Deezer Family

FAQ

• I already have a Deezer Premium account. Do I need to create a second account for Deezer Family?

  No, you can upgrade to Deezer Family in the Manage my subscription section of your account settings. All your favorites and downloaded content will also be saved when you upgrade your plan.

• We already have two or more Deezer accounts in our household. Can I merge all our favorites into one account?

  Yes. You'll need to set up your Deezer Family account from one of your existing subscriptions, which will allow you to add 5 additional members. Your favorites, and the members that you have invited, will be automatically transferred.

• How many devices can be paired to one Deezer Family account?

  You can pair a total of 13 devices across all Deezer Family accounts. The Admin account can be linked to 3 connected devices. Each additional account can be paired with up to 2 devices.

• What is the difference between an independent account and a profile on the Deezer Family plan?

  Independent accounts are invited by the Admin and after joining have their own private login credentials.
  Profiles are created from the Admin account and use the same login credentials as them.
  You can add a total of 5 independent accounts and profiles on a Deezer Family plan.

• How do I add members to my Deezer Family plan?

  To create a profile, open your settings, select Add a member, then Create a profile. Fill in the profile details, and complete the process.
  To add independent accounts to your plan, follow the same steps, but after Add a member click Send an invite. Once they accept the invitation to join your plan, independent accounts can use their existing Deezer account credentials to log in and be added to the Deezer Family plan. They also have the option to create a new Deezer account, if they didn't have one before receiving the invite.