Plans Features Music
Log in Sign up
  • Log in
  • Sign up
  • Plans
  • Explore Channels

  • Terms and Conditions of Use
  • Offer Terms and Conditions of Use
  • Terms and Conditions for the Deezer Service as distributed by its Partners
  • Previous Terms and Conditions

TTerms and Conditions for the Deezer Service as distributed by its Partners

Article 1 – General remarks

Welcome to the Terms of Use of the Deezer Premium Service, the Deezer Family Service and the Deezer Duo Service (hereinafter “the “Terms”), which include the website http://www.deezer.com (hereinafter the “Site”), as well as the desktop, tablet and mobile applications (hereinafter the “Application”).

The Site and Application are created, developed and operated by DEEZER S.A. (hereinafter “DEEZER”) a French corporation registered under number 898 969 852, with principal offices located at 24 rue de Calais 75009 Paris – FRANCE.

These Terms apply instead of any other terms, notably the ones in effect for Deezer Services – free or paid – offered on the Site or the Application.

The purpose of the hereby Terms is to define the contractual relationship between DEEZER and any customer of any Deezer partners who subscribes to the Deezer Premium Service, the Deezer Family Service and the Deezer Duo Service (hereinafter the “Customer”) through an offer commercialized by the relevant partner (hereinafter the “Offer”).

The terms and conditions of the Offer (such as the price and termination conditions) shall be governed by the agreement between the Customer and the relevant Deezer partner (hereinafter the “Partner”). Deezer shall not be liable for any breach and/or violation of such agreement.

The Content available as part of the Deezer Premium Service, the Deezer Family Service and the Deezer Duo Service, whether audio, video, audiovisual, photographic, illustrative, etc. in any format and of any type (hereinafter the “Content”), is linked to the agreements in force with the rights-holders and may therefore change. DEEZER cannot guarantee the availability of any given track or album or any artist or group or any piece of content in the Deezer Service catalogue.

The use of the Site or Application and of the Deezer Premium Service, the Deezer Family Service and the Deezer Duo Service is only authorized for a personal and private use, therefore any other use, notably in public premises and businesses, is strictly forbidden.

The access to the Deezer Premium Service, the Deezer Family Service and the Deezer Duo Service are subject to prior acceptance of these Terms without any reserves.

Article 2 – Deezer Premium Service presentation

The Deezer Premium Service is a service operated by DEEZER enabling, by subscribing to the Offer and consenting to the hereby Terms, to:

– Listen to sound recordings and other musical and cultural content (such as podcasts, radios, videos and in certain territories audiobooks) (hereinafter the “Content”) without any advertisement interruption, on multiple devices (up to three authorized devices) on an unlimited on-demand basis for streaming purposes and/or in “Offline mode” as described hereunder.

– Create, share and subscribe to playlists;

– Enjoy personalized content recommendations (in particular via Flow – your personal soundtrack by DEEZER);

– Receive news and updates from the music industry, such as music festivals, artists and podcasters you follow and/or listen to;

– Receive news and updates about the Site and the Application and their respective features.

The Deezer Premium Service can be used on limited compatible devices. The list of these devices can be found here.

The Deezer Premium Service is accessible from a personal computer (PC or Mac) by connecting to the Site or Application or from a portable device through the Application which needs to be downloaded by the Customer.

The format of the music tracks provided to users subscribing to the Deezer Premium Service, the Deezer Family Service, the Deezer Duo Service and any other Deezer Service through a Partner may vary between the selected Partners and will depend on terms of the offer that the user has subscribed for with the Partner.

Offline mode:

The Deezer Premium Service is also accessible without any Internet connection, by clicking the “Offline mode” button of the Application.

By using the Offline mode, the Customer can only access to the Content and playlists that he/she has previously temporarily downloaded, from the Application, on his/her device (non-portable or portable device).

Content or playlists can be temporarily downloaded through the Offline mode button which appears on the pages of the Application. The downloaded tracks can then be listened without any Internet connection or at a minimum 3G or 4G mobile technology during the entire duration of the subscription, but cannot however be transferred or burned on any support whatsoever.

