Offline Mode, the Subscriber can only access the Recordings and playlists that he/she has previously temporarily downloaded, from the Application, onto his/her device (non-portable or portable).

Recordings or playlists can be temporarily downloaded through the Offline Mode button that appears on the pages of the Application. The downloaded tracks can then be listened to with no Internet connection or 3G/4G mobile technology, for the whole Subscription period, but cannot however be transferred to or burned onto any medium whatsoever.

DEEZER informs the Subscriber that it declines all liability with regard to advertisements displayed within content provided and hosted by third parties and which may be integrated into and/or referred to on the Site or the Application.

The use of the Deezer HiFi Service requires a high-speed Internet connection and an Internet service for portable devices. These connections are not provided by DEEZER; the Subscriber must therefore first register with a high-speed Internet and/or mobile Internet offer in order to use the Service.

A mobile Internet connection via third or fourth generation (3G or 4G) mobile technology is highly recommended.

The music catalogue available as part of the Deezer HiFi Service is linked to the contracts in force with the rights-holders and may therefore be subject to change. DEEZER cannot guarantee the availability of any given track or album or any artist or group in the Deezer HiFi Service catalogue. Moreover, DEEZER cannot guarantee that any given track, album, artist or group in the Deezer HiFi Service catalogue will be available indefinitely. DEEZER incurs no liability for the withdrawal of any part of the catalogue content made available.

As a Subscriber, you can activate the Deezer HiFi Service on a personal computer (PC or Mac) and a compatible portable device registered with the Deezer HiFi Service. The Deezer HiFi Service is only accessible from one connection at a time (registered personal computer or compatible portable device). DEEZER has the technical means to verify multiple simultaneous connections from the same account and is therefore able to detect any attempts at multiple connections.