Episode cover of #4: An offer you cannot refuse - part 2

#4: An offer you cannot refuse - part 2

Crafting Digital Experiences

  • 04/06/2021
  • 26 min

About this Episode

The second part of our talk with Bruce Tempkin about the Return of Investment (RoI) on Customer eXperience (CX) for your business. Bruce and his team just published the 2020 edition of their annual ROI of CX report.