DEEZER informs the Customer that it declines all liability with regard to advertisements displayed within content provided and hosted by third parties and which can eventually be integrated and/or referenced within the Site or the Application.

In the event of a zero-rate agreement between the Customer and the Partner, the Partner shall be liable to request the display of a disclaimer in order to warn the Customer that streaming the non-zero-rated content could be extra-charged on his/her data plan.

In any part of the Service, the Content you access (including its selection, placement, branding, recommendation etc.) may be affected by commercial agreements signed between Deezer and carefully selected partners. Any such content, will be marked as such.

Article 3 – Use of the Deezer Premium Service

The use of the Deezer Premium Service requires a high-speed Internet connection and an Internet service for portable devices. These connections are not provided by DEEZER, therefore the Customer must first subscribe to a high-speed Internet and/or an Internet for mobile offer in order to use the Deezer Premium Service.

A connection to Internet for mobile through a third, fourth or fifth generation (3G, 4G or 5G) mobile technology norm is highly recommended.

The music catalog available, as part of the Deezer Premium Service, is linked to the contracts in effect with the right holders and may therefore change. DEEZER cannot guarantee the availability of any determined track or album or any artist or group in the Deezer Premium Service catalog. Moreover, DEEZER cannot guarantee that any determined track, album, artist or group in the Deezer Premium Service catalog will be indefinitely available. DEEZER can never be held liable for the removal of parts of the catalog content offered.

Subject to the terms and conditions applicable to your Offer, as a Customer, you can use the Deezer Premium Service on a personal computer (PC or Mac) and a compatible portable device registered with the Deezer Premium Service. The Deezer Premium Service is only accessible from one connection at a time (personal computer or compatible portable device registered). DEEZER has the technical means to verify the absence of multiple simultaneous connections on the same account and therefore detect multiple connection attempts.

Article 4 – Availability and modification of the Deezer Premium Service

The Deezer Premium Service can be accessed 24 (twenty-four) hours a day, 7 (seven) days a week, within the limit of the Terms and the terms of article 10 hereunder.

The Content made available within the Deezer Premium Service is determined based on the country wherein the Customer has subscribed to the Offer (his/her country of residence). In accordance with the EU Regulation 2017/1128 on cross-border portability of online content services in the internal market, any Customer who has subscribed to the Offer from a state member of the European Union will have access to the same content in the same manner when using the Deezer Premium Service while temporarily present in another member state, at no additional cost. However, DEEZER cannot guarantee the same quality of service as provided in the Customer’s country of residence.

Any Customer who has subscribed to the Deezer Premium Service outside of the European Union will also be given access to the same content in the same manner when using the Deezer Premium Service while temporarily present in another country, at no additional charges. However, DEEZER cannot guarantee the same quality of service as provided in the Customer’s country of residence.

DEEZER has the right to introduce any modification or improvement of the Deezer Premium Service as it deems necessary. DEEZER nevertheless guarantees that it will not affect the quality or modify substantially the functionalities of the Deezer Premium Service.

In addition, DEEZER has the right, without compensation, to temporarily remove access to the Deezer Premium Service if necessary in order to ensure its maintenance or its continuity. The Customer recognizes that DEEZER cannot be held liable and thus the Customer waives any right to compensation and/or action against DEEZER in that respect to the fullest extent permitted by applicable laws. The temporary interruptions of the Deezer Premium Service will be, when possible, notified on the Site at least 24 (twenty-four) hours before they occur, unless they are urgent. DEEZER also has the right, without compensation, to definitely shut down the Service. Any final shutdown of the Deezer Premium Service will be notified via the Site or via the Application at least 1 (one) month before it occurs.

Article 5 – Terms of access to the Deezer Premium Service

The Customer declares being capable to accept the hereby Terms, which means that he/she has the legal required age and is not under a legal protection measure (such as legal guardianship).

The Customer declares that he/she is a resident in a country where the Deezer Premium Service is available and that he/she is the owner of a credit card issued by a bank in the same country.

When using another payment system, the Customer declares that he/she uses a payment system and/or account located in the same country as his/her residence.

Article 6 – Creation of an account

In order to use the Deezer Premium Service, every Customer must:

– Create an account on the Site or download and create an account on the Application or, if the Customer is already registered, log into the Site or into the Application;

– Provide the information requested in the subscription registration form;

– Give his/her consent to the Terms;

– Confirm his/her registration;

– Provide all necessary information for invoicing purposes where an invoice is required by applicable laws.

The Customer agrees to provide true, accurate and sincere information on him/her in connection with his/her registration on the Site, the Application and the Deezer Premium Service.

Once his/her registration has been validated, DEEZER will send to the Customer a confirmation email at the email address given at the time of registration.

The Customer can modify the password related to his/her Deezer account at any time by clicking on the section “My information”.

The Customer agrees to inform DEEZER, without delay, of any modification or update in the information provided at the time of creation of his/her Deezer account and notably any modification of his/her email address. The Customer can modify this information at any time in his/her account on the Site or Application by clicking on the section “My information”.

The Customer must immediately inform DEEZER of any loss or unauthorized use of his/her account, his/her identification details or his/her password. The passwords and identification details are personal and the Customer agrees not to communicate them. As a result, the Customer is solely responsible for their use.

The Customer is solely liable for the consequences due to the misuse of his/her account by the Customer himself/herself or by a third party who has accessed the Customer’s account due to the Customer’s fault or negligence, and as a result, the Customer recognizes that DEEZER and all its partners, co-contracting parties or right holders cannot be held liable in that respect.

Article 7 – Connection costs

It is reminded that the connection and communication (Internet) costs relating to the use of the Deezer Premium Service are not supported by DEEZER and must be supported only by the Customer.

Any conditions applicable to the price and payment of the Offer shall be detailed in the terms and conditions or any other communications by the Partner.

Article 8 – Customer liability

i) Each Customer can post messages, information and/or comments on the Site and/or Application. The Customer is solely liable for any messages, content or information published by himself/herself on the Site or Application; DEEZER is only considered as an Internet service hosting provider and cannot be held liable for the content published by the users on the Site or Application and upon which DEEZER has no control or supervision.

The Customer expressly agrees, in order to avoid being held liable, that he/she will ensure that the messages published by him/her on the Site or Application do not, notably but not limited to:

– Constitute a violation of third-party intellectual property rights; therefore, the Customer agrees not to publish, on the Site or Application, content protected under copyright law, a registered trademark or more generally any content protected by any other intellectual property rights held by third parties without the prior consent of the owner or owners of the said rights;

– Contain any computer virus which can interrupt, destroy or affect the Site’s or Application’s functionalities;

– Encourage crime, violence, fanaticism, suicide, hatred contain illegal or threatening messages or of a pedophile, pornographic, defamatory, obscene, hateful, racist, anti-Semitic, xenophobic, revisionist nature or against public orders and good manners;

– Infringe a right to privacy or violate third party’s dignity;

– Harass other users;

– Promote or encourage any criminal activity or enterprise;

– Request and/or communicate passwords and/or personal information;

– Transmit emails chains, unsolicited massive emails, instant messages, advertising messages and spam messages;

– Contain advertisement and/or solicitation in order to offer products and/or services to sell on the Site or the Application;

– Contain addresses or Internet links transferring to external website which content violates any applicable law and/or regulation, infringes third-party rights or violates the Terms.

ii) The Customer agrees not to use any automatic system such as scripts in the purpose of adding users to his/her user account and/or send comments or messages.

iii) The Deezer User undertakes not to reproduce or extract works and other protected objects accessible on the Site and/or the Application (in particular by the use of scripts, robots or any other automated system) for the purposes of (i) text and data mining and/or (ii) training machine learning models or artificial intelligence models.

iv) The Customer is solely responsible for keeping his/her password safe and confidential; he/she further undertakes not to disclose his/her password at any time to any other user or use the account, name or password of any other user.

v) The Customer certifies the accuracy of the information given to DEEZER for his/her registration and agrees to notify any modification;

vi) Deezer is free to remove any content published by a Customer if it has reason to believe that such content could be considered as copyright infringement or contrary to the Terms or any applicable law;

vii) DEEZER has the right, in case the Customer violates any laws or infringes any third parties’ rights, to provide upon request of any legitimate authority (courts, administrative authorities, and police forces), any information enabling or facilitating the identification of the offender.

viii) Finally, the Deezer User agrees to comply with all applicable export and re-export control standards, including applicable United States export and re-export control standards and similar applicable laws or regulations in other jurisdictions. In particular, the member is not authorized to use, transfer, export or re-export any product or service, including the Recordings, made available to him from the Site and/or the Application, in the event that this would constitute an infringement to applicable standards, laws or regulations. The Deezer User further warrants that it is not subject to any economic sanctions or similar measures applied by (i) the United Nations, (ii) the government of the United States of America (including the Office of Foreign Assets Control (OFAC)), (iii) the United Kingdom, (iv) the European Union and its Member States, or (v) any other jurisdiction.

Article 9 – Disclaimer of warranties

The Customer declares that he/she understands the scope and limitations of the Internet network.

DEEZER disclaims any and all liability for any dysfunction in the Deezer Premium Service access, the opening and consultation speed of the Site or the Application pages, the listening speed of the tracks, the temporary or definitive inaccessibility of the Deezer Premium Service, and the fraudulent use by third parties of the information provided on the Site or the Application.

Therefore, it is the Customer’s duty to protect his/her equipment notably against any form of intrusion and/or virus contamination and for which DEEZER can never be held liable. DEEZER can never be held liable of any dysfunction or damage caused to the Customer’s device.

More broadly, DEEZER disclaims any liability if a breach of any obligation results from acts of nature, forces, or causes beyond its reasonable control, including, without limitation, Internet failures, computer equipment failures, telecommunication equipment failures, other equipment failures, electrical power failures, strikes, labor disputes, riots, insurrections, civil disturbances, shortages of labor or materials, fires, floods, storms, explosions, acts of God, war, governmental actions, orders of domestic or foreign courts or tribunals, non-performance of third parties, or loss of or fluctuations in heat, light, or air conditioning and more broadly any unstoppable and unforeseen event which prevents orders being carried out successfully.

Finally, the Customer is solely liable of his/her use of the Deezer Premium Service and cannot hold DEEZER liable for any claim and/or procedure made against him/her in that respect. The Customer shall take in charge every claim, complaint or objection and more broadly any proceedings filed against DEEZER by a third party in relation to the Customer’s use of the Deezer Premium Service.

Article 10 – Intellectual property

The general structure of the Site, the Application, the Deezer Premium Service and all elements composing it (such as but not limited to the logos, trademarks, domain names, Content, and their associated elements such as the photos, images, texts and biography of the authors, artists and/or any legal beneficiary on the Content are the exclusive property of DEEZER and/or its licensors (notably the records and videos producers, the record companies, authors society).

These elements are protected by intellectual property laws and others. Any use of these elements, other than for the purpose of using the Deezer Premium Service, in accordance with the Terms, is strictly forbidden.

In particular, any reproduction and/or making available all or part of the Site, the Application, the Deezer Premium Service and/or the elements composing them (as described above) by any means is forbidden and would be considered as infringement of the law.

Any hyperlink to the Site and/or Application and using the “framing” technique (programming technique offering the possibility to divide browser windows into different independent frames in order to display the content of an external website) or the “in-line linking” technique (programming to make disappear into a webpage one element extracted from another site, which saves stock space on the hard drive where the Site and/or Application is hosted and enables to hide from an uninformed user the initial content of which the element is part) is strictly prohibited. Any unfair and/or fraudulent use of a Deezer account (such as for instance aiming at artificially or abnormally increase the plays of certain specific music tracks), via automated processes such as robots and scripts or via any other means, is strictly prohibited.

The Content made available within the Deezer Premium Service is delivered as digital files protected by national and international intellectual property law. Therefore, only their listening within a private and family circle is allowed. Any use for a non-private purpose will expose the Customer to civil and/or criminal proceedings. Any other use of the Content is strictly forbidden and more particularly any download or attempt to download, any transfer or attempt to transfer permanently or temporarily on the hard drive of a computer or any other device (notably music players), any burn or attempt to burn a CD or any other support are expressly forbidden. Any resale, exchange or renting of these files are strictly prohibited.

The Customer recognizes that the Content made available to him/her within the Site and Application are protected by technical protection measures set up by DEEZER in order to prevent or limit, depending on the technology offered, the unauthorized use of the Content.

The Customer agrees not to bypass, by any means, these technical protection measures, for the purpose of downloading these files and enabling their storing within the storage unit of his/her reception terminal whatever it is (computer, mobile phone, music player and other portable music disc player, etc.).

Deezer strictly forbids all operations of harvesting and mining of texts and data and any other type of content (audio, video, audiovisual, photographic, illustration, etc.) in any format accessible on the Site and/or the Application (the “Content(s)”). This opposition covers the entire Site, the Application and the Content to which it gives access. All operations of harvesting and mining of texts and data targeting the Site, the Application and its Content, including by automated data collection devices, therefore constitute acts of counterfeiting unless a specific agreement formally expressed by Deezer is obtained. The absence of metadata associated with the Site and/or the Application, directories of the Site and/or the Application, Contents of the Site and/or the Application has no impact on the exercise of the right of opposition expressed by these terms and conditions.

Article 11 – Suspension and/or termination initiated by DEEZER

DEEZER has the right to suspend access to the Deezer Premium Service to a Customer and/or terminate, without notice or compensation, the Deezer Premium Service in case:

– The Customer does not respect the Terms and notably:

  • Infringes the intellectual property rights of DEEZER or any third party;
  • Bypasses or attempts to bypass the technical measures of protection set up by DEEZER;
  • Uses multiple simultaneous connections to the same account or attempts to do so;
  • Provides false information at the time of his/her registration or later.

– The Customer performs activities prejudicial to DEEZER’s commercial interests;

– Abusive behavior of the user towards Deezer customer service (insulting, disrespectful, discriminatory remarks, any use of inappropriate language, harassment, etc.)

– The Customer breaches any applicable laws and/or regulations;

– The Partner instructs DEEZER to suspend and/or terminate access;

– The contractual relationship between DEEZER and the Partner is, for any reason, terminated.

Article 12 – Amendment of the Terms

DEEZER has the right to modify in its sole discretion the Terms. DEEZER will inform the Customer, through an email at the email address given on the Customer’s account, of any modification of the Terms at least 1 (one) month prior to their entry into force. In case the Customer does not accept these modifications, he/she will be free to terminate his/her subscription to the Offer, subject to the conditions of the agreement concluded with the Partner commercializing the Offer. In case the Customer does not terminate his/her subscription to the Offer, the updated Terms will therefore apply starting from 1 (one) month upon receipt of the notice of modification of the Terms.

Article 13 – Customer Service and Deezer Community

13.1 Customer Service

As part of his/her access to and use of the Deezer Premium Service, DEEZER also provides the Customer with a customer support service that can answer any questions the Customer might have about his/her account and the Services made available by DEEZER (the “Customer Service”).

The Customer will be able, without this list being limitative, to ask information relating to:

– his/her access and use of the Services provided by DEEZER;

– his/her account and the modification of his/her account information.

The Partner shall provide its own customer support service for the Customer for information related to the Offer, such as subscription and payment.

The Customer can contact DEEZER through the Site by clicking on the “Contact us” section or writing to the following address:

Deezer
24 rue de Calais 75009 Paris
FRANCE

Customer Service will make every effort to respond to such requests within a reasonable timeframe.

13.2 Deezer Community

As part of his/her access and use of the Deezer Premium Service, DEEZER also provides to the Customer an access to an online community, accessible through the website deezercommunity.com (the “Community”) where the Customer will notably be able to find information regarding the Deezer Premium Service and interact with other users.

On the Community, the Customer will be able notably to:

– consult and participate to a forum through posts, reactions and comments;

– post images, links, and other content;

– interact with other users, DEEZER’s moderators, and/or the Customer Service through comments and/or private messages.

Use of the Community is subject to the consent and compliance with its terms and conditions available here: https://en.deezercommunity.com/site/terms.

Article 14 – Nullity of a term

In case one of the clauses of the Terms be deemed void for any reason, the rest of the remaining Terms will still apply without any modification, to the fullest extent permitted by applicable laws.

Article 15 – Jurisdiction – Claims and litigation

The Terms are governed by the law of the country wherein the Customer has his/her habitual residence.

Any claim relating to the application of these Terms of Use must be emailed to our Customer Service via the Site by clicking on the link http://www.deezer.com/support, or mailed to the address Deezer – Customer Service – 24 rue de Calais 75009 Paris – FRANCE.

For Customers residing in a member state of the European Union, should a claim made by a Customer (i) has not been resolved by Customer Service or (ii) remain without response for more than two (2) months following receipt of the claim by Customer Service, the Customer may choose to submit the dispute to an out-of-court settlement procedure through the European platform for alternative and online dispute resolution at the following link: https://webgate.ec.europa.eu/odr/.

In the event of a dispute, the parties will try to reach an amicable agreement before any legal proceedings are initiated. If no amicable agreement can be reached, any claim regarding the validity, interpretation and/or execution of the Terms shall be brought before the court of the country where the Customer has his/her habitual residence.

Article 16 – Specific conditions for the Deezer Family Service

The specific conditions hereunder shall apply exclusively to the Deezer Family Service in addition to Articles 1 to 15 of the Terms. If there is any contradiction between these specific conditions and the remaining Terms, the specific conditions for the Deezer Family Service shall prevail. The Deezer Family Service enables the members of the same family within the same household to access the Deezer Family Service by creating a master account to which can be linked up to five (5) independent accounts and/or profiles. The linked profiles will be created by the Customer who shall have parental authority or parental authorization in order to create an account for a minor under 16. The independent accounts shall be invited via email by the master account user. The users of all such linked accounts and/or profiles benefit from the same features as provided by the Deezer Premium Service, except for the community features. All users of the Deezer Family Service can access and use the Service simultaneously.

However, it is hereby specified that as per the agreements in effect between DEEZER and the right holders, some tracks available in the Deezer Premium Service music catalog may not be available through the Deezer Family Service. As a result, the Customer, user of the Deezer Family Service, would lose access to such tracks on all his/her accounts.

The Deezer Family Service and its use are restricted to members of the same family residing at the same address. Therefore, DEEZER reserves the right, in its discretion, to ask the Customer at any time for proof that such requirement is fulfilled.

It is expressly understood that in the event of inactivity of more than six (6) months by an independent account and/or profile, depending on the partner, Deezer reserves the right to suspend the independent account(s) and/or profile(s) concerned by said inactivity, being specified that a person with a suspended independent account may continue to have access to Deezer in free mode. For suspended profiles, Deezer reserves the right to delete the library (favorites, playlists, etc.) after an additional period of three (3) months.

In respect of the Deezer Family Service, the Customer who holds the master account is liable for non-compliance by all users of the linked accounts and/or profiles to the Terms.

In respect of the Deezer Family Service, the temporary download is available for the master account on up to three (3) authorized devices and on up to two (2) authorized devices for each linked account.

The Deezer Family Service is available through only one connection by account at a time. DEEZER implements technical measures to verify the absence of multiple simultaneous connections on the same account and therefore detect multiple connection attempts. Creation and deletion of any linked account can be made through the “Settings” page of the master account. The access to the Deezer Family Service for users of the linked accounts is available through the “Settings” page of the master account.

Without prejudice of any damages that DEEZER may claim, DEEZER has the right to suspend and/or terminate, without notice or compensation, access to the Deezer Family Service by a Customer as provided for in article 14 of the Terms, including if the Customer or one of the users of attached linked account does not comply with the Terms.

Article 17 – Specific conditions for the Deezer Duo Service

These Terms, which govern the Deezer Premium Service provided by DEEZER, also apply in full to the Deezer Duo Service (as defined below), except for the specific provisions below. The Deezer Duo Service may only be accessible to certain users and/or within certain territories. You may not be offered to subscribe to this offer in your country.

The Deezer Duo Service enables the members of the same household to access the Deezer Duo Service by creating a master account to which another account or a profile can be linked. The linked profile will be created by the Subscriber, who shall have parental authority or parental authorization in order to create a profile for a minor under 16. The linked account will be invited by the master account via email. The user of such a linked account or profile benefits from the same features as provided by the Deezer Premium Service, except for the community features. All users of the Deezer Duo Service can access and use the service simultaneously.

However, it is hereby specified that in accordance with the agreements in effect between DEEZER and the rights-holders, some tracks available in the Deezer Premium Service music catalogue may not be available through the Deezer Duo Service. As a result, the Subscriber who has signed up for the Deezer Duo Service would lose access to such tracks on all his/her accounts including the one created to access his/her Deezer Premium Service subscription.

The Deezer Duo Service subscription and its use are restricted to members of the same household residing at the same address. Therefore, DEEZER reserves the right, at its discretion, to ask the Subscriber at any time for proof that this requirement is fulfilled.

It is expressly understood that in the event of inactivity of more than six (6) months by an independent account and/or profile, depending on the partner, Deezer reserves the right to suspend the independent account(s) and/or profile(s) concerned by said inactivity, being specified that a person with a suspended independent account may continue to have access to Deezer in free mode. For suspended profiles, Deezer reserves the right to delete the library (favorites, playlists, etc.) after an additional period of three (3) months.

Subscription to the Deezer Duo Service is not available for any person who uses as means of payment an old version of the PayPal app.

Deezer Premium subscribers who wish to subscribe to the Deezer Duo Service are informed that by subscribing to the Deezer Duo Service, they will be charged immediately for the amount of the monthly subscription fee for the Deezer Duo Service and at the same time, their subscription to the Deezer Premium Service will be cancelled automatically by DEEZER. Any current monthly subscription to the Deezer Premium Service already paid for will not be refunded.

In respect of the Deezer Duo Service, the Subscriber who holds the master account is liable for compliance by the other user of the linked account or profile with the Terms.

In respect of the Deezer Duo Service, temporary downloading is available for the master account on up to three (3) authorized devices and on up to two (2) authorized devices for each linked account or profile.

The Deezer Duo Service is available through only one connection per account or profile at a time. DEEZER implements technical measures to verify multiple simultaneous connections from the same account and is therefore able to detect any attempts at multiple connections. The linked account can be created and deleted through the “Settings” page of the master account. Access to the Deezer Duo Service for the user of the linked account or profile is available through the “Settings” page of the master account.

Without prejudice to any damages that DEEZER may claim, DEEZER has the right to suspend and/or cancel, without notice or compensation, access to the Deezer Duo Service by a Subscriber as provided for in Article 13 of the Terms, if the Subscriber or one the user of a linked account or profile does not comply with the Terms.

Download on the App Store Get it on Google Play
  • Useful links

  • Download the Deezer app
  • Offers
  • Reviews
  • Use a promo code
  • Buy a gift card
  • FAQ
  • Contact Deezer
  • Features
  • Flow
  • Song identifier
  • Transfer your music
  • Listen with lyrics
  • Offline mode
  • HiFi sound quality
  • Shared playlists
  • Play Music Quiz
  • Compatible devices
  • Live the Music

  • Explore the catalog
  • Top songs
  • New releases
  • The Backstage - Deezer Blog
  • Deezer Community
  • Deezer Club
  • About us
  • Press & News
  • Artist-Centric Payment System (ACPS)
  • Deezer for Partners
  • Deezer for Creators
  • Deezer for Developers
  • Investors
  • Brand Partnerships
  • Careers
  • Legal
  • Terms and Conditions
  • Privacy Policy
  • Cookies
  • Open Source Software Report
  • Vulnerability Disclosure Policy
  • Accessibility
© 2025 Deezer
English (us)